Network monitoring
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Network monitoring is the use of a system that constantly monitors a
computer network A computer network is a set of computers sharing resources located on or provided by network nodes. The computers use common communication protocols over digital interconnections to communicate with each other. These interconnections are ...
for slow or failing components and that notifies the
network administrator A network administrator is a person designated in an organization whose responsibility includes maintaining computer infrastructures with emphasis on local area networks (LANs) up to wide area networks (WANs). Responsibilities may vary between org ...
(via
email Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic ( digital) version of, or counterpart to, mail, at a time when "mail" mean ...
, SMS or other alarms) in case of outages or other trouble. Network monitoring is part of
network management Network management is the process of administering and managing computer networks. Services provided by this discipline include fault analysis, performance management, provisioning of networks and maintaining quality of service. Network managem ...
.


Details

While an intrusion detection system monitors a network threats from the outside, a network monitoring system monitors the network for problems caused by overloaded or crashed servers, network connections or other devices. For example, to determine the status of a web server, monitoring software may periodically send an HTTP request to fetch a page. For
email Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic ( digital) version of, or counterpart to, mail, at a time when "mail" mean ...
servers, a test message might be sent through
SMTP The Simple Mail Transfer Protocol (SMTP) is an Internet standard communication protocol for electronic mail transmission. Mail servers and other message transfer agents use SMTP to send and receive mail messages. User-level email clients ty ...
and retrieved by
IMAP In computing, the Internet Message Access Protocol (IMAP) is an Internet standard protocol used by email clients to retrieve email messages from a mail server over a TCP/IP connection. IMAP is defined by . IMAP was designed with the goal of per ...
or
POP3 In computing, the Post Office Protocol (POP) is an application-layer Internet standard protocol used by e-mail clients to retrieve e-mail from a mail server. POP version 3 (POP3) is the version in common use, and along with IMAP the most common ...
. Commonly measured metrics are
response time Response time may refer to: *The time lag between an electronic input and the output signal which depends upon the value of passive components used. * Responsiveness, how quickly an interactive system responds to user input * Response time (biolog ...
,
availability In reliability engineering, the term availability has the following meanings: * The degree to which a system, subsystem or equipment is in a specified operable and committable state at the start of a mission, when the mission is called for at ...
and
uptime Uptime is a measure of system reliability, expressed as the percentage of time a machine, typically a computer, has been working and available. Uptime is the opposite of downtime. It is often used as a measure of computer operating system reliab ...
, although both consistency and reliability metrics are starting to gain popularity. The widespread addition of
WAN optimization WAN optimization is a collection of techniques for improving data transfer across wide area networks (WANs). In 2008, the WAN optimization market was estimated to be $1 billion, and was to grow to $4.4 billion by 2014 according to Gartner, a tech ...
devices is having an adverse effect on most network monitoring tools, especially when it comes to measuring accurate
end-to-end delay End-to-end delay or one-way delay (OWD) refers to the time taken for a packet to be transmitted across a network from source to destination. It is a common term in IP network monitoring, and differs from round-trip time (RTT) in that only path in ...
because they limit round-trip delay time visibility. Status request failures, such as when a connection cannot be established, it times-out, or the document or message cannot be retrieved, usually produce an action from the monitoring system. These actions vary; An alarm may be sent (via SMS, email, etc.) to the resident
sysadmin A system administrator, or sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensu ...
, automatic failover systems may be activated to remove the troubled server from duty until it can be repaired, etc. Monitoring the performance of a network
uplink In a telecommunications network, a link is a communication channel that connects two or more devices for the purpose of data transmission. The link may be a dedicated physical link or a virtual circuit that uses one or more physical links or sha ...
is also known as
network traffic measurement In computer networks, network traffic measurement is the process of measuring the amount and type of traffic on a particular network. This is especially important with regard to effective bandwidth management. Techniques Network performance cou ...
.


Network tomography

Network tomography is an important area of network measurement, which deals with monitoring the health of various links in a network using end-to-end probes sent by agents located at vantage points in the network/
Internet The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...
.


Route analytics

Route analytics is another important area of network measurement. It includes the methods, systems, algorithms and tools to monitor the routing posture of networks. Incorrect routing or routing issues cause undesirable performance degradation or downtime.


Various types of protocols

Site monitoring services can check HTTP pages,
HTTPS Hypertext Transfer Protocol Secure (HTTPS) is an extension of the Hypertext Transfer Protocol (HTTP). It is used for secure communication over a computer network, and is widely used on the Internet. In HTTPS, the communication protocol is enc ...
, SNMP, FTP,
SMTP The Simple Mail Transfer Protocol (SMTP) is an Internet standard communication protocol for electronic mail transmission. Mail servers and other message transfer agents use SMTP to send and receive mail messages. User-level email clients ty ...
,
POP3 In computing, the Post Office Protocol (POP) is an application-layer Internet standard protocol used by e-mail clients to retrieve e-mail from a mail server. POP version 3 (POP3) is the version in common use, and along with IMAP the most common ...
,
IMAP In computing, the Internet Message Access Protocol (IMAP) is an Internet standard protocol used by email clients to retrieve email messages from a mail server over a TCP/IP connection. IMAP is defined by . IMAP was designed with the goal of per ...
, DNS, SSH, TELNET, SSL, TCP, ICMP, SIP, UDP, Media Streaming and a range of other ports with a variety of check intervals ranging from every four hours to every one minute. Typically, most network monitoring services test your server anywhere between once per hour to once per minute. For monitoring network performance, most tools use protocols like SNMP, NetFlow, Packet Sniffing, or WMI.


Internet server monitoring

Monitoring an internet server means that the server owner always knows if one or all of his services go down. Server monitoring may be internal, i.e. web server software checks its status and notifies the owner if some services go down, and external, i.e. some web server monitoring companies check the status of the services with a certain frequency. Server monitoring can encompass a check of system metrics, such as CPU usage, memory usage,
network performance Network performance refers to measures of service quality of a network as seen by the customer. There are many different ways to measure the performance of a network, as each network is different in nature and design. Performance can also be model ...
and
disk space Computer data storage is a technology consisting of computer components and recording media that are used to retain digital data. It is a core function and fundamental component of computers. The central processing unit (CPU) of a computer ...
. It can also include application monitoring, such as checking the processes of programs such as Apache HTTP server,
MySQL MySQL () is an open-source relational database management system (RDBMS). Its name is a combination of "My", the name of co-founder Michael Widenius's daughter My, and "SQL", the acronym for Structured Query Language. A relational database ...
, Nginx, Postgres and others. External monitoring is more reliable, as it keeps on working when the server completely goes down. Good server monitoring tools also have performance benchmarking, alerting capabilities and the ability to link certain thresholds with automated server jobs, such as provisioning more memory or performing a backup.


Servers around the globe

Network monitoring services usually have several servers around the globe - for example in America, Europe, Asia, Australia and other locations. By having multiple servers in different geographic locations, a monitoring service can determine if a Web server is available across different networks worldwide. The more the locations used, the more complete the picture of network availability.


Web server monitoring process

When monitoring a web server for potential problems, an external web monitoring service checks several parameters. First of all, it monitors for a proper HTTP return code. By HTTP specifications RFC 2616, any web server returns several HTTP codes. Analysis of the HTTP codes is the fastest way to determine the current status of the monitored web server. Third-party application performance monitoring tools provide additional web server monitoring, alerting and reporting capabilities.


Notification

As the information brought by web server monitoring services is in most cases urgent and may be of crucial importance, various notification methods may be used:
e-mail Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic (digital) version of, or counterpart to, mail, at a time when "mail" meant ...
, landline and cell phones, messengers, SMS,
fax Fax (short for facsimile), sometimes called telecopying or telefax (the latter short for telefacsimile), is the telephonic transmission of scanned printed material (both text and images), normally to a telephone number connected to a printer o ...
, pagers, etc.


See also


Notes and references


External links

*{{dmoz, Computers/Software/Networking/Network_Management, Network Management
List of Network Monitoring and Management Tools at Stanford University
Network management de:Network monitoring