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Bell MTS Inc. (formerly Manitoba Telecom Services) is a subsidiary of
BCE Inc. BCE Inc., formerly Bell Canada Enterprises Inc., is a publicly traded Canadian holding company for Bell Canada, which includes telecommunications providers and various mass media assets under its subsidiary Bell Media Inc. Founded through a cor ...
that operates telecommunications services in
Manitoba Manitoba ( ) is a Provinces and territories of Canada, province of Canada at the Centre of Canada, longitudinal centre of the country. It is Canada's Population of Canada by province and territory, fifth-most populous province, with a population o ...
. Originally established as Manitoba Government Telephones after the Government of Manitoba purchased the Manitoba assets of
Bell Canada Bell Canada (commonly referred to as Bell) is a Canadian telecommunications company headquartered at 1 Carrefour Alexander-Graham-Bell in the borough of Verdun in Montreal, Quebec, Canada. It is an ILEC (incumbent local exchange carrier) in ...
, the corporation was privatized in 1996. On March 17, 2017, Bell regained control of MTS after the Bell Canada group's holding company BCE Inc. closed its $3.9 billion acquisition of the provider and, for regulatory reasons, Bell divested approximately one third of MTS's wireless business (including subscribers and retail outlets) to
Telus Telus Communications Inc. (TCI) is the wholly owned principal subsidiary of Telus Corporation, a Telecommunications in Canada, Canadian national telecommunications company that provides a wide range of telecommunications products and services ...
, and a smaller portion to the new entrant
Xplornet Xplore Inc. is a Woodstock, New Brunswick-based rural internet service provider. It is the largest rural focused broadband service provider in Canada. History Xplore Inc. was founded in 2004 under the name Barrett Enterprises. In 2011, Barrett ...
. Under Bell ownership, Bell MTS will serve as the headquarters of Bell's telecom businesses in western Canada.


History


Beginning

One of the first two telephone subscribers in Manitoba was Winnipeg businessman
James Henry Ashdown James Henry Ashdown (31 March 1844 – 5 April 1924), the "Merchant Prince of Winnipeg", arrived in Winnipeg in 1868 and began his business as a tinsmith. In 1870, he purchased two lots on the corner of Main Street and Bannatyne Avenue, the loca ...
in 1881.


Early 20th Century

MTS is the descendant company of Manitoba Government Telephones, which went into operation in January 1908 after the government of Manitoba bought Bell Canada's Manitoba operations. The
Crown corporation A state-owned enterprise (SOE) is a government entity which is established or nationalised by the ''national government'' or ''provincial government'' by an executive order or an act of legislation in order to earn profit for the government ...
became
Manitoba Telephone System Bell MTS Inc. (formerly Manitoba Telecom Services) is a subsidiary of BCE Inc. that operates telecommunications services in Manitoba. Originally established as Manitoba Government Telephones after the Government of Manitoba purchased the Manito ...
in 1921, and eventually took over all private telephone operations in the province.


1940s

MTS announced in late 1947 that it would modernize its long-distance equipment in both Winnipeg and Brandon, using Siemens Brothers Ltd. switching equipment, to better handle routing of automatic dialing of long-distance calls by telephone operators using the currently known Area Code system. To accomplish this, MTS needed to expand its Corydon Ave. long-distance switching centre by adding four additional storeys to the building. Initial communities to be set up with the new long-distance hardware included Boissevain, Deloraine, Dauphin, Kenton, Melita, Waskada, Lyleton, Tilston, Portage la Prairie, Pierson. A trial of Mobile radio-telephone service, a technology that was developed by AT&T, took place early in 1948. An earlier trial of wireless telephone service was conducted in northern Manitoba mining towns.


1950s

At midnight on June 21, 1959, Winnipeg was the first urban area in North America to implement the 9-9-9
emergency telephone number Most public switched telephone networks have a single emergency telephone number (sometimes known as the universal emergency telephone number or the emergency services number) that allows a caller to contact local emergency services for assis ...
. Also in the late 1950s, MTS located one of its administrative offices on Empress St. near the newly opened Polo Park Shopping Centre complex. In 2000 these employees were moved to 333 Main St., commonly known as ''MTS Place'', where 1,500 employees now work. This formed part of the Province's ''Downtown First'' strategy.


1970s

In the late 1970s, similar to policy changes implemented by
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile ...
in the U.S., MTS allowed its customers to purchase their own telephone equipment and with this, provided free installation of
RJ11 A registered jack (RJ) is a standardized telecommunication network interface for connecting voice and data equipment to a service provided by a local exchange carrier or long distance carrier. Registration interfaces were first defined in th ...
telephone jacks. In July 1979, MTS announced that it would be a pioneer in Telidon-based two-way electronic information services. The trial was called "Project IDA" and ran from 1980 to 1981.


1980s

MTS was a pioneer in offering videotex at the commercial level. In 1981, it partnered with
Infomart The Infomart is one of the largest buildings in Dallas, Texas ( USA). It is the world's first and only information processing marketing center. It is located at 1950 N. Stemmons Freeway in the Market Center neighborhood between Oak Lawn and ...
(then owned by the Torstar and Southam newspaper chains) to create the
Grassroots A grassroots movement is one that uses the people in a given district, region or community as the basis for a political or economic movement. Grassroots movements and organizations use collective action from the local level to effect change at t ...
service, providing information relevant to farmers on the Canadian prairies. Customers paid $47.50 per month to subscribe to Grassroots, plus connection fees to DATAPAC. Terminal equipment was manufactured by Norpak. They opened ''MTS Phone Centre'' stores in shopping malls to sell residential and business phones and services, and in 1984 opened two ''MTS Business Centre'' locations (Commodity Exchange Tower lobby and Empress St. office) to provide sales of business-level equipment. In the mid-1980s, MTS started a subsidiary known as MTX, which had invested in telecommunications in Saudi Arabia. However MTX was forced to shut down after controversy about the company back in Manitoba after MTX lost $27 million on the venture. In the late 1980s MTS launched MTS Mobility providing cellular and paging services in Manitoba after competitor Cantel was allowed to set up the cellular radio infrastructure and market the service before MTS.


1990s

In 1996, the Provincial government of Premier
Gary Filmon Gary Albert Filmon (born August 24, 1942) is Canadian politician from Manitoba. He was the leader of the Progressive Conservative Party of Manitoba from 1983 to 2000, and served as the 19th premier of Manitoba from 1988 to 1999. Political care ...
decided to sell the Manitoba Telephone System to private shareholders. The decision to privatize was seen as controversial, as it marked a significant departure from the Progressive Conservatives' earlier position that MTS should remain provincially owned. In January 1999, MTS partnered with ''Bell Canada'' to form ''Intrigna'', a Competitive Local Exchange Carrier (CLEC) which was created to expand telecommunications options for the business market in Alberta and British Columbia. As part of the deal, ''Bell Canada'' gained 20% ownership of MTS. They set up a jointly operated office in Calgary. By the summer of 1999, fibre optic cable had been laid in
Edmonton Edmonton ( ) is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region. The city an ...
and
Calgary Calgary ( ) is the largest city in the western Canadian province of Alberta and the largest metro area of the three Prairie Provinces. As of 2021, the city proper had a population of 1,306,784 and a metropolitan population of 1,481,806, maki ...
, and later extended to
Vancouver Vancouver ( ) is a major city in western Canada, located in the Lower Mainland region of British Columbia. As the most populous city in the province, the 2021 Canadian census recorded 662,248 people in the city, up from 631,486 in 2016. ...
, British Columbia. In August 1999, MTS completed work on a new trunked (digital) radio system known as ''FleetNet 800'', technology licensed from neighbouring
SaskTel Saskatchewan Telecommunications Holding Corporation, operating as SaskTel, is a Canadian crown-owned telecommunications firm based in the province of Saskatchewan. Owned by the provincial government, it provides wireline and wireless communicat ...
. In the Fall of 1999, MTS began to offer DSL high-speed Internet service in Winnipeg and Brandon, which later expanded to other areas of the province.


2000s

The CRTC met with the various telecommunications providers in Canada and required of them to implement a '' Service Improvement Plan'' (SIP). This meant that MTS had to improve service to northern remote areas that even by the 21st century had poor quality phone service. Customers in northern Manitoba complained that the microwave system could not handle data communications (modem, fax) well. This, as well as the collapse of a microwave relay tower linking
Churchill Sir Winston Leonard Spencer Churchill (30 November 187424 January 1965) was a British statesman, soldier, and writer who served as Prime Minister of the United Kingdom twice, from 1940 to 1945 during the Second World War, and again from 1 ...
in early January 2000, lead MTS to initiate upgrades to the Radisson-
Churchill Sir Winston Leonard Spencer Churchill (30 November 187424 January 1965) was a British statesman, soldier, and writer who served as Prime Minister of the United Kingdom twice, from 1940 to 1945 during the Second World War, and again from 1 ...
corridor with fibre optics and the
Lynn Lake Lynn Lake is a town in the northwest region of Manitoba, Canada, approximately from Winnipeg. The town is the fourth-largest town in Manitoba in terms of land area. It is centred on the original urban community of Lynn Lake. The town was named ...
-
Thompson Thompson may refer to: People * Thompson (surname) * Thompson M. Scoon (1888–1953), New York politician Places Australia *Thompson Beach, South Australia, a locality Bulgaria * Thompson, Bulgaria, a village in Sofia Province Canada ...
corridor with a digital microwave system to replace the outdated equipment. Cellular telephone service is currently available to 98% of population in the province. In 2003, MTS purchased the naming rights for the True North Centre in downtown Winnipeg, renaming it the
MTS Centre Canada Life Centre (formerly MTS Centre and Bell MTS Place) is an indoor arena in downtown Winnipeg, Manitoba. The arena is the home of the National Hockey League's Winnipeg Jets and their American Hockey League affiliate, the Manitoba Moose. T ...
. The 10-year deal between True North Sports & Entertainment and MTS, which was MTS's single largest advertising expenditure, was extended when the arena became a
National Hockey League The National Hockey League (NHL; french: Ligue nationale de hockey—LNH, ) is a professional ice hockey sports league, league in North America comprising 32 teams—25 in the United States and 7 in Canada. It is considered to be the top ranke ...
venue in 2011. In February 2004, MTS sold its 40% stake in Intrigna to Bell Canada for $230 million. In April 2004, MTS acquired
Allstream Allstream is a business communications provider based in Mississauga, Ontario that provides IP connectivity, managed IP services, unified communications and voice services to its customers in the United States and Canada. The company traces its ...
, the successor to the transcontinental railways' telegraph businesses. It renamed the main subsidiary to MTS Allstream Inc. until 2012, when it was split as MTS Inc. and Allstream Inc. On December 7, 2005, former BCE executive Pierre Blouin was named
Chief Executive Officer A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especiall ...
of Manitoba Telecom Services and of
MTS Allstream Bell MTS Inc. (formerly Manitoba Telecom Services) is a subsidiary of BCE Inc. that operates telecommunications services in Manitoba. Originally established as Manitoba Government Telephones after the Government of Manitoba purchased the Manito ...
, replacing longtime CEO Bill Fraser.


2010s

On March 31, 2011 MTS officially launched a HSPA+ wireless network along with the availability Apple's iPhone series of smartphones starting with the
iPhone 4 The iPhone 4 is a smartphone that was designed and marketed by Apple Inc. It is the fourth generation of the iPhone lineup, succeeding the iPhone 3GS and preceding the 4S. Following a number of notable leaks, the iPhone 4 was first unvei ...
. The wireless network had claims it would provide data speeds up to 21Mbit/s. In September 2012, MTS launched LTE, with it initially rolling out in the cities of Winnipeg and Brandon. MTS' older
CDMA Code-division multiple access (CDMA) is a channel access method used by various radio communication technologies. CDMA is an example of multiple access, where several transmitters can send information simultaneously over a single communicatio ...
network continues to work with CDMA handsets. According to the MTS website, MTS plans on shutting down its CDMA service by the end of 2016. In May 2013, Allstream was to be sold to Accelero Capital, with the deal expected to close by the end of the year. However, on October 7, 2013, the Canadian government blocked the sale over national security concerns, declining to mention the specific concerns. In November 2014, Jay A. Forbes was appointed as CEO effective January 1, 2015. On November 23, 2015 it was announced that Allstream Inc would be sold to Zayo Group in a cash transaction deal worth $465 million.


Acquisition by Bell

On May 2, 2016,
BCE Inc. BCE Inc., formerly Bell Canada Enterprises Inc., is a publicly traded Canadian holding company for Bell Canada, which includes telecommunications providers and various mass media assets under its subsidiary Bell Media Inc. Founded through a cor ...
announced that it would acquire MTS in a $3.9 billion all-stock deal, paying $40 per-share and assuming $800 million in debt. Following the closure of this purchase pending regulatory approval, the company will operate as Bell MTS, a subsidiary of Bell Canada; the acquisition was expected to be closed in late-2016 to early 2017. Bell committed to investing $1 billion over five years into expanding broadband service in Manitoba, and upgrading MTS's infrastructure to support new services, including
Bell Fibe Bell Fibe TV is an IP-based television service offered by Bell Canada in the provinces of Ontario and Quebec. It is bundled with a FTTN or FTTH Bell Internet service, and uses the Mediaroom platform. Bell Fibe TV officially launched on Septem ...
and
LTE-Advanced LTE Advanced (LTE+) is a mobile communication standard and a major enhancement of the Long Term Evolution (LTE) standard. It was formally submitted as a candidate 4G to ITU-T in late 2009 as meeting the requirements of the IMT-Advanced standard ...
. Bell will also base its Western Canadian operations out of Bell MTS in Winnipeg, increasing its staff to 6,900 employees. As a condition of the sale, Bell agreed to divest one-third of MTS Mobility's wireless subscribers and MTS retail locations to
Telus Telus Communications Inc. (TCI) is the wholly owned principal subsidiary of Telus Corporation, a Telecommunications in Canada, Canadian national telecommunications company that provides a wide range of telecommunications products and services ...
; the divestment aimed to give the three national carriers (Bell, Rogers, and Telus) a roughly equal market share in Manitoba. The deal faced criticism for the possibility that it would result in a higher cost of services. Due to the market positioning of MTS as a fourth major wireless carrier in the region, the three major national carriers have historically offered lower prices in Manitoba to remain competitive. As such, with the removal of a competitor, there would no longer be an incentive to do so. A similar business climate exists in
Saskatchewan Saskatchewan ( ; ) is a Provinces and territories of Canada, province in Western Canada, western Canada, bordered on the west by Alberta, on the north by the Northwest Territories, on the east by Manitoba, to the northeast by Nunavut, and on t ...
, where the three national carriers must compete against the dominant, government-owned regional carrier
SaskTel Saskatchewan Telecommunications Holding Corporation, operating as SaskTel, is a Canadian crown-owned telecommunications firm based in the province of Saskatchewan. Owned by the provincial government, it provides wireline and wireless communicat ...
. A survey by the
Angus Reid Institute Angus Reid (born December 17, 1947) is a Canadian entrepreneur, pollster, and sociologist. He is the chairman of the Angus Reid Institute and CEO and founder of Angus Reid Global. He is director of the Reid Campbell Group which operates Rival ...
found that 61% of those surveyed moderately or strongly disapproved of the deal. On December 20, 2016, the CRTC approved the sale of MTS's broadcast distribution undertakings to Bell. On February 15, 2017, the deal was approved by the Competition Bureau and
Innovation, Science and Economic Development Canada Innovation, Science and Economic Development Canada (ISED; french: Innovation, Sciences et Développement économique Canada; french: ISDE, label=none)''Innovation, Science and Economic Development Canada'' is the applied title under the Federal I ...
. To relieve concerns over the reduction of wireless competition in Manitoba post-merger, Bell additionally agreed to divest 24,700 customers, 6 retail locations, and wireless spectrum to
rural internet Rural Internet describes the characteristics of Internet service in rural areas (also referred to as "the country" or "countryside"), which are settled places outside towns and cities. Inhabitants live in villages, hamlets, on farms and in other ...
provider
Xplornet Xplore Inc. is a Woodstock, New Brunswick-based rural internet service provider. It is the largest rural focused broadband service provider in Canada. History Xplore Inc. was founded in 2004 under the name Barrett Enterprises. In 2011, Barrett ...
so it may launch its own competing wireless business. Bell will provide Xplornet with "expedited access" to its towers for five years, as well as roaming and handset stock. This aspect of the deal will maintain the presence of four competing wireless providers in Manitoba, with the fourth being a new entrant to the market. The acquisition closed on March 17, 2017; at this time, Dan McKeen (who led the integration of
Bell Aliant Bell Aliant is a brand name used by Bell Canada for telecommunications services in Atlantic Canada. Prior to 2015, Bell Aliant Inc. (formerly Aliant Inc.) was a separate company providing telecom services in the Atlantic provinces and a few othe ...
into the company's national operations) was installed as the new head of the division, replacing the outgoing Jay Forbes. Along with the closure of the deal, Bell launched LTE service in
Churchill, Manitoba Churchill is a town in northern Manitoba, Canada, on the west shore of Hudson Bay, roughly from the Manitoba–Nunavut border. It is most famous for the many polar bears that move toward the shore from inland in the autumn, leading to the nickname ...
. Bell stated that it intended to maintain MTS's existing wireless pricing structure for at least a year after the closure of the acquisition. Rates for all other Bell MTS services were raised in September 2017. The MTS Centre was renamed to
Bell MTS Place Canada Life Centre (formerly MTS Centre and Bell MTS Place) is an indoor arena in downtown Winnipeg, Manitoba. The arena is the home of the National Hockey League's Winnipeg Jets and their American Hockey League affiliate, the Manitoba Moose. ...
on May 30, 2017, following
Bell Canada Bell Canada (commonly referred to as Bell) is a Canadian telecommunications company headquartered at 1 Carrefour Alexander-Graham-Bell in the borough of Verdun in Montreal, Quebec, Canada. It is an ILEC (incumbent local exchange carrier) in ...
’s acquisition of MTS. In October 2018, Bell MTS began to integrate its wireless subscribers into the national
Bell Mobility Bell Mobility Inc. is a Canadian wireless network operator and the division of Bell Canada which offers wireless services across Canada. It operates networks using LTE and HSPA+ on its mainstream networks. Bell Mobility is the third-largest ...
business. In late August 2019, BellMTS announced that it will no longer serve some rural communities with wireless Internet service via the "rural Internet program" because of a decrease in wholesale fees mandated by the CRTC. On June 15, 2021, following the expiration of Bell MTS’ naming rights, True North Sports & Entertainment, the operator of
Bell MTS Place Canada Life Centre (formerly MTS Centre and Bell MTS Place) is an indoor arena in downtown Winnipeg, Manitoba. The arena is the home of the National Hockey League's Winnipeg Jets and their American Hockey League affiliate, the Manitoba Moose. ...
, announced that the naming rights to the arena had been sold to Canada Life under a 10-year agreement.


Facilities

The administration offices are located at 333 Main St. in Winnipeg, in the former Bank of Montreal Building. The complex is now known as ''MTS Place''. The ''MTS Long Distance Gateway'' is located in the J.F. Mills Building on Corydon Avenue near what is locally known as
Confusion Corner Osborne Junction, more commonly known as Confusion Corner, is a street intersection in Winnipeg, Manitoba. Located at the junction of City Route 62 and City Route 42 in the city's Fort Rouge neighbourhood, the intersection is a major traffic hub ...
. One of its functions is to transmit local television signals from Winnipeg to retransmitters throughout the province. However, since 2011 MTS no longer transmits CBC television and Radio-Canada television signals by satalite and since no longer performs this function for CTV as satellites and fibre-optic technologies have replaced. Bell MTS is the former
naming rights Naming rights are a financial transaction and form of advertising or memorialization whereby a corporation, person, or other entity purchases the right to name a facility, object, location, program, or event, typically for a defined period of ...
holder of a venue in Winnipeg, the Bell MTS Iceplex.


Services


Fibe TV

Bell MTS operates an
IPTV Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded med ...
service, Bell MTS Fibe TV (formerly MTS Ultimate TV), which is available in Brandon, Carberry, Dauphin, Killarney, Minnedosa, Neepawa, Oakbank, Portage la Prairie, Selkirk, Steinbach, The Pas, Thompson, and Winnipeg. The service launched in 2009 and is based on Ericsson Mediaroom middleware. MTS Classic TV was the company's legacy digital television service; it was discontinued in 2015 due to its incompatibility with
Alert Ready The National Public Alerting System (NPAS; french: Système national d'alertes à la population), branded as Alert Ready (), is the national warning system in Canada, broadcast to Canadian television, radio, and wireless devices. The system co ...
. The service was updated and rebranded as Fibe TV in November 2017 (unifying it with the Fibe TV-branded services it offers in the Atlantic and Ontario), adding new features such as "Restart".


Cable TV

Bell MTS also offers
cable television Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with bro ...
service in Carman, Holland, Manitou, Miami, Morris, Notre Dame de Lourdes, Plum Coulee, St. Claude, St. Jean Baptiste, Treherne, Altona, Morden, and Winkler.


See also

*
Bell Aliant Bell Aliant is a brand name used by Bell Canada for telecommunications services in Atlantic Canada. Prior to 2015, Bell Aliant Inc. (formerly Aliant Inc.) was a separate company providing telecom services in the Atlantic provinces and a few othe ...
, a similar subsidiary in Atlantic Canada * Fibe (Bell Aliant)


References


External links

* {{Authority control Bell Canada Communications in Manitoba Telecommunications companies of Canada Companies based in Winnipeg Former Crown corporations of Canada 1905 establishments in Manitoba Companies acquired by Bell Canada Enterprises 2017 mergers and acquisitions Telecommunications companies established in 1905 Canadian companies established in 1905