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JustGiving is a global online social platform for giving. The firm's headquarters are located in
Bankside Bankside is an area of London, England, within the London Borough of Southwark. Bankside is located on the southern bank of the River Thames, east of Charing Cross, running from a little west of Blackfriars Bridge to just a short distance befo ...
, London.


History

In 2000,
Zarine Kharas Dame Zarine Kharas DBE (born June 1951) is the co-founder, with Anne-Marie Huby, of Justgiving, a global online giving platform. Kharas was born on June 1951, in a Parsi family and grew up in Karachi, Pakistan, the daughter of a civil engin ...
and Anne-Marie Huby founded JustGiving, (initially clickforaction.com) a company to provide online tools and processing services to enable the collection of charitable donations. 2006 was the firm's first profitable year. In June 2011, the firm claimed that it had provided its service for more than 9,000 UK registered charities and 1.9 million fundraising pages for users, collecting over £770 million since launch. The cumulative total passed £1 billion in March 2012. The cumulative total passed £4 billion in June 2016.


Fees

JustGiving charged a 5% fee on all donations to cover the cost of running the business until March 2019, when the fee was made voluntary. In 2008, ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'' reported Kharas as acknowledging that "the commission charged by justgiving.com is controversial".


Notable fundraisers

In 2010 Charlie Simpson, aged 7, raised over £210,000 (£145,000 in the first 48 hours) via his JustGiving page for the
2010 Haiti earthquake A catastrophic magnitude 7.0 Mw earthquake struck Haiti at 16:53 local time (21:53 UTC) on Tuesday, 12 January 2010. The epicenter was near the town of Léogâne, Ouest department, approximately west of Port-au-Prince, Haiti's c ...
relief programme by UNICEF. In March 2014, Christian Smith was killed in a crash with a car during a 24-hour charity bike ride for Mind. Donations via his JustGiving page rose to more than £68,000 after his death was covered in the media. In April 2014, Stephen Sutton raised over £4.5 million for the
Teenage Cancer Trust Teenage Cancer Trust is a cancer care and support charity in the UK that exists to improve the cancer experience of young people aged 13–24. Founded in 1990, the charity's key service is providing specialist teenage units in NHS hospitals. I ...
, after help from celebrity backers including
Jason Manford Jason John Manford (born 26 May 1981) is an English comedian, presenter, actor and singer. Manford was a team captain on the Channel 4 panel show ''8 Out of 10 Cats'' from 2007 until 2010 and has presented numerous television shows for the BBC a ...
. In April 2020,
Captain Sir Tom Moore Captain Sir Thomas Moore (30 April 1920 – 2 February 2021), more popularly known as Captain Tom, was a British Army officer and fundraiser who made international headlines in 2020 when he raised money for charity in the run-up to his 100th bir ...
, by the end of a fundraising walk, had raised £32,796,155 (the most ever raised on the JustGiving platform) by completing one-hundred, laps of his garden in
Bedfordshire Bedfordshire (; abbreviated Beds) is a ceremonial county in the East of England. The county has been administered by three unitary authorities, Borough of Bedford, Central Bedfordshire and Borough of Luton, since Bedfordshire County Council ...
to raise funds for the UK
National Health Service The National Health Service (NHS) is the umbrella term for the publicly funded healthcare systems of the United Kingdom (UK). Since 1948, they have been funded out of general taxation. There are three systems which are referred to using the " ...
(NHS), to aid the NHS during the COVID-19 pandemic in the United Kingdom, and to mark his 100th birthday on 30 April 2020. The initial £1,000 goal was realised on 10 April and the target was increased to £100,000 and then to £500,000 as more people around the world donated. On completion, Moore said he would not stop and aimed to do a second hundred laps.


Reception

In 2002, JustGiving won the New Media Awards ''Grand Prix'' award and also ''Best Use of the Web'' award. In 2004, JustGiving was recognised in the 2004 Charity Times annual Awards in their Fundraising & IT Services category. Charity Times claimed the company had "transformed the face of donating in the UK".


Corporate affairs


Ownership

JustGiving was acquired by U.S.-based
Blackbaud Blackbaud (NASDAQ:BLKB) is a cloud computing provider that serves the social good community— nonprofits, foundations, corporations, education institutions, healthcare organizations, religious organizations, and individual change agents. Its p ...
, Inc. for £95 million in October 2017. Blackbaud were criticised in the wake of the
Robb Elementary School shooting On May 24, 2022, a mass shooting occurred at Robb Elementary School in Uvalde, Texas, United States, where 18-year-old Salvador Ramos, a former student at the school, fatally shot nineteen students and two teachers, and wounded seventeen other ...
for its links with the
National Rifle Association of America The National Rifle Association of America (NRA) is a gun rights advocacy group based in the United States. Founded in 1871 to advance rifle marksmanship, the modern NRA has become a prominent gun rights lobbying organization while cont ...
.


International expansion and U.S. subsidiary sale

In 2003, JustGiving launched a subsidiary in the United States, changing its name to FirstGiving in 2005. FirstGiving is located in Somerville,
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. In 2010 the New York Times reported that FirstGiving.com was "among the best known" online fund-raising sites. In August 2012, FirstGiving was acquired by FrontStream Holdings, LLC.


Finances

In February 2017, JustGiving was reported of taking more than £20 million from fundraisers while paying staff up to £200,000. It takes a cut from most donations and while some of the money is used for maintenance, product development and charity training, accounts show that more than £10 million was spent on staff costs in 2016. This includes an average salary of more than £60,000 for some directors, sales and administration workers, with the head of the firm having earned approximately £198,000. A charity chief executive had accused JustGiving of being greedy, saying the fees were 'hard to stomach' and fundraisers had expressed their anger, labelling the site 'JustTaking'.


References


External links

* * {{cite web , url= http://www.peldonrose.com/workandclients/projects/justgiving , title= JustGiving , publisher= Peldon Rose Group , work= Projects Companies based in the London Borough of Southwark British fundraising websites