''My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style'' is a book by Jerry Newman about low-wage work in
fast-food outlets. Newman is a distinguished professor at
University at Buffalo (N.Y.) School of Management who has taught business courses for nearly 30 years, and went undercover as a bottom-rung worker for the biggest names in fast food, including
McDonald's
McDonald's Corporation is an American Multinational corporation, multinational fast food chain store, chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechri ...
and
Burger King
Burger King (BK) is an American-based multinational chain store, chain of hamburger fast food restaurants. Headquartered in Miami-Dade County, Florida, the company was founded in 1953 as Insta-Burger King, a Jacksonville, Florida–based res ...
.
Review
The book has had favorable reviews. ''The Wall Street Journal'' wrote:
Jerry Newman offers entertaining anecdotes and wonderful descriptions of the personalities working at every station of responsibility. ... Unusual for a business book offering management advice, My Secret Life on the McJob is written from the perspective of a crew member on the receiving end of the boss's expectations rather than from that of a manager who faces the challenges of building a team, running a business and earning a return on investment. ... It offers many lessons that would be helpful to managers in almost every segment of business—or even government.
:—Andrew H. Card Jr., President Bush's chief of staff from January 2001 to April 2006; The Wall Street Journal, January 17, 2007.
See also
*
McJob
"McJob" is a slang term for a low-paying, low-prestige dead-end job that requires few skills and offers very little chance of advancement. The term "McJob" comes from the name of the fast-food restaurant McDonald's, but is used to describe any lo ...
* ''
Nickel and Dimed''
References
External links
Management Professor Uncovers Fast-Food Business Lessons
2007 non-fiction books
Books about poverty
Books about the United States
Criticism of fast food
Current affairs books
Books about labour
Health and wellness books
American memoirs
Surveillance
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