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HipChat was a web service for internal private
online chat Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Ther ...
and
instant messaging Instant messaging (IM) technology is a type of online chat allowing real-time text transmission over the Internet or another computer network. Messages are typically transmitted between two or more parties, when each user inputs text and trigge ...
. As well as one-on-one and group/topic chat, it also featured cloud-based file storage, video calling, searchable message-history and inline-image viewing. The software was available to download onto computers running
Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for ser ...
, Mac or
Linux Linux ( or ) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically packaged as a Linux distribution, w ...
, as well as Android and
iOS iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also include ...
smartphones and tablets. Since 2014, HipChat used a freemium model, as much of the service was free with some additional features requiring organizations to pay per month. HipChat was launched in 2010 and acquired by
Atlassian Atlassian Corporation () is an Australian software company that develops products for software developers, project managers and other software development teams. The company is domiciled in Delaware, with global headquarters in Sydney, Austra ...
in 2012. In September 2017, Atlassian replaced the cloud-based HipChat with a new cloud product called Stride, with HipChat continuing on as the client-hosted HipChat Data Center. In July 2018,
Atlassian Atlassian Corporation () is an Australian software company that develops products for software developers, project managers and other software development teams. The company is domiciled in Delaware, with global headquarters in Sydney, Austra ...
announced a partnership with Slack under which Slack would acquire the
codebase In software development, a codebase (or code base) is a collection of source code used to build a particular software system, application, or software component. Typically, a codebase includes only human-written source code files; thus, a codeb ...
and related IP assets of HipChat and Stride from
Atlassian Atlassian Corporation () is an Australian software company that develops products for software developers, project managers and other software development teams. The company is domiciled in Delaware, with global headquarters in Sydney, Austra ...
. Following this, HipChat and Stride customers were migrated to the Slack group collaboration platform in a transition that was completed by February 2019.


History

HipChat was founded by Chris Rivers, Garret Heaton, and Pete Curley, who studied together at Rensselaer Polytechnic Institute (RPI) and also created HipCal and Plaxo Pulse. They launched the first HipChat beta on December 13, 2009. HipChat was made available to the public starting January 25, 2010. On March 22, 2010, HipChat launched a web chat beta which allowed users to chat via the browser in addition to the existing Windows, Mac and Linux client. HipChat's web client came out of beta and SMS chat support was added on April 16, 2010. On May 12, 2010, HipChat unveiled its official
API An application programming interface (API) is a way for two or more computer programs to communicate with each other. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how ...
. HipChat is mainly written in
PHP PHP is a general-purpose scripting language geared toward web development. It was originally created by Danish-Canadian programmer Rasmus Lerdorf in 1993 and released in 1995. The PHP reference implementation is now produced by The PHP Group. ...
and
Python Python may refer to: Snakes * Pythonidae, a family of nonvenomous snakes found in Africa, Asia, and Australia ** ''Python'' (genus), a genus of Pythonidae found in Africa and Asia * Python (mythology), a mythical serpent Computing * Python (pro ...
using the Twisted software framework, but uses other third-party services. On July 19, 2010, the team moved into an office in Sunnyvale, California. Co-founder Pete Curley announced that HipChat had secured $100,000 in funding on August 10, 2010. This round of seed funding allowed the company to start advertising and cover operational costs. HipChat launched their iOS app on March 4, 2011, and their Android app on June 2, 2011. On March 7, 2012,
Atlassian Atlassian Corporation () is an Australian software company that develops products for software developers, project managers and other software development teams. The company is domiciled in Delaware, with global headquarters in Sydney, Austra ...
, which had been using the service internally, announced it had acquired HipChat. On April 24, 2017, HipChat experienced a hacking incident in which user info, messages, and content were accessed. On May 11, 2017, Atlassian announced HipChat Data Center, a self-hosted enterprise chat tool. On September 7, 2017, Atlassian discontinued the cloud-based HipChat, replacing it with HipChat's successor, called Stride, which offered additional features to enhance efficiency of collaboration. The client-hosted HipChat Data Center continued to be supported.


Integration with Slack

On July 26, 2018,
Atlassian Atlassian Corporation () is an Australian software company that develops products for software developers, project managers and other software development teams. The company is domiciled in Delaware, with global headquarters in Sydney, Austra ...
announced that HipChat and Stride would be discontinued February 15, 2019, and that it had reached a deal to sell their intellectual property to Slack. Slack will pay an undisclosed amount over three years to assume the user bases of the services, and Atlassian will take a minority investment in Slack. The companies also announced a commitment to work on integration of Slack with Atlassian services.


Features

The primary features of HipChat were chat rooms, one-on-one messaging, searchable chat history, image sharing, 5 GB of file storage, and SMS messaging for one-on-one conversations. A premium version added video calling,
screen sharing In computing, the term remote desktop refers to a software- or operating system feature that allows a personal computer's desktop environment to be run remotely off of one system (usually a PC, but the concept applies equally to a server or a ...
, unlimited file storage, history retention controls, and a virtual machine version allowed HipChat to run within corporate firewalls. A guest access mode allowed users outside of the organization to join a group chat via a shareable URL. Inline GIF playback and custom emoticons were also available. The product was available as a mobile client, a web client and a downloadable native application. HipChat Data Center was Atlassian's self-hosted team communication offering. In addition to integration with Atlassian's other products, HipChat integrated with services such as
GitHub GitHub, Inc. () is an Internet hosting service for software development and version control using Git. It provides the distributed version control of Git plus access control, bug tracking, software feature requests, task management, continu ...
,
MailChimp Mailchimp is a marketing automation platform and email marketing service. "Mailchimp" is the trade name of its operator, Rocket Science Group, an American company founded in 2001 by Ben Chestnut and Mark Armstrong, with Dan Kurzius joining at a ...
and
Heroku Heroku is a cloud platform as a service (PaaS) supporting several programming languages. One of the first cloud platforms, Heroku has been in development since June 2007, when it supported only the Ruby programming language, but now supports Jav ...
. To allow for more third-party integrations to be added, HipChat featured a
REST Rest or REST may refer to: Relief from activity * Sleep ** Bed rest * Kneeling * Lying (position) * Sitting * Squatting position Structural support * Structural support ** Rest (cue sports) ** Armrest ** Headrest ** Footrest Arts and enter ...
interface with several language-specific implementations. Administrators were able to access 1-to-1 chat histories if the customer's company policies permitted viewing of employee communications.HipChat TOS update, April 25, 2014
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See also

*
List of collaborative software This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard fea ...


References


External links


Official Site
{{Instant messaging Web applications Chat websites Adobe Integrated Runtime platform software Instant messaging Atlassian products Business chat software