National Board for Consumer Complaints (Sweden)
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The National Board for Consumer Disputes ( sv, Allmänna reklamationsnämnden, ARN) is a Swedish government agency that answers to the
Ministry of Finance A ministry of finance is a part of the government in most countries that is responsible for matters related to the finance. Lists of current ministries of finance Named "Ministry" * Ministry of Finance (Afghanistan) * Ministry of Finance and Ec ...
. The agency is headquartered in Stockholm. Its main task is to issue non-binding recommendations on the resolution of disputes between consumers and business operators. A person can, free of charge, file complaints against a company. If the company does not follow the recommendation from ARN, the consumer has the possibility to take the matter to court.


See also

* Government agencies in Sweden.


References


External links


National Board for Consumer Disputes
- Official site
Svarta listan (Black list) – List of companies which do not follow ARN recommendations- the list is published by the magazine Råd & Rön
National Board for Consumer Disputes Economy of Sweden Society of Sweden Consumer rights agencies {{Sweden-org-stub