ProCare was a service offered by
Apple Computer for use at
Apple retail stores
The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell various Apple products, including Mac personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital medi ...
providing enhanced access to services from the
Genius Bar. ProCare had an annual membership fee of
US$99 for use with up to three Apple computers. Among the services included with membership were scheduling of GeniusBar reservations up to 14 days in advance (vs. 3 days for non-members) and faster turnaround times for in-store repairs. ProCare membership also included personalized setup of new machines, a yearly 'tune-up' and 'backup consultation'.
ProCare previously included individualized training and instruction on a variety of topics relating to Apple computers and software, but as of May 2, 2007, this was spun off as a separate training service called
One to One.
On March 3, 2011, the ProCare service was superseded by JointVenture from Apple.
References
External links
Apple.com: Apple ProCare webpage
Apple.com: Apple One to One webpage
Apple.com: Apple JointVenture website
Apple Inc. services
Consumer electronics brands
Products and services discontinued in 2007
Products and services discontinued in 2011
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