Reliability of Wikipedia
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The reliability of Wikipedia concerns the validity, verifiability, and veracity of
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...
and its user-generated editing model, particularly its English-language edition. It is written and edited by volunteer editors who generate online content with the editorial oversight of other volunteer editors via community-generated policies and guidelines. Wikipedia carries the general disclaimer that it can be " edited by anyone at any time" and maintains an inclusion threshold of " verifiability, not truth". This editing model is highly concentrated, as 77% of all articles are written by 1% of its editors, a majority of whom have chosen to remain anonymous. The reliability of the project has been tested statistically through comparative review, analysis of the historical patterns, and strengths and weaknesses inherent in its editing process. The online encyclopedia has been criticized for its factual reliability, principally regarding its content, presentation, and editorial processes. Studies and surveys attempting to gauge the reliability of Wikipedia have mixed results, with findings varied and inconsistent. Wikipedia's reliability was frequently criticized in the 2000s but has improved over time; it has been generally praised in the late 2010s and early 2020s. Select assessments of its reliability have examined how quickly vandalism—content perceived by editors to constitute false or misleading information—is removed. Two years after the project was started, in 2003, an IBM study found that "vandalism is usually repaired extremely quickly—so quickly that most users will never see its effects". The inclusion of false or fabricated content has, at times, lasted for years on Wikipedia due to its volunteer editorship. Its editing model facilitates multiple systemic biases: namely, selection bias, inclusion bias, participation bias, and group-think bias. The majority of the encyclopedia is written by male editors, leading to a gender bias in coverage and the make up of the editing community has prompted concerns about racial bias, spin bias, corporate bias, and national bias, among others. An ideological bias on Wikipedia has also been identified on both conscious and subconscious levels. A series of studies from Harvard Business School in 2012 and 2014 found Wikipedia "significantly more biased" than ''
Encyclopædia Britannica The (Latin for "British Encyclopædia") is a general knowledge English-language encyclopaedia. It is published by Encyclopædia Britannica, Inc.; the company has existed since the 18th century, although it has changed ownership various t ...
'' but attributed the finding more to the length of the online encyclopedia as opposed to slanted editing. The prevalence of non-neutral or conflict-of-interest editing and the use of Wikipedia for "revenge editing" has attracted publicity for inserting false, biased, or defamatory content into articles, especially biographies of living people. Articles on less technical subjects, such as the social sciences, humanities, and culture, have been known to deal with misinformation cycles, cognitive biases, coverage discrepancies, and editor disputes. The online encyclopedia does not guarantee the validity of its information. It is seen as a valuable "
starting point ''Starting Point'' (formerly ''Starting Point with Soledad O'Brien'') is a morning television show on CNN anchored by Soledad O'Brien. The show aired from January 2012 to June 2013. Together with the program '' Early Start'' (4.00–6.00 a.m. ...
" for researchers when they pass over content to examine the listed references, citations, and sources. Academics suggest reviewing reliable sources when assessing the quality of articles. Its coverage of medical and scientific articles such as
pathology Pathology is the study of the causes and effects of disease or injury. The word ''pathology'' also refers to the study of disease in general, incorporating a wide range of biology research fields and medical practices. However, when used in ...
,
toxicology Toxicology is a scientific discipline, overlapping with biology, chemistry, pharmacology, and medicine, that involves the study of the adverse effects of chemical substances on living organisms and the practice of diagnosing and treating e ...
,
oncology Oncology is a branch of medicine that deals with the study, treatment, diagnosis and prevention of cancer. A medical professional who practices oncology is an ''oncologist''. The name's etymological origin is the Greek word ὄγκος ('' ...
, pharmaceuticals, and
psychiatry Psychiatry is the specialty (medicine), medical specialty devoted to the diagnosis, prevention, and treatment of mental disorders. These include various maladaptations related to mood, behaviour, cognition, and perceptions. See glossary of psych ...
were compared to professional and peer-reviewed sources in a 2005 ''
Nature Nature, in the broadest sense, is the physical world or universe. "Nature" can refer to the phenomena of the physical world, and also to life in general. The study of nature is a large, if not the only, part of science. Although humans are ...
'' study''.'' The study (which was not in itself peer-reviewed) was cited in many news articles such as this: A year later ''Encyclopædia Britannica'' disputed the ''Nature'' study, whose authors, in turn, replied with a further rebuttal. Concerns regarding readability and the overuse of technical language were raised in studies published by the American Society of Clinical Oncology (2011), ''
Psychological Medicine ''Psychological Medicine'' is a peer-reviewed medical journal in the field of psychiatry and related aspects of psychology and basic sciences. According to the '' Journal Citation Reports'', the journal has a 2020 impact factor of 7.723. His ...
'' (2012), and '' European Journal of Gastroenterology and Hepatology'' (2014). Wikipedia's popularity, mass readership, and free accessibility has led the encyclopedia to command a substantial second-hand cognitive authority across the world.


Wikipedia editing model

Wikipedia allows for anonymous editing; contributors are not required to provide any identification or an email address. A 2007 study at
Dartmouth College Dartmouth College (; ) is a private research university in Hanover, New Hampshire. Established in 1769 by Eleazar Wheelock, it is one of the nine colonial colleges chartered before the American Revolution. Although founded to educate Native ...
of the English Wikipedia noted that, contrary to usual social expectations, anonymous editors were some of Wikipedia's most productive contributors of valid content. The Dartmouth study was criticized by John Timmer of the '' Ars Technica'' website for its methodological shortcomings. Wikipedia trusts the same community to self-regulate and become more proficient at quality control. Wikipedia has harnessed the work of millions of people to produce the world's largest knowledge-based site along with software to support it, resulting in more than nineteen million articles written, across more than 280 different language versions, in fewer than twelve years. For this reason, there has been considerable interest in the project both academically and from diverse fields such as
information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of Data (computing), data . and information. IT forms part of information and communications technology (ICT). An information te ...
, business,
project management Project management is the process of leading the work of a team to achieve all project goals within the given constraints. This information is usually described in project documentation, created at the beginning of the development process. T ...
, knowledge acquisition, software programming, other collaborative projects and
sociology Sociology is a social science that focuses on society, human social behavior, patterns of social relationships, social interaction, and aspects of culture associated with everyday life. It uses various methods of empirical investigation an ...
, to explore whether the Wikipedia model can produce quality results, what collaboration in this way can reveal about people and whether the scale of involvement can overcome the obstacles of individual limitations and poor editorship which would otherwise arise.


Fact-checking

Fact-checking of Wikipedia is the process through which Wikipedia editors perform fact-checking of content published in Wikipedia, while fact-checking using Wikipedia is the use of Wikipedia for fact-checking other publications. The broader topic of fact checking in the context of Wikipedia also includes the cultural discussion of the place of Wikipedia in fact-checking. Major platforms including
YouTube YouTube is a global online video sharing and social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by Google, and is the second mo ...
and
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Mosk ...
use Wikipedia's content to confirm the accuracy of information in their own media collections. Seeking public trust is a major part of Wikipedia's publication philosophy.


Assessments


Criteria for evaluating reliability

The reliability of Wikipedia articles can be measured by the following criteria: * Accuracy of information provided within articles * Appropriateness of the images provided with the article * Appropriateness of the style and focus of the articles * Susceptibility to, and exclusion and removal of, false information * Comprehensiveness, scope and coverage within articles and in the range of articles * Identification of reputable third-party sources as citations * Verifiability of statements by respected sources * Stability of the articles * Susceptibility to editorial and
systemic bias Systemic bias, also called institutional bias, and related to structural bias, is the inherent tendency of a process to support particular outcomes. The term generally refers to human systems such as institutions. Institutional bias and structur ...
* Quality of writing Several "market-oriented" extrinsic measures demonstrate that large audiences trust Wikipedia in one way or another. For instance, "50 percent of Sphysicians report that they've consulted ... ikipediafor information on health conditions", according to a report from IMS Institute for Healthcare Informatics.


Comparative studies

On October 24, 2005, British newspaper ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'' published a story titled "Can you trust Wikipedia?" in which a panel of experts were asked to review seven entries related to their fields, giving each article reviewed a number designation from 0 to 10. Most of these reviewed articles received marks between 5 and 8. The most common critiques were poor prose, or ease-of-reading issues (three mentions), omissions or inaccuracies, often small but including key omissions in some articles (three mentions), and poor balance, with less important areas being given more attention and vice versa (one mention). The most common praises were factually sound and correct, no glaring inaccuracies (four mentions), and much useful information, including well-selected links, making it possible to "access much information quickly" (three mentions). In December 2005, the journal ''
Nature Nature, in the broadest sense, is the physical world or universe. "Nature" can refer to the phenomena of the physical world, and also to life in general. The study of nature is a large, if not the only, part of science. Although humans are ...
'' published results of an attempted blind study seeking reviewer evaluations of the accuracy of a small subset of articles from Wikipedia and ''
Encyclopædia Britannica The (Latin for "British Encyclopædia") is a general knowledge English-language encyclopaedia. It is published by Encyclopædia Britannica, Inc.; the company has existed since the 18th century, although it has changed ownership various t ...
''. The non-peer-reviewed study was based on ''Nature''s selection of 42 articles on scientific topics, including biographies of well-known scientists. The articles were compared for accuracy by anonymous academic reviewers, a customary practice for journal article reviews. Based on their reviews, on average the Wikipedia articles were described as containing 4 errors or omissions, while the ''Britannica'' articles contained 3. Only 4 serious errors were found in Wikipedia, and 4 in ''Britannica''. The study concluded that "Wikipedia comes close to ''Britannica'' in terms of the accuracy of its science entries", although Wikipedia's articles were often "poorly structured". ''Encyclopædia Britannica'' expressed concerns, leading ''Nature'' to release further documentation of its survey method. Based on this additional information, ''Encyclopædia Britannica'' denied the validity of the ''Nature'' study, stating that it was "fatally flawed". Among ''Britannica''s criticisms were that excerpts rather than the full texts of some of their articles were used, that some of the extracts were compilations that included articles written for the youth version, that ''Nature'' did not check the factual assertions of its reviewers, and that many points the reviewers labeled as errors were differences of editorial opinion. ''Britannica'' further stated that "While the heading proclaimed that 'Wikipedia comes close to ''Britannica'' in terms of the accuracy of its science entries,' the numbers buried deep in the body of the article said precisely the opposite: Wikipedia in fact had a third more inaccuracies than ''Britannica''. (As we demonstrate below, 's research grossly exaggerated 's inaccuracies, so we cite this figure only to point out the slanted way in which the numbers were presented.)" ''Nature'' acknowledged the compiled nature of some of the ''Britannica'' extracts, but denied that this invalidated the conclusions of the study. ''Encyclopædia Britannica'' also argued that a breakdown of the errors indicated that the mistakes in Wikipedia were more often the inclusion of incorrect facts, while the mistakes in ''Britannica'' were "errors of omission", making "''Britannica'' far more accurate than ''Wikipedia'', according to the figures". ''Nature'' has since rejected the ''Britannica'' response, stating that any errors on the part of its reviewers were not biased in favor of either encyclopedia, that in some cases it used excerpts of articles from both encyclopedias, and that ''Britannica'' did not share particular concerns with ''Nature'' before publishing its "open letter" rebuttal. The point-for-point disagreement between these two parties that addressed the compilation/text excerpting and very small sample size issues—argued to bias the outcome in favor of Wikipedia, versus a comprehensive, full article, large sample size study favoring the quality-controlled format of ''Britannica''—have been echoed in online discussions, including of articles citing the ''Nature'' study, e.g., where a "flawed study design" for manual selection of articles/article portions, the lack of study "statistical power" in its comparing 40 articles from over 100,000 ''Britannica'' and over 1 million English Wikipedia articles, and the absence of any study statistical analyses (e.g., reported confidence intervals for study results) has also been noted. In June 2006, Roy Rosenzweig, a professor specializing in American history, published a comparison of the Wikipedia biographies of 25 Americans to the corresponding biographies found on Encarta and ''American National Biography Online''. He wrote that Wikipedia is "surprisingly accurate in reporting names, dates, and events in U.S. history" and described some of the errors as "widely held but inaccurate beliefs". However, he stated that Wikipedia often fails to distinguish important from trivial details, and does not provide the best references. He also complained about Wikipedia's lack of "persuasive analysis and interpretations, and clear and engaging prose". (Center for History and New Media) A web-based survey conducted from December 2005 to May 2006 by Larry Press, a professor of Information Systems at California State University at Dominguez Hills, assessed the "accuracy and completeness of Wikipedia articles". Fifty people accepted an invitation to assess an article. Of the fifty, seventy-six percent (76%) agreed or strongly agreed that the Wikipedia article was accurate, and forty-six percent (46%) agreed or strongly agreed that it was complete. Eighteen people compared the article they reviewed to the article on the same topic in the ''
Encyclopædia Britannica The (Latin for "British Encyclopædia") is a general knowledge English-language encyclopaedia. It is published by Encyclopædia Britannica, Inc.; the company has existed since the 18th century, although it has changed ownership various t ...
''. Opinions on accuracy were almost equal between the two encyclopedias (6 favoring ''Britannica'', 7 favoring Wikipedia, 5 stating they were equal), and eleven of the eighteen (61%) found Wikipedia somewhat or substantially more complete, compared to seven of the eighteen (39%) for ''Britannica''. The survey did not attempt a random selection of the participants, and it is not clear how the participants were invited. The German computing magazine ''
c't ''c't'' – ' (''Magazine for Computer Technology'') is a German computer magazine, published by the Heinz Heise publishing house. The 5.71 meter high tower from the 587 published c't editions up to the 30th anniversary has been in the foyer ...
'' performed a comparison of '' Brockhaus Multimedial'', ''
Microsoft Encarta ''Microsoft Encarta'' is a discontinued digital multimedia encyclopedia published by Microsoft from 1993 to 2009. Originally sold on CD-ROM or DVD, it was also available on the World Wide Web via an annual subscription, although later articles ...
'', and the German Wikipedia in October 2004: Experts evaluated 66 articles in various fields. In overall score, Wikipedia was rated 3.6 out of 5 points (B-). A second test by ''c't'' in February 2007 used 150 search terms, of which 56 were closely evaluated, to compare four digital encyclopedias: Bertelsmann Enzyklopädie 2007, Brockhaus Multimedial premium 2007, Encarta 2007 Enzyklopädie and Wikipedia. It concluded: "We did not find more errors in the texts of the free encyclopedia than in those of its commercial competitors." Viewing Wikipedia as fitting the economists' definition of a perfectly competitive marketplace of ideas, George Bragues ( University of Guelph-Humber), examined Wikipedia's articles on seven top Western philosophers:
Aristotle Aristotle (; grc-gre, Ἀριστοτέλης ''Aristotélēs'', ; 384–322 BC) was a Greek philosopher and polymath during the Classical period in Ancient Greece. Taught by Plato, he was the founder of the Peripatetic school of ph ...
,
Plato Plato ( ; grc-gre, Πλάτων ; 428/427 or 424/423 – 348/347 BC) was a Greek philosopher born in Athens during the Classical period in Ancient Greece. He founded the Platonist school of thought and the Academy, the first institution ...
,
Immanuel Kant Immanuel Kant (, , ; 22 April 1724 – 12 February 1804) was a German philosopher and one of the central Enlightenment thinkers. Born in Königsberg, Kant's comprehensive and systematic works in epistemology, metaphysics, ethics, and ...
,
René Descartes René Descartes ( or ; ; Latinized: Renatus Cartesius; 31 March 1596 – 11 February 1650) was a French philosopher, scientist, and mathematician, widely considered a seminal figure in the emergence of modern philosophy and science. Ma ...
,
Georg Wilhelm Friedrich Hegel Georg Wilhelm Friedrich Hegel (; ; 27 August 1770 – 14 November 1831) was a German philosopher. He is one of the most important figures in German idealism and one of the founding figures of modern Western philosophy. His influence extends ...
,
Thomas Aquinas Thomas Aquinas, OP (; it, Tommaso d'Aquino, lit=Thomas of Aquino; 1225 – 7 March 1274) was an Italian Dominican friar and priest who was an influential philosopher, theologian and jurist in the tradition of scholasticism; he is known wit ...
, and John Locke. Wikipedia's articles were compared to a consensus list of themes culled from four reference works in philosophy. Bragues found that, on average, Wikipedia's articles only covered 52% of consensus themes. No errors were found, though there were significant omissions. ''
PC Pro ''PC Pro'' is one of several computer magazines published monthly in the United Kingdom by Future plc. Its headquarters is in London. ''PC Pro'' also licenses individual articles (or even the whole magazine) for republication in various countri ...
'' magazine (August 2007) asked experts to compare four articles (a small sample) in their scientific fields between Wikipedia, ''Britannica'' and Encarta. In each case Wikipedia was described as "largely sound", "well handled", "performs well", "good for the bare facts" and "broadly accurate". One article had "a marked deterioration towards the end" while another had "clearer and more elegant" writing, a third was assessed as less well written but better detailed than its competitors, and a fourth was "of more benefit to the serious student than its Encarta or Britannica equivalents". No serious errors were noted in Wikipedia articles, whereas serious errors were noted in one Encarta and one ''Britannica'' article.''PC Pro'' magazine, August 2007, p. 136, "Wikipedia Uncovered". In October 2007, the Australian magazine ''PC Authority'' published a feature article on the accuracy of Wikipedia. The article compared Wikipedia's content to other popular online encyclopedias, namely '' Britannica'' and
Encarta ''Microsoft Encarta'' is a discontinued digital multimedia encyclopedia published by Microsoft from 1993 to 2009. Originally sold on CD-ROM or DVD, it was also available on the World Wide Web via an annual subscription, although later article ...
. The magazine asked experts to evaluate articles pertaining to their field. A total of four articles were reviewed by three experts. Wikipedia was comparable to the other encyclopedias, topping the chemistry category. In December 2007, German magazine '' Stern'' published the results of a comparison between the German Wikipedia and the online version of the 15-volume edition of ''
Brockhaus Enzyklopädie The ''Brockhaus Enzyklopädie'' (German for ''Brockhaus Encyclopedia'') is a German-language encyclopedia which until 2009 was published by the F. A. Brockhaus printing house. The first edition originated in the '' Conversations-Lexikon'' p ...
''. The test was commissioned to a research institute (Cologne-based ''WIND GmbH''), whose analysts assessed 50 articles from each encyclopedia (covering politics, business, sports, science, culture, entertainment, geography, medicine, history and religion) on four criteria (accuracy, completeness, timeliness and clarity), and judged Wikipedia articles to be more accurate on the average (1.6 on a scale from 1 to 6 versus 2.3 for ''Brockhaus'', with 1 as the best and 6 as the worst). Wikipedia's coverage was also found to be more complete and up to date; however, ''Brockhaus'' was judged to be more clearly written, while several Wikipedia articles were criticized as being too complicated for non-experts, and many as too lengthy. In its April 2008 issue British computing magazine '' PC Plus'' compared the English Wikipedia with the DVD editions of ''World Book Encyclopedia'' and ''Encyclopædia Britannica'', assessing for each the coverage of a series of random subjects. It concluded, "The quality of content is good in all three cases" and advised Wikipedia users "Be aware that erroneous edits do occur, and check anything that seems outlandish with a second source. But the vast majority of Wikipedia is filled with valuable and accurate information." A 2008 paper in '' Reference Services Review'' compared nine Wikipedia entries on historical topics to their counterparts in ''Encyclopædia Britannica'', ''The Dictionary of American History'' and ''American National Biography Online''. The paper found that Wikipedia's entries had an overall accuracy rate of 80 percent, whereas the other encyclopedias had an accuracy rate of 95 to 96 percent. A 2010 study assessed the extent to which Wikipedia pages about the history of countries conformed to the site's policy of verifiability. It found that, in contradiction of this policy, many claims in these articles were not supported by citations, and that many of those that were, sourced to popular media and government websites rather than to academic journal articles. In April 2011, a study was published by Adam Brown of
Brigham Young University Brigham Young University (BYU, sometimes referred to colloquially as The Y) is a private research university in Provo, Utah. It was founded in 1875 by religious leader Brigham Young and is sponsored by the Church of Jesus Christ of Latter-d ...
in the journal '' PS Political Science & Politics'' which examined "thousands of Wikipedia articles about candidates, elections, and officeholders". The study found that while the information in these articles tended to be accurate, the articles examined contained many errors of omission. A 2012 study co-authored by Shane Greenstein examined a decade of Wikipedia articles on United States politics and found that the more contributors there were to a given article, the more neutral it tended to be, in line with a narrow interpretation of
Linus's law In software development, Linus's law is the assertion that "given enough eyeballs, all bugs are shallow". The law was formulated by Eric S. Raymond in his essay and book '' The Cathedral and the Bazaar'' (1999), and was named in honor of Linu ...
. Reavley et al. (2012) compared the quality of articles on select
mental health Mental health encompasses emotional, psychological, and social well-being, influencing cognition, perception, and behavior. It likewise determines how an individual handles stress, interpersonal relationships, and decision-making. Mental hea ...
topics on Wikipedia with corresponding articles in ''Encyclopædia Britannica'' and a psychiatry textbook. They asked experts to rate article content with regard to accuracy, up-to-dateness, breadth of coverage, referencing and readability. Wikipedia scored highest on all criteria except readability, and the authors concluded that Wikipedia is as good as or better than ''Britannica'' and a standard textbook. A 2014 perspective piece in the ''
New England Journal of Medicine ''The New England Journal of Medicine'' (''NEJM'') is a weekly medical journal published by the Massachusetts Medical Society. It is among the most prestigious peer-reviewed medical journals as well as the oldest continuously published one. His ...
'' examined Wikipedia pages about 22 prescription drugs to determine if they had been updated to include the most recent FDA safety warnings. It found that 41% of these pages were updated within two weeks after the warning, 23% were updated more than two weeks later, and the remaining 36% had not been updated to include the warning as of more than 1 year later as of January 2014. A 2014 study in the '' Journal of the American Pharmacists Association'' examined 19 Wikipedia articles about
herbal supplement Herbal medicine (also herbalism) is the study of pharmacognosy and the use of medicinal plants, which are a basis of traditional medicine. With worldwide research into pharmacology, some herbal medicines have been translated into modern remed ...
s, and concluded that all of these articles contained information about their "therapeutic uses and adverse effects", but also concluded that "several lacked information on drug interactions, pregnancy, and contraindications". The study's authors therefore recommended that patients not rely solely on Wikipedia as a source for information about the herbal supplements in question. Another study published in 2014 in '' PLOS ONE'' found that Wikipedia's information about pharmacology was 99.7% accurate when compared to a pharmacology textbook, and that the completeness of such information on Wikipedia was 83.8%. The study also determined that completeness of these Wikipedia articles was lowest (68%) in the category "pharmacokinetics" and highest (91.3%) in the category "indication". The authors concluded that "Wikipedia is an accurate and comprehensive source of drug-related information for undergraduate medical education".


Expert opinion


Librarians' views

In a 2004 interview with ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'', self-described information specialist and Internet consultant Philip Bradley said that he would not use Wikipedia and was "not aware of a single librarian who would". He then explained that "the main problem is the lack of authority. With printed publications, the publishers have to ensure that their data are reliable, as their livelihood depends on it. But with something like this, all that goes out the window." In 2005, the library at
Trent University Trent University is a public liberal arts university in Peterborough, Ontario, with a satellite campus in Oshawa, which serves the Regional Municipality of Durham. Trent is known for its Oxbridge college system and small class sizes.
in
Ontario Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central C ...
stated Wikipedia had many articles that are "long and comprehensive", but that there is "a lot of room for misinformation and bias nda lot of variability in both the quality and depth of articles". It adds that Wikipedia has advantages and limitations, that it has "excellent coverage of technical topics" and articles are "often added quickly and, as a result, coverage of current events is quite good", comparing this to traditional sources which are unable to achieve this task. It concludes that, depending upon the need, one should think critically and assess the appropriateness of one's sources, "whether you are looking for fact or opinion, how in-depth you want to be as you explore a topic, the importance of reliability and accuracy, and the importance of timely or recent information", and adds that Wikipedia can be used in any event as a "starting point". A 2006 review of Wikipedia by '' Library Journal'', using a panel of librarians, "the toughest critics of reference materials, whatever their format", asked "long standing reviewers" to evaluate three areas of Wikipedia (popular culture, current affairs, and science), and concluded: "While there are still reasons to proceed with caution when using a resource that takes pride in limited professional management, many encouraging signs suggest that (at least for now) Wikipedia may be granted the librarian's seal of approval". A reviewer who "decided to explore controversial historical and current events, hoping to find glaring abuses" said, "I was pleased by Wikipedia's objective presentation of controversial subjects" but that "as with much information floating around in cyberspace, a healthy degree of skepticism and skill at winnowing fact from opinion are required". Other reviewers noted that there is "much variation" but "good content abounds". In 2007, Michael Gorman, former president of the American Library Association (ALA) stated in an ''
Encyclopædia Britannica The (Latin for "British Encyclopædia") is a general knowledge English-language encyclopaedia. It is published by Encyclopædia Britannica, Inc.; the company has existed since the 18th century, although it has changed ownership various t ...
'' blog that "A professor who encourages the use of Wikipedia is the intellectual equivalent of a dietician who recommends a steady diet of Big Macs with everything". ''
Information Today Information Today, Inc., is an American publishing company. It publishes Internet and technology magazines, newsletters, books, directories and online products. Information Today was previously known as Learned Information, Inc. Learned Informa ...
'' (March 2006) cites librarian Nancy O'Neill (principal librarian for Reference Services at the Santa Monica Public Library System) as saying that "there is a good deal of skepticism about Wikipedia in the library community" but that "she also admits cheerfully that Wikipedia makes a good starting place for a search. You get terminology, names, and a feel for the subject." ''PC Pro'' (August 2007) cites the head of the European and American Collection at the
British Library The British Library is the national library of the United Kingdom and is one of the largest libraries in the world. It is estimated to contain between 170 and 200 million items from many countries. As a legal deposit library, the British ...
, Stephen Bury, as stating "Wikipedia is potentially a good thing—it provides a speedier response to new events, and to new evidence on old items". The article concludes: "For ury the problem isn't so much the reliability of Wikipedia's content so much as the way in which it's used." "It's already become the first port of call for the researcher", Bury says, before noting that this is "not necessarily problematic except when they go no further". According to Bury, the trick to using Wikipedia is to understand that "just because it's in an encyclopedia (free, web or printed) doesn't mean it's true. Ask for evidence ... and contribute."


Articles on contentious issues

A 2006 article for the
Canadian Library Association The Canadian Library Association (CLA) was a national, predominantly English-language association which represented 57,000 library workers across Canada. It also spoke for the interests of the 21 million Canadians who are members of libraries. C ...
(CLA) discussed the Wikipedia approach, process and outcome in depth, commenting for example that in controversial topics, "what is most remarkable is that the two sides actually engaged each other and negotiated a version of the article that both can more or less live with". The author comments that: Shi ''et al.'' extended this analysis in discussing "The wisdom of polarized crowds" in 2017 based on
content analysis Content analysis is the study of documents and communication artifacts, which might be texts of various formats, pictures, audio or video. Social scientists use content analysis to examine patterns in communication in a replicable and systematic ...
of all edits to English Wikipedia articles relating to politics, social issues and science from its start to December 1, 2016. This included almost 233,000 articles representing approximately 5 percent of the English Wikipedia. They wrote: "Political speech t least in the United Stateshas become markedly more polarized in recent years ... . spite early promise of the world-wide-web to democratize access to diverse information, increased media choice and social networking platforms ... reateecho chambers that ... degrade the quality of individual decisions, ... discount identity-incongruent opinions, stimulate and reinforce polarizing information ... foment conflict and even make communication counter-productive. Nevertheless, a large literature documents the largely positive effect that social differences can exert on the collaborative production of information, goods and services. Research demonstrates that individuals from socially distinct groups embody diverse cognitive resources and perspectives that, when cooperatively combined ... outperform those from homogeneous groups." They translated edit histories of millions of Wikipedia editors into a 7-point political identification scale and compared that with Wikipedia's six-level article quality score (stub, start, C, B, good, featured) assigned via a machine learning algorithm. They found that "articles attracting more attention tend to have more balanced engagement ... ndhigher polarization is associated with higher quality."


Academia

Academics have also criticized Wikipedia for its perceived failure as a reliable source and because Wikipedia editors may have no expertise, competence, or credentials in the topics on which they contribute. Adrian Riskin, a mathematician in
Whittier College Whittier College (Whittier Academy (1887–1901)) is a private liberal arts college in Whittier, California. It is a Hispanic Serving Institution (HSI) and, as of fall 2022, had approximately 1,300 (undergraduate and graduate) students. It was ...
commented that while highly technical articles may be written by mathematicians for mathematicians, the more general maths topics, such as the article on
polynomial In mathematics, a polynomial is an expression consisting of indeterminates (also called variables) and coefficients, that involves only the operations of addition, subtraction, multiplication, and positive-integer powers of variables. An example ...
s, are written in a very amateurish fashion with a number of obvious mistakes. Because Wikipedia cannot be considered a reliable source, the use of Wikipedia is not accepted in many schools and universities in writing a formal paper, and some educational institutions have banned it as a primary source while others have limited its use to only a pointer to external sources. The criticism of not being a reliable source, however, may not only apply to Wikipedia but to encyclopedias in general—some university lecturers are not impressed when students cite print-based encyclopedias in assigned work. However, it seems that instructors have underestimated the use of Wikipedia in academia because of these concerns. Researchers and academics contend that while Wikipedia may not be used as a 100 percent accurate source for final papers, it is a valuable jumping off point for research that can lead to many possibilities if approached critically. What may be missing in academia is the emphasis on critical analysis in regards to the use of Wikipedia in secondary and higher education. We should not dismiss Wikipedia entirely (there are less inaccuracies than there are errors of omission) but rather begin to support it, and teach the use of Wikipedia as an education tool in tandem with critical thinking skills that will allow students to filter the information found on the online encyclopedia and help them critically analyze their findings. An empirical study conducted in 2006 by a Business School lecturer in Information Systems at the
University of Nottingham , mottoeng = A city is built on wisdom , established = 1798 – teacher training college1881 – University College Nottingham1948 – university status , type = Public , chancellor ...
, the subject of a review on the technical website '' Ars Technica'', involving 55 academics asked to review specific Wikipedia articles that either were in their expert field (group 1) or chosen at random (group 2), concluded that: "The experts found Wikipedia's articles to be more credible than the non-experts. This suggests that the accuracy of Wikipedia is high. However, the results should not be seen as support for Wikipedia as a totally reliable resource as, according to the experts, 13 percent of the articles contain mistakes (10% of the experts reported factual errors of an unspecified degree, 3% of them reported spelling errors)." The Gould Library at Carleton College in
Minnesota Minnesota () is a state in the upper midwestern region of the United States. It is the 12th largest U.S. state in area and the 22nd most populous, with over 5.75 million residents. Minnesota is home to western prairies, now given over to ...
has a web page describing the use of Wikipedia in academia. It asserts that "Wikipedia is without question a valuable and informative resource", but that "there is an inherent lack of reliability and stability" to its articles, again drawing attention to similar advantages and limitations as other sources. As with other reviews, it comments that one should assess one's sources and what is desired from them, and that "Wikipedia may be an appropriate resource for some assignments, but not for others." It cited Wikipedia co-founder Jimmy Wales' view that Wikipedia may not be ideal as a source for all academic uses, and (as with other sources) suggests that at the least, one strength of Wikipedia is that it provides a good starting point for current information on a very wide range of topics. In 2007, the ''
Chronicle of Higher Education ''The Chronicle of Higher Education'' is a newspaper and website that presents news, information, and jobs for college and university faculty and student affairs professionals (staff members and administrators). A subscription is required to r ...
'' published an article written by Cathy Davidson, Professor of Interdisciplinary Studies and English at Duke University, in which she asserts that Wikipedia should be used to teach students about the concepts of reliability and credibility. In 2008, Hamlet Isakhanli, founder and president of Khazar University, compared the ''Encyclopædia Britannica'' and English Wikipedia articles on
Azerbaijan Azerbaijan (, ; az, Azərbaycan ), officially the Republic of Azerbaijan, , also sometimes officially called the Azerbaijan Republic is a transcontinental country located at the boundary of Eastern Europe and Western Asia. It is a part of t ...
and related subjects. His study found that Wikipedia covered the subject much more widely, more accurately and in more detail, though with some lack of balance, and that Wikipedia was the best source for the first approximation. In 2011, Karl Kehm, associate professor of physics at
Washington College Washington College is a private liberal arts college in Chestertown, Maryland. Maryland granted Washington College its charter in 1782. George Washington supported the founding of the college by consenting to have the "College at Chester" name ...
, said: "I do encourage y studentsto use ikipediaas one of many launch points for pursuing original source material. The best Wikipedia entries are well researched with extensive citations". Some academic journals do refer to Wikipedia articles, but are not elevating it to the same level as traditional references. For instance, Wikipedia articles have been referenced in "enhanced perspectives" provided on-line in the journal ''
Science Science is a systematic endeavor that Scientific method, builds and organizes knowledge in the form of Testability, testable explanations and predictions about the universe. Science may be as old as the human species, and some of the earli ...
''. The first of these perspectives to provide a hyperlink to Wikipedia was "A White Collar Protein Senses Blue Light", and dozens of enhanced perspectives have provided such links since then. The publisher of ''Science'' states that these enhanced perspectives "include hypernotes—which link directly to websites of other relevant information available online—beyond the standard bibliographic references".


Journalism and use of Wikipedia in the newsroom

In his 2014 book ''Virtual Unreality'', Charles Seife, a professor of journalism at
New York University New York University (NYU) is a private research university in New York City. Chartered in 1831 by the New York State Legislature, NYU was founded by a group of New Yorkers led by then- Secretary of the Treasury Albert Gallatin. In 1832, th ...
, noted Wikipedia's susceptibility to hoaxes and misinformation, including manipulation by commercial and political organizations "masquerading as common people" making edits to Wikipedia. In conclusion, Seife presented the following advice: Seife observed that when false information from Wikipedia spreads to other publications, it sometimes alters truth itself. On June 28, 2012, for example, an anonymous Wikipedia contributor added the invented nickname "Millville Meteor" to the Wikipedia biography of baseball player Mike Trout. A couple of weeks later, a '' Newsday'' sports writer reproduced the nickname in an article, and "with that act, the fake nickname became real". Seife pointed out that while Wikipedia, by some standards, could be described as "roughly as accurate" as traditional publications, and is more up to date, "there's a difference between the kind of error one would find in Wikipedia and what one would in ''Britannica'' or ''Collier's'' or even in the now-defunct Microsoft Encarta encyclopedia ... the majority of hoaxes on Wikipedia could never have appeared in the old-fashioned encyclopedias." Dwight Garner, reviewing Seife's book in ''
The New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid d ...
'', said that he himself had "been burned enough times by bad online information", including "Wikipedia howlers", to have adopted a very sceptical mindset. In November 2012, Brian Leveson was accused of having forgotten "one of the elementary rules of journalism" when he named a "Brett Straub" as one of the founders of ''
The Independent ''The Independent'' is a British online newspaper. It was established in 1986 as a national morning printed paper. Nicknamed the ''Indy'', it began as a broadsheet and changed to tabloid format in 2003. The last printed edition was publish ...
'' newspaper in his report on the culture, practices and ethics of the British press. The name had been added to the Wikipedia article on ''The Independent'' over a year prior, and turned out to be that of a 25-year-old Californian, whose friend had added his name to a string of Wikipedia pages as a prank. Straub was tracked down by ''The Telegraph'' and commented, "The fact someone, especially a judge, has believed something on Wikipedia is kind of shocking. My friend went on and edited a bunch of Wikipedia pages and put my name there. ..I knew my friend had done it but I didn't know how to change them back and I thought someone would. At one point I was the creator of Coca-Cola or something. You know how easy it is to change Wikipedia. Every time he came across a red linked name he put my name in its place." A 2016
BBC #REDIRECT BBC #REDIRECT BBC Here i going to introduce about the best teacher of my life b BALAJI sir. He is the precious gift that I got befor 2yrs . How has helped and thought all the concept and made my success in the 10th board exam. ...
...
article by Ciaran McCauley similarly noted that "plenty of mischievous, made-up information has found its way" on to Wikipedia and that "many of these fake facts have fallen through the cracks and been taken as gospel by everyone from university academics to major newspapers and broadcasters." Listing examples of journalists being embarrassed by reproducing hoaxes and other falsifications from Wikipedia in their writing, including false information propagated by major news organizations in their obituaries of
Maurice Jarre Maurice-Alexis Jarre (; 13 September 1924 – 28 March 2009) allmusic Biography/ref> was a French composer and conductor. Although he composed several concert works, Jarre is best known for his film scores, particularly for his collaborations wit ...
and
Ronnie Hazlehurst Ronald Hazlehurst (13 March 1928 – 1 October 2007) was an English composer and conductor who, having joined the BBC in 1961, became its Light Entertainment Musical Director. Hazlehurst composed the theme tunes for many well-known Briti ...
, McCauley stated: "Any journalist in any newsroom will likely get a sharp slap across the head from an editor for treating Wikipedia with anything but total skepticism (you can imagine the kicking I've taken over this article)." The '' Daily Mail''—itself banned as a source on Wikipedia in 2017 because of its perceived unreliability—has publicly stated that it "banned all its journalists from using Wikipedia as a sole source in 2014 because of its unreliability". '' Slate'' said in 2022 that "Screenshots of vandalized Wikipedia articles, even when reverted within minutes, often have a much longer afterlife in news reports and on social media, creating the public impression that the platform is more vulnerable to abuse than it actually is."


Science and medicine

Science and medicine are areas where accuracy is of high importance and
peer review Peer review is the evaluation of work by one or more people with similar competencies as the producers of the work ( peers). It functions as a form of self-regulation by qualified members of a profession within the relevant field. Peer revie ...
is the norm. While some of Wikipedia's content has passed a form of peer review, most has not. A 2008 study examined 80 Wikipedia drug entries. The researchers found few factual errors in this set of articles, but determined that these articles were often missing important information, like
contraindications In medicine, a contraindication is a condition that serves as a reason not to take a certain medical treatment due to the harm that it would cause the patient. Contraindication is the opposite of indication, which is a reason to use a certain tre ...
and
drug interactions Drug interactions occur when a drug's mechanism of action is disturbed by the concomitant administration of substances such as foods, beverages, or other drugs. The cause is often the inhibition of the specific receptors available to the drug, ...
. One of the researchers noted that "If people went and used this as a sole or authoritative source without contacting a health professional...those are the types of negative impacts that can occur." The researchers also compared Wikipedia to
Medscape Drug Reference Medscape is a website providing access to medical information for clinicians; the organization also provides continuing education for physicians and health professionals. It references medical journal articles, Continuing Medical Education (CME ...
(MDR), by looking for answers to 80 different questions covering eight categories of drug information, including adverse drug events, dosages, and mechanism of action. They have determined that MDR provided answers to 82.5 percent of the questions, while Wikipedia could only answer 40 percent, and that answers were less likely to be complete for Wikipedia as well. None of the answers from Wikipedia were determined factually inaccurate, while they found four inaccurate answers in MDR. But the researchers found 48 errors of omission in the Wikipedia entries, compared to 14 for MDR. The lead investigator concluded: "I think that these errors of omission can be just as dangerous s inaccuracies, and he pointed out that drug company representatives have been caught deleting information from Wikipedia entries that make their drugs look unsafe. * A 2009 survey asked US toxicologists how accurately they rated the portrayal of health risks of chemicals in different media sources. It was based on the answers of 937 members of the
Society of Toxicology The Society of Toxicology (SOT) is a learned society (professional association) based in the United States that supports scientific inquiry in the field of toxicology. Goals The SOT is committed to creating a safer and healthier world by advanc ...
and found that these experts regarded Wikipedia's reliability in this area as far higher than that of all traditional news media: In 2010 researchers compared information about 10 types of cancer on Wikipedia to similar data from the
National Cancer Institute The National Cancer Institute (NCI) coordinates the United States National Cancer Program and is part of the National Institutes of Health (NIH), which is one of eleven agencies that are part of the U.S. Department of Health and Human Services. ...
's Physician Data Query and concluded "the Wiki resource had similar accuracy and depth to the professionally edited database" and that "sub-analysis comparing common to uncommon cancers demonstrated no difference between the two", but that ease of readability was an issue. A study in 2011 came to the result that categories most frequently absent in Wikipedia's drug articles are those of drug interactions and medication use in breastfeeding. Other categories with incomplete coverage were descriptions of off-label indications, contraindications and precautions, adverse drug events and dosing. Information most frequently deviating from other sources used in the study were that of contraindications and precautions, drug absorption and adverse drug events. A 2012 study reported that Wikipedia articles about pediatric
otolaryngology Otorhinolaryngology ( , abbreviated ORL and also known as otolaryngology, otolaryngology–head and neck surgery (ORL–H&N or OHNS), or ear, nose, and throat (ENT)) is a surgical subspeciality within medicine that deals with the surgical a ...
contained twice as many errors and omissions as the medical database
eMedicine eMedicine is an online clinical medical knowledge base founded in 1996 by doctors Scott Plantz and Jonathan Adler, and computer engineer Jeffrey Berezin. The eMedicine website consists of approximately 6,800 medical topic review articles, each of ...
. In a U.S. study in 2014, 10 researchers examined 10 Wikipedia health articles of the most costly medical conditions in the United States and found that 90% of the entries contained errors and statements that contradicted latest medical research. However, according to Stevie Benton of Wikimedia UK the sample size used in the research may have been too small to be considered representative. Only part of the data was made public, and for two statements that were released for other researchers to examine, the claim that Wikipedia's statements were contradictory to the peer-reviewed literature was called into question. A 2014 study published in '' PLOS One'' looked at the quality of Wikipedia articles on pharmacology, comparing articles from English and German Wikipedia with academic textbooks. It found that "the collaborative and
participatory design Participatory design (originally co-operative design, now often co-design) is an approach to design attempting to actively involve all stakeholders (e.g. employees, partners, customers, citizens, end users) in the design process to help ensure t ...
of Wikipedia does generate high quality information on pharmacology that is suitable for undergraduate medical education".


Judiciary

References to Wikipedia in United States judicial opinions have increased each year since 2004. In a 2017 ruling, the Supreme Court of Texas advised against reliance on the information in Wikipedia for judicial rulings, arguing that its lack of reliability prevents using it as a source of authority in legal opinions. The Supreme Court of India in its judgment in ''Commr. of Customs, Bangalore vs. ACER India Pvt.'' (Citation 2007(12)SCALE581) held that "We have referred to Wikipedia, as the learned Counsel for the parties relied thereupon. It is an online encyclopaedia and information can be entered therein by any person and as such it may not be authentic."


Editors of ''Encyclopædia Britannica''

In a 2004 piece called "The Faith-Based Encyclopedia",
Robert McHenry Robert Dale McHenry (born April 30, 1945) is an American editor, encyclopedist, philanthropist and writer. McHenry worked from 1967 for Encyclopædia Britannica Inc. or associated companies, becoming editor-in-chief of the ''Encyclopædia Brita ...
, a former editor-in-chief of ''
Encyclopædia Britannica The (Latin for "British Encyclopædia") is a general knowledge English-language encyclopaedia. It is published by Encyclopædia Britannica, Inc.; the company has existed since the 18th century, although it has changed ownership various t ...
'', stated that Wikipedia errs in billing itself as an encyclopedia, because that word implies a level of authority and accountability that he believes cannot be possessed by an openly editable reference. McHenry argued that "the typical user doesn't know how conventional encyclopedias achieve reliability, only that they do". He added: Similarly, ''Britannica''s executive editor,
Ted Pappas Theodore D. "Ted" Pappas is executive editor and chief development officer of ''Encyclopædia Britannica.'' He has been with the company since 1998. He was managing editor of the paleoconservative magazine '' Chronicles: A Magazine of American Cul ...
, was quoted in ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'' as saying: In the September 12, 2006, edition of ''
The Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'', Jimmy Wales debated with Dale Hoiberg, editor-in-chief of ''
Encyclopædia Britannica The (Latin for "British Encyclopædia") is a general knowledge English-language encyclopaedia. It is published by Encyclopædia Britannica, Inc.; the company has existed since the 18th century, although it has changed ownership various t ...
''. Hoiberg focused on a need for expertise and control in an encyclopedia and cited
Lewis Mumford Lewis Mumford (October 19, 1895 – January 26, 1990) was an American historian, sociologist, philosopher of technology, and literary critic. Particularly noted for his study of cities and urban architecture, he had a broad career as a w ...
that overwhelming information could "bring about a state of intellectual enervation and depletion hardly to be distinguished from massive ignorance". Wales emphasized Wikipedia's differences, and asserted that openness and transparency lead to quality. Hoiberg replied that he "had neither the time nor space to respond to riticisms and "could corral any number of links to articles alleging errors in Wikipedia", to which Wales responded: "No problem! Wikipedia to the rescue with a fine article", and included a link to the Wikipedia article ''
Criticism of Wikipedia Most criticism of Wikipedia has been directed toward its content, its community of established users, and its processes. Critics have questioned its factual reliability, the readability and organization of the articles, the lack of methodic ...
''.


Tools for testing the reliability of articles

While experienced editors can view the article history and discussion page, for normal users it is not so easy to check whether information from Wikipedia is reliable. University projects from California, Switzerland and Germany try to improve that by methods of formal analysis and data mining.
Wiki-Watch Wiki-Watch, formally known as ( en, Wiki-Watch Project at the "Study and Research Centre on Media Law" from the Faculty of Law at Viadrina European University) is a German university project for transparency of Wikipedia and Wikipedia articles, ...
from Germany, which was inspired by the WikiBu from Switzerland, shows an evaluation up to five-stars for every English or German article in Wikipedia. Part of this rating is the tool
WikiTrust WikiTrust is a software product, available as a Firefox Plugin, which aimed to assist editors in detecting vandalism and dubious edits, by highlighting the "untrustworthy" text with a yellow or orange background. As of September 2017, the serv ...
which shows the trustworthiness of single text parts of Wikipedia articles by white (trustworthy) or orange (not trustworthy) markings.


Information loop

Sources accepted as reliable for Wikipedia may rely on Wikipedia as a reference source, sometimes indirectly. If the original information in Wikipedia was false, once it has been reported in sources considered reliable, Wikipedia can use them to reference the false information, giving an apparent credibility to falsehood. This in turn increases the likelihood of the false information being reported in other media. A known example is the
Sacha Baron Cohen Sacha Noam Baron Cohen (born 13 October 1971) is an English actor, comedian, producer, and screenwriter. He is best known for his creation and portrayal of the fictional satirical characters Ali G, Borat Sagdiyev, Brüno Gehard, and Admiral ...
article, where false information added in Wikipedia was apparently used by two newspapers, leading to it being treated as reliable in Wikipedia. This process of creating reliable sources for false facts has been termed "citogenesis" by webcomic artist
Randall Munroe Randall Patrick Munroe (born October 17, 1984) is an American cartoonist, author, and engineer best known as the creator of the webcomic ''xkcd''. Munroe has worked full-time on the comic since late 2006. In addition to publishing a book of th ...
.


Propagation of misinformation

Somewhat related to the "information loop" is the propagation of misinformation to other websites (Answers.com is just one of many) which will often quote misinformation from Wikipedia verbatim, and without mentioning that it has come from Wikipedia. A piece of misinformation originally taken from a Wikipedia article will live on in perhaps dozens of other websites, even if Wikipedia itself has deleted the unreliable material. page 71.


Other

In one article, ''Information Today'' (March 2006) likens comparisons between Wikipedia and ''Britannica'' to "
apples and oranges A comparison of apples and oranges occurs when two items or groups of items are compared that cannot be practically compared, typically because of inherent, fundamental and/or qualitative differences between the items. The idiom, ''comparing ...
": Andrew Orlowski, a columnist for ''
The Register ''The Register'' is a British technology news website co-founded in 1994 by Mike Magee, John Lettice and Ross Alderson. The online newspaper's masthead sublogo is "''Biting the hand that feeds IT''." Their primary focus is information te ...
'', expressed similar criticisms in 2005, writing that the use of the term "encyclopedia" to describe Wikipedia may lead users into believing it is more reliable than it may be.
BBC #REDIRECT BBC #REDIRECT BBC Here i going to introduce about the best teacher of my life b BALAJI sir. He is the precious gift that I got befor 2yrs . How has helped and thought all the concept and made my success in the 10th board exam. ...
...
technology Technology is the application of knowledge to reach practical goals in a specifiable and Reproducibility, reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use of technology is widely prevalent in me ...
specialist Bill Thompson wrote that "Most Wikipedia entries are written and submitted in good faith, and we should not let the contentious areas such as politics, religion or biography shape our view of the project as a whole", that it forms a good starting point for serious research but that: Thompson adds the observation that since most popular online sources are inherently unreliable in this way, one byproduct of the
information age The Information Age (also known as the Computer Age, Digital Age, Silicon Age, or New Media Age) is a historical period that began in the mid-20th century. It is characterized by a rapid shift from traditional industries, as established during ...
is a wiser audience who are learning to check information rather than take it on faith due to its source, leading to "a better sense of how to evaluate information sources". In his 2007 ''Guide to Military History on the Internet'', Simon Fowler rated Wikipedia as "the best general resource" for military history research, and stated that "the results are largely accurate and generally free of bias". When rating Wikipedia as the No. 1 military site he mentioned that "Wikipedia is often criticised for its inaccuracy and bias, but in my experience the military history articles are spot on." In July 2008, ''
The Economist ''The Economist'' is a British weekly newspaper printed in demitab format and published digitally. It focuses on current affairs, international business, politics, technology, and culture. Based in London, the newspaper is owned by The Eco ...
'' magazine described Wikipedia as "a user-generated reference service" and noted that Wikipedia's "elaborate moderation rules put a limit to acrimony" generated by cyber-nationalism. Jimmy Wales, a co-founder of Wikipedia, stresses that encyclopedias of any type are not usually appropriate as primary sources, and should not be relied upon as being authoritative.Wikipedia: "A Work in Progress"
, ''
BusinessWeek ''Bloomberg Businessweek'', previously known as ''BusinessWeek'', is an American weekly business magazine published fifty times a year. Since 2009, the magazine is owned by New York City-based Bloomberg L.P. The magazine debuted in New York City ...
'' (December 14, 2005). Retrieved January 29, 2007.
Carnegie Mellon Carnegie may refer to: People *Carnegie (surname), including a list of people with the name *Clan Carnegie, a lowland Scottish clan Institutions Named for Andrew Carnegie * Carnegie Building (Troy, New York), on the campus of Rensselaer Polyte ...
Professor Randy Pausch offered the following anecdote in his book '' The Last Lecture''. He was surprised that his entry to ''
World Book Encyclopedia The ''World Book Encyclopedia'' is an American encyclopedia. The encyclopedia is designed to cover major areas of knowledge uniformly, but it shows particular strength in scientific, technical, historical and medical subjects. ''World Book'' wa ...
'' on virtual reality was accepted without question, so he concluded, "I now believe Wikipedia is a perfectly fine source for your information, because I know what the quality control is for real encyclopedias."


Removal of false information

Fernanda Viégas of the MIT Media Lab and Martin Wattenberg and Kushal Dave of IBM Research studied the flow of editing in the Wikipedia model, with emphasis on breaks in flow (from vandalism or substantial rewrites), showing the dynamic flow of material over time. From a sample of vandalism edits on the English Wikipedia during May 2003, they found that most such acts were repaired within minutes, summarizing: They also stated that "it is essentially impossible to find a crisp definition of vandalism". Lih (2004) compared articles before and after they were mentioned in the press, and found that externally referenced articles are of higher quality work. An informal assessment by the popular IT magazine ''PC Pro'' for its 2007 article "Wikipedia Uncovered" tested Wikipedia by introducing 10 errors that "varied between bleeding obvious and deftly subtle" into articles (the researchers later corrected the articles they had edited). Labeling the results "impressive" it noted that all but one was noted and fixed within the hour, and that "the Wikipedians' tools and know-how were just too much for our team." A second series of another 10 tests, using "far more subtle errors" and additional techniques to conceal their nature, met similar results: "despite our stealth attempts the vast majority... were discovered remarkably quickly... the ridiculously minor Jesse James error was corrected within a minute and a very slight change to Queen Anne's entry was put right within two minutes". Two of the latter series were not detected. The article concluded that "Wikipedia corrects the vast majority of errors within minutes, but if they're not spotted within the first day the chances... dwindle as you're then relying on someone to spot the errors while reading the article rather than reviewing the edits". A study in late 2007 systematically inserted inaccuracies into Wikipedia entries about the lives of philosophers. Depending on how exactly the data are interpreted, either one third or one half of the inaccuracies were corrected within 48 hours. A 2007 peer-reviewed studyReid Priedhorsky, Jilin Chen, Shyong (Tony) K. Lam, Katherine Panciera, Loren Terveen, John Riedl, "Creating, destroying, and restoring value in wikipedia", Proc. GROUP 2007, doi
ACM.org
/ref> that measured the actual number of page views with damaged content stated: "42% of damage is repaired almost immediately, i.e., before it can confuse, offend, or mislead anyone. Nonetheless, there are still hundreds of millions of damaged views." Loc Vu-Quoc, professor for Mechanical and Aerospace Engineering at the
University of Florida The University of Florida (Florida or UF) is a public land-grant research university in Gainesville, Florida. It is a senior member of the State University System of Florida, traces its origins to 1853, and has operated continuously on its ...
, stated in 2008 that "sometimes errors may go for years without being corrected as experts don't usually read Wikipedia articles in their own field to correct these errors".


Susceptibility to bias


Individual bias and the WikiScanner tool

In August 2007, WikiScanner, a tool developed by
Virgil Griffith Virgil Griffith (born 1983), also known as Romanpoet, is an American programmer. He worked extensively on the Ethereum cryptocurrency platform, designed the Tor2web proxy along with Aaron Swartz, and created the Wikipedia indexing tool WikiSca ...
of the California Institute of Technology, was released to match anonymous IP edits in the encyclopedia with an extensive database of addresses. News stories appeared about IP addresses from various organizations such as the
Central Intelligence Agency The Central Intelligence Agency (CIA ), known informally as the Agency and historically as the Company, is a civilian foreign intelligence service of the federal government of the United States, officially tasked with gathering, processing, ...
, the Democratic Congressional Campaign Committee, Diebold, Inc. and the
Australian government The Australian Government, also known as the Commonwealth Government, is the national government of Australia, a federal parliamentary constitutional monarchy. Like other Westminster-style systems of government, the Australian Government ...
being used to make edits to Wikipedia articles, sometimes of an opinionated or questionable nature. The
BBC #REDIRECT BBC #REDIRECT BBC Here i going to introduce about the best teacher of my life b BALAJI sir. He is the precious gift that I got befor 2yrs . How has helped and thought all the concept and made my success in the 10th board exam. ...
...
quoted a Wikimedia spokesperson as praising the tool: "We really value transparency and the scanner really takes this to another level. Wikipedia Scanner may prevent an organization or individuals from editing articles that they're really not supposed to." The WikiScanner story was also covered by ''
The Independent ''The Independent'' is a British online newspaper. It was established in 1986 as a national morning printed paper. Nicknamed the ''Indy'', it began as a broadsheet and changed to tabloid format in 2003. The last printed edition was publish ...
'', which stated that many "censorial interventions" by editors with vested interests on a variety of articles in Wikipedia had been discovered: Not everyone hailed WikiScanner as a success for Wikipedia.
Oliver Kamm Oliver Kamm (born 1963) is a British journalist and writer who is a leader writer and columnist for ''The Times''. Early life and career Kamm is the son of translator Anthea Bell and publisher Antony Kamm. Kamm is the grandson of Adrian Bell ...
, in a column for ''
The Times ''The Times'' is a British daily national newspaper based in London. It began in 1785 under the title ''The Daily Universal Register'', adopting its current name on 1 January 1788. ''The Times'' and its sister paper '' The Sunday Times'' (f ...
'', argued instead that:
The WikiScanner is thus an important development in bringing down a pernicious influence on our intellectual life. Critics of the web decry the medium as the cult of the amateur. Wikipedia is worse than that; it is the province of the covert lobby. The most constructive course is to stand on the sidelines and jeer at its pretensions.
WikiScanner only reveals conflict of interest when the editor does not have a Wikipedia account and their IP address is used instead. Conflict of interest editing done by editors with accounts is not detected, since those edits are anonymous to everyone—except for "a handful of privileged Wikipedia admins".


Coverage

Wikipedia has been accused of
systemic bias Systemic bias, also called institutional bias, and related to structural bias, is the inherent tendency of a process to support particular outcomes. The term generally refers to human systems such as institutions. Institutional bias and structur ...
, which is to say its general nature leads, without necessarily any conscious intention, to the propagation of various prejudices. Although many articles in newspapers have concentrated on minor, indeed trivial, factual errors in Wikipedia articles, there are also concerns about large-scale, presumably unintentional effects from the increasing influence and use of Wikipedia as a research tool at all levels. In an article in the ''
Times Higher Education ''Times Higher Education'' (''THE''), formerly ''The Times Higher Education Supplement'' (''The Thes''), is a British magazine reporting specifically on news and issues related to higher education. Ownership TPG Capital acquired TSL Education ...
'' magazine (London) philosopher Martin Cohen frames Wikipedia of having "become a monopoly" with "all the prejudices and ignorance of its creators", which he describes as a "youthful cab-drivers" perspective. Cohen's argument, however, finds a grave conclusion in these circumstances: "To control the reference sources that people use is to control the way people comprehend the world. Wikipedia may have a benign, even trivial face, but underneath may lie a more sinister and subtle threat to freedom of thought." That freedom is undermined by what he sees as what matters on Wikipedia, "not your sources but the 'support of the community'." Critics also point to the tendency to cover topics in a detail disproportionate to their importance. For example,
Stephen Colbert Stephen Tyrone Colbert ( ; born May 13, 1964) is an American comedian, writer, producer, political commentator, actor, and television host. He is best known for hosting the satirical Comedy Central program '' The Colbert Report'' from 2005 ...
once mockingly praised Wikipedia for having a "longer entry on '
lightsaber A lightsaber is a fictional energy sword featured throughout the '' Star Wars'' franchise. A typical lightsaber is depicted as a luminescent plasma blade about in length emitted from a metal hilt around in length. First introduced in the o ...
s' than it does on the '
printing press A printing press is a mechanical device for applying pressure to an inked surface resting upon a print medium (such as paper or cloth), thereby transferring the ink. It marked a dramatic improvement on earlier printing methods in which the ...
'."Stephen Colbert, ''The Colbert Report'', episode 3109, August 21, 2007. In an interview with ''The Guardian'', Dale Hoiberg, the editor-in-chief of ''
Encyclopædia Britannica The (Latin for "British Encyclopædia") is a general knowledge English-language encyclopaedia. It is published by Encyclopædia Britannica, Inc.; the company has existed since the 18th century, although it has changed ownership various t ...
'', noted:
People write of things they're interested in, and so many subjects don't get covered; and news events get covered in great detail. In the past, the entry on Hurricane Frances was more than five times the length of that on
Chinese art Chinese art is visual art that originated in or is practiced in China, Greater China or by Chinese artists. Art created by Chinese residing outside of China can also be considered a part of Chinese art when it is based in or draws on Chinese ...
, and the entry on '' Coronation Street'' was twice as long as the article on
Tony Blair Sir Anthony Charles Lynton Blair (born 6 May 1953) is a British former politician who served as Prime Minister of the United Kingdom from 1997 to 2007 and Leader of the Labour Party from 1994 to 2007. He previously served as Leader of th ...
.
This critical approach has been satirised as "Wikigroaning", a term coined by Jon Hendren of the website
Something Awful ''Something Awful'' (SA) is an American comedy website hosting content including blog entries, Internet forum, forums, feature articles, digitally edited pictures, and humorous media reviews. It was created by Richard Kyanka, Richard "Lowtax" K ...
. In the game, two articles (preferably with similar names) are compared: one about an acknowledged serious or classical subject and the other about a popular topic or current event. Defenders of a broad inclusion criteria have held that the encyclopedia's coverage of pop culture does not impose space constraints on the coverage of more serious subjects (see " Wiki is not paper"). Ivor Tossell wrote:
That Wikipedia is chock full of useless arcana (and did you know, by the way, that the article on "Debate" is shorter than the piece that weighs the relative merits of the 1978 and 2003 versions of Battlestar Galactica?) isn't a knock against it: Since it can grow infinitely, the silly articles aren't depriving the serious ones of space.
Wikipedia has been accused of deficiencies in comprehensiveness because of its voluntary nature, and of reflecting the systemic biases of its contributors. Wikipedia co-founder
Larry Sanger Lawrence Mark Sanger (; born July 16, 1968) is an American Internet project developer and philosopher who co-founded the online encyclopedia Wikipedia along with Jimmy Wales. Sanger coined the name and wrote much of Wikipedia's original governin ...
stated in 2004, "when it comes to relatively specialized topics (outside of the interests of most of the contributors), the project's credibility is very uneven." He expanded on this 16 years later in May 2020, by comparing how coverage impacts tone between the articles of U.S. presidents
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who served as the 45th president of the United States from 2017 to 2021. Trump graduated from the Wharton School of the University of P ...
(seen as negative) and
Barack Obama Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, Obama was the first African-American president of the ...
(seen as positive). In a GamesRadar editorial, columnist Charlie Barrat juxtaposed Wikipedia's coverage of
video game Video games, also known as computer games, are electronic games that involves interaction with a user interface or input device such as a joystick, controller, keyboard, or motion sensing device to generate visual feedback. This fee ...
-related topics with its smaller content about topics that have greater real-world significance, such as God, World War II and former U.S. presidents. Wikipedia has been praised for making it possible for articles to be updated or created in response to current events. Its editors have also argued that, as a website, Wikipedia is able to include articles on a greater number of subjects than print encyclopedias can. A 2011 study reported evidence of cultural bias in Wikipedia articles about famous people on both the English and Polish Wikipedias. These biases included those pertaining to the cultures of both the United States and Poland on each of the corresponding-language Wikipedias, as well as a pro-U.S./English-language bias on both of them.


= Notability of article topics

=


= Political bias

= Wikipedia co-founder Jimmy Wales stated in 2006: "The Wikipedia community is very diverse, from
liberal Liberal or liberalism may refer to: Politics * a supporter of liberalism ** Liberalism by country * an adherent of a Liberal Party * Liberalism (international relations) * Sexually liberal feminism * Social liberalism Arts, entertainment and m ...
to
conservative Conservatism is a cultural, social, and political philosophy that seeks to promote and to preserve traditional institutions, practices, and values. The central tenets of conservatism may vary in relation to the culture and civilization in ...
to libertarian and beyond. If averages mattered, and due to the nature of the wiki software (no voting) they almost certainly don't, I would say that the Wikipedia community is slightly more liberal than the U.S. population on average, because we are global and the international community of English speakers is slightly more liberal than the U.S. population. There are no data or surveys to back that." A number of politically conservative commentators have argued that Wikipedia's coverage is affected by liberal bias. Andrew Schlafly created Conservapedia because he found Wikipedia "increasingly anti-Christian and anti-American" for its frequent use of British spelling and coverage of topics like creationism and the effect of Christianity on
the Renaissance The Renaissance ( , ) , from , with the same meanings. is a period in European history marking the transition from the Middle Ages to modernity and covering the 15th and 16th centuries, characterized by an effort to revive and surpass idea ...
. In 2007, an article in ''
The Christian Post ''The Christian Post'' is an American non-denominational, conservative, evangelical Christian online newspaper. Based in Washington, D.C., it was founded in March 2004. News topics include the Church, ministries, missions, education, Christ ...
'' criticised Wikipedia's coverage of
intelligent design Intelligent design (ID) is a pseudoscientific argument for the existence of God, presented by its proponents as "an evidence-based scientific theory about life's origins". Numbers 2006, p. 373; " Dcaptured headlines for its bold attempt to ...
, saying that it was biased and hypocritical. Lawrence Solomon of the ''
National Review ''National Review'' is an American conservative editorial magazine, focusing on news and commentary pieces on political, social, and cultural affairs. The magazine was founded by the author William F. Buckley Jr. in 1955. Its editor-in-chief ...
'' stated that Wikipedia articles on subjects like
global warming In common usage, climate change describes global warming—the ongoing increase in global average temperature—and its effects on Earth's climate system. Climate change in a broader sense also includes previous long-term changes to E ...
, intelligent design, and '' Roe v. Wade'' are slanted in favor of liberal views. In a September 2010 issue of the conservative weekly ''
Human Events ''Human Events'' is an American conservative political news and analysis website. Founded in 1944 as a print newspaper, ''Human Events'' became a digital-only publication in 2013. ''Human Events'' takes its name from the first sentence of the U ...
'', Rowan Scarborough presented a critique of Wikipedia's coverage of American politicians prominent in the approaching
midterm elections Apart from general elections and by-elections, midterm election refers to a type of election where the people can elect their representatives and other subnational officeholders (e.g. governor, members of local council) in the middle of the term ...
as evidence of systemic liberal bias. Scarborough compared the biographical articles of liberal and conservative opponents in Senate races in the Alaska Republican primary and the Delaware and Nevada general election, emphasizing the quantity of negative coverage of
Tea Party movement The Tea Party movement was an American fiscally conservative political movement within the Republican Party that began in 2009. Members of the movement called for lower taxes and for a reduction of the national debt and federal budget defi ...
-endorsed candidates. He also cites some criticism by Lawrence Solomon and quotes in full the lead section of Wikipedia's article on the conservative wiki Conservapedia as evidence of an underlying bias. Jonathan Sidener of ''
The San Diego Union-Tribune ''The San Diego Union-Tribune'' is a metropolitan daily newspaper published in San Diego, California, that has run since 1868. Its name derives from a 1992 merger between the two major daily newspapers at the time, ''The San Diego Union'' and ...
'' wrote that "vandalism and self-serving misinformation recommon particularly in the political articles". A 2015 study found that negative facts are more likely to be removed from Wikipedia articles on U.S. senators than positive facts but did not find any significant difference relating to political affiliation. Amid the
George Floyd protests The George Floyd protests were a series of protests and civil unrest against police brutality and racism that began in Minneapolis on May 26, 2020, and largely took place during 2020. The civil unrest and protests began as part of internat ...
, there were several disputes over racial justice on Wikipedia. The
Wikipedia community The Wikipedia community, collectively known colloquially as Wikipedians, is an informal community that volunteers to create and maintain Wikipedia, an online encyclopedia. Since August 2012, the word "Wikipedian" has been an '' Oxford Diction ...
voted against a proposal to black out the website in support of
Black Lives Matter Black Lives Matter (abbreviated BLM) is a decentralized political and social movement that seeks to highlight racism, discrimination, and racial inequality experienced by black people. Its primary concerns are incidents of police br ...
because it may have threatened Wikipedia's reputation for neutrality. It also led to the creation of the WikiProject Black Lives Matter, in line with AfroCROWD's
Juneteenth Juneteenth is a federal holiday in the United States commemorating the emancipation of enslaved African Americans. Deriving its name from combining "June" and "nineteenth", it is celebrated on the anniversary of General Order No. 3, i ...
efforts to improve the coverage of
civil rights movement The civil rights movement was a nonviolent social and political movement and campaign from 1954 to 1968 in the United States to abolish legalized institutional racial segregation, discrimination, and disenfranchisement throughout the Unite ...
-related topics; the Black Lives Matter project was nominated for deletion on the grounds that it was "non-neutral advocacy." In Wikipedia, neutrality is more of a process that is achieved through consensus. Social scientist Jackie Koerner took issue with the word ''neutrality'' and said she preferred the word ''balance'' to neutrality because one of Wikipedia's goals should be knowledge equity.


Reliability as a source in other contexts

Although Wikipedia is stated not to be a primary source, it has been used as evidence in legal cases. In January 2007, ''The New York Times'' reported that U.S. courts vary greatly in their treatment of Wikipedia as a source of information, with over 100 judicial rulings having relied on the encyclopedia, including those involving taxes, narcotics, and civil issues such as personal injury and matrimonial issues.Cohen, Noam (January 29, 2007)
"Courts Turn to Wikipedia, but Selectively"
. ''The New York Times''.
In April 2012, ''The Wall Street Journal'' reported that in the five years since the 2007 ''The New York Times'' story, federal courts of appeals had cited Wikipedia about 95 times. The story also reported that the U.S. Court of Appeals for the Fourth Circuit vacated convictions in a cockfighting case because a juror used Wikipedia to research an element of the crime, expressing in its decision concerns about Wikipedia's reliability. In one notable case, the trademark of
Formula One Formula One (also known as Formula 1 or F1) is the highest class of international racing for open-wheel single-seater formula racing cars sanctioned by the Fédération Internationale de l'Automobile (FIA). The World Drivers' Championship, ...
racing decision, the UK Intellectual Property Office considered both the reliability of Wikipedia, and its usefulness as a reliable source of evidence: In the United States, the
United States Court of Federal Claims The United States Court of Federal Claims (in case citations, Fed. Cl. or C.F.C.) is a United States federal court that hears monetary claims against the U.S. government. It was established by statute in 1982 as the United States Claims Court, ...
has ruled that "Wikipedia may not be a reliable source of information." and "...Articles rom Wikipediado not—at least on their face—remotely meet this reliability requirement...A review of the Wikipedia website reveals a pervasive and, for our purposes, disturbing series of disclaimers...". Such disclaimers include the Wikipedia not being able to guarantee the validity of the information on its articles and having no formal peer review. Among other reasons for these statements about Wikipedia's reliability are the stability of the articles (which due to editing may cause new readers to find information that differs from the originally cited) and, according to Stephen Gillers, a professor at New York University Law School, "the most critical fact is public acceptance", therefore "a judge should not use Wikipedia when the public is not prepared to accept it as authority". Wikipedia has also become a key source for some current news events such as the 2007
Virginia Tech massacre The Virginia Tech shooting was a spree shooting that occurred on April 16, 2007, comprising two attacks on the campus of the Virginia Polytechnic Institute and State University in Blacksburg, Virginia, United States. Seung-Hui Cho, an ...
, when ''
The New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid d ...
'' cites Wikimedia to report 750,000 page views of the article in the two days after the event: ''
The Washington Post ''The Washington Post'' (also known as the ''Post'' and, informally, ''WaPo'') is an American daily newspaper published in Washington, D.C. It is the most widely circulated newspaper within the Washington metropolitan area and has a large nati ...
'' commented, in the context of 2008 presidential election candidate biographies, that despite occasional brief vandalism, "it's hard to find a more up-to-date, detailed, thorough article on Obama than Wikipedia's. As of Friday (14 September 2007), Obama's article—more than 22 pages long, with 15 sections covering his personal and professional life—had a reference list of 167 sources."


Broad opinions

Several commentators have drawn a middle ground, asserting that the project contains much valuable knowledge and has some reliability, even if the degree is not yet assessed with certainty. Others taking this view include
danah boyd danah boyd (stylized in lowercase, born November 24, 1977 as Danah Michele Mattas) She noted her mother added lowercase 'h' in birth name "danah" for typographical balance, reflecting the lowercase first letter 'd' and later changed her last na ...
, icwho in 2005 discussed Wikipedia as an academic source, concluding that " will never be an encyclopedia, but it will contain extensive knowledge that is quite valuable for different purposes", and Bill Thompson who stated "I use the Wikipedia a lot. It is a good starting point for serious research, but I would never accept something that I read there without checking." ''
Information Today Information Today, Inc., is an American publishing company. It publishes Internet and technology magazines, newsletters, books, directories and online products. Information Today was previously known as Learned Information, Inc. Learned Informa ...
s March 2006 article concludes on a similar theme:
Dan Gillmor Dan Gillmor is an American technology writer and columnist. He is director of News Co/Lab, an initiative to elevate news literacy and awareness, at Arizona State University's Walter Cronkite School of Journalism and Mass Communication. Dan Gillmo ...
, a
Silicon Valley Silicon Valley is a region in Northern California that serves as a global center for high technology and innovation. Located in the southern part of the San Francisco Bay Area, it corresponds roughly to the geographical areas San Mateo Coun ...
commentator and author commented in October 2004 that, "I don't think anyone is saying Wikipedia is an absolute replacement for a traditional encyclopedia. But in the topics I know something about, I've found Wikipedia to be as accurate as any other source I've found."
Larry Sanger Lawrence Mark Sanger (; born July 16, 1968) is an American Internet project developer and philosopher who co-founded the online encyclopedia Wikipedia along with Jimmy Wales. Sanger coined the name and wrote much of Wikipedia's original governin ...
stated on
Kuro5hin Kuro5hin (K5; read "corrosion") was a collaborative discussion website founded by Rusty Foster in 1999, having been inspired by Slashdot. Articles were created and submitted by users and submitted to a queue for evaluation. Site members could ...
in 2001 that "Given enough eyeballs, all errors are shallow", which is a paraphrase of Linus' Law of open-source development. Likewise, technology figure
Joi Ito is a Japanese entrepreneur and venture capitalist. He is a former director of the MIT Media Lab, former professor of the practice of media arts and sciences at MIT, and a former visiting professor of practice at the Harvard Law School. Ito has ...
wrote on Wikipedia's authority, " though it depends a bit on the field, the question is whether something is more likely to be true coming from a source whose resume sounds authoritative, or a source that has been viewed by hundreds of thousands of people (with the ability to comment) and has survived." In a 2008 letter to the editor of ''
Physics Today ''Physics Today'' is the membership magazine of the American Institute of Physics. First published in May 1948, it is issued on a monthly schedule, and is provided to the members of ten physics societies, including the American Physical Society. ...
'', Gregg Jaeger, an associate professor at
Boston University Boston University (BU) is a Private university, private research university in Boston, Massachusetts. The university is nonsectarian, but has a historical affiliation with the United Methodist Church. It was founded in 1839 by Methodists with ...
, has characterized Wikipedia as a medium that is susceptible to fostering "anarchy and distortions" in relation to scientific information. People known to use or recommend Wikipedia as a reference source include
film critic Film criticism is the analysis and evaluation of films and the film medium. In general, film criticism can be divided into two categories: journalistic criticism that appears regularly in newspapers, magazines and other popular mass-media outl ...
Roger Ebert, comedian
Rosie O'Donnell Roseann O'Donnell (born March 21, 1962) is an American comedian, television producer, actress, author, and television personality. She began her comedy career as a teenager and received her breakthrough on the television series '' Star Search'' ...
,
University of Maryland The University of Maryland, College Park (University of Maryland, UMD, or simply Maryland) is a public land-grant research university in College Park, Maryland. Founded in 1856, UMD is the flagship institution of the University System of M ...
physicist A physicist is a scientist who specializes in the field of physics, which encompasses the interactions of matter and energy at all length and time scales in the physical universe. Physicists generally are interested in the root or ultimate cau ...
Robert L. Park,
Rutgers University Rutgers University (; RU), officially Rutgers, The State University of New Jersey, is a public land-grant research university consisting of four campuses in New Jersey. Chartered in 1766, Rutgers was originally called Queen's College, and was ...
sociology professor Ted Goertzel and
scientific skepticism Scientific skepticism or rational skepticism (also spelled scepticism), sometimes referred to as skeptical inquiry, is a position in which one questions the veracity of claims lacking empirical evidence. In practice, the term most commonly refe ...
promoter and investigator
James Randi James Randi (born Randall James Hamilton Zwinge; August 7, 1928 – October 20, 2020) was a Canadian-American stage magician, author and scientific skepticism, scientific skeptic who extensively challenged paranormal and pseudoscientific cla ...
. Periodicals that publish articles featuring citations of Wikipedia as a source include the American science magazines ''
Skeptic Skepticism, also spelled scepticism, is a questioning attitude or doubt toward knowledge claims that are seen as mere belief or dogma. For example, if a person is skeptical about claims made by their government about an ongoing war then the ...
'' and ''
Skeptical Inquirer ''Skeptical Inquirer'' is a bimonthly American general-audience magazine published by the Committee for Skeptical Inquiry (CSI) with the subtitle: ''The Magazine for Science and Reason''. Mission statement and goals Daniel Loxton, writing in 2 ...
''. In the January 2013 episode of his talk show, '' Stossel'', about how ideas can flourish without regulation, journalist
John Stossel John Frank Stossel (born March 6, 1947) is an American libertarian television presenter, author, consumer journalist, and pundit. He is known for his career as a host on ABC News, Fox Business Network, and Reason TV. Stossel's style combines ...
interviewed Wikipedia co-founder Jimmy Wales, and discussed the success of Wikipedia's model versus that of Britannica, during which Stossel stated that his own Wikipedia article exhibited only one error. Jean Goodwin wrote on the reasons why Wikipedia may be trusted. According to him, while readers may not assess the actual expertise of the authors of a given article, they may assess the passion of Wikipedians, and in so far provide a reason for trust.


Notable incidents


False biographical information

Inaccurate information may persist in Wikipedia for a long time before it is challenged. The most prominent cases reported by mainstream media involved biographies of living persons. The Seigenthaler incident demonstrated that the subject of a biographical article must sometimes fix blatant lies about his or her own life. In May 2005, a user edited the
biographical A biography, or simply bio, is a detailed description of a person's life. It involves more than just the basic facts like education, work, relationships, and death; it portrays a person's experience of these life events. Unlike a profile or c ...
article on
John Seigenthaler Sr. John Lawrence Seigenthaler ( ; July 27, 1927 – July 11, 2014) was an American journalist, writer, and political figure. He was known as a prominent defender of First Amendment rights. Seigenthaler joined the Nashville newspaper ''The ...
so that it contained several false and
defamatory Defamation is the act of communicating to a third party false statements about a person, place or thing that results in damage to its reputation. It can be spoken (slander) or written (libel). It constitutes a tort or a crime. The legal defini ...
statements. The inaccurate claims went unnoticed between May and September 2005 when they were discovered by Victor S. Johnson, Jr., a friend of Seigenthaler. Wikipedia content is often mirrored at sites such as
Answers.com Answers.com, formerly known as WikiAnswers, is an Internet-based knowledge exchange. The Answers.com domain name was purchased by entrepreneurs Bill Gross and Henrik Jones at idealab in 1996. The domain name was acquired by NetShepard and sub ...
, which means that incorrect information can be replicated alongside correct information through a number of web sources. Such information can develop a misleading air of authority because of its presence at such sites: "Then eigenthaler'sson discovered that his father's hoax biography also appeared on two other sites, Reference.com and Answers.com, which took direct feeds from Wikipedia. It was out there for four months before Seigenthaler realized and got the Wikipedia entry replaced with a more reliable account. The lies remained for another three weeks on the mirror sites downstream." Seth Finkelstein reported in an article in ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'' on his efforts to remove his own biography page from Wikipedia, simply because it was subjected to defamation: "Wikipedia has a short biography of me, originally added in February 2004, mostly concerned with my internet civil liberties achievements. After discovering in May 2006 that it had been vandalised in March, possibly by a long-time opponent, and that the attack had been subsequently propagated to many other sites which (legally) repackage Wikipedia's content, the article's existence seemed to me overall to be harmful rather than helpful." He added: "For people who are not very prominent, Wikipedia biographies can be an '
attractive nuisance The attractive nuisance doctrine applies to the law of torts in some jurisdictions. It states that a landowner may be held liable for injuries to children trespassing on the land if the injury is caused by an object on the land that is likely ...
'. It says, to every troll, vandal, and score-settler: 'Here's an article about a person where you can, with no accountability whatsoever, write any libel, defamation, or smear. It won't be a marginal comment with the social status of an inconsequential rant, but rather will be made prominent about the person, and reputation-laundered with the institutional status of an encyclopedia. In the same article, Finkelstein recounts how he voted his own biography as "not
notable Notability is the property of being worthy of notice, having fame, or being considered to be of a high degree of interest, significance, or distinction. It also refers to the capacity to be such. Persons who are notable due to public responsibi ...
enough" in order to have it removed from Wikipedia. He goes on to recount a similar story involving Angela Beesley, previously a prominent member of the foundation which runs Wikipedia. Taner Akçam, a Turkish history professor at the
University of Minnesota The University of Minnesota, formally the University of Minnesota, Twin Cities, (UMN Twin Cities, the U of M, or Minnesota) is a public land-grant research university in the Twin Cities of Minneapolis and Saint Paul, Minnesota, United States. ...
, was detained at the Montreal airport, as his article was vandalized by Turkish nationalists in 2007. While this mistake was resolved, he was again arrested in US for the same suspicion two days later. On March 2, 2007, MSNBC reported that
Hillary Clinton Hillary Diane Rodham Clinton ( Rodham; born October 26, 1947) is an American politician, diplomat, and former lawyer who served as the 67th United States Secretary of State for President Barack Obama from 2009 to 2013, as a United States sen ...
had been incorrectly listed for 20 months in her Wikipedia biography as
valedictorian Valedictorian is an academic title for the highest-performing student of a graduating class of an academic institution. The valedictorian is commonly determined by a numerical formula, generally an academic institution's grade point average (GPA ...
of her class of 1969 at Wellesley College. (Hillary Rodham was not the valedictorian, though she did speak at commencement.) The article included a link to the Wikipedia edit, where the incorrect information was added on July 9, 2005. After the msnbc.com report, the inaccurate information was removed the same day. Attempts to perpetrate hoaxes may not be confined to editing Wikipedia articles. In October 2005 Alan Mcilwraith, a former call center worker from Scotland created a Wikipedia article in which he claimed to be a highly decorated war hero. The article was quickly identified by other users as unreliable (see ''Wikipedia Signpost'' article April 17, 2006); however, Mcilwraith had also succeeded in convincing a number of charities and media organizations that he was who he claimed to be: "The 28-year-old, who calls himself Captain Sir Alan McIlwraith, KBE, DSO, MC, has mixed with celebrities for at least one fundraising event. But last night, an Army spokesman said: 'I can confirm he is a fraud. He has never been an officer, soldier or Army cadet. In May 2010, French politician
Ségolène Royal Marie-Ségolène Royal (; born 22 September 1953) is a French politician who was the Socialist Party candidate for the Presidency of France in the 2007 election. Royal was president of the Poitou-Charentes Regional Council from 2004 to 201 ...
publicly praised the memory of Léon-Robert de l'Astran, an 18th-century naturalist,
humanist Humanism is a philosophical stance that emphasizes the individual and social potential and agency of human beings. It considers human beings the starting point for serious moral and philosophical inquiry. The meaning of the term "human ...
and son of a slave trader, who had opposed the slave trade. The newspaper '' Sud-Ouest'' revealed a month later that de l'Astran had never existed—except as the subject of an article in the
French Wikipedia The French Wikipedia (french: Wikipédia en français) is the French-language edition of Wikipedia, the free online encyclopedia. This edition was started on 23 March 2001, two months after the official creation of Wikipedia. It has articl ...
. Historian Jean-Louis Mahé discovered that de l'Astran was fictional after a student, interested by Royal's praise of him, asked Mahé about him. Mahé's research led him to realize that de l'Astran did not exist in any archives, and he traced the hoax back to the Rotary Club of
La Rochelle La Rochelle (, , ; Poitevin-Saintongeais: ''La Rochéle''; oc, La Rochèla ) is a city on the west coast of France and a seaport on the Bay of Biscay, a part of the Atlantic Ocean. It is the capital of the Charente-Maritime department. Wi ...
. The article, created by members of the Club in January 2007, had thus remained online for three years—unsourced—before the hoax was uncovered. Upon ''Sud-Ouests revelation—repeated in other major French newspapers—French Wikipedia administrator DonCamillo immediately deleted the article. There have also been instances of users deliberately inserting false information into Wikipedia in order to test the system and demonstrate its alleged unreliability. Journalist Gene Weingarten ran such a test in 2007 by anonymously inserting false information into his own biography. The fabrications were removed 27 hours later by a Wikipedia editor who was regularly watching changes to that article. Television personality
Stephen Colbert Stephen Tyrone Colbert ( ; born May 13, 1964) is an American comedian, writer, producer, political commentator, actor, and television host. He is best known for hosting the satirical Comedy Central program '' The Colbert Report'' from 2005 ...
lampooned this drawback of Wikipedia, calling it
wikiality References to Wikipedia in popular culture have been widespread. Many parody Wikipedia's openness, with individuals vandalizing or modifying articles in nonconstructive ways. Others feature individuals using Wikipedia as a reference work, or posi ...
. "Death by Wikipedia" is a phenomenon in which a person is erroneously proclaimed dead through vandalism. Articles about the comedian
Paul Reiser Paul Reiser (; born March 30, 1956) is an American actor, comedian, and television writer. He is known for his roles as Michael Taylor in the 1980s sitcom ''My Two Dads'', Paul Buchman in the NBC sitcom ''Mad About You'', Modell in the 1982 fi ...
, British television host
Vernon Kay Vernon Charles Kay (born 28 April 1974) is an English television and radio presenter, and former model. He presented Channel 4's ''T4'' (2000–2005) and has presented various television shows for ITV, including '' All Star Family Fortunes'' ...
, French professor
Bertrand Meyer Bertrand Meyer (; ; born 21 November 1950) is a French academic, author, and consultant in the field of computer languages. He created the Eiffel programming language and the idea of design by contract. Education and academic career Meyer rece ...
, and the West Virginia Senator
Robert Byrd Robert Carlyle Byrd (born Cornelius Calvin Sale Jr.; November 20, 1917 – June 28, 2010) was an American politician and musician who served as a United States senator from West Virginia for over 51 years, from 1959 until his death in 2010. A ...
, who died on June 28, 2010, have been vandalized in this way.


Other false information

In June 2007, an anonymous Wikipedia contributor became involved in the
Chris Benoit double murder and suicide Over a three-day period from June 22 to 24, 2007, Chris Benoit, a 40-year-old Canadian professional wrestler employed by World Wrestling Entertainment (WWE) and living in Fayetteville, Georgia, murdered his wife Nancy and their 7-year-old son, D ...
because of an unverified piece of information he added to the "
Chris Benoit Christopher Michael Benoit (; May 21, 1967 – June 24, 2007) was a Canadian professional wrestler. He worked for various pro-wrestling promotions during his 22-year career including most notably the World Wrestling Federation/World Wrestlin ...
"
English Wikipedia The English Wikipedia is, along with the Simple English Wikipedia, one of two English-language editions of Wikipedia, an online encyclopedia. It was founded on January 15, 2001, as Wikipedia's first edition, and, as of , has the most arti ...
article. This information regarding Benoit's wife's death was added fourteen hours before police discovered the bodies of Benoit and his family. Police detectives seized computer equipment from the man held responsible for the postings, but believed he was uninvolved and did not press charges. The
IP address An Internet Protocol address (IP address) is a numerical label such as that is connected to a computer network that uses the Internet Protocol for communication.. Updated by . An IP address serves two main functions: network interface ident ...
from which the edit was made was traced to earlier instances of Wikipedia vandalism. The contributor apologized on
Wikinews Wikinews is a free-content news wiki and a project of the Wikimedia Foundation that works through collaborative journalism. Wikipedia cofounder Jimmy Wales has distinguished Wikinews from Wikipedia by saying, "On Wikinews, each story is to be ...
, saying: "I will never vandalize anything on Wikipedia or post wrongful information. I will never post anything here again unless it is pure fact ... ." On August 29, 2008, shortly after the first round draw was completed for
UEFA Europa League The UEFA Europa League (abbreviated as UEL, or sometimes, UEFA EL), formerly the UEFA Cup, is an annual football club competition organised since 1971 by the Union of European Football Associations (UEFA) for eligible European football clubs. ...
football cup, an edit was made to the article for the football club
AC Omonia Athletic Club Omonia Nicosia ( el, Αθλητικός Σύλλογος Oμόνοιας Λευκωσίας, ΑΣΟΛ; ''Athlitikos Sillogos Omonias Lefkosias'', ''ASOL''), commonly known as Omonia Nicosia, or simply Omonia ("Harmony"; also tran ...
, apparently by users of the website
B3ta B3ta (stylised as b3ta) is a popular British website, described as a "puerile digital arts community" by ''The Guardian''. It was founded in 2001 by Rob Manuel, Denise Wilton and Cal Henderson. B3ta's main feature is a newsletter featuring th ...
. On September 18, 2008, David Anderson, a British journalist writing for the ''
Daily Mirror The ''Daily Mirror'' is a British national daily tabloid. Founded in 1903, it is owned by parent company Reach plc. From 1985 to 1987, and from 1997 to 2002, the title on its masthead was simply ''The Mirror''. It had an average daily print c ...
'', quoted this in his match preview ahead of Omonia's game with Manchester City, which appeared in the web and print versions of the ''Mirror'' and the nickname was quoted in subsequent editions on September 19. In May 2009,
University College Dublin University College Dublin (commonly referred to as UCD) ( ga, Coláiste na hOllscoile, Baile Átha Cliath) is a public research university in Dublin, Ireland, and a member institution of the National University of Ireland. With 33,284 student ...
sociology student Shane Fitzgerald added an incorrect quote to the article on the recently deceased composer
Maurice Jarre Maurice-Alexis Jarre (; 13 September 1924 – 28 March 2009) allmusic Biography/ref> was a French composer and conductor. Although he composed several concert works, Jarre is best known for his film scores, particularly for his collaborations wit ...
. Fitzgerald wanted to demonstrate the potential dangers of news reporters' reliance on the internet for information. Although Fitzgerald's edits were removed three times from the Wikipedia article for lack of sourcing, they were nevertheless copied into obituary columns in newspapers worldwide. Fitzgerald believes that if he had not come forward his quote would have remained in history as fact. The death of
Norman Wisdom Sir Norman Joseph Wisdom, (4 February 1915 – 4 October 2010) was an English actor, comedian, musician and singer best known for a series of comedy films produced between 1953 and 1966 featuring a hapless onscreen character often called Norman ...
in October 2010 led several major newspapers to repeat the false claim, drawn from Wikipedia, that he was the author of the lyrics of the Second World War song " (There'll Be Bluebirds Over) The White Cliffs of Dover". After the
2010 FIFA World Cup , image = 2010 FIFA World Cup.svg , size = 200px , caption = ''Ke Nako. (Tswana and Sotho for "It's time") Celebrate Africa's Humanity'It's time. Celebrate Africa's Humanity'' (English)''Dis tyd. Vier Afrika se mensd ...
, FIFA president Sepp Blatter was presented with the Order of the Companions of Oliver Reginald Tambo. The citation, however, read: "The Order of the Companions of OR Tambo in Gold—awarded to Joseph Sepp Bellend Blatter (1936–) for his exceptional contribution to the field of football and support for the hosting of the Fifa World Cup on the African continent," after the name on his Wikipedia entry was vandalized. In October 2012, the
Asian Football Confederation The Asian Football Confederation is the governing body of association football, beach soccer, and futsal in some countries/territories in Asia and Oceania. It has 47 member countries most of which are located in Asia. Australia, formerly i ...
official website published an article about the
United Arab Emirates national football team The United Arab Emirates national football team ( ar, منتخب الإمارات العربية المتحدة لكرة القدم) represents United Arab Emirates in international association football and serves under the auspices of the coun ...
's bid to qualify for the 2015 AFC Asian Cup, in which the team's nickname was stated to be the "Sand Monkeys". This was the indirect result of vandalism of the Wikipedia article on the team, and the AFC was forced to apologise for what was perceived as a racist slur. In December 2012, an article titled "Bicholim conflict" was deleted after standing since 2007. It talked about a war that took place in India between the years 1640 and 1641, but was later confirmed to be completely fictitious. The hoax article had won Wikipedia's "Good Article" award, a status conferred on fewer than 1 percent of articles on the site, a few months after its creation in 2007, and held that status for five years. In March 2013, it was discovered that both Wikipedia and
IMDb IMDb (an abbreviation of Internet Movie Database) is an online database of information related to films, television series, home videos, video games, and streaming content online – including cast, production crew and personal biographies, ...
had for three-and-a-half years contained articles on a fictitious Russian filmmaker named Yuri Gadyukin. False information had been planted in both sites as part of a viral promotion campaign for an upcoming film. In May 2014, ''
The New Yorker ''The New Yorker'' is an American weekly magazine featuring journalism, commentary, criticism, essays, fiction, satire, cartoons, and poetry. Founded as a weekly in 1925, the magazine is published 47 times annually, with five of these issues ...
'' reported that a 17-year-old student had added an invented nickname to the Wikipedia article on the
coati Coatis, also known as coatimundis (), are members of the family Procyonidae in the genera ''Nasua'' and ''Nasuella''. They are diurnal mammals native to South America, Central America, Mexico, and the southwestern United States. The name ...
in 2008, saying coatis were also known as "Brazilian
aardvark The aardvark ( ; ''Orycteropus afer'') is a medium-sized, burrowing, nocturnal mammal native to Africa. It is the only living species of the order Tubulidentata, although other prehistoric species and genera of Tubulidentata are known. Unlik ...
s". The taxonomically false information, inserted as a private joke, lasted for six years in Wikipedia and over this time came to be propagated by hundreds of websites, several newspapers (one of which was later cited as a source in Wikipedia) and even books published by university presses. It was only removed from Wikipedia after publication of the ''New Yorker'' article, in which the student explained how the joke had come about. In March 2015, it became known that an article on Wikipedia entitled " Jar'Edo Wens", purportedly about an Australian aboriginal deity of that name, was a hoax. The article had survived for more than nine years before being deleted, making it one of the longest-lived documented hoax articles in Wikipedia's history. The article spawned mentions of the fake god on numerous other websites as well as in a book titled ''Atheism and the Case Against Christ''. In August 2019, a discredited theory was removed from the article
Warsaw concentration camp The Warsaw concentration camp (; see other names) was a German concentration camp in occupied Poland during World War II, formed on the base of the now-nonexistent Gęsiówka prison, in what is today the Warsaw neighbourhood of Muranów. I ...
, over 10 years after it was debunked in mainstream scholarly literature. The article was first drafted in August 2004 by an established editor who presented as fact a fringe theory that the camp contained gas chambers in which 200,000 non-Jews perished. With the
misinformation Misinformation is incorrect or misleading information. It differs from disinformation, which is ''deliberately'' deceptive. Rumors are information not attributed to any particular source, and so are unreliable and often unverified, but can turn ...
presented as fact for 15 years, media sources dubbed it as "Wikipedia's longest-standing hoax." In June 2022, it was discovered that an editor known as Zhemao ( zh, 折毛) had created over 200 articles on the Chinese Wikipedia about fabricated events in medieval Russian history. Dubbed the Zhemao hoaxes, the hoax articles combined research and fantasy, creating an alternate history centered around a " Kashin silver mine" and political ties between "princes of Tver" and "dukes of Moscow". In August 2022, Wikipedia criticism site Wikipediocracy published an interview with a hoaxer who ten years prior had added a hoax to Wikipedia, claiming that an "Alan MacMasters" had invented the
electric toaster A toaster is a small electric appliance that uses radiant heat to brown sliced bread into toast. Types Pop-up toaster In pop-up or automatic toasters, a single vertical piece of bread is dropped into a slot on the top of the toaster ...
. The false information was widely reproduced online as well as in newspapers and books subsequently cited in Wikipedia.


Conflict-of-interest editing on Wikipedia


Political interests and advocacy

While Wikipedia policy requires articles to have a neutral point of view, there have been attempts to place a spin on articles. In January 2006 several staffers of members of the U.S. House of Representatives attempted to cleanse their respective bosses' biographies on Wikipedia, and to insert negative remarks on political opponents. References to a campaign promise by Martin Meehan to surrender his seat in 2000 were deleted, and negative comments were inserted into the articles on U.S. Senator
Bill Frist William Harrison Frist (born February 22, 1952) is an American physician, businessman, and politician who served as a United States Senator from Tennessee from 1995 to 2007. A member of the Republican Party, he also served as Senate Majority Lea ...
and
Eric Cantor Eric Ivan Cantor (born June 6, 1963) is an American lawyer and former politician who represented Virginia's 7th congressional district in the United States House of Representatives from 2001 to 2014. A Republican, Cantor served as House Minori ...
, a congressman from
Virginia Virginia, officially the Commonwealth of Virginia, is a state in the Mid-Atlantic and Southeastern regions of the United States, between the Atlantic Coast and the Appalachian Mountains. The geography and climate of the Commonwealth ar ...
. Numerous other changes were made from an
IP address An Internet Protocol address (IP address) is a numerical label such as that is connected to a computer network that uses the Internet Protocol for communication.. Updated by . An IP address serves two main functions: network interface ident ...
which is assigned to the House of Representatives. In an interview, Jimmy Wales remarked that the changes were "not cool." On August 31, 2008, ''The New York Times'' ran an article detailing the edits made to the biography of Sarah Palin in the wake of her nomination as running mate of John McCain. During the 24 hours before the McCain campaign announcement
30 edits
many of them flattering details, were made to the article by Wikipedia single-purpose user identity Young Trigg. This person later acknowledged working on the McCain campaign, and having several Wikipedia user accounts. Larry Delay and Pablo Bachelet write that from their perspective, some articles dealing with Latin American history and groups (such as the Sandinistas and
Cuba Cuba ( , ), officially the Republic of Cuba ( es, República de Cuba, links=no ), is an island country comprising the island of Cuba, as well as Isla de la Juventud and several minor archipelagos. Cuba is located where the northern Caribbea ...
) lack political neutrality and are written from a sympathetic Marxist perspective which treats socialist dictatorships favorably at the expense of alternate positions. In November 2007, libelous accusations were made against two politicians from southwestern France, Jean-Pierre Grand and Hélène Mandroux-Colas, on their Wikipedia biographies. Jean-Pierre Grand asked the president of the French National Assembly and the prime minister of France to reinforce the legislation on the penal responsibility of Internet sites and of authors who peddle false information in order to cause harm. Senator Jean Louis Masson then requested the Minister of Justice to tell him whether it would be possible to increase the criminal responsibilities of hosting providers, site operators, and authors of libelous content; the minister declined to do so, recalling the existing rules in the LCEN law. In 2009, Wikipedia banned the Church of Scientology from editing any articles on its site. The Wikipedia articles concerning Scientology were edited by members of the group to improve its portrayal. On August 25, 2010, the ''
Toronto Star The ''Toronto Star'' is a Canadian English-language broadsheet daily newspaper. The newspaper is the country's largest daily newspaper by circulation. It is owned by Toronto Star Newspapers Limited, a subsidiary of Torstar Corporation and pa ...
'' reported that the Canadian "government is now conducting two investigations into federal employees who have taken to Wikipedia to express their opinion on federal policies and bitter political debates." In 2010,
Al Jazeera Al Jazeera ( ar, الجزيرة, translit-std=DIN, translit=al-jazīrah, , "The Island") is a state-owned Arabic-language international radio and TV broadcaster of Qatar. It is based in Doha and operated by the media conglomerate Al Jazeera ...
's Teymoor Nabili suggested that the article ''
Cyrus Cylinder The Cyrus Cylinder is an ancient clay cylinder, now broken into several pieces, on which is written a declaration in Akkadian cuneiform script in the name of Persia's Achaemenid king Cyrus the Great. Kuhrt (2007), p. 70, 72 It dates from the 6th c ...
'' had been edited for political purposes by "an apparent tussle of opinions in the shadowy world of hard drives and 'independent' editors that comprise the Wikipedia industry." He suggested that after the
Iranian presidential election, 2009 Presidential elections were held in Iran on 12 June 2009, with incumbent Mahmoud Ahmadinejad running against three challengers. The next morning the Islamic Republic News Agency, Iran's news agency, announced that with two-thirds of the votes co ...
and the ensuing "anti-Iranian activities" a "strenuous attempt to portray the cylinder as nothing more than the propaganda tool of an aggressive invader" was visible. The edits following his analysis of the edits during 2009 and 2010, represented "a complete dismissal of the suggestion that the cylinder, or Cyrus' actions, represent concern for human rights or any kind of enlightened intent," in stark contrast to Cyrus' own reputation (among the people of Babylon) as written in the Old Testament.


= Arab–Israeli conflict

= In April 2008, the Boston-based Committee for Accuracy in Middle East Reporting in America (
CAMERA A camera is an optical instrument that can capture an image. Most cameras can capture 2D images, with some more advanced models being able to capture 3D images. At a basic level, most cameras consist of sealed boxes (the camera body), with a ...
) organized an e-mail campaign to encourage readers to correct perceived Israel-related biases and inconsistencies in Wikipedia. Excerpts of some of the e-mails were published in the July 2008 issue of '' Harper's Magazine'' under the title of "Candid camera". CAMERA argued the excerpts were unrepresentative and that it had explicitly campaigned merely "toward encouraging people to learn about and edit the online encyclopedia for accuracy". According to some defenders of CAMERA, serious misrepresentations of CAMERA's role emanated from the competing Electronic Intifada group; moreover, it is said, some other Palestinian advocacy groups have been guilty of systematic misrepresentations and manipulative behaviors but have not suffered bans of editors amongst their staff or volunteers. Five editors involved in the campaign were sanctioned by Wikipedia administrators. Israeli diplomat David Saranga said that Wikipedia is generally fair in regard to Israel. When confronted with the fact that the entry on Israel mentioned the word "occupation" nine times, whereas the entry on the Palestinian people mentioned "terror" only once, he replied: "It means only one thing: Israelis should be more active on Wikipedia. Instead of blaming it, they should go on the site much more, and try and change it." Political commentator Haviv Rettig Gur, reviewing widespread perceptions in Israel of systemic bias in the English-language Wikipedia articles, has argued that there are deeper structural problems creating this bias: anonymous editing favors biased results, especially if those Gur calls "pro-Palestinian activists" organize concerted campaigns as has been putatively done in articles dealing with Arab-Israeli issues, and current Wikipedia policies, while well-meant, have proven ineffective in handling this. On August 3, 2010, it was reported that the Yesha Council together with Israel Sheli (My Israel), a network of online pro-Israel activists committed to spreading Zionism online, were organizing people at a workshop in
Jerusalem Jerusalem (; he, יְרוּשָׁלַיִם ; ar, القُدس ) (combining the Biblical and common usage Arabic names); grc, Ἱερουσαλήμ/Ἰεροσόλυμα, Hierousalḗm/Hierosóluma; hy, Երուսաղեմ, Erusałēm. i ...
to teach them how to edit Wikipedia articles in a pro-Israeli way. Around 50 people took part in the course. The project organiser,
Ayelet Shaked Ayelet Shaked (; he, אַיֶּילֶת שָׁקֵד; born 7 May 1976) is an Israeli politician, activist, and software engineer currently serving as Minister of Interior. She served as a member of the Knesset for The Jewish Home from 2013 to ...
, who has since been elected to Israel's parliament, was interviewed on Arutz Sheva Radio. She emphasized that the information has to be reliable and meet Wikipedia rules. She cited some examples such as the use of the term "occupation" in Wikipedia entries, as well as in the editing of entries that link Israel with Judea and Samaria and
Jewish history Jewish history is the history of the Jews, and their nation, religion, and culture, as it developed and interacted with other peoples, religions, and cultures. Although Judaism as a religion first appears in Greek records during the Hellenisti ...
". "We don't want to change Wikipedia or turn it into a propaganda arm," commented
Naftali Bennett Naftali Bennett ( he, נַפְתָּלִי בֶּנֶט, Transliterated: , ; born 25 March 1972) is an Israeli politician who served as the 13th prime minister of Israel from 13 June 2021 to 30 June 2022, and as the 3rd Alternate Prime Minist ...
, director of the Yesha Council. "We just want to show the other side. People think that Israelis are mean, evil people who only want to hurt Arabs all day." "The idea is not to make Wikipedia rightist but for it to include our point of view," he said in another interview. A course participant explained that the course is not a "Zionist conspiracy to take over Wikipedia"; rather, it is an attempt to balance information about disputed issues presented in the online encyclopedia.
e goal of this workshop was to train a number of pro-Israelis how to edit Wikipedia so that more people could present the Israeli side of things, and thus the content would be more balanced... Wikipedia is meant to be a fair and balanced source, and it is that way by having people from all across the spectrum contributing to the content.
Following the course announcement, Abdul Nasser An-Najar, the head of Palestinian Journalists Syndicate said there were plans to set up a counter group to ensure the Palestinian view is presented online as the "next regional war will be media war." In 2011, Wikipedia founder Jimmy Wales stated in retrospect about the course organized by Israel Sheli, "we saw absolutely no impact from that effort whatsoever. I don't think it ever—it was in the press but we never saw any impact."


= Corporate public relations industry

= In January 2012, members of the
public relations Public relations (PR) is the practice of managing and disseminating information from an individual or an organization (such as a business, government agency, or a nonprofit organization) to the public in order to influence their perception. ...
industry created the Corporate Representatives for Ethical Wikipedia Engagement (CREWE)
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Mosk ...
group with the stated goal of maintaining accurate articles about corporations.


Editing for financial rewards

In an October 2012 '' Salon'' story, Wikipedia co-founder Jimmy Wales stated that he was against the practice of paid editing of Wikipedia, as are a number long-time members of Wikipedia's community. Nonetheless, a number of organizations do pay employees to edit Wikipedia articles, with one writer, Soraya Field Fiorio, stating that she writes commissioned Wikipedia articles for writers and musicians for $30 an hour. According to Fiorio, her clients control the article's content in the same way that they control press releases, which function as part of publicity strategies. In January 2007, Rick Jelliffe claimed in a story carried by
CBS CBS Broadcasting Inc., commonly shortened to CBS, the abbreviation of its former legal name Columbia Broadcasting System, is an American commercial broadcast television and radio network serving as the flagship property of the CBS Entertainm ...
Brian Bergstein (January 24, 2007
Microsoft Violates Wikipedia's Sacred Rule
The Associated Press. Archived fro
the original
on June 4, 2011.
and IDG News ServiceNancy Gohring (January 23, 2007
"Microsoft said to offer payment for Wikipedia edits"
IDG News Service. Retrieved September 3, 2008.
Nancy Gohrin
"Microsoft's step into Wikipedia prompts debate"
IDG News Service.
that
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washin ...
had offered him compensation in exchange for his future editorial services on
OOXML Office Open XML (also informally known as OOXML) is a zipped, XML-based file format developed by Microsoft for representing spreadsheets, charts, presentations and word processing documents. Ecma International standardized the initial version a ...
. A Microsoft spokesperson, quoted by CBS, commented that "Microsoft and the writer, Rick Jelliffe, had not determined a price and no money had changed hands, but they had agreed that the company would not be allowed to review his writing before submission". CBS also quoted Jimmy Wales as having expressed his disapproval of Microsoft's involvement: "We were very disappointed to hear that Microsoft was taking that approach." In a story covered by the
BBC #REDIRECT BBC #REDIRECT BBC Here i going to introduce about the best teacher of my life b BALAJI sir. He is the precious gift that I got befor 2yrs . How has helped and thought all the concept and made my success in the 10th board exam. ...
...
, Jeffrey Merkey claimed that in exchange for a donation his Wikipedia entry was edited in his favor. Jay Walsh, a spokesman for Wikipedia, flatly denied the allegations in an interview given to the '' Daily Telegraph''. In a story covered by ''
InformationWeek ''InformationWeek'' is a digital magazine which conducts corresponding face-to-face events, virtual events, and research. It is headquartered in San Francisco, California and was first published in 1985 by CMP Media, later called Informa. The p ...
'',
Eric Goldman Eric Goldman (born April 15, 1968) is a law professor at Santa Clara University School of Law. He also co-directs the law school's High Tech Law Institute. and co-supervises the law school's Privacy Law Certificate. Career overview Goldman is a ...
, assistant
law Law is a set of rules that are created and are enforceable by social or governmental institutions to regulate behavior,Robertson, ''Crimes against humanity'', 90. with its precise definition a matter of longstanding debate. It has been vario ...
professor at Santa Clara University in
California California is a state in the Western United States, located along the Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the most populous U.S. state and the 3rd largest by area. It is also the m ...
argued that "eventually, marketers will build scripts to edit Wikipedia pages to insert links and conduct automated attacks on Wikipedia", thus putting the encyclopedia beyond the ability of its editors to provide
countermeasure A countermeasure is a measure or action taken to counter or offset another one. As a general concept, it implies precision and is any technological or tactical solution or system designed to prevent an undesirable outcome in the process. The fi ...
s against the attackers, particularly because of a vicious circle where the strain of responding to these attacks drives core contributors away, increasing the strain on those who remain.


= Conflicts involving Wikipedia policy makers

= In February 2008, British technology news and opinion website ''
The Register ''The Register'' is a British technology news website co-founded in 1994 by Mike Magee, John Lettice and Ross Alderson. The online newspaper's masthead sublogo is "''Biting the hand that feeds IT''." Their primary focus is information te ...
'' stated that a prominent administrator of Wikipedia had edited a topic area where he had a conflict of interest to keep criticism to a bare minimum, as well as altering the Wikipedia policies regarding ''personal biography'' and ''conflict of interest'' to favour his editing. Some of the most scathing criticism of Wikipedia's claimed neutrality came in ''The Register'', which in turn was allegedly criticized by founding members of the project. According to ''The Register'': "In short, Wikipedia is a cult. Or at least, the inner circle is a cult. We aren't the first to make this observation. On the inside, they reinforce each other's beliefs. And if anyone on the outside questions those beliefs, they circle the wagons. They deny the facts. They attack the attacker. After our Jossi Fresco story, Fresco didn't refute our reporting. He simply accused us of 'yellow journalism'. After our Overstock.com article, Wales called us 'trash'." Charles Arthur in ''The Guardian'' said that "Wikipedia, and so many other online activities, show all the outward characteristics of a cult." In February 2015, a longstanding Wikipedia administrator was site-banned after Wikipedia's
Arbitration Committee On Wikimedia Foundation projects, an Arbitration Committee (ArbCom) is a binding dispute resolution panel of editors. Each of Wikimedia's projects are editorially autonomous and independent, and some of them have established their own ArbComs w ...
found that he or she had, over a period of several years, manipulated the content of Wikipedia articles to add positive content and remove negative content about the controversial
Indian Institute of Planning and Management The Indian Institute of Planning and Management (IIPM) was an unaccredited institute headquartered in New Delhi, which previously had 18 branches across India. The institute has been widely criticized for false advertisements and fraudulent p ...
and its dean,
Arindam Chaudhuri Arindam Chaudhuri is an Indian national best known for his involvement with the now-defunct Indian Institute of Planning and Management, an unaccredited institute that was previously headquartered in New Delhi and had 18 branches across India ...
. An Indian journalist commented in ''Newsweek'' on the importance of the Wikipedia article to the institute's PR campaign and voiced the opinion that "by letting this go on for so long, Wikipedia has messed up perhaps 15,000 students' lives".


Scientific disputes

The 2005 ''Nature'' study also gave two brief examples of challenges that Wikipedian science writers purportedly faced on Wikipedia. The first concerned the addition of a section on violence to the
schizophrenia Schizophrenia is a mental disorder characterized by continuous or relapsing episodes of psychosis. Major symptoms include hallucinations (typically hearing voices), delusions, and disorganized thinking. Other symptoms include social wit ...
article, which exhibited the view of one of the article's regular editors,
neuropsychologist Neuropsychology is a branch of psychology concerned with how a person's cognition and behavior are related to the brain and the rest of the nervous system. Professionals in this branch of psychology often focus on how injuries or illnesses of t ...
Vaughan Bell, that it was little more than a "rant" about the need to lock people up, and that editing it stimulated him to look up the literature on the topic. The second dispute reported by ''Nature'' involved the climatologist William Connolley related to protracted disputes between editors of climate change topics, in which Connolley was placed on parole and several opponents banned from editing climate related articles for six months; a separate paper commented that this was more about etiquette than bias and that Connolley did "not suffer fools gladly".


See also


Further reading

* ?


Notes


References


External links


Librarians' Claims and Opinions Regarding Wikipedia
at LISWiki.
''How pranks, hoaxes and manipulation undermine the reliability of Wikipedia''
a harsh essay by Andreas Kolbe.
Wikipedia has become a science reference source even though scientists don't cite it
'' Science News.'' February 5, 2018.


Wikipedia project pages

* * * * * (list of cited uses) * (list of cited uses) * (list of studies) * * * * Wikipedia:External peer review ** {{Wikipedia