Microsoft Knowledge Base (MSKB) was a website repository of over 150,000 articles made available to the public by
Microsoft Corporation
Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
for
technical support
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. Many companies provid ...
. It contained information on many problems encountered by users of Microsoft products. Each article bore an ID number and articles were often referred to by their Knowledge Base (KB) ID.
Microsoft Windows update names typically start with the letters "KB", in reference to the specific article on that issue. Previously, the letter "Q" was used.
As of 2020, Microsoft began to discontinue the Knowledge Base service. Some content was migrated to the learn.microsoft.com sub-site.
kbalertz.com was a website that provided email alerts of new articles,
although Microsoft had also provided a similar service.
See also
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MSDN Library
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Windows Update
Windows Update is a Microsoft service for the Windows 9x and Windows NT families of the Microsoft Windows operating system, which automates downloading and installing Microsoft Windows software updates over the Internet. The service delivers sof ...
References
External links
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{{Microsoft-stub
Microsoft culture
Microsoft websites