Individual assessment
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Individual psychological assessment (IPA) is a tool used by organizations to make decisions on employment. IPA allows employers to evaluate and maintain potential candidates for hiring, promotion, and
development Development or developing may refer to: Arts *Development hell, when a project is stuck in development *Filmmaking, development phase, including finance and budgeting *Development (music), the process thematic material is reshaped *Photographi ...
by using a series of
job analysis Job analysis (also known as work analysis) is a family of procedures to identify the content of a job in terms of the activities it involves in addition to the attributes or requirements necessary to perform those activities. Job ''analysis'' pro ...
instruments such as
position analysis questionnaire Position analysis questionnaire (PAQ) is a structured job analysis questionnaire that evaluates the skill level and basic characteristics required of workers to successfully execute the tasks, duties, and responsibilities of a job. The PAQ was deve ...
s (PAQ), occupational analysis inventory (OAI), and functional job analysis (FJA). These instruments allow the assessor to develop valid measures of intelligence, personality tests, and a range of other factors as means to determine selection and promotion decisions. Personality and
cognitive ability Cognitive skills, also called cognitive functions, cognitive abilities or cognitive capacities, are brain-based skills which are needed in acquisition of knowledge, manipulation of information and reasoning. They have more to do with the mechanisms ...
are good predictors of performance. Emotional Intelligence helps individuals navigate through challenging organizational and interpersonal encounters. Since individual differences have a long history in explaining human behavior and the different ways in which individuals respond to similar events and circumstances, these factors allow the organization to determine if an applicant has the competence to effectively and successfully do the work that the job requires. These assessments are administered throughout organizations in different forms, but they share one common goal in the selection process, and that is the right candidate for the job.


Overview

In the past, the use of Individual psychological assessment has increased and improved within human resources to evaluate and maintain potential candidates for employment in various levels of position in the workforce. The use of this type of assessment has become defined and set criteria have been developed to test job applicants. By collecting the needed information utilizing the tools listed below, the individual can be assessed as being right for the job at hand.


Individual factors


Personality

''Personality'' is an individual's relatively stable characteristic patterns of thought, emotion, behavior and the psychological mechanisms that support and drive those patterns. The vast majority of investigations of the personality correlates of performance have used the Big Five taxonomy as the basis of their selection of predictors. The Big Five model (or
Five Factor Model The Big Five personality traits is a suggested taxonomy, or grouping, for personality traits, developed from the 1980s onward in psychological trait theory. Starting in the 1990s, the theory identified five factors by labels, for the US English ...
) holds that personality comprises five dimensions: '' Openness to experience'', ''
conscientiousness Conscientiousness is the personality trait of being careful, or diligent. Conscientiousness implies a desire to do a task well, and to take obligations to others seriously. Conscientious people tend to be efficient and organized as opposed to ...
'', '' extroversion'', ''
agreeableness Agreeableness is a personality trait manifesting itself in individual behavioral characteristics that are perceived as kind, sympathetic, cooperative, warm, and considerate. In contemporary personality psychology, agreeableness is one of the five ...
'' and '' neuroticism''. Of the five dimensions, conscientiousness appears to have the strongest relation to overall job performance across a wide variety of jobs.


Leadership style

''Leadership style'' is the behaviors of leaders, focusing on what leaders do and how they act. The relates to how leaders delegate and communicate with their subordinates. Their leadership style may be one or a combination of a(n); authoritarian leadership, democratic leadership,
charismatic leadership Charismatic authority is a concept of leadership developed by the German sociologist Max Weber. It involves a type of organization or a type of leadership in which authority derives from the charisma of the leader. This stands in contrast to two o ...
and laissez-faire leadership.


Cognitive ability

Cognitive ability measures should predict performance outcomes in most, if not all, jobs and situations.


Emotional Intelligence

''Emotional intelligence (EI)'' is the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions. This form of intelligence allows someone to carry out accurate reasoning about emotions and gives them the ability to use emotions and emotional knowledge to enhance thought. Assessing an individual's EI enhances the prediction and understanding of the outcomes of organization members, such as their job performance and their effectiveness as leaders within an organization.


Branches

There are four dimensions of emotional intelligence: # ''The Perceiving and Expressing Branch'' - concerns how accurately and how fast individuals can express emotions and identify, detect, and decipher aspects of emotional experiences and emotional displays # ''The Using Emotion Branch'' - concerns how well individuals capitalize on the systematic effects of emotions on cognitive activities such as creativity and risking # ''The Understanding Branch'' - concerns how accurately individuals reason about various aspects of emotions, such as when they attach labels to emotions and identify connections between events and emotional reactions # ''The Regulating Emotions Branch'' - concerns how well individuals can increase, maintain, or decrease the magnitude or duration of their or others’ emotions


Process

Information is collected, from an assessor or group of assessors, in person or via other assessment methods. Simulation of exercises related to the job being tested could also be used which takes place in a replicated work setting as the one used on the job. Once all the information is gathered, the assessor(s) presents the information in a special format to the client or organization, grants the participant recommendations based on the assessment and provides feedback to the participant and the organization.


Validity

The validity of IPA depends on variables such as the
standardization Standardization or standardisation is the process of implementing and developing technical standards based on the consensus of different parties that include firms, users, interest groups, standards organizations and governments. Standardization ...
of the tests and personality factors, however important variables is the accuracy of the assessor's judgement. More research is required regarding the assessor's judgment to help improve the effectiveness of the assessments. The way that scientists have conceptualized validity has changed over the past several decades, as documented in the several versions of the APA Standards (AERA et al. 1999) and SIOP (2003) Principles. The most recent versions of both these documents treat validity as a unitary concept that is supported by a variety of evidence. However, The APA Standards and SIOP Principles has documented validity to be the unitary concept that is supported by a variety of evidence (see issue 4 of the 2009 volume and issue 3 of the 2010 volume of Industrial and Organizational Psychology: Perspectives on Science and Practice, respectively).


Assessing individuals

The final aspect of Industrial & Organizational Assessment is assessing individuals. The analysis includes a broad variety of assessment procedures. Many detailed tools help narrow down the method and result of assessment, including
psychological testing Psychological testing is the administration of psychological tests. Psychological tests are administered by trained evaluators. A person's responses are evaluated according to carefully prescribed guidelines. Scores are thought to reflect individ ...
, biographical information,
interviews An interview is a structured conversation where one participant asks questions, and the other provides answers.Merriam Webster DictionaryInterview Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" r ...
,
work sampling Work sampling is the statistical technique used for determining the proportion of time spent by workers in various defined categories of activity (e.g. setting up a machine, assembling two parts, idle…etc.). It is as important as all other statis ...
, surveys,
onboarding ''Onboarding'' or organizational socialization is the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors in order to become effective organizational members and insiders. In the United States, for example ...
and
computer-based assessment Electronic assessment, also known as digital assessment, e-assessment, online assessment or computer-based assessment, is the use of information technology in assessment such as educational assessment, health assessment, psychiatric assessment, a ...
.


Areas of assessment

The four main areas of I/O Psychology highlight—
Job Work or labor (or labour in British English) is intentional activity people perform to support the needs and wants of themselves, others, or a wider community. In the context of economics, work can be viewed as the human activity that cont ...
s,
Work Work may refer to: * Work (human activity), intentional activity people perform to support themselves, others, or the community ** Manual labour, physical work done by humans ** House work, housework, or homemaking ** Working animal, an animal t ...
,
Performance A performance is an act of staging or presenting a play, concert, or other form of entertainment. It is also defined as the action or process of carrying out or accomplishing an action, task, or function. Management science In the work place ...
, and
People A person ( : people) is a being that has certain capacities or attributes such as reason, morality, consciousness or self-consciousness, and being a part of a culturally established form of social relations such as kinship, ownership of prope ...
. Looking at each category gives insight into how Industrial & Organizational Assessment truly works, and what is necessary to complete each step of the process. These four categories can be further broken down.


Job analysis

A ''Job Analysis'' is the process through which one gains an understanding of the activities, goals, and requirements demanded by a work assignment. Job analysis constitutes the preceding step of every application of
psychology Psychology is the science, scientific study of mind and behavior. Psychology includes the study of consciousness, conscious and Unconscious mind, unconscious phenomena, including feelings and thoughts. It is an academic discipline of immens ...
to
human resource management Humans (''Homo sapiens'') are the most abundant and widespread species of primate, characterized by bipedalism and exceptional cognitive skills due to a large and complex brain. This has enabled the development of advanced tools, culture ...
including, but not limited to, the development of personnel selection,
training Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. I ...
,
performance evaluation A performance appraisal, also referred to as a performance review, performance evaluation,Muchinsky, P. M. (2012). ''Psychology Applied to Work'' (10th ed.). Summerfield, NC: Hypergraphic Press. (career) development discussion, or employee appr ...
, job design, deployment, and compensation systems.


Types of Job analysis


The Position Analysis Questionnaire

The Position Analysis Questionnaire (PAQ) developed by McCormick, Jeanneret, and Mecham (1972) is a structured job analysis instrument to measure job characteristics and relate them to human characteristics. It consists of 195 job elements that represent human behavior involved in work activities”. The items that fall into five categories: # Information input (where and how the worker gets information) # Mental processes (reasoning and other processes that workers use) # Work output (physical activities and tools used on the job) # Relationships with other persons # Job context (the physical and social contexts of work) PAQ researchers have aggregated PAQ data for hundreds of jobs; that database are maintained by Purdue University. Many research exists on the PAQ; it has yielded reasonably good
reliability Reliability, reliable, or unreliable may refer to: Science, technology, and mathematics Computing * Data reliability (disambiguation), a property of some disk arrays in computer storage * High availability * Reliability (computer networking), a ...
estimates and has been linked to several assessment tools”. Job seekers and employers answer questions on form outlining skills, abilities and knowledge needed to perform the job. Responses are calculated and a composite job requirement statement is produced. In a study of the comparative of 4 job analysis methods, PAQ method is structured to allow for easy quantification. The study also indicated it was closest and compatible to receive important information about an applicant The format of this method include in both data collection and computer analysis and can yield results much faster than the other methods. It has been shown to be extremely reliable, results usually replicate on a second administration. Because PAQ is worker oriented, it does not qualify if work is actually getting done on the job. Task differences on the job is not picked up because PAQ primarily focus on behaviors.


Occupational Analysis Inventory

The Occupational Analysis Inventory (OAI) contains 617 "work elements." It was designed to yield more specific job information than other multi-job questionnaires such as the PAQ while still capturing work requirements for virtually all occupations. The major categories of items are five-fold: # Information Received # Mental Activities # Work Behavior # Work Goals # Work Context OAI respondents rate each job element on one of four rating scales: part-of-job, extent, applicability, or a special scale designed for the element. The OAI has been used to gather information on 1,400 jobs selected to represent five major occupational categories. Reliabilities obtained with the OAI have been moderate, somewhat lower than those achieved with the PAQ”.


Functional job analysis

Job analysis as a management technique was developed around 1900. It became one of the tools by which managers understood and directed organizationPAQ Services Job Analysis
Retrieved September, 2015.
the website’s findings state, “Beginning in the 1940s, functional job analysis (FJA) was used by U.S. Employment Service job analysts to classify jobs for the DOT (Fine & Wiley, 1971). The most recent version of FJA uses seven scales to describe what workers do in jobs: # Things #
Data In the pursuit of knowledge, data (; ) is a collection of discrete values that convey information, describing quantity, quality, fact, statistics, other basic units of meaning, or simply sequences of symbols that may be further interpret ...
# People # Worker Instructions #
Reasoning Reason is the capacity of consciously applying logic by drawing conclusions from new or existing information, with the aim of seeking the truth. It is closely associated with such characteristically human activities as philosophy, science, langu ...
# Math # Language Each scale has several levels that are anchored with specific behavioral statements and illustrative tasks. Like other job analysis instruments, FJA is a methodology for collecting job information. While it was used for many years as a part of the DOT, the Department of Labor is replacing the DOT with O*NET and will not be using FJA in O*NET. There is no current database of jobs (other than the DOT) containing FJA data for jobs in the national economy”.


Goal of Individual Assessment Methods

Organizations aim to reach their goals, for the goal of individual assessment the most important attribute is to collect as much information from individuals aiming to work in a common company. They are collectivities rather than individuals because achieving the goals requires the efforts (work) of a number of people (workers). The point at which the work and the worker come together is called a job. The company and the Industrial and organization psychologist need to obtain a lot of information. Some of the information they need to find out is: * What does or should the person do? * What knowledge, skill, and abilities does it take to perform this job? * What is the result of the person performing the job? * How does this job fit in with other jobs in the organization? * What is the job’s contribution toward the organization’s goals?


See also

*
Industrial and organizational psychology Industrial and organizational psychology (I-O psychology), an applied discipline within psychology, is the science of human behavior in the workplace. Depending on the country or region of the world, I-O psychology is also known as occupationa ...
*
Personnel psychology Personnel Psychology is a subfield of Industrial and Organizational Psychology. Personnel psychology is the area of industrial/organizational psychology that primarily deals with the recruitment, selection and evaluation of personnel, and other job ...
* Personnel selection *
Personality psychology Personality psychology is a branch of psychology that examines personality and its variation among individuals. It aims to show how people are individually different due to psychological forces. Its areas of focus include: * construction of a ...
*
Psychometrics Psychometrics is a field of study within psychology concerned with the theory and technique of measurement. Psychometrics generally refers to specialized fields within psychology and education devoted to testing, measurement, assessment, and ...
*
Psychological testing Psychological testing is the administration of psychological tests. Psychological tests are administered by trained evaluators. A person's responses are evaluated according to carefully prescribed guidelines. Scores are thought to reflect individ ...
*
Differential psychology Differential psychology studies the ways in which individuals differ in their behavior and the processes that underlie it. This is a discipline that develops classifications (taxonomies) of psychological individual differences. This is distingui ...
*
Job analysis Job analysis (also known as work analysis) is a family of procedures to identify the content of a job in terms of the activities it involves in addition to the attributes or requirements necessary to perform those activities. Job ''analysis'' pro ...
* Position analysis questionnaire


External links


Society for Industrial and Organizational Psychology


References

{{Psychological and psychiatric evaluation and testing , state=expanded Industrial and organizational psychology Psychological tests and scales