Nortal is a multinational

strategic Strategy (from Greek στρατηγία ''stratēgia'', "art of troop leader; office of general, command, generalship") is a general plan to achieve one or more long-term or overall goals under conditions of uncertainty. In the sense of the "art ...

change Change or Changing may refer to: Alteration * Impermanence, a difference in a state of affairs at different points in time * Menopause, also referred to as "the change", the permanent cessation of the menstrual period * Metamorphosis, or change, ...

and

technology Technology is the application of knowledge to reach practical goals in a specifiable and reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use of technology is widely prevalent in medicine, scien ...

company headquartered in

Tallinn Tallinn () is the most populous and capital city of Estonia. Situated on a bay in north Estonia, on the shore of the Gulf of Finland of the Baltic Sea, Tallinn has a population of 437,811 (as of 2022) and administratively lies in the Harju '' ...

Estonia Estonia, formally the Republic of Estonia, is a country by the Baltic Sea in Northern Europe. It is bordered to the north by the Gulf of Finland across from Finland, to the west by the sea across from Sweden, to the south by Latvia, an ...

, with operations in the US,

Europe Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a Continent#Subcontinents, subcontinent of Eurasia ...

, the

Middle East The Middle East ( ar, الشرق الأوسط, ISO 233: ) is a geopolitical region commonly encompassing Arabian Peninsula, Arabia (including the Arabian Peninsula and Bahrain), Anatolia, Asia Minor (Asian part of Turkey except Hatay Pro ...

and

Africa Africa is the world's second-largest and second-most populous continent, after Asia in both cases. At about 30.3 million km2 (11.7 million square miles) including adjacent islands, it covers 6% of Earth's total surface area ...

. Nortal provides

public sector The public sector, also called the state sector, is the part of the economy composed of both public services and public enterprises. Public sectors include the public goods and governmental services such as the military, law enforcement, inf ...

and

private sector The private sector is the part of the economy, sometimes referred to as the citizen sector, which is owned by private groups, usually as a means of establishment for profit or non profit, rather than being owned by the government. Employment The ...

clients data-driven business transformation. Most notably a large part of the digitalization of Estonia's governmental

e-services E-services (electronic services) are services which make use of information and communication technologies (ICTs). The three main components of e-services are: # service provider; # service receiver; and # the channels of service delivery (i.e., t ...

has been planned and implemented by Nortal and its Estonian predecessor Webmedia. Nortal is a keen promoter of

good governance Good governance is the process of measuring how public institutions conduct public affairs and manage public resources and guarantee the realization of human rights in a manner essentially free of abuse and corruption and with due regard for th ...

through

e-government E-government (short for electronic government) is the use of technological communications devices, such as computers and the Internet, to provide public services to citizens and other persons in a country or region. E-government offers new ...

focusing on removing obstacles of

human development Human development may refer to: * Development of the human body * Developmental psychology * Human development (economics) * Human Development Index, an index used to rank countries by level of human development * Human evolution Human evoluti ...

, reducing hidden

transaction cost In economics and related disciplines, a transaction cost is a cost in making any economic trade when participating in a market. Oliver E. Williamson defines transaction costs as the costs of running an economic system of companies, and unlike pro ...

s in societies, increasing transparency of administration, reducing

waste Waste (or wastes) are unwanted or unusable materials. Waste is any substance discarded after primary use, or is worthless, defective and of no use. A by-product, by contrast is a joint product of relatively minor economic value. A waste pr ...

and increasing overall procedural

efficiency Efficiency is the often measurable ability to avoid wasting materials, energy, efforts, money, and time in doing something or in producing a desired result. In a more general sense, it is the ability to do things well, successfully, and without ...

History

2000 – Nortal was established under the name Webmedia in

Tartu Tartu is the second largest city in Estonia after the Northern European country's political and financial capital, Tallinn. Tartu has a population of 91,407 (as of 2021). It is southeast of Tallinn and 245 kilometres (152 miles) northeast of ...

, Estonia. 2004 – Webmedia was ranked first in the Estonian IT-companies TOP, published by Bonnier Group business newspaper Äripäev. 2006 – Webmedia expanded operations to Lithuania, Romania and Serbia, doubling the number of employees from 62 to 126. 2008 – Webmedia opened a branch office operates in

Qatar Qatar (, ; ar, قطر, Qaṭar ; local vernacular pronunciation: ), officially the State of Qatar,) is a country in Western Asia. It occupies the Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it sh ...

. In 2009 July, Webmedia Group signed a contract to participate in the development of Qatar's e-state. 2008 – Deloitte & Touché ranked Webmedia among the 30 fastest-growing companies in Central and Eastern Europe, and among the 500 fastest-growing technology companies in the EMEA region. 2010 – Webmedia acquired the healthcare unit of Cybernetica AS, adding laboratory information system to eHealth product line. 2011 – Webmedia Group AS acquired Finnish CCC Corporation Oy, a systems' development partner for

telecommunication Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that ...

shipping Freight transport, also referred as ''Freight Forwarding'', is the physical process of transporting commodities and merchandise goods and cargo. The term shipping originally referred to transport by sea but in American English, it has been ...

and industrial companies, resulting in the largest

software development Software development is the process of conceiving, specifying, designing, programming, documenting, testing, and bug fixing involved in creating and maintaining applications, frameworks, or other software components. Software development invo ...

company in the Baltics. They rebrand into Nortal. 2012 – Nortal helped create the electronic financial management platform GIFMIS (Government Integrated Financial Management and Information System) for the federal government of

Nigeria Nigeria ( ), , ig, Naìjíríyà, yo, Nàìjíríà, pcm, Naijá , ff, Naajeeriya, kcg, Naijeriya officially the Federal Republic of Nigeria, is a country in West Africa. It is situated between the Sahel to the north and the Gulf o ...

, an integral part of the Treasury Single Account (TSA) financial policy. It goes on to save N153 billion and uncover about 46,000 ghost workers by 2013. 2012 – Nortal was the IT-partner for the first Estonian e-census, breaking the world record – 66% of the population participated in the census over the internet. 2013 – Nortal started developing Oman's Invest Easy portal, which has received high critical acclaim as one of the best Government to Business portals in the world. 2013 – Nortal and Fast Enterprises won €226 million tender to supply the Finnish Tax Administration with a new tax system. 2014 – Nortal received an award for the most employee and family friendly company in Estonia for the third time. 2016 – Nortal creates a government e-services portal for the

Sultan Sultan (; ar, سلطان ', ) is a position with several historical meanings. Originally, it was an Arabic abstract noun meaning "strength", "authority", "rulership", derived from the verbal noun ', meaning "authority" or "power". Later, it c ...

ate of

Oman Oman ( ; ar, عُمَان ' ), officially the Sultanate of Oman ( ar, سلْطنةُ عُمان ), is an Arabian country located in southwestern Asia. It is situated on the southeastern coast of the Arabian Peninsula, and spans the mouth of ...

. The ''Invest Easy'' portal allows Omani entrepreneurs to register a company in 1 minute 50 seconds. Oman rose 127 places in the

World Bank The World Bank is an international financial institution that provides loans and grants to the governments of low- and middle-income countries for the purpose of pursuing capital projects. The World Bank is the collective name for the Inte ...

's Ease of Doing Business index ranking as a result. 2016 – Nortal acquired marketing automation and

lead management Lead management is a set of methodologies, systems, and practices designed to generate new potential business clientele, generally operated through a variety of marketing campaigns or programs. Lead management facilitates a business's connection bet ...

company Element, based in

Stockholm Stockholm () is the capital and largest city of Sweden as well as the largest urban area in Scandinavia. Approximately 980,000 people live in the municipality, with 1.6 million in the urban area, and 2.4 million in the metropo ...

Sweden Sweden, formally the Kingdom of Sweden,The United Nations Group of Experts on Geographical Names states that the country's formal name is the Kingdom of SwedenUNGEGN World Geographical Names, Sweden./ref> is a Nordic countries, Nordic c ...

. 2016 – Nortal Group shareholders bought back 50% of Group shares from Enterprise Investors and LHV Pension Funds
regaining full ownership of the company
2017 – Nortal issue
bonds for 15 million euros
to boost expansion. 2018 - Nortal opens an office in Düsseldorf, Germany 2018 – Nortal acquires U.S. Compan
Dev9
expanding its North American footprint. 2020 - Nortal announce
selling off its marketing automation division in Sweden via a management buyout.
2020 - Nortal acquired Schütze AG, a leading strategic consulting and software engineering company in Germany. The merge strengthened Nortal’s expansion strategy in Europe, creating a transatlantic digital transformation powerhouse of 1000 experts. Over the years Nortal has been the start for several spin-off businesses, which continue to operate as separate companies –

ZeroTurnaround ZeroTurnaround was a Java development tools software company founded by Jevgeni Kabanov and Toomas Römer in 2007. It was acquired by Rogue Wave Software in 2017. In January 2019, Rogue Wave Software and the legacy ZeroTurnaround software product ...

, Plumbr, eInvoices Centre, OpenText ECM and Leanest Ltd. One of the founding members, Taavi Kotka left Nortal in 2012 to become the first Chief Information Officer of the Estonian government and one of the founders of the e-Residency program.

Areas of expertise

Since the foundation of the company, Nortal's solutions have been implemented in 60 countries across five continents. Nortal has received significant critical acclaim for many of its solutions. Most notably a third of all e-government solutions in

have been planned and implemented by Nortal, for example operative system of European Union structural funds for Estonian Ministry of Finance, employment information system for Estonian Unemployment Insurance Fund, launching proactive family and parental benefits for Social Insurance Board etc. Among some of its most noteworthy projects are also the electronic financial management platform GIFMIS for the federal government of

, e-tax system for

Botswana Botswana (, ), officially the Republic of Botswana ( tn, Lefatshe la Botswana, label= Setswana, ), is a landlocked country in Southern Africa. Botswana is topographically flat, with approximately 70 percent of its territory being the Kal ...

Unified Revenue Service (BURS) and Invest Easy, major government e-services portal for the

Sultanate of Oman Oman ( ; ar, عُمَان ' ), officially the Sultanate of Oman ( ar, سلْطنةُ عُمان ), is an Arabian country located in southwestern Asia. It is situated on the southeastern coast of the Arabian Peninsula, and spans the mouth of t ...

. Invest Easy is widely acknowledged and awarded EODB (ease of doing business) project that has had substantial impact on local business environment and climate in

. Following successful launch and implementation of Invest Easy portal, Oman made an unprecedented leap in the Ease of Doing Business Ranking of World Bank's annual Doing Business 2017 report, jumping 127 places in category ’Starting a Business’ compared to previous year. Invest Easy has also been awarded: H H Sheikh Salem al Ali al Sabah Informatics Award 2016 in the Government category; Al Roya Economic Award for Best Government to Business e-service; GCC e-Government Award for Best Government to Business e-service etc. UNCTAD (GER.co rating ) rated Invest Easy portal in Oman with a perfect score of 10/10, naming it one of the five best government-to-business (G2B) solutions in the world Among other examples, in Germany the company launched an award-winning pilot to manage digital prescriptions, paired with medical video consultations in the federal state of Hessen, together with Optica and other partners.

Operations

Since the founding of the company in 2000, Nortal's solutions have been implemented in 60 countries across five continents. Nortal has eigh
home markets
–

Finland Finland ( fi, Suomi ; sv, Finland ), officially the Republic of Finland (; ), is a Nordic country in Northern Europe. It shares land borders with Sweden to the northwest, Norway to the north, and Russia to the east, with the Gulf of Bot ...

Lithuania Lithuania (; lt, Lietuva ), officially the Republic of Lithuania ( lt, Lietuvos Respublika, links=no ), is a country in the Baltic region of Europe. It is one of three Baltic states and lies on the eastern shore of the Baltic Sea. Lithuania ...

, UAE,

Germany Germany,, officially the Federal Republic of Germany, is a country in Central Europe. It is the second most populous country in Europe after Russia, and the most populous member state of the European Union. Germany is situated betwee ...

United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country Continental United States, primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., ...

and

Serbia Serbia (, ; Serbian: , , ), officially the Republic of Serbia ( Serbian: , , ), is a landlocked country in Southeastern and Central Europe, situated at the crossroads of the Pannonian Basin and the Balkans. It shares land borders with Hu ...

Social Responsibility

To promote learning and innovation,

and IT-

analysis Analysis ( : analyses) is the process of breaking a complex topic or substance into smaller parts in order to gain a better understanding of it. The technique has been applied in the study of mathematics and logic since before Aristotle (3 ...

, Nortal has launched cooperation initiatives with universities in

and

, where Nortal's senior specialists run educational courses on a regular basis. Nortal supports

mathematics Mathematics is an area of knowledge that includes the topics of numbers, formulas and related structures, shapes and the spaces in which they are contained, and quantities and their changes. These topics are represented in modern mathematics ...

and

science Science is a systematic endeavor that builds and organizes knowledge in the form of testable explanations and predictions about the universe. Science may be as old as the human species, and some of the earliest archeological evidence ...

education both through participating in the organization of science and mathematics competitions in Estonian secondary schools as well as by providing awards. Nortal contributes to the development of the Estonian ICT sector by providing know-how, consultations and financial support to Estonian start-ups through strategic partnerships with EstBAN, the Estonian Business Angel Network. Nortal was awarded the Silver Level in 2015, 2016 and 2017 by EcoVadis.

People

The company has been owned entirely by employees since 2016. The chairman of the board of Nortal is Priit Alamäe. The management board members include
Andre Krull, Jaanus Erlemann and Neringa Narbutiene

References

External links

Official website
* {{Commons category-inline Software companies of Estonia Software companies established in 2000 2000 establishments in Estonia Estonian brands Information technology companies of Estonia International consulting firms