Grand River Transit
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Grand River Transit (GRT) is the
public transport Public transport (also known as public transportation, public transit, mass transit, or simply transit) is a system of transport for passengers by group travel systems available for use by the general public unlike private transport, typi ...
operator for the Regional Municipality of Waterloo,
Ontario Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central Ca ...
, Canada. It operates daily
bus A bus (contracted from omnibus, with variants multibus, motorbus, autobus, etc.) is a road vehicle that carries significantly more passengers than an average car or van. It is most commonly used in public transport, but is also in use for cha ...
services in the region, primarily in the cities of Kitchener, Waterloo, and
Cambridge Cambridge ( ) is a university city and the county town in Cambridgeshire, England. It is located on the River Cam approximately north of London. As of the 2021 United Kingdom census, the population of Cambridge was 145,700. Cambridge bec ...
, alongside the
ION rapid transit Ion, stylized as ION, is an integrated public transportation network in the Regional Municipality of Waterloo in Ontario, Canada. It is operated by Keolis and is part of the Grand River Transit (GRT) system, partially replacing GRT's Route 2 ...
light rail system which began service on June 21, 2019. It was named for the Grand River, which flows through the Region; the naming also echoes the Grand River Railway, a former
electric railway A railway electrification system supplies electric power to Rail transport, railway trains and trams without an on-board Prime mover (locomotive), prime mover or local fuel supply. Electric railways use either electric locomotives (hauling pa ...
which served the area in the early twentieth century. GRT is a member of the
Canadian Urban Transit Association The Canadian Urban Transit Association (CUTA) is a national association for urban mobility and both the public and private transit industries in Canada. It represents the country's transit agencies and additional third-party stakeholders at both t ...
.


Overview

On January 1, 2000, the Region of Waterloo created GRT by assuming the operations of the former Kitchener Transit (which also served Waterloo) and Cambridge Transit. By the end of that year, operations had been fully synchronized and buses began running between Cambridge and Kitchener; as a result, ridership in Cambridge improved dramatically, and there have been increases in service, including Sundays and late evenings Monday-Saturday. Grand River Transit has consistently purchased
low floor Accessibility is the design of products, devices, services, vehicles, or environments so as to be usable by people with disabilities. The concept of accessible design and practice of accessible development ensures both "direct access" (i. ...
,
wheelchair A wheelchair is a chair with wheels, used when walking is difficult or impossible due to illness, injury, problems related to old age, or disability. These can include spinal cord injuries ( paraplegia, hemiplegia, and quadriplegia), ce ...
-accessible buses, principally from
Nova Bus Nova Bus (stylized as NOVABUS) is a Canadian bus manufacturer headquartered in Saint-Eustache, Quebec, Canada. Nova is owned by the Volvo Group. The company has roots in the General Motors Diesel Division, which opened in 1979. Nova Bus was es ...
, Orion, and
New Flyer New Flyer is a Canadian multinational bus manufacturer, specializing in the production of transit buses. New Flyer is owned by the NFI Group, a holding company for several bus manufacturers. New Flyer has several manufacturing facilities in Can ...
, and these now form the entirety of the standard fleet. Most operating buses are less than twenty years old, though a few older buses are used primarily for high-school special runs. GRT has installed
bicycle rack The ambiguous term bicycle rack or bike rack may refer to: *Bicycle carrier, a device attached to a vehicle (e.g., to a car or bus) to which bicycles can be mounted for transport *Bicycle parking rack, a stationary fixture to which a bicycle can be ...
s on the front of its buses in order to encourage the use of sustainable transport; all buses now have these racks. Bicycles are also allowed on-board Ion trains. Service to less dense areas is provided by the busPLUS system, large
van A van is a type of road vehicle used for transporting goods or people. Depending on the type of van, it can be bigger or smaller than a pickup truck and SUV, and bigger than a common car. There is some varying in the scope of the word across th ...
s which take regular fares on scheduled routes to new neighbourhoods and more remote facilities; if ridership is sufficiently high, these services can later be replaced with regular buses, as happened with the 71 Melran route in Cambridge. GRT also operates Mobility''PLUS'', which provides specialized transit for disabled patrons using minibuses equipped with
wheelchair A wheelchair is a chair with wheels, used when walking is difficult or impossible due to illness, injury, problems related to old age, or disability. These can include spinal cord injuries ( paraplegia, hemiplegia, and quadriplegia), ce ...
lifts. The GRT fleet consists entirely of motor buses. Kitchener Transit operated
trolleybus A trolleybus (also known as trolley bus, trolley coach, trackless trolley, trackless tramin the 1910s and 1920sJoyce, J.; King, J. S.; and Newman, A. G. (1986). ''British Trolleybus Systems'', pp. 9, 12. London: Ian Allan Publishing. .or trol ...
es earlier in its history, but they were withdrawn from service during the 1970s, well before the systems were merged. GRT continued operating 23
compressed natural gas Compressed natural gas (CNG) is a fuel gas mainly composed of methane (CH4), compressed to less than 1% of the volume it occupies at standard atmospheric pressure. It is stored and distributed in hard containers at a pressure of , usually in ...
-driven buses inherited from Kitchener Transit but did not expand this fleet; these buses were retired before the end of 2009. Until the 1950s, the area was served by electric passenger and freight
train In rail transport, a train (from Old French , from Latin , "to pull, to draw") is a series of connected vehicles that run along a railway track and transport people or freight. Trains are typically pulled or pushed by locomotives (often ...
s run by the Grand River Railway, which even earlier in the 20th century had run
streetcar A tram (called a streetcar or trolley in North America) is a rail vehicle that travels on tramway tracks on public urban streets; some include segments on segregated right-of-way. The tramlines or networks operated as public transport a ...
s on city streets before the separated railway lines were built. Since September 1, 2007, all undergraduate students at the University of Waterloo have purchased a non-refundable four-month U-Pass as part of their tuition fees for less than a quarter of the equivalent adult monthly pass. Grand River Transit has six diesel-hybrid buses which began service in late August 2008. To get the best use of their powertrain, these buses run on routes like Route 7 King, which have frequent stops and heavy usage. With the launch of Ion rapid transit in June 2019, GRT's bus services were substantially reorganized. The greatest effect was in decentralizing the network in Kitchener–Waterloo by no longer using the Charles Street terminal as a service hub; the affected routes now connect with Ion trains at their stations, forming a centralized spine.


History

Public transit in the Grand River area began with private operators and slowly gave way to municipal run service. Interurban and streetcar service were the earlier modes and by the mid-20th century, bus transit became the norm.


Kitchener–Waterloo

* Berlin Gas Company 1888–1894 horsecar * Berlin Street Railway 1894–1906 - electric car * Berlin and Bridgeport Railway Company 1904–1906 * Berlin Public Utilities Commission 1906–1916 *
Kitchener Public Utilities Commission The Kitchener Public Utilities Commission (KPUC, or PUC) was the municipal public utilities commission for the city of Kitchener, Ontario, Canada, as well as the surrounding area. Its former office in downtown Kitchener, constructed in 1931 in ...
1916–1973; operated streetcars, buses and trolley cars * Kitchener Transit 1973–2000 * Grand River Transit 2000–present * Ion light rail 2019–present


Cambridge

Public transit was provided to Galt and Preston before Cambridge was formed. * Grand River Railway Company 1919–1957; bus and interurban electric service * Galt, Preston City and Suburban Transit Co. 1921–1929; transit bus service * Dominion Power and Transmission Company 1929–?; transit and interurban bus service * Canada Coach Lines 1950–1962; transit bus service * Galt Public Service Commission 1962–1973; transit bus service * Cambridge Transit 1973–2000; transit bus service


Elmira

Elmira had bus service to Kitchener that ended in 1997. Route 21 now travels to Elmira from Conestoga Mall in north Waterloo. Riders can then transfer to another bus to get to Kitchener. * Elmira-Kitchener Bus Lines 1922–1929 * Lishman Coach Lines Limited 1929–1979 * United Trails Incorporated 1975–1997


New Hamburg

On April 25, 2016, Grand River Transit began operating route 77 which connects The Boardwalk and the Wilmot Township (Petersburg, Baden and New Hamburg) during the AM and PM peak periods. This route is a BusPlus route and because of the length of the route, route 77 operates every 75 minutes. GRT is using Voyago (formerly Voyageur Transportation Services) to operate the new route. The Grand River area also had interurban railway service from 1894 to 1955 by various operators.


Breslau

As of June 11, 2022, Grand River Transit operates route 79, which provides Breslau with the BusPlus System. Connections with route 34 and 204 are also available for those needing a trip to Kitchener, Waterloo or Cambridge.


ION Rapid Transit

In June 2011, Waterloo Region council approved a plan for a light rail transit line, powered by electricity, between Conestoga Mall in north Waterloo and Fairview Park Mall in south Kitchener. At first, rapid buses would run from the south end of Kitchener to the "downtown Galt" area of Cambridge but eventually, the LRT would be expanded to that city. (At least one journalist pointed out the similarity between this plan and the electric Grand River Railway system of the early 1900s.) In Stage 1, the
Ion rapid transit Ion, stylized as ION, is an integrated public transportation network in the Regional Municipality of Waterloo in Ontario, Canada. It is operated by Keolis and is part of the Grand River Transit (GRT) system, partially replacing GRT's Route 2 ...
train runs between
Fairview Park Mall CF Fairview Park (commonly known as Fairview Park Mall) is a large shopping mall of 120 stores in Kitchener, Ontario, Canada, owned and managed by Cadillac Fairview.
and Conestoga Mall by way of the central districts of Kitchener and Waterloo. Construction on the light rail system, now named Ion, began in August 2014 and the Stage 1 service was expected to begin in 2017. Most of the rails had been installed by the end of 2016; the maintenance facility and all underground utility work had been completed. The start date of service was postponed to early 2018, and then to December 2018, however, because of delays in the manufacture and delivery of the vehicles by
Bombardier Transportation Bombardier Transportation was a Canadian-German rolling stock and rail transport manufacturer, headquartered in Berlin, Germany. It was one of the world's largest companies in the rail vehicle and equipment manufacturing and servicing industry ...
. Bombardier was to deliver all 14 vehicles by December 14; that was postponed to December 2017 and then to June 2018. In April 2018, the planned start of Ion service was postponed to December, and was finally accomplished on June 21, 2019. In late February 2017, plans for the Stage 2 (Cambridge section) of the Ion rail service were still in the very early stage but a proposed route with map had been published. The public consultation process for Cambridge was postponed to 2018. In early July 2017, Cambridge City Council expressed an objection to parts of the route planned for that city and requested the Region to consider alternatives. At that time, a report indicated that construction of Stage 2 would not begin until 2025. Until LRT service arrives in Cambridge, GRT will offer rapid transit with adapted iXpress buses to Fairview Park Mall using bus-only lanes at Pinebush, Munch and Coronation to minimize slowdowns at times of heavy traffic. In 2017, the route also continued to Conestoga Mall in Waterloo (though not as rapid transit) with many stops along the way. Following Ion launch in Kitchener–Waterloo, GRT is continuing the remainder of the iXpress 200 service to the terminal at Fairview Park, renumbered as 302.


iXpress

The iXpress
express bus service Public transport bus services are generally based on regular operation of transit buses along a route calling at agreed bus stops according to a published public transport timetable. History of buses Origins While there are indications ...
is operated by GRT consisting of six routes along main corridors in Kitchener–Waterloo and Cambridge. The first (and now defunct) route, designated route 200 after the expansion of iXpress service, was launched in September 2005 and ran from Conestoga Mall in Waterloo and
Ainslie St. Transit Terminal The Ainslie St. Transit Terminal is a bus station and terminal in Cambridge, Ontario, Canada. It is located in the core of Galt, a former city which is now a community within Cambridge. The building is a single-story facility with a waiting r ...
in Cambridge primarily along King Street in Kitchener and Waterloo and Hespeler Road in Cambridge, utilizing a short section of
Highway 401 King's Highway 401, commonly referred to as Highway 401 and also known by its official name as the Macdonald–Cartier Freeway or colloquially referred to as the four-oh-one, is a controlled-access 400-series highway in the Canadian provin ...
. The second route, route 201, runs from Conestoga College Doon Campus Door 6 in Kitchener to Conestoga Mall in Waterloo, primarily along Fischer-Hallman Road in both cities. The third, route 202, runs in a crosstown fashion through Waterloo, primarily along University Avenue, between the Boardwalk shopping centre and Conestoga Mall. The fourth iXpress route, route 203, opened on April 28, 2014. It runs from Cambridge Centre to Sportsworld Terminal. An extension of the 203 to Conestoga College is made during the AM and PM peak periods when classes are in session. The fifth iXpress route, route 204, began service in September 2015. The 204 iXpress runs from Ottawa and Lackner to the Boardwalk via Victoria Street, Highland Road, Ira Needles Boulevard and Downtown Kitchener. The 205 Ottawa iXpress opened on April 30, 2018, and the 206 Coronation iXpress launched September 2, 2019, partially replacing route 52. The 200 was discontinued upon the launch of Ion service; the bus portion not converted to light rail now runs on route 302, branded as Ion Bus. In April 2017, it was announced that the Ion and iXpress services would be closely integrated into a single system. In March 2018, nine new Ion buses were unveiled; initially they were used on local routes in Cambridge. They now operate from Fairway Station in Kitchener to the Ainslie Street terminal in Cambridge. These vehicles offer new features, such as more comfortable, high-back seats, free Wi-Fi and USB charging ports.


Fares

Buses and Ion fare machines accept cash and the EasyGo
smart card A smart card, chip card, or integrated circuit card (ICC or IC card) is a physical electronic authentication device, used to control access to a resource. It is typically a plastic credit card-sized card with an embedded integrated circuit (IC) c ...
; transfers are available for 100 minutes of travel following payment of a single-use fare. Monthly passes or a stored fare balance are loaded on the EasyGo card; this can be done online, at customer service desks, or at ticket machines. Specialized passes for corporate or school purposes are loaded on specialized smart cards. The new EasyGO system on electronic fare cards was first made available on March 1, 2019, in anticipation of the Ion light rail launch. At Ion launch, this fully replaced an old system of paper passes (and accompanying photo ID) and paper tickets.


Current routes

Routes are listed effective September 5, 2022. The following is a general summary of route services; for details, consult the official website. Routes numbered below 100 are local services, in the 200s are express service with the iXpress brand, and in the 300s are full rapid transit with the Ion brand. Routes marked + use smaller BusPLUS vehicles.


Vehicle fleet

In 2022, Grand River Transit announced that they had ordered six electric
Nova Bus Nova Bus (stylized as NOVABUS) is a Canadian bus manufacturer headquartered in Saint-Eustache, Quebec, Canada. Nova is owned by the Volvo Group. The company has roots in the General Motors Diesel Division, which opened in 1979. Nova Bus was es ...
LFSe+ to their fleet, scheduled to arrive in spring 2023. An additional five
electric bus An electric bus is a bus that is propelled using electric motors as opposed to an internal combustion engine. Electric buses can store the needed electricity on-board, or be fed continuously from an external source. The majority of buses ...
es will arrive in 2024.


Facilities

One major transit terminal is operated and staffed, the
Ainslie St. Transit Terminal The Ainslie St. Transit Terminal is a bus station and terminal in Cambridge, Ontario, Canada. It is located in the core of Galt, a former city which is now a community within Cambridge. The building is a single-story facility with a waiting r ...
at Galt City Centre in Cambridge. In downtown Kitchener, customer service functions come from an office at 105 King Street East, near
Frederick station Frederick is a passenger rail station and the northern terminal of the MARC Brunswick Line's Frederick branch, which heads south toward Washington, D.C. This is one of two stations on the Frederick branch.
. No GRT services remain at the
Charles Street Transit Terminal The Charles Street Transit Terminal is a former bus terminal in Kitchener, Ontario, Canada. It is the former downtown hub for local Grand River Transit (GRT) bus services for Kitchener and Waterloo, although the terminal now sits vacant and most ...
, and is planned to be a reconciliation building (as of now). All ION stations have customer help points and ticket machines; most are major transfer points, with Waterloo’s Conestoga Mall, Kitchener’s
Fairview Park Mall CF Fairview Park (commonly known as Fairview Park Mall) is a large shopping mall of 120 stores in Kitchener, Ontario, Canada, owned and managed by Cadillac Fairview.
, and the University of Waterloo station also having off-street bus terminals. Unstaffed off-road satellite terminals are also in place at The Boardwalk Station, Stanley Park Mall, Sportsworld, Sunrise Centre, and
Cambridge Centre Cambridge Centre is a shopping mall in Cambridge, Ontario, Canada. In the 1980s, Hespeler Road became the city's major commercial area, and is now known as the Highway 24/Hespeler Road Commercial District. The main anchor store is a Hudson's Bay ...
. An additional terminal at the
Conestoga College Conestoga College Institute of Technology and Advanced Learning is a public college located in Kitchener, Ontario, Canada. Established in 1967, Conestoga serves approximately 23,000 registered students through campuses and training centres in ...
Doon Campus is planned. Other significant transfer points include King Street/University Avenue, Holiday Inn Drive/ Hespeler, Conestoga College-Doon Campus, and the Preston Towne Centre. Grand River Transit has three garages: * Strasburg Road Transit Operations Centre / North Division at 250 Strasburg Road - Built in 1976, storage for 167 buses in the Kitchener–Waterloo fleet, and all central operations and GRT headquarters (across from the Laurentian Power Centre) * Conestoga Boulevard Transit Operations Centre / South Division at 460 Conestoga Boulevard - Garage with storage up to 64 busses for Cambridge fleet (behind the Cambridge Centre). * Northfield Drive Maintenance facility / Bus Maintenance facility at 300 Northfield Drive - Built in 2022, storage for up to 200 busses, 25 dedicated repair stations (22 repair bays, 3 inspection bays), and 2 bus wash stations. Ion trains are based at an Operations, Maintenance and Storage facility on Dutton Drive in Waterloo.


References


External links

* {{Public transit systems in Canada Transport in Kitchener, Ontario Transport in Waterloo, Ontario Transport in Cambridge, Ontario Transport in Woolwich, Ontario Transport in Wilmot, Ontario Bus transport in the Regional Municipality of Waterloo Public transport in the Regional Municipality of Waterloo Rail transport in the Regional Municipality of Waterloo Transit agencies in Ontario