Ringback tone
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Ringing tone (audible ringing, also ringback tone) is a signaling tone in
telecommunication Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that ...
that is heard by the originator of a
telephone call A telephone call is a connection over a telephone network between the called party and the calling party. First telephone call The first telephone call was made on March 10, 1876, by Alexander Graham Bell. Bell demonstrated his ability to "ta ...
while the destination
terminal Terminal may refer to: Computing Hardware * Terminal (electronics), a device for joining electrical circuits together * Terminal (telecommunication), a device communicating over a line * Computer terminal, a set of primary input and output devi ...
is alerting the receiving party. The tone is typically a repeated cadence similar to a traditional power ringing signal (''ringtone''), but is usually not played synchronously. Various telecommunication groups, such as the
Bell System The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America for over one hundr ...
and the
General Post Office The General Post Office (GPO) was the state postal system and telecommunications carrier of the United Kingdom until 1969. Before the Acts of Union 1707, it was the postal system of the Kingdom of England, established by Charles II in 1660. ...
(GPO) developed standards, in part taken over by the
European Telecommunications Standards Institute The European Telecommunications Standards Institute (ETSI) is an independent, not-for-profit, standardization organization in the field of information and communications. ETSI supports the development and testing of global technical standard ...
(ETSI) and other standards bodies. With modern
cell phone A mobile phone, cellular phone, cell phone, cellphone, handphone, hand phone or pocket phone, sometimes shortened to simply mobile, cell, or just phone, is a portable telephone that can make and receive telephone call, calls over a radio freq ...
and
smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whi ...
technology ringing tone can be customized and even used for advertising.


Purpose and description

When a telephone user initiates a
telephone call A telephone call is a connection over a telephone network between the called party and the calling party. First telephone call The first telephone call was made on March 10, 1876, by Alexander Graham Bell. Bell demonstrated his ability to "ta ...
, typically by dialing or selecting a
telephone number A telephone number is a sequence of digits assigned to a landline telephone subscriber station connected to a telephone line or to a wireless electronic telephony device, such as a radio telephone or a mobile telephone, or to other devices f ...
on a telephone, the progress or status of the call attempt is indicated to the user audibly by a several types of call progress tones. For example, during the period of routing the call across the
public switched telephone network The public switched telephone network (PSTN) provides infrastructure and services for public telecommunication. The PSTN is the aggregate of the world's circuit-switched telephone networks that are operated by national, regional, or local telep ...
(PSTN) the call may encounter congestion on a particular link. If this cannot be automatically resolved, the calling user receives the
congestion tone The reorder tone, also known as the fast busy tone, or the congestion tone, or all trunks busy (ATB) tone is an audible call progress tone in the public switched telephone network (PSTN) that is returned to a calling party to indicate that the cal ...
, also called ''reorder tone''. If the called station is already busy and cannot accept a second call via
call waiting Call waiting is a telephone service where a subscriber can accept a second incoming telephone call by placing an in-progress call on hold—and may also switch between calls. With some providers it can be combined with additional features such a ...
, the calling party is alerted with a
busy signal Reanno Devon Gordon (born 24 January 1979), better known by his stage name Busy Signal, is a Jamaican dancehall reggae artist. Biography Reanno Devon Gordon p/k/a Busy Signal was born in Saint Ann Parish,Johnson, Carolyn (2006)A Very Busy Chi ...
. When the call routing is successful and the receiving telephone is not already in a call, the destination telephone receives an electrical signal, called ''power ringing'', or the ''ring tone'', to alert the recipient of the incoming call. During this period of alerting, the caller also receives a distinctive signal, audible ringing, also called ringing tone. Audible ringing is typically a repeated burst of tone that is typically not synchronous with the cadence of the power ringing signal at the destination. It is usually generated in the switching system closest to the calling party, especially when under the control of strict implementations of Signalling System No. 7 and the Customized Application of Mobile Enhanced Logic (CAMEL) signaling system. It may also be generated in the distant switch, transmitted
in-band In telecommunications, in-band signaling is the sending of control information within the same band or channel used for data such as voice or video. This is in contrast to out-of-band signaling which is sent over a different channel, or even ...
, so that in analog networks the caller could monitor the quality of the voice path of the connection before the call is established. Remote call progress indication permits customized tones or voice announcements by a distant switch in place of the ringing tone. Ringing tone is often also called ''ringback tone''. However, in formal telecommunication specifications that originate in the
Bell System The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America for over one hundr ...
in North America, ringback has a different definition. It is a signal used to recall either an operator or a customer at the originating end of an established telephone call. It is also needed for coin-telephone lines to ring the telephone when the customer has hung up prematurely, for example to collect required overtime charges.


National characteristics


ETSI

Europe and some other countries follow
European Telecommunications Standards Institute The European Telecommunications Standards Institute (ETSI) is an independent, not-for-profit, standardization organization in the field of information and communications. ETSI supports the development and testing of global technical standard ...
(ETSI) guidelines. These are also used worldwide, including in Latin America and in many Asian and African countries Many European, Asian, and Latin American countries use tones that follow or take inspiration from the ETSI recommendations. Almost all of these tones have a frequency of 425 Hz; France uses a slight variation with a higher pitch 440 Hz tone and a cadence of one second of tone followed by three to five seconds of silence. China uses a version of this tone, but often with at 450 Hz. The ETSI tone is also part of GSM mobile standards and can be generated by handsets to indicate ringing, and is frequently used on VoIP and PBX equipment, particularly of European origin. Variations of this tone have been used since the introduction of automatic switching in Europe in the early 20th century. Older electromechanical equipment used various frequencies and slightly different cadences,


Bell System tones

In North America (excluding
Mexico Mexico (Spanish language, Spanish: México), officially the United Mexican States, is a List of sovereign states, country in the southern portion of North America. It is borders of Mexico, bordered to the north by the United States; to the so ...
,
Central America Central America ( es, América Central or ) is a subregion of the Americas. Its boundaries are defined as bordering the United States to the north, Colombia to the south, the Caribbean Sea to the east, and the Pacific Ocean to the west. ...
and parts of the
Caribbean The Caribbean (, ) ( es, El Caribe; french: la Caraïbe; ht, Karayib; nl, De Caraïben) is a region of the Americas that consists of the Caribbean Sea, its islands (some surrounded by the Caribbean Sea and some bordering both the Caribbean ...
), and in
South Korea South Korea, officially the Republic of Korea (ROK), is a country in East Asia, constituting the southern part of the Korea, Korean Peninsula and sharing a Korean Demilitarized Zone, land border with North Korea. Its western border is formed ...
, the standard audible ringing tone is a repeated cadence of a two-second tone and four seconds of silence. The signal is composed of the frequencies and . This ringing tone is also commonly used on VoIP and PBX systems.


General Post Office tones

The United Kingdom, Ireland, Australia, New Zealand, Hong Kong, and other countries with historical links to British
General Post Office The General Post Office (GPO) was the state postal system and telecommunications carrier of the United Kingdom until 1969. Before the Acts of Union 1707, it was the postal system of the Kingdom of England, established by Charles II in 1660. ...
(GPO) standards, use a double ring. In many cases, the cadence consists of a double ring of 0.4 seconds separated by 0.2 seconds, and a two second pause after which the cadence repeats (0.4s on, 0.2 s off, 0.4 s on, 2 s off). In many cases the tone is a combination of 400 Hz and 450 Hz sine waves. This more precise tone was adopted in Britain and Ireland when digital switching was introduced in 1980-1981. It was also adopted in New Zealand. Australia uses up to three different combinations of frequencies. The example shown is created by mixing 400, 425, and 450 Hz sine waves. Hong Kong uses the North American 440 Hz and 480 Hz tone, with a slightly different cadence, using a 3-second pause between the double rings. A single 425Hz tone is used in Malaysia. Variations are also found in private office PABX and VoIP systems. Historically, pre-digital systems used the same ringing cadence, but used several different tones depending on the type of equipment in use. There is no single standard for this double-beat tone, rather countries that were influenced by British GPO standards in the early 20th century adopted similar ringing signals in their automatic switching equipment. While many of these countries are members of the
Commonwealth A commonwealth is a traditional English term for a political community founded for the common good. Historically, it has been synonymous with "republic". The noun "commonwealth", meaning "public welfare, general good or advantage", dates from the ...
some, notably
Ireland Ireland ( ; ga, Éire ; Ulster-Scots: ) is an island in the North Atlantic Ocean, in north-western Europe. It is separated from Great Britain to its east by the North Channel, the Irish Sea, and St George's Channel. Ireland is the s ...
, are not and the Commonwealth has no role in the development of technical standards. Some of its members, have never used this tone. Canada for example has always used the North American tone plan and several other members use European ringing tones modelled on ETSI or ITU guidelines. Many countries also do not use the full British tone plan. Several use ETSI tones for busy, reorder etc, alongside a UK type ring.


Japan

In Japan, the standard audible ringing tone is a repeating one-second tone with a two-second pause between. The tone has a frequency of 400 ± 20 Hz, and the amplitude modulation is 15 to 20 Hz.


India

In
India India, officially the Republic of India (Hindi: ), is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area, the List of countries and dependencies by population, second-most populous ...
, the ringing tone is called ''caller ringback tone'' (CRBT), which varies with different network operators.


Personalized ringing tones

Some telecommunication carriers have offered a service called of ''ringback tones'', which play a song of the subscriber's choice in lieu of the standard ringing tone.
Patent A patent is a type of intellectual property that gives its owner the legal right to exclude others from making, using, or selling an invention for a limited period of time in exchange for publishing an enabling disclosure of the invention."A ...
s for personalized ringing tone delivery systems were first filed in Korea by Kang-seok Kim (10-1999-0005344) in October 1999 and in the United States by Mark Gregorek ''et al.'' (U.S. patent 5,321,740), and Neil Sleevi (U.S. patent 4,811,382). The first functional ringing tone replacement system was invented by Karl Seelig (U.S. patents 7,006,608 and 7,227,929). In 2001, Seelig's prototype was described in the Orange County Register and the Economist Magazine. Onmobile Global Ltd. India filed a patent entitled ''Method and system for customizing ringing tone in an inter-operator telecommunication system'' on Nov, 18 2010. The first US national carrier offering this service was
Verizon Wireless Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name Verizon Wireless. In a 2019 reorganization, Verizon moved the wireless products and services into the div ...
in 2004. Because of low sales,
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile ...
stopped offering ringback tones in 2014.


Ringback music

Also known as caller tunes in some countries, such as
India India, officially the Republic of India (Hindi: ), is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area, the List of countries and dependencies by population, second-most populous ...
, ringback music is a service offered by
mobile network operator A mobile network operator (MNO), also known as a wireless service provider, wireless carrier, cellular company, or mobile network carrier, is a provider of wireless communications services that owns or controls all the elements necessary to sel ...
s to permit subscribers to select music or even install personalized recorded sounds for audible ringing.


Ringback advertising

Ringback tone advertising (AdRBT) was introduced using a range of models in several commercial markets in 2008. In America, Ring Plus offered the first interactive advertisement platform. In Turkey, 4play Digital Workshop launched 'TonlaKazaan' AdRBT with Turkcell, and Xipto AdRBT launched in the United States with Cincinnati Bell wireless; OnMobile launched an Ad-supported Music RBT program in India with Vodafone. 4Play Digital workshop accumulated several hundred thousand users of their service in the first few months of commercial deployment, and received an innovation award in February 2009 at the Mobile World Congress in Barcelona. AdRBT typically rewards the caller or the called party with discounted Music RBT service, free minutes, cash, or other rewards in return for accepting advertising messages integrated with Music Ringback, or for selecting advertisements instead of music as a personalized advertising ringback. In May 2011, Adfortel started the first ad-sponsored calling service in Austria with Orange, with users hearing a targeted advertisement instead of the regular waiting ring tone. A Juniper Research report released in January 2011 predicts that ringback tone advertising will reach $780 million annually by 2015.


Interactive reverse ringing tone

Interactive reverse ringback tones (IRRBT) are the same as normal ringback tones but have interactive functionalities and are targeted to the person who configures the tone. IRRBTs are heard on the telephone line by the caller who sets the IRRBT while the phone they are calling is ringing. Unlike the RBT, the IRRBT is often generated in the nearest switch and transmitted in-band, so the IRRBT will take precedence if both are configured. Social network ringback tones provide interactive social network content to subscribers. Mixcess is the first platform (social network) using IRRBTs in the United States. The IRRBT was developed by Ring Plus, Inc. (U.S. Patent No. 7,227,929 invented by Karl Seelig, et al.). The IRRBT can be used to share videos, music and messages from friends.


See also

*
Ringtone A ringtone, ring tone or ring is the sound made by a telephone to indicate an incoming call. Originally referring to and made by the electromechanical striking of bells, the term now refers to any sound on any device alerting of a new incoming ...
* Dial tone *
Busy signal Reanno Devon Gordon (born 24 January 1979), better known by his stage name Busy Signal, is a Jamaican dancehall reggae artist. Biography Reanno Devon Gordon p/k/a Busy Signal was born in Saint Ann Parish,Johnson, Carolyn (2006)A Very Busy Chi ...
* Off-hook tone * Reorder tone *


References

{{DEFAULTSORT:Ringing tone Telephony signals