Qantas Frequent Flyer

Qantas Airways Limited ( ) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. It is the world's third-oldest airline still in operation, having been founded in November 1920; it began international passenger flights in May 1935. ''Qantas'' is an acronym of the airline's original name, Queensland and Northern Territory Aerial Services, as it originally served Queensland and the Northern Territory, and is popularly nicknamed "The Flying Kangaroo". Qantas is a founding member of the Oneworld airline alliance.

The airline is based in the Sydney suburb of Mascot, adjacent to its main hub at Sydney Airport. , Qantas had a 65 per cent share of the Australian domestic market and carried 14.9 per cent of all passengers travelling into and out of Australia. Various subsidiary airlines operate to regional centres and on some trunk routes within Australia under the QantasLink banner. Qantas also owns Jetstar, a low-cost airline that operates both international services from Australia and domestic services within Australia and New Zealand; and holds stakes in a number of other Jetstar-branded airlines.

History

Qantas was founded in Winton, Queensland on 16 November 1920 by Hudson Fysh, Paul McGinness and Fergus McMaster as Queensland and Northern Territory Aerial Services Limited. The airline's first aircraft was an Avro 504K. It moved its headquarters to Longreach, Queensland in 1921 and Brisbane, Queensland in 1930.

QEA era

In 1934, QANTAS and Britain's Imperial Airways (a forerunner of British Airways) formed a new company, Qantas Empire Airways Limited (QEA). The new airline commenced operations in December 1934, flying between Brisbane and Darwin. QEA flew internationally from May 1935, when the service from Darwin was extended to Singapore (Imperial Airways operated the rest of the service through to London). When World War II began, enemy action and accidents destroyed half of the fleet of ten, and most of the fleet was taken over by the Australian government for war service.

Flying boat services were resumed in 1943, with flights between the Swan River at Crawley in Perth, Western Australia and Koggala Lake in Ceylon (now Sri Lanka). This linked up with the British Overseas Airways Corporation (BOAC, the successor airline to Imperial Airways) service to London. Qantas' kangaroo logo was first used on the "Kangaroo Route", begun in 1944, from Sydney to Karachi, where BOAC crews took over for the rest of the journey to the UK.

In 1947, QEA was nationalised by the Australian government led by Labor Prime Minister Ben Chifley. QANTAS Limited was then wound up. After nationalisation, Qantas' remaining domestic network, in Queensland, was transferred to the also nationally owned Trans-Australia Airlines, leaving Qantas with a purely international network. Shortly after nationalisation, QEA began its first services outside the British Empire, to Tokyo. Services to Hong Kong began around the same time. In 1957 a head office, Qantas House, opened in Sydney.

Jet age

In June 1959, Qantas entered the jet age when the first Boeing 707–138 was delivered. On , Qantas merged with nationally owned domestic airline Australian Airlines (renamed from Trans-Australia Airlines in 1986). The airline started to be rebranded as Qantas in the following year. Qantas was gradually privatised between 1993 and 1997. Under legislation passed to allow the privatisation, Qantas must be at least 51% owned by Australian shareholders.

Oneworld and Jetstar

In 1998, Qantas co-founded the Oneworld alliance with American Airlines, British Airways, Canadian Airlines, and Cathay Pacific, with other airlines joining subsequently.

With the entry of new discount airline Virgin Blue (now Virgin Australia) into the domestic market in 2000, Qantas' market share fell. Qantas created the budget Jetstar in 2001 to compete. The main domestic competitor to Qantas, Ansett Australia, collapsed on 14 September 2001. Market share for Qantas immediately neared 90%, but competition with Virgin increased as it expanded; the market share of the Qantas Group eventually settled at a relatively stable position of about 65%, with 30% for Virgin and other regional airlines accounting for the rest of the market.

2001–2019 developments

Qantas briefly revived the Australian Airlines name for a short-lived international budget airline between 2002 and 2006, but this subsidiary was shut down in favour of expanding Jetstar internationally, including to New Zealand. In 2004, the Qantas group expanded into the Asian budget airline market with Jetstar Asia Airways, in which Qantas owns a minority stake. A similar model was used for the investment into Jetstar Pacific, headquartered in Vietnam, in 2007, and Jetstar Japan, launched in 2012.

In December 2006, Qantas was the subject of a failed bid from a consortium calling itself Airline Partners Australia. Merger talks with British Airways in 2008 also did not proceed to an agreement. In 2011, industrial relations dispute between Qantas and the Transport Workers Union of Australia resulted in the grounding of all Qantas aircraft and lock-out of the airline's staff for two days.

On 25 March 2018, a Qantas Boeing 787 scheduled non-stop commercial flight between Australia and Europe connecting the two continents by air for the first time, with the inaugural arrival in London of Flight 9 (QF9). QF9 was a 17-hour, 14,498 km (9,009-mile) journey from Perth Airport in Western Australia to London Heathrow.

On 20 October 2019, Qantas Airways completed the longest commercial flight to date between New York City and Sydney using Boeing 787–9 Dreamliner in 19 hours and 20 minutes.

2020s

On 19 March 2020, Qantas confirmed it would suspend about 60% of domestic flights, put two thirds of its employees on leave, suspend all international flights and ground more than 150 of its aircraft from the end of March until at least 31 May 2020 following expanded government travel restrictions due to the COVID-19 pandemic. To survive the pandemic, Qantas announced that it would be axing 6,000 jobs and announced a plan to raise A$1.9 billion in new capital. Qantas also announced it would be offloading its 30% stake in Jetstar Pacific to Vietnam Airlines, hence retiring the Jetstar brand in Vietnam.

Qantas retired its last Boeing 747 in July 2020 after almost 49 years of continuous operation—the first 747 was inducted in August 1971, while all twelve Airbus A380s were placed in storage (ten at Mojave Air & Space Port and two at Los Angeles International Airport) for a minimum of three years. The pilots of the last Boeing 747 flight to Mojave Desert via Los Angeles traced the shape of the iconic Qantas logo in the flight path before the jet continued on its journey.

In November 2020, Qantas announced that the company will ask for proof of COVID-19 vaccination from international travelers. According to Alan Joyce, the firm's CEO, a coronavirus vaccine would become a "necessity" when travelling, "We are looking at changing our terms and conditions to say for international travellers, we will ask people to have a vaccination before they can get on the aircraft." Qantas also announced that it will cut 2000 jobs trying to limit its financial losses.

In August 2021, Qantas announced that it would require all of its 22,000 employees to be fully vaccinated against the virus.

In May 2022, Qantas ordered twelve A350-1000 planes from Airbus to be used in non-stop flights from Sydney to London in late 2025. In the same month, Qantas agreed terms to purchase Alliance Airlines. The deal is currently subjected to regulatory and shareholder approval.
In August 2022, Qantas Airways announced plans to compete in June 2023 with Air New Zealand on the non-stop Auckland—New York route, which Qantas would originate in Sydney before converting the flight in 2025 to a non-stop Sydney—New York route as part of Project Sunrise, through which Qantas aims to eliminate the "tyranny of distance" by developing non-stop flight routes connecting Australian cities to New York City, and also to London.

Destinations

Qantas operates flightseeing charters to Antarctica on behalf of Croydon Travel. It first flew Antarctic flightseeing trips in 1977. They were suspended for a number of years due to the crash of Air New Zealand Flight 901 on Mount Erebus in 1979. Qantas restarted the flights in 1994. Although these flights do not touch down, they require specific polar operations and crew training due to factors like sector whiteout, which contributed to the 1979 Air New Zealand disaster.

With Flights 7 and 8 – a non-stop service between Sydney and Dallas/Fort Worth operated by the Airbus A380 – commencing on 29 September 2014, Qantas operated the world's longest passenger flight on the world's largest passenger aircraft. This was overtaken on 1 March 2016 by Emirates' new Auckland-Dubai service. After it ordered Boeing 787 aircraft, Qantas announced an intention to launch non-stop flights between Australia and the United Kingdom during March 2018 from Perth to London. The inaugural flight left Perth on 24 March.

On 19 March 2020, Qantas confirmed it would suspend all international flights and about 60% of domestic flights from the end of March until at least 31 May 2020 following expanded government travel restrictions due to the COVID-19 pandemic.

Codeshare agreements

, Qantas had codeshare agreements with the following airlines:

* Aircalin
* Air France
* Air New Zealand
* Air Niugini
* Airnorth
* Air Tahiti Nui
* Air Vanuatu
* Alaska Airlines
* American Airlines
* Asiana Airlines
* Bangkok Airways
* British Airways
* Cathay Pacific
* China Airlines
* China Eastern Airlines
* China Southern Airlines
* El Al
* Emirates
* Fiji Airways
* Finnair
* ITA Airways
* Japan Airlines
* Jetstar
* Jetstar Asia
* Jetstar Japan
* Jetstar Pacific
* KLM
* LATAM Chile
* Solomon Airlines
* SriLankan Airlines
* Vietnam Airlines
* WestJet

Joint ventures

In addition to the above codeshares, Qantas has entered into joint ventures with the following airlines:
*American Airlines
*China Eastern Airlines
*Emirates

Fleet

Current fleet

, Qantas and its subsidiaries operated 323 aircraft, including 75 aircraft by Jetstar Airways; 109 by the various QantasLink-branded airlines and 15 by Express Freighters Australia (on behalf of Qantas Freight, which also wet leases two Atlas Air Boeing 747-400Fs).

Corporate affairs

Business trends

The key trends for the Qantas Group (Qantas Airways Ltd and Controlled Entities, which includes Jetstar and Qantas Cargo), are shown below (as at year ending 30 June):

In late February 2021 Qantas reported a half-year revenue loss of A$1.08 billion. Revenue fell by 75 per cent to A$2.3 billion, passenger numbers fell by 83 per cent.

Headquarters

Qantas' headquarters are located at the Qantas Centre in the suburb of Mascot, Sydney, New South Wales. "Head Office Our head office is located at: Qantas Centre 203 Coward Street Mascot NSW 2020" The headquarters underwent a redevelopment which was completed in December 2013.

Airline subsidiaries

Qantas has operated a number of passenger airline subsidiaries since inception, including:

* Australia Asia Airlines – operated from 1990 to 1996 to allow Qantas to serve the Taiwanese market
* Impulse Airlines – an established airline bought by Qantas in 2001; ceased operations the same year and its assets used to establish Jetstar Airways
* Australian Airlines – an international budget airline operated from 2002 to 2006
* QantasLink – Qantas' regional airline brand encompassing the operations of three Qantas subsidiary airlines ( Eastern Australia Airlines – which also operates some aircraft on behalf of Jetstar Airways, Network Aviation and Sunstate Airlines) and a contract carrier
* Jetstar – currently operating as Qantas' low-cost carrier
* Jetconnect – a wholly owned Qantas subsidiary established in 2002 that focused on trans-Tasman travel between New Zealand and Eastern Australia cities (Brisbane, Melbourne, and Sydney); the last of Jetconnect's aircraft were transferred to the mainline fleet in October 2018

Qantas operates a freight service under the name Qantas Freight (which uses aircraft operated by Qantas subsidiary Express Freighters Australia