Phoenix Technologies
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Phoenix Technologies Ltd is an American company that designs, develops and supports core
system software System software is software designed to provide a platform for other software. Examples of system software include operating systems (OS) like macOS, Linux, Android and Microsoft Windows, computational science software, game engines, search engin ...
for
personal computer A personal computer (PC) is a multi-purpose microcomputer whose size, capabilities, and price make it feasible for individual use. Personal computers are intended to be operated directly by an end user, rather than by a computer expert or te ...
s and other computing devices. The company's products commonly referred to as
BIOS In computing, BIOS (, ; Basic Input/Output System, also known as the System BIOS, ROM BIOS, BIOS ROM or PC BIOS) is firmware used to provide runtime services for operating systems and programs and to perform hardware initialization during the b ...
(Basic Input/Output System) or firmware support and enable the compatibility, connectivity, security and management of the various components and technologies used in such devices. Phoenix Technologies and IBM developed the
El Torito El Torito ( Spanish for "the little bull") is an American chain that serves Mexican food. El Torito operates 69 restaurants primarily in California.Massachusetts Massachusetts (Massachusett: ''Muhsachuweesut Massachusett_writing_systems.html" ;"title="nowiki/> məhswatʃəwiːsət.html" ;"title="Massachusett writing systems">məhswatʃəwiːsət">Massachusett writing systems">məhswatʃəwiːsət'' En ...
in September 1979, and its headquarters are in
Campbell, California Campbell is a city in Santa Clara County, California, in the San Francisco Bay Area. As of the 2020 U.S. Census, Campbell's population is 43,959. Campbell is home to the Pruneyard Shopping Center, a sprawling open-air retail complex which was i ...
.


History

In 1979, Neil Colvin formed what was then called Phoenix Software Associates after his prior employer, Xitan, went out of business. Neil hired Dave Hirschman, a former Xitan employee. During 1980–1981, they rented office space for the first official Phoenix location at 151 Franklin Street, Boston, Massachusetts. In this same time period Phoenix purchased a non-exclusive license for
Seattle Computer Products Seattle Computer Products (SCP) was a Tukwila, Washington, microcomputer hardware company which was one of the first manufacturers of computer systems based on the 16-bit Intel 8086 processor. SCP began shipping its first S-100 bus 8086 CPU ...
86-DOS 86-DOS (known internally as QDOS, for Quick and Dirty Operating System) is a discontinued operating system developed and marketed by Seattle Computer Products (SCP) for its Intel 8086-based computer kit. 86-DOS shared a few of its commands wi ...
. Phoenix developed customized versions of 86-DOS (or sometimes called PDOS for Phoenix
DOS DOS is shorthand for the MS-DOS and IBM PC DOS family of operating systems. DOS may also refer to: Computing * Data over signalling (DoS), multiplexing data onto a signalling channel * Denial-of-service attack (DoS), an attack on a communicat ...
) for various
microprocessor A microprocessor is a computer processor where the data processing logic and control is included on a single integrated circuit, or a small number of integrated circuits. The microprocessor contains the arithmetic, logic, and control circ ...
platforms. Phoenix also provided PMate as a replacement for Edlin as the DOS file editor. Phoenix also developed
C language C (''pronounced like the letter c'') is a general-purpose computer programming language. It was created in the 1970s by Dennis Ritchie, and remains very widely used and influential. By design, C's features cleanly reflect the capabilities ...
libraries, called PForCe, along with Plink-86/Plink-86plus, overlay linkers, and Pfix-86, a windowed Debugger for DOS. These products only provided a small revenue stream to Phoenix during the early 1980s and the company did not significantly expand in size.


Cloning the IBM PC BIOS

After the success of the
IBM PC The IBM Personal Computer (model 5150, commonly known as the IBM PC) is the first microcomputer released in the IBM PC model line and the basis for the IBM PC compatible de facto standard. Released on August 12, 1981, it was created by a team ...
, many companies began making
PC clones IBM PC compatible computers are similar to the original IBM PC, XT, and AT, all from computer giant IBM, that are able to use the same software and expansion cards. Such computers were referred to as PC clones, IBM clones or IBM PC clones. ...
. Some, like
Compaq Compaq Computer Corporation (sometimes abbreviated to CQ prior to a 2007 rebranding) was an American information technology company founded in 1982 that developed, sold, and supported computers and related products and services. Compaq produced ...
, developed their own compatible ROM
BIOS In computing, BIOS (, ; Basic Input/Output System, also known as the System BIOS, ROM BIOS, BIOS ROM or PC BIOS) is firmware used to provide runtime services for operating systems and programs and to perform hardware initialization during the b ...
, but others violated copyright by directly copying the PC's BIOS from the ''IBM PC Technical Reference Manual''. After '' Apple Computer, Inc. v. Franklin Computer Corp.'' IBM sued companies that it claimed infringed IBM's copyright. Clone manufacturers needed a legal, fully compatible BIOS. To develop a legal BIOS, Phoenix used a
clean room design Clean-room design (also known as the Chinese wall technique) is the method of copying a design by reverse engineering and then recreating it without infringing any of the copyrights associated with the original design. Clean-room design is use ...
. Engineers read the BIOS source listings in the ''IBM PC Technical Reference Manual''. They wrote
technical specification A specification often refers to a set of documented requirements to be satisfied by a material, design, product, or service. A specification is often a type of technical standard. There are different types of technical or engineering specificat ...
s for the BIOS APIs for a single, separate engineer—one with experience programming the Texas Instruments TMS9900, not the
Intel 8088 The Intel 8088 ("''eighty-eighty-eight''", also called iAPX 88) microprocessor is a variant of the Intel 8086. Introduced on June 1, 1979, the 8088 has an eight-bit external data bus instead of the 16-bit bus of the 8086. The 16-bit registers and ...
or
8086 The 8086 (also called iAPX 86) is a 16-bit microprocessor chip designed by Intel between early 1976 and June 8, 1978, when it was released. The Intel 8088, released July 1, 1979, is a slightly modified chip with an external 8-bit data bus (allo ...
—who had not been exposed to IBM BIOS source code. The single engineer developed code to mimic the BIOS APIs. By recording the audit trail of the two groups' interactions, Phoenix developed a defensibly non-infringing
IBM PC compatible IBM PC compatible computers are similar to the original IBM PC, XT, and AT, all from computer giant IBM, that are able to use the same software and expansion cards. Such computers were referred to as PC clones, IBM clones or IBM PC clones ...
ROM BIOS. Because the programmers who wrote the Phoenix code never read IBM's reference manuals, nothing they wrote could have been copied from IBM's code, no matter how closely the two matched. This reverse engineering technique is commonly referred to as a "
Chinese wall A Chinese wall or ethical wall is an information barrier protocol within an organization designed to prevent exchange of information or communication that could lead to conflicts of interest. For example, a Chinese wall may be established to sep ...
". This story was portrayed in the TV show
Halt and Catch Fire (TV_series) ''Halt and Catch Fire'' is an American period drama television series created by Christopher Cantwell and Christopher C. Rogers. It aired on the cable network AMC in the United States from June 1, 2014, to October 14, 2017, spanning four seaso ...
. The first Phoenix PC ROM BIOS was introduced in May 1984, which enabled OEMs such as
Hewlett-Packard The Hewlett-Packard Company, commonly shortened to Hewlett-Packard ( ) or HP, was an American multinational information technology company headquartered in Palo Alto, California. HP developed and provided a wide variety of hardware components ...
,
Tandy Corporation Tandy Corporation was an American family-owned leather goods company based in Fort Worth, Texas, United States. Tandy Leather was founded in 1919 as a leather supply store. By the end of the 1950s, under the tutelage of then-CEO Charles Tand ...
, and
AT&T Computer Systems AT&T Computer Systems is the generic name for American Telephone & Telegraph's unsuccessful attempt to compete in the computer business. In return for divesting the local Bell Operating Companies (Baby Bells), AT&T was allowed to have an unregulat ...
to build essentially 100%-compatible clones without having to reverse-engineer the PC BIOS themselves as
Compaq Compaq Computer Corporation (sometimes abbreviated to CQ prior to a 2007 rebranding) was an American information technology company founded in 1982 that developed, sold, and supported computers and related products and services. Compaq produced ...
had.Phoenix Eagerly Waiting to Clone Next-Generation IBM BIOS
''InfoWorld'', March 9, 1987
Phoenix licensed the BIOS to clone makers for $290,000. To reassure customers, the company obtained a $2 million insurance policy from
The Hartford The Hartford Financial Services Group, Inc., usually known as The Hartford, is a United States-based investment and insurance company. The Hartford is a Fortune 500 company headquartered in its namesake city of Hartford, Connecticut. It was ranke ...
against copyright-infringement lawsuits. Phoenix's revenues grew by 100% in 1987, and the company shifted to licensing the BIOS on a per-machine basis instead of a flat fee. Competitors appeared, such as AMI BIOS. Phoenix shipped an IBM PC/AT-compatible BIOS six months after the computer's announcement, and also developed IBM Personal System/2 Micro Channel-compatible BIOS, including the ABIOS, and EISA compatible BIOS during 1988 and 1989.


1987–1989

In 1987, Phoenix began the first of many expansion, acquisition, and collapse cycles. It acquired Softstyle, Inc, and Softset, Inc, and began a printer emulation product line, and a Phoenix publishing division. Phoenix also tripled the number of employees from late 1986 to 1989. Phoenix launched an IPO in June 1988 and made the founder and early employees instant millionaires on paper. The stock price did not sustain its peak of 18¾, and by late 1989 it had plummeted to 3¾. In addition, the company posted a loss of $7.7 million in 1989, due primarily to the consolidation of the PC market, and Phoenix's unsuccessful branching out into collateral markets. In December 1989, Ron Fisher took over as CEO, and again the company focused on the core PC BIOS products, and prevented a hostile takeover bid by Norwood Partners Limited Partnership.


1990s

By 1992, Phoenix was financially healthy enough to start another expansion and acquisition cycle. In January 1992, Phoenix acquired Quadtel, a leading BIOS supplier. The Quadtel BIOS code base was newer than the original Phoenix ROM BIOS code base, and the development effort switched to the Quadtel products. It was rebranded as PhoenixBIOS. The original ROM BIOS code base was used on a joint development effort with David Keenan at IBM (called SurePath), but Phoenix did no further development work on the original code. Phoenix also expanded its presence in foreign markets. In 1993 Phoenix acquired SRI KK, a Phoenix distributor, and formed the Phoenix KK Japanese subsidiary. In addition, the offices in Taipei, and Europe were expanded in size. In 1994, Phoenix acquired Guildford, Surrey, UK-based DIP Research Ltd. and continued to expand European operations, who had previously developed the
DIP DOS The Atari Portfolio (Atari PC Folio) is an IBM PC-compatible palmtop PC, released by Atari Corporation in June 1989. This makes it the world's first palmtop computer.
operating system for the ''DIP Pocket PC'' aka Atari Portfolio in 1989. In 1996, Phoenix acquired Virtual Chips, Inc., a maker of synthesizable cores for PC peripherals, and
Mountain View, California Mountain View is a city in Santa Clara County, California, United States. Named for its views of the Santa Cruz Mountains, it has a population of 82,376. Mountain View was integral to the early history and growth of Silicon Valley, and is t ...
-based
Award Software Award Software International Inc. was a BIOS manufacturer founded in 1983, by Rene Vishney and Bob Stillman in San Jose, California. In 1984 the company moved its international headquarters to Los Gatos, California, United States. History In 1 ...
in 1998. Due to these expansions, Phoenix reduced its global work force by 5% by ending 38 jobs.


2001–2003

Phoenix continued to grow steadily from the late 1990s, and saw a significant increase in revenues from the Y2K product refreshes in the PC industry. However, by mid-2001, the PC industry suffered another downturn, and Phoenix was forced to reduce the less profitable product lines, such as the
IA-64 IA-64 (Intel Itanium architecture) is the instruction set architecture (ISA) of the Itanium family of 64-bit Intel microprocessors. The basic ISA specification originated at Hewlett-Packard (HP), and was subsequently implemented by Intel in col ...
effort, and close a number of redundant offices. Phoenix again focused on the core BIOS business for the next few years. During late 2002 and 2003, Phoenix began to develop specialized firmware-based applications. These applications often had components embedded in the BIOS that allowed them to function in damaged PC systems. These included security applications for password hiding and authentication, PC backup and recovery applications, and basic diagnostic applications. Several applications were obtained through complete acquisitions of other companies, such as the
SPEKE Speke () is a suburb of Liverpool. It is southeast of the city centre. Located near the widest part of the River Mersey, it is bordered by the suburbs of Garston and Hunts Cross, and nearby to Halewood, Hale Village, and Widnes. The rural ...
technology from Integrity Sciences, or the browser technology from Ravisent. The PC BIOS business continued its steady, but slow, growth despite a rapidly declining unit price. The Award product line was focused on the low-margin, high volume Desktop product line, while the Phoenix TrustedCore BIOS was primarily successful in the high-end PC systems, and Servers. The revenues from the BIOS business continued to provide the capital to invest further in the applications business.


2005–2008

By late 2005, it became clear that the BIOS revenues could not sustain the losses incurred by the applications business. The BIOS revenue stream was heavily leveraged through fully paid-up licenses, and by early 2006 this business model was no longer sustainable. Phoenix announced some of the largest losses in the company history, and went through another consolidation cycle. Several offices were closed and over 70% of the employees were laid off. By late 2006, after senior management changes, the company refocused on the PC BIOS business and the couple of potentially profitable applications. In September, the company named Woodson "Woody" Hobbs as president and CEO of Phoenix Technologies. Hobbs had a history of turning struggling companies around. According to company documents, "prior to joining Phoenix, Hobbs served as president and CEO of Intellisync Corporation from 2002 until the company's acquisition by Nokia in February 2006. Under Hobbs' leadership, Intellisync became the number two wireless email company, increased its stock price by nearly ten times, and grew
enterprise value Enterprise value (EV), total enterprise value (TEV), or firm value (FV) is an economic measure reflecting the market value of a business (i.e. as distinct from market price). It is a sum of claims by all claimants: creditors (secured and unsecured) ...
from zero to over $430 million." By January 2008, Phoenix had posted higher-than-expected Q1 revenues and increased full year guidance. In 2008, Phoenix also acquired several companies: * In May, Phoenix acquired BeInSync, Ltd., an Israeli-based provider of an all-in-one solution that allows users to back up, synchronize, share and access data online. Although Phoenix did not disclose the amount of the transaction, according to at least one online report, Phoenix acquired BeInSync for $25 million. * In July, in an effort to develop a strong online presence and infrastructure for web-based automated service delivery, Phoenix acquired TouchStone Software Corporation for its online PC diagnostics and software update technology, eSupport.com this included the recently purchased HijackPro and Drivermagic software from Glenn Bluff. The net value of the transaction was approximately $17 million. * In September, Phoenix acquired
General Software General Software was a Washington, USA based creator and supplier of system software headquartered in Bellevue, Washington. It was founded in 1989 by Steve Jones and later incorporated in 1990 as General Software, Inc. In 2008, the company was ...
of Bellevue, WA, to extend its firmware leadership to a wide array of specialized high-value, high-margin devices that use embedded processors (
embedded systems An embedded system is a computer system—a combination of a computer processor, computer memory, and input/output peripheral devices—that has a dedicated function within a larger mechanical or electronic system. It is ''embedded'' ...
), from mobile and consumer electronics to data communications.


2009–2010

In 2009, Phoenix shut down their Engineering and Sales offices in
Shanghai Shanghai (; , , Standard Chinese, Standard Mandarin pronunciation: ) is one of the four Direct-administered municipalities of China, direct-administered municipalities of the China, People's Republic of China (PRC). The city is located on the ...
and
Nanjing Nanjing (; , Mandarin pronunciation: ), Postal Map Romanization, alternately romanized as Nanking, is the capital of Jiangsu Provinces of China, province of the China, People's Republic of China. It is a sub-provincial city, a megacity, and t ...
,
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's List of countries and dependencies by population, most populous country, with a Population of China, population exceeding 1.4 billion, slig ...
. Phoenix also laid off most of the staff in those offices, although some of the managers were moved to other offices in
Taiwan Taiwan, officially the Republic of China (ROC), is a country in East Asia, at the junction of the East and South China Seas in the northwestern Pacific Ocean, with the People's Republic of China (PRC) to the northwest, Japan to the no ...
. Phoenix opened a new office in Bangalore, India and closed its office in Hyderabad, India. Most of the Hyderabad employees were given the option to move to the new Bangalore office. In late Q4 2009, Phoenix began exploring strategic alternatives for the products it had developed and purchased in its prior acquisition phase. On January 5, 2010, Phoenix announced it had hired GrowthPoint Technology partners to find alternative business strategies for the FailSafe, HyperSpace and eSupport.com products and would aim to refocus its business strategy on BIOS where it still retained a substantial majority of its revenue. On April 9, 2010 it was announced that Absolute Software would pay $6.9 million for Phoenix Technologies security technologies, including FailSafe and Freeze. In August 2010, Marlin Equity Partners, a Los Angeles-based private investment firm, acquired the outstanding shares of Phoenix Technologies for $139 million.


See also

*
American Megatrends AMI (American Megatrends International LLC, formerly American Megatrends Inc.) is an international hardware and software company, specializing in PC hardware and firmware. The company was founded in 1985 by Pat Sarma and Subramonian Shankar. I ...
* Insyde Software *
Tim Paterson Tim Paterson (born 1 June 1956) is an American computer programmer, best known for creating 86-DOS, an operating system for the Intel 8086. This system emulated the application programming interface (API) of CP/M, which was created by Gary Kilda ...


References


External links

* * {{Authority control BIOS Software companies established in 1979 1979 establishments in Massachusetts Companies based in Pasadena, California Private equity portfolio companies Software companies based in California Hewlett-Packard acquisitions 2010 mergers and acquisitions 2013 mergers and acquisitions Software companies of the United States