Google Consumer Surveys
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Google Surveys (formerly Google Consumer Surveys) was a business product by
Google Google LLC () is an American Multinational corporation, multinational technology company focusing on Search Engine, search engine technology, online advertising, cloud computing, software, computer software, quantum computing, e-commerce, ar ...
aimed at facilitating customized
market research Market research is an organized effort to gather information about target markets and customers: know about them, starting with who they are. It is an important component of business strategy and a major factor in maintaining competitiveness. Mar ...
. Released in 2012, Google announced in September 2022 that it would close on November 1, 2022. This product was designed by Google as an alternative to internet
pay wall A paywall is a method of restricting access to content, with a purchase or a paid subscription, especially news. Beginning in the mid-2010s, newspapers started implementing paywalls on their websites as a way to increase revenue after years of ...
s for websites that publish content. The program was launched by several online publishers such as Pandora,
AdWeek ''Adweek'' is a weekly American advertising trade publication that was first published in 1979. ''Adweek'' covers creativity, client–agency relationships, global advertising, accounts in review, and new campaigns. During this time, it has cover ...
, and the '' New York Daily News''. Google Surveys was part of the
Google Marketing Platform Google Marketing Platform is an online advertising and analytics platform developed by Google and launched on July 24, 2018. It unifies DoubleClick's advertising services (acquired in March 2008) and Google's own advertising and analytics services ...
.


Model

Google Surveys provides both a web interface with which to design the survey as well as the audience that takes the survey. The survey questions are subject to some requirements in length and content. Google receives money from business customers such as market research firms and small businesses who create the surveys. In addition to the paid services, Google also offers a free survey for websites with predefined questions targeted at people visiting the website. Every time a user responds to a survey, the publishers earn . From the consumer side, the surveys work as a paywall (also called a "survey-wall") for websites offering premium content. Users visiting these websites have the option of responding to a survey to access content for free.


History

The product was launched on March 29, 2012. On February 19, 2015, Google announced Consumer Surveys as a platform for publishers to monetize their online content. Initially, this platform will be available only for publishers from the USA, UK and Canada. Publishers' payments are made through the
AdSense Google AdSense is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience. These advert ...
payment system, but the platform has its own management and reporting console. On October 19, 2016, Google announced that it had renamed the product from Google Consumer Surveys to Google Surveys and was moving it to part of the
Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand. Google launched the service in November 2005 after acquiring Urchin. As o ...
product suite. In September 2022, Google announced that Google Surveys would close on November 1, 2022.


Reception

Notable uses of Google Surveys include voter information tools and behavior surveys of holiday travelers. Google Surveys published voter
opinion poll An opinion poll, often simply referred to as a survey or a poll (although strictly a poll is an actual election) is a human research survey of public opinion from a particular sample. Opinion polls are usually designed to represent the opinion ...
s leading up to the 2012 US presidential elections. According to '' New York Time blogger and statistician
Nate Silver Nathaniel Read Silver (born January 13, 1978) is an American statistician, writer, and poker player who analyzes baseball (see sabermetrics), basketball, and elections (see psephology). He is the founder and editor-in-chief of ''FiveThirtyEigh ...
, the Google Surveys' election polls were ranked second in terms of reliability and lack of bias in predicting election results. Pew Research Center has conducted a series of tests to evaluate Google Surveys in consultation with Google. In November 2012, Pew independently published an analysis of the results up to that point which stated in part that a "comparison of several demographic questions asked by Pew Research indicates that the Google Consumer Surveys sample appears to conform closely to the demographic composition of the overall internet population". Google Surveys has been compared to
SurveyMonkey Momentive Inc. (formerly SurveyMonkey Inc.) is an experience management company that offers cloud-based software in brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a s ...
(which also offers both a survey creation interface as well as a way to purchase an audience), where it was praised for its low cost per response but was found to have less flexibility in designing the survey. Google has also reviewed Google Surveys in a
white paper A white paper is a report or guide that informs readers concisely about a complex issue and presents the issuing body's philosophy on the matter. It is meant to help readers understand an issue, solve a problem, or make a decision. A white pape ...
, concluding that "Google Consumer Surveys can be used in place of more traditional Internet-based panels without sacrificing accuracy" while also stating that " nce Google Consumer Surveys only allows one-question or screening two-question surveys, analysis of the relationships between survey questions are difficult or sometimes not even possible".


See also

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Comparison of survey software Software tools for surveys are varied, ranging from desktop applications to complex web systems for monitoring consumer behaviour. The tables includes general and technical information for notable Computer-assisted survey information collection ...
*
Survata Upwave, formerly Survata, is a marketing analytics company based in San Francisco, California. It is the leading Analytics Platform that provides software and data to plan, measure and optimize brand marketing. Upwave rebranded from Survata in Sept ...


References

{{Survey data collection, Survata = Survata Surveys Polling companies