The National Emergency Number Association (NENA) is an organization whose mission it is to foster the technological advancement, availability, and implementation of a universal

emergency telephone number Most public switched telephone networks have a single emergency telephone number (sometimes known as the universal emergency telephone number or the emergency services number) that allows a caller to contact local emergency services for assista ...

system in the

United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...

. In carrying out its mission, NENA promotes

research Research is "creativity, creative and systematic work undertaken to increase the stock of knowledge". It involves the collection, organization and analysis of evidence to increase understanding of a topic, characterized by a particular att ...

, planning, training and

education Education is a purposeful activity directed at achieving certain aims, such as transmitting knowledge or fostering skills and character traits. These aims may include the development of understanding, rationality, kindness, and honesty. Va ...

. The protection of human life, the preservation of

property Property is a system of rights that gives people legal control of valuable things, and also refers to the valuable things themselves. Depending on the nature of the property, an owner of property may have the right to consume, alter, share, r ...

and the maintenance of general community security are among NENA's objectives. One of NENA's main functions is to grade the quality of the

9-1-1 , usually written 911, is an emergency telephone number for the United States, Canada, Mexico, Panama, Palau, Argentina, Philippines, Jordan, as well as the North American Numbering Plan (NANP), one of eight N11 codes. Like other emergency nu ...

(the ''Universal Emergency Number'' since 1968) services that exist throughout the

United States of America The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territo ...

. Through their Report Card to the Nation (RCN), the RCN Commission reviews and grades the performance of 9-1-1 centres based on their established standards of practice. NENA is tracking the deployment of

Enhanced 9-1-1 Enhanced 911, E-911 or E911 is a system used in North America to automatically provide the caller's location to 9-1-1, 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists kn ...

and the Wireless Phase 1 and 2 initiatives. The latter are enabling 9-1-1 call takers to (in Phase 1) identify the cell tower related to the caller and (in Phase 2) to identify the actual geographic location of the caller. In 2021, the Denver's 911 was reported as the "out of compliance".

References

External links

* {{official website, http://www.nena.org Public safety Emergency medical services in the United States Firefighting in the United States Organizations based in Virginia