SquareTrade
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SquareTrade Inc. is an American
extended warranty An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers in addition to the standard warranty on new items. The extended warranty may be offered by the ...
service provider for consumer electronics and appliances headquartered in San Francisco's
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district.


Dispute resolution services

Co-founded in 1999 by Steve Abernethy and Ahmed Khaishgi, SquareTrade launched as the first online service for resolving e-commerce disputes. Working with online marketplaces such as
eBay eBay Inc. ( ) is an American multinational e-commerce company based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995 and became ...
, the company utilized an online negotiation tool to automate the dispute resolution process between sellers and buyers. Between 1999 and 2001, SquareTrade raised $15M from
JP Morgan Partners CCMP Capital is an American private equity investment firm that focuses on leveraged buyout and growth capital transactions. Formerly known as JP Morgan Partners, the investment professionals of JP Morgan Partners separated from JPMorgan Chase o ...
, Weston Presidio Capital and Draper Richards. That same year, the company launched a merchant-verification service, the SquareTrade Seal. Both original services have since been discontinued.


Warranty services

In 2006, SquareTrade began providing consumer protection plans for portable devices, appliances, and other electronics, both on-line and through large retailers. ''
PC Magazine ''PC Magazine'' (shortened as ''PCMag'') is an American computer magazine published by Ziff Davis. A print edition was published from 1982 to January 2009. Publication of online editions started in late 1994 and have continued to the presen ...
'' listed it as number 93 in its list of the best 100 web sites of the year. In 2012,
Bain Capital Bain Capital is an American private investment firm based in Boston. It specializes in private equity, venture capital, credit, public equity, impact investing, life sciences, and real estate. Bain Capital invests across a range of industry se ...
and
Bain Capital Ventures Bain Capital Ventures LLC is the venture capital division within Bain Capital, which has approximately $160 billion of assets under management worldwide. The firm's early-stage investments have included Attentive, Bloomreach, Clari, Docusign, F ...
announced they were investing $238 million in the company, marking the second largest
venture capital Venture capital (often abbreviated as VC) is a form of private equity financing that is provided by venture capital firms or funds to startups, early-stage, and emerging companies that have been deemed to have high growth potential or which h ...
deal of the year. The company's
underwriter Underwriting (UW) services are provided by some large financial institutions, such as banks, insurance companies and investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liabilit ...
has been AmTrust Financial Services, Inc., but as of 2013, SquareTrade was shifting toward Starr Indemnity. SquareTrade was acquired by Allstate in late 2016, for $1.4 billion, joining Allstate's suite of consumer asset protection services.


Lawsuit

A class action law-suit was filed late 2016 against SquareTrade for selling protection plans to customers for products that are not eligible for coverage, where customers would only find out when filing a claim.


References


External links

* {{Official website American companies established in 1999 Financial services companies established in 1999 Companies based in San Francisco 2016 mergers and acquisitions Insurance companies of the United States 1999 establishments in California Allstate Financial services companies based in California American corporate subsidiaries