Service robot
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Service robots assist human beings, typically by performing a job that is dirty, dull, distant, dangerous or repetitive. They typically are
autonomous In developmental psychology and moral, political, and bioethical philosophy, autonomy, from , ''autonomos'', from αὐτο- ''auto-'' "self" and νόμος ''nomos'', "law", hence when combined understood to mean "one who gives oneself one's ow ...
and/or operated by a built-in control system, with manual override options. The term "service robot" does not have a strict technical definition. The
International Organization for Standardization The International Organization for Standardization (ISO ) is an international standard development organization composed of representatives from the national standards organizations of member countries. Membership requirements are given in Art ...
defines a “service robot” as a robot “that performs useful tasks for humans or equipment excluding industrial automation applications”.Provisional definition of Service Robots
English, 24 September 2018
According to ISO 8373 robots require “a degree of autonomy”, which is the “ability to perform intended tasks based on current state and sensing, without human intervention”. For service robots this ranges from partial autonomy - including human-robot interaction - to full autonomy - without active human robot intervention. The
International Federation of Robotics The International Federation of Robotics (IFR) is a professional non-profit organization established in 1987 to promote, strengthen and protect the robotics industry worldwide. Activities The purpose of the International Federation of Robotic ...
(IFR) statistics for service robots therefore include systems based on some degree of human robot interaction or even full tele-operation as well as fully autonomous systems. Service robots are categorized according to personal or professional use. They have many forms and structures as well as application areas.


Types

The possible applications of robots to assist in human chores is widespread. At present there are a few main categories that these robots fall into.


Industrial

Industrial service robots can be used to carry out simple tasks, such as examining welding, as well as more complex, harsh-environment tasks, such as aiding in the dismantling of nuclear power stations.
Industrial robot An industrial robot is a robot system used for manufacturing. Industrial robots are automated, programmable and capable of movement on three or more axes. Typical applications of robots include welding, painting, assembly, disassembly, pick ...
s have been defined by the
International Federation of Robotics The International Federation of Robotics (IFR) is a professional non-profit organization established in 1987 to promote, strengthen and protect the robotics industry worldwide. Activities The purpose of the International Federation of Robotic ...
as "an automatically controlled, reprogrammable, multipurpose manipulator programmable in three or more axes, which may be either fixed in place or mobile for use in industrial automation applications".


Frontline Service Robots

Service robots are system-based autonomous and adaptable interfaces that interact, communicate and deliver service to an organization’s customers.


Domestic

Domestic robots perform tasks that humans regularly perform in non-industrial environments, like people's homes such as for cleaning floors, mowing the lawn and pool maintenance. People with disabilities, as well as people who are older, may soon be able to use service robots to help them live independently. It is also possible to use certain robots as assistants or butlers.


Scientific

Robotic systems perform many functions such as repetitive tasks performed in research. These range from the multiple repetitive tasks made by gene samplers and sequencers, to systems which can almost replace the scientist in designing and running experiments, analysing data and even forming hypotheses. Autonomous scientific robots perform tasks which humans would find difficult or impossible, from the deep sea to outer space. The Woods Hole
Sentry Sentry or The Sentry may refer to: Comics *Sentry (Kree) *Sentry (Curtis Elkins) * Sentry (Robert Reynolds) *Senator Ward (comics) or Sentry Vehicles *Sentry (AUV), an autonomous underwater vehicle used to measure deep-ocean data *E-3 Sentry AWAC ...
can descend to 4,500 metres and allows a higher payload as it does not need a support ship or the oxygen and other facilities demanded by human piloted vessels. Robots in space include the
Mars rover A Mars rover is a motor vehicle designed to travel on the surface of Mars. Rovers have several advantages over stationary landers: they examine more territory, they can be directed to interesting features, they can place themselves in sunny pos ...
s which could carry out sampling and photography in the harsh environment of the atmosphere on Mars. Event Robots Event Robots are starting to be used within the realms of service Robots to engage with clients and event attendees. Robots provide a great source of interaction
“Eva” photography Robot
is a great example of how a Robot can be used for events to engage attendees.


Examples of service robot


See also

*
Domestic robot A domestic robot is a type of service robot, an autonomous robot that is primarily used for household chores, but may also be used for education, entertainment or therapy. While most domestic robots are simplistic, some are connected to Wi-Fi ...
* Home automation for the elderly and disabled *
Personal robot A personal robot is one whose human interface and design make it useful for individuals. This is by contrast to industrial robots which are generally configured and operated by robotics specialists. A personal robot is one that enables an individ ...
* Robot kit *
Social robot A social robot is an autonomous robot that interacts and communicates with humans or other autonomous physical agents by following social behaviors and rules attached to its role. Like other robots, a social robot is physically embodied (avatars ...


References


Further reading

* Haidegger T, Barreto M, Goncalves P, Habib MK, Ragavan SKV, Li H et al (2013
Applied ontologies and standards for service robots
Robotics Autonomous Systems 61(11), 1215–1223. * Sprenger M, Mettler T (2015
Service Robots
Business & Information Systems Engineering, 57(4), 271–274. * Jochen Wirtz, Paul Patterson, Werner Kunz, Thorsten Gruber, Vinh Nhat Lu, Stefanie Paluch, and Antje Martins (2018),
Brave New World: Service Robots in the Frontline
, Journal of Service Management, Vol. 29, No. 5, 907-931, https://doi.org/10.1108/JOSM-04-2018-011

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