Potbelly Sandwich Works
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Potbelly Corporation is a publicly traded American fast-casual
restaurant chain A chain store or retail chain is a retail outlet in which several locations share a brand, central management and standardized business practices. They have come to dominate the retail and dining markets and many service categories, in many pa ...
that focuses on
submarine sandwich A submarine sandwich, commonly known as a sub, hoagie ( Philadelphia metropolitan area and Western Pennsylvania English), hero ( New York City English), Italian ( Maine English), grinder (New England English), wedge (Westchester, NY), or a spuc ...
es and
milkshake A milkshake (sometimes simply called a shake) is a sweet beverage made by blending milk, ice cream, and flavorings or sweeteners such as butterscotch, caramel sauce, chocolate syrup, fruit syrup, or whole fruit into a thick, sweet, cold mixtu ...
s. Potbelly was founded in 1977 in
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = List of sovereign states, Count ...
, and its name refers to the
potbelly stove A potbelly stove is a cast-iron, coal-burning or wood-burning stove that is cylindrical with a bulge in the middle. Gove PB (editor in chief) (1981). ''Webster's Third New International Dictionary of the English Language Unabridged''. Springfield ...
. Potbelly's menu features a variety of sandwiches that are all served hot, and the menu includes soup, shakes, smoothies, potato chips and cookies. Some locations have presented live music from local musicians during the lunch hours.


History

In 1971, Peter Hastings started an antique store, Hindsight, at 2264 North Lincoln Avenue in the
Lincoln Park Lincoln Park is a park along Lake Michigan on the North Side of Chicago, Illinois. Named after US President Abraham Lincoln, it is the city's largest public park and stretches for seven miles (11 km) from Grand Avenue (500 N), on the south, ...
neighborhood of Chicago. The store had an old potbelly stove, which Hastings began using to make toasted sandwiches to serve to shoppers. In 1977, the Hindsight store was retooled into a restaurant, Potbelly Sandwich Works. In 1996, Bryant Keil purchased the original store and expanded the company, The second store was opened in 1997, and he expanded Potbelly to over 300 stores in several states and the
District of Columbia ) , image_skyline = , image_caption = Clockwise from top left: the Washington Monument and Lincoln Memorial on the National Mall, United States Capitol, Logan Circle (Washington, D.C.), Logan Circle, Jefferson Memoria ...
. Investors include
Maveron Maveron is an American venture capital firm that invests in consumer-only and early-stage companies, with offices in Seattle, Washington and San Francisco, California. The firm was co-founded by Dan Levitan and former Starbucks chief executive H ...
(Founded by
Starbucks Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington. It is the world's largest coffeehouse chain. As of November 2021, the company had 33,833 stores in 80 cou ...
Founder,
Howard Schultz Howard D. Schultz (born July 19, 1953) is an American businessman and author who served as both chairman and CEO of Starbucks from 1986 to 2000, from 2008 to 2017, and as interim CEO since 2022. Schultz also owned the Seattle SuperSonics basket ...
) and
American Securities American Securities LLC (originally named American Securities Capital Partners (ASCP)), is an American private equity firm based in New York with an office in Shanghai that invests in market-leading North American companies with annual revenues ge ...
. As of August 2019, approximately 10% of the chain's 450+ locations were franchisees. In August 2013, Potbelly filed an
initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investme ...
with US regulators to raise up to $75 million. Shares in the company began trading on the
NASDAQ The Nasdaq Stock Market () (National Association of Securities Dealers Automated Quotations Stock Market) is an American stock exchange based in New York City. It is the most active stock trading venue in the US by volume, and ranked second ...
Stock Market on October 4, 2013. The market cap shortly after the IPO was approximately $650,000,000. On November 5, 2007, a new Potbelly store in
Glen Ellyn, Illinois Glen Ellyn is a village in DuPage County, Illinois, United States. A suburb located due west of downtown Chicago, the village has a population of 28,846 as of the 2020 Census. History Glen Ellyn, like the neighboring town to the east, Lomb ...
, became the first to feature a
drive-through A drive-through or drive-thru (a sensational spelling of the word ''through''), is a type of take-out service provided by a business that allows customers to purchase products without leaving their cars. The format was pioneered in the United ...
. A second drive-through store was added shortly thereafter in
Waukegan, Illinois ''(Fortress or Trading Post)'' , image_flag = , image_seal = , blank_emblem_size = 150 , blank_emblem_type = Logo , subdivision_type = Country , subdivision_type1 = State , subdivisi ...
. In 2011, Potbelly opened two franchise stores in
Dubai Dubai (, ; ar, wikt:دبي, دبي, translit=Dubayy, , ) is the List of cities in the United Arab Emirates#Major cities, most populous city in the United Arab Emirates (UAE) and the capital of the Emirate of Dubai, the most populated of the 7 ...
in the
United Arab Emirates The United Arab Emirates (UAE; ar, اَلْإِمَارَات الْعَرَبِيَة الْمُتَحِدَة ), or simply the Emirates ( ar, الِْإمَارَات ), is a country in Western Asia (Middle East, The Middle East). It is ...
; these are the first international Potbelly locations. Potbelly opened its first European store at
Westfield Stratford City Westfield Stratford City is a shopping centre in Stratford, east London, which opened on 13 September 2011. With a total retail floor area of , it is the largest urban shopping centre in the UK by land area and the 4th-largest shopping cen ...
,
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
, in July 2015 and its first Canadian store in Toronto in October 2016. By August 2017, 60% of Potbelly's business came from lunch. It had 424 owned stores and 54 franchised stores. Early that month, Potbelly announced it was considering putting itself for sale. In December 2017, Potbelly opened its first franchise in
India India, officially the Republic of India (Hindi: ), is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area, the List of countries and dependencies by population, second-most populous ...
with a new location in Cyber City,
Gurgaon Gurgaon (pronunciation: ʊɽɡãːw, officially named Gurugram (pronunciation: ʊɾʊɡɾaːm, is a city located in the northern Indian state of Haryana. It is situated near the Delhi–Haryana border, about southwest of the nationa ...
. The company signed a multi-franchise agreement with India's Kwals Group, with plans to open five franchises in the country by the end of 2018 and 20 locations over the next five years. Potbelly only carries Zapp's potato chips and has an exclusive Zapp's brand of dill pickle chips that have the flavor of a Potbelly pickle. In July 2020, Potbelly named Robert Wright, a former executive of
Wendy's Wendy's is an American international fast food restaurant chain founded by Dave Thomas (1932–2002) on November 15, 1969, in Columbus, Ohio. Its headquarters moved to Dublin, Ohio, on January 29, 2006. As of December 31, 2018, Wendy's was ...
, its new President and CEO. In April 2022, Potbelly entered its first delivery-based franchise partnership with REEF, the largest operator of virtual restaurants, logistics and proximity hubs in North America.


Controversies

During the
COVID-19 Coronavirus disease 2019 (COVID-19) is a contagious disease caused by a virus, the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The first known case was identified in Wuhan, China, in December 2019. The disease quick ...
crisis, Potbelly Sandwich Shop applied for and accepted $10 million under the PPP (
Paycheck Protection Program The Paycheck Protection Program (PPP) is a $953-billion business loan program established by the United States federal government during the Donald Trump administration in 2020 through the Coronavirus Aid, Relief, and Economic Security Act (CARE ...
) which the United States government created for small businesses to maintain workers through the COVID-19 crisis. On April 14, 2020, the company was awarded $10 million in PPP Loans from the federal government. Protesters began picketing April 20, 2020 at the Chicago headquarters demanding the return of the funds. Potbelly Sandwich Shop announced on April 25, 2020, that they would return the $10 million loan.


See also

*
List of submarine sandwich restaurants This is a list of notable submarine sandwich restaurants. A submarine sandwich, also known as a sub, wedge, hoagie, gyro, grinder, baguette, or one of many regional naming variations, is a sandwich that consists of a long roll of Italian or Fren ...


References


External links


Official website
{{Fast-food chains of the United States Companies based in Chicago Restaurants in Chicago Regional restaurant chains in the United States Fast-food chains of the United States Submarine sandwich restaurants Fast casual restaurants Restaurants established in 1977 1977 establishments in Illinois Restaurant chains in the United States American companies established in 1977 2013 initial public offerings Companies listed on the Nasdaq