Public Services Ombudsman for Wales
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The Public Services Ombudsman for Wales (in
Welsh Welsh may refer to: Related to Wales * Welsh, referring or related to Wales * Welsh language, a Brittonic Celtic language spoken in Wales * Welsh people People * Welsh (surname) * Sometimes used as a synonym for the ancient Britons (Celtic peopl ...
''Ombwdsmon Gwasanaethau Cyhoeddus Cymru'') was established b
section 1(1)
of the Public Services Ombudsman (Wales) Act 2005. The Public Services Ombudsman for Wales brings together the jurisdictions of various offices he replaced, namely the Local Government Ombudsman for Wales, the Health Service Ombudsman for Wales, the Welsh Administration Ombudsman and the Social Housing Ombudsman for Wales. The Ombudsman has a dual role. Firstly, under the above Act, he investigates complaints by members of the public concerning maladministration, failure in a relevant service or failure to provide a relevant service by any "listed authority" in Wales. Secondly, under the
Local Government Act 2000 The Local Government Act 2000 (c.22) is an Act of the Parliament of the United Kingdom that reformed local government in England and Wales. Its principal purposes are: * to give powers to local authorities to promote economic, social and envir ...
, he is responsible for policing ethical standards in local authorities. The Ombudsman is appointed by the Monarch. The current Ombudsman is Nick Bennett who was appointed in August 201


Maladministration and failure of service

The "listed authorities" subject to the Ombudsman's supervision in regard to maladministration or failure of service are: * The
Welsh Government The Welsh Government ( cy, Llywodraeth Cymru) is the Welsh devolution, devolved government of Wales. The government consists of ministers and Minister (government), deputy ministers, and also of a Counsel General for Wales, counsel general. Minist ...
*
Local authorities Local government is a generic term for the lowest tiers of public administration within a particular sovereign state. This particular usage of the word government refers specifically to a level of administration that is both geographically-loca ...
* Fire authorities * Police authorities * Joint boards of all local authorities in Wales * National park authorities * The
Countryside Council for Wales The Countryside Council for Wales (CCW; cy, Cyngor Cefn Gwlad Cymru (CCGC)) was a Welsh Assembly sponsored body responsible for wildlife conservation, landscape and countryside access authority for Wales. It was merged with Forestry Commis ...
* The
Environment Agency The Environment Agency (EA) is a non-departmental public body, established in 1996 and sponsored by the United Kingdom government's Department for Environment, Food and Rural Affairs, with responsibilities relating to the protection and en ...
* The
Forestry Commission The Forestry Commission is a non-ministerial government department responsible for the management of publicly owned forests and the regulation of both public and private forestry in England. The Forestry Commission was previously also resp ...
ers * Regional flood defence committees * Internal drainage boards * The Care Council for Wales * Local health boards *
NHS trust An NHS trust is an organisational unit within the National Health Services of England and Wales, generally serving either a geographical area or a specialised function (such as an ambulance service). In any particular location there may be several ...
s and special health authorities * The Wales Centre for Health * Community health councils * Various other listed health providers *
Social landlord Public housing is a form of housing tenure in which the property is usually owned by a government authority, either central or local. Although the common goal of public housing is to provide affordable housing, the details, terminology, d ...
s * The National Council for Education and Training for Wales * The Office of Her Majesty’s Chief Inspector of Education and Training in Wales * The
Higher Education Funding Council for Wales The Higher Education Funding Council for Wales (HEFCW) is the Welsh Government Sponsored Body responsible for funding the higher education sector. Functions HEFCW distributes funds for education, research and related activities at Wales's hi ...
* State school governing bodies in relation to the admission of pupils (and admission and exclusion appeal panels) * The
Arts Council of Wales The Arts Council of Wales (ACW; cy, Cyngor Celfyddydau Cymru) is a Welsh Government-sponsored body, responsible for funding and developing the arts in Wales. Established within the Arts Council of Great Britain in 1946, as the Welsh Arts C ...
* The
Sport Wales Sport Wales ( Welsh: ''Chwaraeon Cymru'') is the national organisation responsible for developing and promoting sport and physical activity in Wales. Working alongside partners such as governing bodies of sport and local authorities, they aim t ...
* The Wales Tourist Board * The
Welsh Development Agency Welsh Development Agency (WDA; cy, Awdurdod Datblygu Cymru) was an executive agency (or QUANGO) and later designated an Assembly Sponsored Public Body (ASPB). Established in 1976, it was tasked with rescuing the ailing Welsh economy by encour ...
* The
Welsh Language Board The Welsh Language Board ( cy, Bwrdd yr Iaith Gymraeg) was a statutory body set up by Her Majesty's Government under the Welsh Language Act 1993. It was an Assembly Sponsored Public Body. It began its life under John Walter Jones, and its las ...


Ethical Standards and Codes of Conduct

Part of the Ombudsman's role is to investigates complaints that members of local government bodies have behaved wrongly. The Ombudsman has issued statutory guidance known as ''Guidance for members of county and county borough councils, fire and rescue authorities and national park authorities'', and ''Guidance from the Public Services Ombudsman for Wales for members of community councils''. Each local authority must adopt a Code of Conduct. The Ombudsman has power to investigate any complaint referred to him. If he concludes that there is evidence which warrants doing so, he will send a formal report either to the authority’s standards committee or to the Adjudication Panel for Wales.Adjudication Panel for Wales
/ref> It will be for the authority or the Panel to decide if the code of conduct has been broken and if so, what penalty to impose on the member concerned. The maximum penalty the Panel may impose is five years’ disqualification from office. Those who are subject to such supervision are the following types of authority in
Wales Wales ( cy, Cymru ) is a country that is part of the United Kingdom. It is bordered by England to the east, the Irish Sea to the north and west, the Celtic Sea to the south west and the Bristol Channel to the south. It had a population in ...
and the members of any of them: *
Community council A community council is a public representative body in Great Britain. In England they may be statutory parish councils by another name, under the Local Government and Public Involvement in Health Act 2007, or they may be non-statutory bodies. I ...
* County or County Borough Council *
Fire authority In England and Wales a fire authority or fire and rescue authority is a statutory body made up of a committee of local councillors which oversees the policy and service delivery of a fire and rescue service. Prior to the Fire Services Act 2004 ma ...
*
Police authority A police authority in the United Kingdom is a public authority that is responsible for overseeing the operations of a police force. The nature and composition of police authorities has varied over time, and there are now just four dedicated "police ...
*
National park authority A national park authority is a special term used in Great Britain for legal bodies charged with maintaining a national park of which, as of October 2021, there are ten in England, three in Wales and two in Scotland. The powers and duties of all suc ...


See also

*
Standards Board for England The Standards Board for England was a non-departmental public body sponsored by the Department for Communities and Local Government. Established under the Local Government Act 2000, it was responsible for promoting high ethical standards in local g ...
* Adjudication Panel for England *
Northern Ireland Ombudsman The office of the NI Ombudsman, now known as the Northern Ireland Public Services Ombudsman (NIPSO), was first established in Northern Ireland in 1969. The role of an independent ombudsman was originally created as a response to the Northern Irelan ...
* Standards Commission for Scotland * Ethical Standards in Public Life etc. (Scotland) Act 2000


References

{{Reflist


External links


Public Services Ombudsman for Wales - Official website Northern Ireland OmbudsmanStandards Commission for ScotlandCoverage on a UK law wiki
Local government in Wales Welsh Government Ombudsmen in Wales