Mental model
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A mental model is an explanation of someone's
thought In their most common sense, the terms thought and thinking refer to conscious cognitive processes that can happen independently of sensory stimulation. Their most paradigmatic forms are judging, reasoning, concept formation, problem solving, an ...
process about how something works in the real world. It is a representation of the surrounding world, the relationships between its various parts and a person's intuitive perception about their own acts and their consequences. Mental models can help shape
behaviour Behavior (American English) or behaviour (British English) is the range of actions and mannerisms made by individuals, organisms, systems or artificial entities in some environment. These systems can include other systems or organisms as wel ...
and set an approach to solving problems (similar to a personal
algorithm In mathematics and computer science, an algorithm () is a finite sequence of rigorous instructions, typically used to solve a class of specific problems or to perform a computation. Algorithms are used as specifications for performing ...
) and doing tasks. A mental model is a kind of internal symbol or representation of external reality, hypothesized to play a major role in
cognition Cognition refers to "the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses". It encompasses all aspects of intellectual functions and processes such as: perception, attention, though ...
,
reasoning Reason is the capacity of consciously applying logic by drawing conclusions from new or existing information, with the aim of seeking the truth. It is closely associated with such characteristically human activities as philosophy, science, langu ...
and
decision-making In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. It could be either ra ...
.
Kenneth Craik Kenneth James William Craik (; 1914 – 1945) was a Scottish philosopher and psychologist. Life He was born in Edinburgh on 29 March 1914, the son of James Craik, a solicitor. The family lived at 13 Abercromby Place in Edinburgh's Second New ...
suggested in 1943 that the mind constructs "small-scale models" of reality that it uses to anticipate events.
Jay Wright Forrester Jay Wright Forrester (July 14, 1918 – November 16, 2016) was a pioneering American computer engineer and systems scientist. He is credited with being one of the inventors of magnetic core memory, the predominant form of random-access compu ...
defined general mental models as:
The image of the world around us, which we carry in our head, is just a model. Nobody in his head imagines all the world, government or country. He has only selected concepts, and relationships between them, and uses those to represent the real system (Forrester, 1971).
In psychology, the term ''mental models'' is sometimes used to refer to
mental representation A mental representation (or cognitive representation), in philosophy of mind, cognitive psychology, neuroscience, and cognitive science, is a hypothetical internal cognitive symbol that represents external reality, or else a mental process that ...
s or mental simulation generally. The concepts of
schema (psychology) In psychology and cognitive science, a schema (plural ''schemata'' or ''schemas'') describes a pattern of thought or behavior that organizes categories of information and the relationships among them. It can also be described as a mental structu ...
and
conceptual model A conceptual model is a representation of a system. It consists of concepts used to help people know, understand, or simulate a subject the model represents. In contrast, physical models are physical object such as a toy model that may be asse ...
s are cognitively adjacent. At other times it is used to refer to and to the mental model theory of reasoning developed by
Philip Johnson-Laird Philip Nicholas Johnson-Laird, FRS, FBA (born 12 October 1936) is a philosopher of language and reasoning and a developer of the mental model theory of reasoning. He was a professor at Princeton University's Department of Psychology, as well ...
and
Ruth M.J. Byrne Ruth M.J. Byrne, FTCD, MRIA, (born 1962) is an Irish cognitive scientist and author of several books on human reasoning. She is the Professor of Cognitive Science, in the School of Psychology and Institute of Neuroscience, Trinity College D ...
.


History

The term ''mental model'' is believed to have originated with
Kenneth Craik Kenneth James William Craik (; 1914 – 1945) was a Scottish philosopher and psychologist. Life He was born in Edinburgh on 29 March 1914, the son of James Craik, a solicitor. The family lived at 13 Abercromby Place in Edinburgh's Second New ...
in his 1943 book ''The Nature of Explanation''. Georges-Henri Luquet in ''Le dessin enfantin'' (Children's drawings), published in 1927 by Alcan, Paris, argued that children construct internal models, a view that influenced, among others, child psychologist
Jean Piaget Jean William Fritz Piaget (, , ; 9 August 1896 – 16 September 1980) was a Swiss psychologist known for his work on child development. Piaget's theory of cognitive development and epistemological view are together called "genetic epistemolo ...
.
Philip Johnson-Laird Philip Nicholas Johnson-Laird, FRS, FBA (born 12 October 1936) is a philosopher of language and reasoning and a developer of the mental model theory of reasoning. He was a professor at Princeton University's Department of Psychology, as well ...
published ''Mental Models: Towards a Cognitive Science of Language, Inference and Consciousness'' in 1983. In the same year,
Dedre Gentner Dedre Dariel Gentner (born 1944) is an American cognitive and developmental psychologist. She is the Alice Gabriel Twight Professor of Psychology at Northwestern University. She is a leading researcher in the study of analogical reasoning. Wor ...
and Albert Stevens edited a collection of chapters in a book also titled ''Mental Models''. The first line of their book explains the idea further: "One function of this chapter is to belabor the obvious; people's views of the world, of themselves, of their own capabilities, and of the tasks that they are asked to perform, or topics they are asked to learn, depend heavily on the conceptualizations that they bring to the task." (see the book: '' Mental Models''). Since then, there has been much discussion and use of the idea in human-computer interaction and
usability Usability can be described as the capacity of a system to provide a condition for its users to perform the tasks safely, effectively, and efficiently while enjoying the experience. In software engineering, usability is the degree to which a sof ...
by researchers including Donald Norman and Steve Krug (in his book ''
Don't Make Me Think ''Don't Make Me Think'' is a book by Steve Krug about human–computer interaction and web usability. The book's premise is that a good software program or web site should let users accomplish their intended tasks as easily and directly as pos ...
'').
Walter Kintsch Walter Kintsch (born 1932) is an American Professor Emeritus of Psychology at the University of Colorado Boulder ( United States). He is renowned for his groundbreaking theories in cognitive psychology, especially in relation to text comprehens ...
and Teun A. van Dijk, using the term ''situation model'' (in their book ''Strategies of Discourse Comprehension'', 1983), showed the relevance of mental models for the production and comprehension of
discourse Discourse is a generalization of the notion of a conversation to any form of communication. Discourse is a major topic in social theory, with work spanning fields such as sociology, anthropology, continental philosophy, and discourse analysis. ...
.
Charlie Munger Charles Thomas Munger (born January 1, 1924) is an American billionaire investor, businessman, and former real estate attorney. He is vice chairman of Berkshire Hathaway, the conglomerate controlled by Warren Buffett; Buffett has described Mung ...
popularized the use of multi-disciplinary mental models for making business and investment decisions.


Mental models and reasoning

One view of human reasoning is that it depends on mental models. In this view, mental models can be constructed from perception, imagination, or the comprehension of discourse (Johnson-Laird, 1983). Such mental models are similar to architects' models or to physicists' diagrams in that their structure is analogous to the structure of the situation that they represent, unlike, say, the structure of logical forms used in formal rule theories of reasoning. In this respect, they are a little like pictures in the picture theory of language described by philosopher
Ludwig Wittgenstein Ludwig Josef Johann Wittgenstein ( ; ; 26 April 1889 – 29 April 1951) was an Austrian- British philosopher who worked primarily in logic, the philosophy of mathematics, the philosophy of mind, and the philosophy of language. He is consi ...
in 1922.
Philip Johnson-Laird Philip Nicholas Johnson-Laird, FRS, FBA (born 12 October 1936) is a philosopher of language and reasoning and a developer of the mental model theory of reasoning. He was a professor at Princeton University's Department of Psychology, as well ...
and
Ruth M.J. Byrne Ruth M.J. Byrne, FTCD, MRIA, (born 1962) is an Irish cognitive scientist and author of several books on human reasoning. She is the Professor of Cognitive Science, in the School of Psychology and Institute of Neuroscience, Trinity College D ...
developed their
mental model theory of reasoning The mental model theory of reasoning was developed by Philip Johnson-Laird and Ruth M.J. Byrne (Johnson-Laird and Byrne, 1991). It has been applied to the main domains of deductive inference including relational inferences such as spatial and tempor ...
which makes the assumption that reasoning depends, not on logical form, but on mental models (Johnson-Laird and Byrne, 1991).


Principles of mental models

Mental models are based on a small set of fundamental assumptions (
axiom An axiom, postulate, or assumption is a statement that is taken to be true, to serve as a premise or starting point for further reasoning and arguments. The word comes from the Ancient Greek word (), meaning 'that which is thought worthy or ...
s), which distinguish them from other proposed representations in the psychology of reasoning (Byrne and Johnson-Laird, 2009). Each mental model represents a possibility. A mental model represents one possibility, capturing what is common to all the different ways in which the possibility may occur (Johnson-Laird and Byrne, 2002). Mental models are iconic, i.e., each part of a model corresponds to each part of what it represents (Johnson-Laird, 2006). Mental models are based on a principle of truth: they typically represent only those situations that are possible, and each model of a possibility represents only what is true in that possibility according to the proposition. However, mental models can represent what is false, temporarily assumed to be true, for example, in the case of
counterfactual conditionals Counterfactual conditionals (also ''subjunctive'' or ''X-marked'') are conditional sentences which discuss what would have been true under different circumstances, e.g. "If Peter believed in ghosts, he would be afraid to be here." Counterfactual ...
and
counterfactual thinking Counterfactual thinking is a concept in psychology that involves the human tendency to create possible alternatives to life events that have already occurred; something that is contrary to what actually happened. Counterfactual thinking is, as i ...
(Byrne, 2005).


Reasoning with mental models

People infer that a conclusion is valid if it holds in all the possibilities. Procedures for reasoning with mental models rely on counter-examples to refute invalid inferences; they establish validity by ensuring that a conclusion holds over all the models of the premises. Reasoners focus on a subset of the possible models of multiple-model problems, often just a single model. The ease with which reasoners can make deductions is affected by many factors, including age and working memory (Barrouillet, et al., 2000). They reject a conclusion if they find a counterexample, i.e., a possibility in which the premises hold, but the conclusion does not (Schroyens, et al. 2003; Verschueren, et al., 2005).


Criticisms

Scientific debate continues about whether human reasoning is based on mental models, versus formal rules of inference (e.g., O'Brien, 2009), domain-specific rules of inference (e.g., Cheng & Holyoak, 2008; Cosmides, 2005), or probabilities (e.g., Oaksford and Chater, 2007). Many empirical comparisons of the different theories have been carried out (e.g., Oberauer, 2006).


Mental models of dynamics systems: mental models in system dynamics


Characteristics

A mental model is generally: * founded on unquantifiable, impugnable, obscure, or incomplete facts; * flexible – considerably variable in positive as well as in negative sense; * an information filter that causes selective perception, perception of only selected parts of
information Information is an abstract concept that refers to that which has the power to inform. At the most fundamental level information pertains to the interpretation of that which may be sensed. Any natural process that is not completely random, ...
; * very limited, compared with the complexities of the world, and even when a scientific model is extensive and in accordance with a certain
reality Reality is the sum or aggregate of all that is real or existent within a system, as opposed to that which is only imaginary. The term is also used to refer to the ontological status of things, indicating their existence. In physical terms, re ...
in the derivation of
logical consequence Logical consequence (also entailment) is a fundamental concept in logic, which describes the relationship between statements that hold true when one statement logically ''follows from'' one or more statements. A valid logical argument is on ...
s of it, it must take into account such restrictions as
working memory Working memory is a cognitive system with a limited capacity that can hold information temporarily. It is important for reasoning and the guidance of decision-making and behavior. Working memory is often used synonymously with short-term memory, ...
; i.e., rules on the maximum number of elements that people are able to remember,
gestaltism Gestalt-psychology, gestaltism, or configurationism is a school of psychology that emerged in the early twentieth century in Austria and Germany as a theory of perception that was a rejection of basic principles of Wilhelm Wundt's and Edward ...
s or failure of the principles of
logic Logic is the study of correct reasoning. It includes both formal and informal logic. Formal logic is the science of deductively valid inferences or of logical truths. It is a formal science investigating how conclusions follow from prem ...
, etc.; * dependent on sources of information, which one cannot find anywhere else, are available at any time and can be used. Mental models are a fundamental way to understand organizational learning. Mental models, in popular science parlance, have been described as "deeply held images of thinking and acting". Mental models are so basic to understanding the world that people are hardly conscious of them.


Expression of mental models of dynamic systems

S.N. Groesser and M. Schaffernicht (2012) describe three basic methods which are typically used: * Causal loop diagrams – displaying tendency and a direction of information connections and the resulting causality and feedback loops * System structure diagrams – another way to express the structure of a qualitative dynamic system * Stock and flow diagrams - a way to quantify the structure of a dynamic system These methods allow showing a mental model of a dynamic system, as an explicit, written model about a certain system based on internal beliefs. Analyzing these graphical representations has been an increasing area of research across many social science fields. Additionally software tools that attempt to capture and analyze the structural and functional properties of individual mental models such as Mental Modeler, "a participatory modeling tool based in fuzzy-logic cognitive mapping", have recently been developed and used to collect/compare/combine mental model representations collected from individuals for use in social science research, collaborative decision-making, and natural resource planning.


Mental model in relation to system dynamics and systemic thinking

In the simplification of reality, creating a model can find a sense of reality, seeking to overcome
systemic thinking In the context of systems science and systems philosophy, systemics is an initiative to study systems. It is an attempt at developing logical, mathematical, engineering and philosophical paradigms and frameworks in which physical, technological, ...
and
system dynamics System dynamics (SD) is an approach to understanding the nonlinear behaviour of complex systems over time using stocks, flows, internal feedback loops, table functions and time delays. Overview System dynamics is a methodology and mathematica ...
. These two disciplines can help to construct a better coordination with the reality of mental models and simulate it accurately. They increase the probability that the consequences of how to decide and act in accordance with how to plan. *
System dynamics System dynamics (SD) is an approach to understanding the nonlinear behaviour of complex systems over time using stocks, flows, internal feedback loops, table functions and time delays. Overview System dynamics is a methodology and mathematica ...
– extending mental models through the creation of explicit models, which are clear, easily communicated and can be compared with each other. *
Systemic thinking In the context of systems science and systems philosophy, systemics is an initiative to study systems. It is an attempt at developing logical, mathematical, engineering and philosophical paradigms and frameworks in which physical, technological, ...
– seeking the means to improve the mental models and thereby improve the quality of dynamic decisions that are based on mental models. Experimental studies carried out in
weightlessness Weightlessness is the complete or near-complete absence of the sensation of weight. It is also termed zero gravity, zero G-force, or zero-G. Weight is a measurement of the force on an object at rest in a relatively strong gravitational fie ...
and on Earth using
neuroimaging Neuroimaging is the use of quantitative (computational) techniques to study the structure and function of the central nervous system, developed as an objective way of scientifically studying the healthy human brain in a non-invasive manner. Incr ...
showed that humans are endowed with a mental model of the effects of gravity on object motion.


Single and double-loop learning

After analyzing the basic characteristics, it is necessary to bring the process of changing the mental models, or the process of learning.
Learning Learning is the process of acquiring new understanding, knowledge, behaviors, skills, values, attitudes, and preferences. The ability to learn is possessed by humans, animals, and some machines; there is also evidence for some kind of lea ...
is a back-loop process, and
feedback Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause-and-effect that forms a circuit or loop. The system can then be said to ''feed back'' into itself. The notion of cause-and-effect has to be handled ...
loops can be illustrated as: single-loop learning or double-loop learning.


Single-loop learning

Mental models affect the way that people work with information, and also how they determine the final decision. The decision itself changes, but the mental models remain the same. It is the predominant method of learning, because it is very convenient.


Double-loop learning

Double-loop learning (''see diagram below'') is used when it is necessary to change the mental model on which a decision depends. Unlike single loops, this model includes a shift in understanding, from simple and static to broader and more dynamic, such as taking into account the changes in the surroundings and the need for expression changes in mental models.


See also

*
All models are wrong All or ALL may refer to: Language * All, an indefinite pronoun in English * All, one of the English determiners * Allar language (ISO 639-3 code) * Allative case (abbreviated ALL) Music * All (band), an American punk rock band * ''All'' (All ...
* Cognitive map *
Cognitive psychology Cognitive psychology is the scientific study of mental processes such as attention, language use, memory, perception, problem solving, creativity, and reasoning. Cognitive psychology originated in the 1960s in a break from behaviorism, which ...
*
Conceptual model A conceptual model is a representation of a system. It consists of concepts used to help people know, understand, or simulate a subject the model represents. In contrast, physical models are physical object such as a toy model that may be asse ...
*
Educational psychology Educational psychology is the branch of psychology concerned with the scientific study of human learning. The study of learning processes, from both cognitive and behavioral perspectives, allows researchers to understand individual differences in ...
* Folk psychology *
Internal model (motor control) Internal may refer to: * Internality as a concept in behavioural economics *Neijia, internal styles of Chinese martial arts * Neigong or "internal skills", a type of exercise in meditation associated with Daoism *'' Internal (album)'' by Safia, 201 ...
*
Knowledge representation Knowledge representation and reasoning (KRR, KR&R, KR²) is the field of artificial intelligence (AI) dedicated to representing information about the world in a form that a computer system can use to solve complex tasks such as diagnosing a medic ...
* Lovemap *
Macrocognition Macrocognition indicates a descriptive level of cognition performed in natural instead of artificial (laboratory) environments. This term is reported to have been coined by Pietro Cacciabue and Erik Hollnagel in 1995. However, it is also reported ...
*
Map–territory relation The map–territory relation is the relationship between an object and a representation of that object, as in the relation between a geographical territory and a map of it. Polish-American scientist and philosopher Alfred Korzybski remarked that ...
*
Model-dependent realism Model-dependent realism is a view of scientific inquiry that focuses on the role of scientific models of phenomena. It claims reality should be interpreted based upon these models, and where several models overlap in describing a particular subject ...
*
Neuro-linguistic programming Neuro-linguistic programming (NLP) is a pseudoscientific approach to communication, personal development and psychotherapy, that first appeared in Richard Bandler and John Grinder's 1975 book ''The Structure of Magic I''. NLP claims that th ...
*
Neuroeconomics Neuroeconomics is an interdisciplinary field that seeks to explain human decision-making, the ability to process multiple alternatives and to follow through on a plan of action. It studies how economic behavior can shape our understanding of t ...
*
Neuroplasticity Neuroplasticity, also known as neural plasticity, or brain plasticity, is the ability of neural networks in the brain to change through growth and reorganization. It is when the brain is rewired to function in some way that differs from how it p ...
*
OODA loop The OODA loop is the cycle ''observe–orient–decide–act'', developed by military strategist and United States Air Force Colonel John Boyd. Boyd applied the concept to the combat operations process, often at the operational level during m ...
*
Psyche (psychology) In psychology, the psyche is the totality of the human mind, conscious and unconscious. Many thinkers, including Carl Jung, also include in this definition the overlap and tension between the personal and the collective elements in man. Psych ...
*
Self-stereotyping Within social psychology self-stereotyping (or autostereotyping) is a process described as part of social identity theory (SIT) and, more specifically, self-categorization theory (SCT). Self-stereotyping occurs when an individual integrates comm ...
* Social intuitionism * Space mapping *
System dynamics System dynamics (SD) is an approach to understanding the nonlinear behaviour of complex systems over time using stocks, flows, internal feedback loops, table functions and time delays. Overview System dynamics is a methodology and mathematica ...
*
Text and conversation theory Text and conversation is a theory in the field of organizational communication illustrating how communication makes up an organization. In the theory's simplest explanation, an organization is created and defined by communication. Communication "is" ...


Notes


References

* Barrouillet, P. et al. (2000)
Conditional reasoning by mental models: chronometric and developmental evidence
''Cognit.'' 75, 237-266. * Byrne, R.M.J. (2005).
The Rational Imagination: How People Create Counterfactual Alternatives to Reality
'' Cambridge MA: MIT Press. * Byrne, R.M.J. & Johnson-Laird, P.N. (2009). 'If' and the problems of conditional reasoning. ''Trends in Cognitive Sciences''. 13, 282-287 * Cheng, P.C. and Holyoak, K.J. (2008) Pragmatic reasoning schemas. In
Reasoning: studies of human inference and its foundations
' (Adler, J.E. and Rips, L.J., eds), pp. 827–842, Cambridge University Press * Cosmides, L. et al. (2005) Detecting cheaters. ''Trends in Cognitive Sciences''. 9,505–506 * Forrester, J. W. (1971
Counterintuitive behavior of social systems
''Technology Review.'' * Oberauer K. (2006
Reasoning with conditionals: A test of formal models of four theories
''Cognit. Psychol.'' 53:238–283. * O’Brien, D. (2009). Human reasoning includes a mental logic. ''Behav. Brain Sci.'' 32, 96–97 * Oaksford, M. and Chater, N. (2007) ''Bayesian Rationality''. Oxford University Press * Johnson-Laird, P.N. (1983). ''Mental Models: Towards a Cognitive Science of Language, Inference, and Consciousness.'' Cambridge: Cambridge University Press. * Johnson-Laird, P.N. (2006) ''How We Reason''. Oxford University Press * Johnson-Laird, P.N. and Byrne, R.M.J. (2002) Conditionals: a theory of meaning, inference, and pragmatics. ''Psychol. Rev.'' 109, 646–678 * Schroyens, W. et al. (2003)
In search of counterexamples: Deductive rationality in human reasoning
''Quart. J. Exp. Psychol.'' 56(A), 1129–1145. * Verschueren, N. et al. (2005)
Everyday conditional reasoning: A working memory-dependent tradeoff between counterexample and likelihood use
''Mem. Cognit''. 33, 107-119.


Further reading

* Georges-Henri Luquet (2001). ''Children's Drawings''. Free Association Books. * Chater, N. et al. (2006) Probabilistic Models of Cognition: Conceptual Foundations. Trends Cogn Sci 10(7):287-91. . * Gentner, Dedre; Stevens, Albert L., eds. (1983)
''Mental Models''
Hillsdale: Erlbaum 1983. * Groesser, S.N. (2012).
Mental model of dynamic systems
'. In N.M. Seel (Ed.). The encyclopedia of the sciences of learning (Vol. 5, pp. 2195–2200). New York: Springer. * Groesser, S.N. & Schaffernicht, M. (2012). ''Mental Models of Dynamic Systems: Taking Stock and Looking Ahead''. System Dynamics Review, 28(1): 46-68, Wiley.
Johnson-Laird, P.N. 2005. The History of Mental Models
* Jones, N. A. et al. (2011).
Mental Models: an interdisciplinary synthesis of theory and methods
''Ecology and Society.''16 (1): 46. * Jones, N. A. et al. (2014).
Eliciting mental models: a comparison of interview procedures in the context of natural resource management
''Ecology and Society.''19 (1): 13. * Prediger, S. (2008).
Discontinuities for mental models - a source for difficulties with the multiplication of fractions
''Proceedings of ICME-11, Topic Study Group 10, Research and Development of Number Systems and Arithmetic''. (See also Prediger's references to Fischbein 1985 and Fischbein 1989, "Tacit models and mathematical reasoning".) * Robles-De-La-Torre, G. & Sekuler, R. (2004).
Numerically Estimating Internal Models of Dynamic Virtual Objects
". In: ''ACM Transactions on Applied Perception 1(2)'', pp. 102–117.


External links


Mental Models and Reasoning Laboratory

Systems Analysis, Modelling and Prediction Group, University of Oxford

System Dynamics Society
{{World view Conceptual models Cognitive modeling Cognitive psychology Cognitive science Information Information science