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ISS A/S (International Service System) is a
facility management Facility management or facilities management (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property and buildings. It encompasses multiple disc ...
services company founded in
Copenhagen Copenhagen ( or .; da, København ) is the capital and most populous city of Denmark, with a proper population of around 815.000 in the last quarter of 2022; and some 1.370,000 in the urban area; and the wider Copenhagen metropolitan a ...
,
Denmark ) , song = ( en, "King Christian stood by the lofty mast") , song_type = National and royal anthem , image_map = EU-Denmark.svg , map_caption = , subdivision_type = Sovereign state , subdivision_name = Kingdom of Denmark , establish ...
in 1901. ISS's core services include: security, cleaning, technical, food and workplace. The ISS Group’s
revenue In accounting, revenue is the total amount of income generated by the sale of goods and services related to the primary operations of the business. Commercial revenue may also be referred to as sales or as turnover. Some companies receive rev ...
amounted to DKK 69.823 billion in 2020 and ISS has nearly 400,000 employees and activities in countries across Europe, Asia, North America, Latin America and the Pacific.


History

1901 ISS was founded in
Copenhagen Copenhagen ( or .; da, København ) is the capital and most populous city of Denmark, with a proper population of around 815.000 in the last quarter of 2022; and some 1.370,000 in the urban area; and the wider Copenhagen metropolitan a ...
,
Denmark ) , song = ( en, "King Christian stood by the lofty mast") , song_type = National and royal anthem , image_map = EU-Denmark.svg , map_caption = , subdivision_type = Sovereign state , subdivision_name = Kingdom of Denmark , establish ...
as a small security company with 20 night watchmen named København-Frederiksberg Nattevagt (Copenhagen-Frederiksberg Night Watch). 1934 ISS entered the cleaning business with the establishment of Det Danske Rengørings Selskab (The Danish Cleaning Company) as an independent subsidiary of the security company. 1946 The first geographical expansion outside Denmark: Swedish subsidiary established. 1968 The company adopted the ISS name. 1973 Overseas expansion started. 1975 Group revenue reached DKK 1 billion. 1971 The firm expands to Austria and Spain. ISS also acquires part of Servi Systems Oy. 1977 ISS shares listed on the
Copenhagen Stock Exchange The Nasdaq Copenhagen, formerly known as the Copenhagen Stock Exchange ( da, Københavns Fondsbørs), is an international marketplace for Danish securities, including shares, bonds, treasury bills and notes, and financial futures and options. ...
. 1979 The firm takes a major stake in the New York based Prudential Building Maintenance Corp. 1989 The total number of employees under the Group reached 100,000. 1995 The U.S.-based arm of the company is merged and sold off after the discovery of about a decade of accounting irregularities. 1999 ISS acquired Abilis, the second largest European provider of cleaning and specialised services, in a DKK 3.6 billion acquisition, the Group’s largest ever. Abilis had about 50,000 employees and annual revenues of DKK 5.2 billion in 1998. The total number of employees in the Group reached 200,000. 2003 ISS’ first major pan-European Integrated Facility Services contract signed. 2005 ISS A/S was acquired by funds advised by EQT Partners and
Goldman Sachs Capital Partners Goldman Sachs Capital Partners is the private equity arm of Goldman Sachs, focused on leveraged buyout and growth capital investments globally. The group, which is based in New York City, was founded in 1986. As of 2019, GS Capital Partners ...
, and delisted from the Copenhagen Stock Exchange. The total number of employees in the Group reached 300,000. 2006 Group revenue passed DKK 50 billion. ISS made the second-largest acquisition in company history, when acquiring the outstanding 51% of the shares in Tempo Services in Australia. 2007 Group revenue passed DKK 60 billion. ISS entered the US market through the acquisition of Sanitors Inc. The total number of employees in the Group reached 400,000. 2008 ISS’s largest ever international Integrated Facility Services contract was signed. 2010 Group revenue passed DKK 70 billion. The total number of employees in the Group reached 500,000. 2011 British security company G4S announces it will acquire ISS in a deal worth £5.2 billion. The deal is later shelved, owing to shareholder unrest. 2012 Ontario Teachers' Pension Plan ( Teachers') and
Lego Group Lego A/S (trade name: The Lego Group) is a Danish toy production company based in Billund, Denmark. It manufactures Lego-brand toys, consisting mostly of interlocking plastic bricks. The Lego Group has also built several amusement parks aroun ...
owners KIRKBI Invest A/S make EUR 500 million investment in ISS. 2014 ISS lists on the OMX Nasdaq
Copenhagen Stock Exchange The Nasdaq Copenhagen, formerly known as the Copenhagen Stock Exchange ( da, Københavns Fondsbørs), is an international marketplace for Danish securities, including shares, bonds, treasury bills and notes, and financial futures and options. ...
in Denmark’s largest IPO in two decades. 2016 ISS enters a commercial agreement with IBM to use
IBM Watson IBM Watson is a question-answering computer system capable of answering questions posed in natural language, developed in IBM's DeepQA project by a research team led by principal investigator David Ferrucci. Watson was named after IBM's founde ...
's Internet of Things platform to transform the management of over 25,000 buildings around the world. 2017 ISS signs the largest customer agreement in its history, with Deutsche Telekom, covering approximately 9,000 sites across Germany, more than 6,000 employees and about 4% of Group revenue.


Operations


General

In January 2016, ISS announced that it had acquired the UK, Ireland, and European activities of UK-based GS Hall, a technical services company focused on mechanical and electrical engineering, energy management, and compliance. In November 2016, ISS announced that it had acquired Chile's fourth largest
catering company A food service distributor is a company that provides food and non-food products to restaurants, cafeterias, industrial caterers, hospitals, schools/colleges/universities, nursing homes, and anywhere food is served away from the home. Description ...
, Apunto, with an annual revenue of DKK 116 million in 2015. In April 2017, ISS announced that it had acquired US catering services company Guckenheimer with an annual revenue of approximately DKK 2,300 million and 3,200 employees in 33 US states.


Business model


Principal Subsidiaries

#ISS Europe A/S; #ISS Finans A/S; #ISS Nordic A/S; #ISS Overseas A/S.


Principal Divisions

#CarePartner; #Damage Control; #Facility Services; #Food Services; #ISS Aviation.


See also

*
Facility management Facility management or facilities management (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property and buildings. It encompasses multiple disc ...
* List of largest Danish companies


References


External links


International websiteDanish websiteISS Payslip Login Guide
{{DEFAULTSORT:Iss A S Companies listed on Nasdaq Copenhagen Service companies of Denmark Service companies based in Copenhagen Companies based in Gladsaxe Municipality Danish brands Cleaning companies Security companies of Denmark Danish companies established in 1901 Private providers of NHS services