First Student is the largest provider of school bus services in North America. The company works with districts in thirty-eight states and seven Canadian provinces, carrying approximately five million students daily. In addition to its regular routes, First Student also provides special-needs transportation, field trip services, and charter bus rentals.
With a workforce of 50,500 employees and a fleet of 44,050 vehicles, the company bus fleet drives over 550 million miles every year. Formerly a division of
FirstGroup
FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.EQT Infrastructure on 21 July 2021.
History
Ryder Public Transportation acquisition
In 1999,
Ryder
Ryder System, Inc., commonly known as Ryder, is an American transportation and logistics company. It is especially known for its fleet of commercial rental trucks.
Ryder specializes in fleet management, supply chain management, and transp ...
sold its school bus division to
FirstGroup
FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.Laidlaw
Laidlaw (), organized as Laidlaw International, Inc. (with corporate headquarters in Naperville, Illinois) was the largest provider of intercity bus services, contract public transit and paratransit, and contract school bus service in both ...
for $3.4 billion, taking over its school transportation operations as well.
FirstGroup breakup
FirstGroup, the parent company of First Student, announced that it would consider a sale of its North American school bus and transit divisions in December 2019. The North American division was valued at $3.5 billion at the time of the announcement. In April 2021, FirstGroup agreed terms were to sell the business to
EQT Partners
EQT AB Group is a global investment organization founded in 1994. Its funds invest in private equity, infrastructure, real estate, growth equity, and venture capital in Europe, North America, and Asia Pacific.
, EQT's assets under management ...
. The deal closed on July 22, 2021.
Safety features
In 2010, First Student installed Zonar on all 60,000 of its school buses. These features include the EVIR Inspection System for verified pre-trip, post-trip and child-check inspections; the V2J Vehicle Diagnostic Device for tracking and managing of assets and real-time transmission of vehicle subsystem data; and Ground Traffic Control, a Web-based data and fleet management application.
First Student Canada
First Student Canada is a major contractor of school bus services and public transit systems. The company provides services in
Canada
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by to ...
comparable to those delivered by First Student in the United States. The component parts of the operation consist of the former
Laidlaw
Laidlaw (), organized as Laidlaw International, Inc. (with corporate headquarters in Naperville, Illinois) was the largest provider of intercity bus services, contract public transit and paratransit, and contract school bus service in both ...
services and subsequent new acquisitions by First Canada.
Laidlaw
Laidlaw (), organized as Laidlaw International, Inc. (with corporate headquarters in Naperville, Illinois) was the largest provider of intercity bus services, contract public transit and paratransit, and contract school bus service in both ...
school transportation services throughout
Southern Ontario
Southern Ontario is a primary region of the province of Ontario, Canada, the other primary region being Northern Ontario. It is the most densely populated and southernmost region in Canada. The exact northern boundary of Southern Ontario is disp ...
.
Farwest Group
The Farwest Group of companies provides transportation services in various communities in
British Columbia
British Columbia (commonly abbreviated as BC) is the westernmost province of Canada, situated between the Pacific Ocean and the Rocky Mountains. It has a diverse geography, with rugged landscapes that include rocky coastlines, sandy beaches, for ...
BC Transit
BC Transit is a provincial crown corporation responsible for coordinating the delivery of public transportation within British Columbia, Canada, outside Greater Vancouver. BC Transit is headquartered in Victoria, British Columbia. In , the syst ...
in
Chilliwack
Chilliwack ( )( hur, Ts'elxwéyeqw) is a city in the province of British Columbia, Canada. Chilliwack is surrounded by mountains and home to recreational areas such as Cultus Lake and Chilliwack Lake Provincial Parks. There are numerous outdo ...
,
Kamloops
Kamloops ( ) is a city in south-central British Columbia, Canada, at the confluence of the South flowing North Thompson River and the West flowing Thompson River, east of Kamloops Lake. It is located in the Thompson-Nicola Regional District, w ...
Cardinal
Cardinal or The Cardinal may refer to:
Animals
* Cardinal (bird) or Cardinalidae, a family of North and South American birds
**'' Cardinalis'', genus of cardinal in the family Cardinalidae
**'' Cardinalis cardinalis'', or northern cardinal, t ...
" operated school buses in different locations across Canada. In 2005, Firstbus Canada acquired 471136 B.C. Limited and Cardinal Transportation B.C. Inc.,
Vancouver
Vancouver ( ) is a major city in western Canada, located in the Lower Mainland region of British Columbia. As the most populous city in the province, the 2021 Canadian census recorded 662,248 people in the city, up from 631,486 in 2016. ...
,
British Columbia
British Columbia (commonly abbreviated as BC) is the westernmost province of Canada, situated between the Pacific Ocean and the Rocky Mountains. It has a diverse geography, with rugged landscapes that include rocky coastlines, sandy beaches, for ...
and Cardinal Coach Lines Limited and Focus Capital Inc.,
Calgary
Calgary ( ) is the largest city in the western Canadian province of Alberta and the largest metro area of the three Prairie Provinces. As of 2021, the city proper had a population of 1,306,784 and a metropolitan population of 1,481,806, maki ...
,
Alberta
Alberta ( ) is one of the thirteen provinces and territories of Canada. It is part of Western Canada and is one of the three prairie provinces. Alberta is bordered by British Columbia to the west, Saskatchewan to the east, the Northwest T ...
and Cardinal Coach Lines (Ont.) Ltd.,
North York
North York is one of the six administrative districts of Toronto, Ontario, Canada. It is located directly north of York, Old Toronto and East York, between Etobicoke to the west and Scarborough to the east. As of the 2016 Census, it had a po ...
,
Ontario
Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central Ca ...
Winnipeg
Winnipeg () is the capital and largest city of the province of Manitoba in Canada. It is centred on the confluence of the Red and Assiniboine rivers, near the longitudinal centre of North America. , Winnipeg had a city population of 749 ...
based company that provides school bus transportation, special education transportation services, charter and maintenance services. The company was acquired by FirstBus Canada in 2008.http://www.ic.gc.ca/eic/site/ica-lic.nsf/eng/lk-30801.html Investment Canada Act, Notifications - Acquisitions
2014 Calgary controversy
In February 2014, the company was subject to criticism after it fired Kendra Lindon, a school bus driver after she used her own vehicle to pick up children from her route after her bus failed to start. Due to the extremely low temperature (-26 degrees Celsius), and due to the failure of her dispatch to send replacement buses on the previous day, Lindon decided that "it wouldn’t be right" to leave children out in the cold and feared they might suffer
frostbite
Frostbite is a skin injury that occurs when exposed to extreme low temperatures, causing the freezing of the skin or other tissues, commonly affecting the fingers, toes, nose, ears, cheeks and chin areas. Most often, frostbite occurs in t ...
, since many were not properly dressed for such cold weather. Upon learning of Lindon's actions, the company immediately terminated her employment, on the grounds that it was "against company policy to pick up children in a personal vehicle." Lindon defended her decision, stating that "I was not acting as a bus driver at that point, but as a concerned parent...I saw these kids I’ve known since they were five. I was acting as a parent and a concerned neighbor and friend. I couldn’t just drive past them and leave them to freeze."‘It’s disgusting’: Outrage in Calgary after bus driver gets fired for picking up stranded kids in SUV by Licia Corbella, ''
Postmedia News
Postmedia Network Canada Corp. (also known as Postmedia Network, Postmedia News or Postmedia) is a Canadian media conglomerate consisting of the publishing properties of the former Canwest, with primary operations in newspaper publishing, new ...
'' (reprinted in the ''
National Post
The ''National Post'' is a Canadian English-language broadsheet newspaper available in several cities in central and western Canada. The paper is the flagship publication of Postmedia Network and is published Mondays through Saturdays, with ...
Calgary Herald
The ''Calgary Herald'' is a daily newspaper published in Calgary, Alberta, Canada. Publication began in 1883 as ''The Calgary Herald, Mining and Ranche Advocate, and General Advertiser''. It is owned by the Postmedia Network.
History
''The C ...
CTV Calgary
CFCN-DT (channel 4) is a television station in Calgary, Alberta, Canada, part of the CTV Television Network. It is owned and operated by network parent Bell Media alongside cable-exclusive CTV 2 Alberta (based in Edmonton with sister station ...
, March 4, 2014.
When contacted by Licia Corbella of
Postmedia News
Postmedia Network Canada Corp. (also known as Postmedia Network, Postmedia News or Postmedia) is a Canadian media conglomerate consisting of the publishing properties of the former Canwest, with primary operations in newspaper publishing, new ...
, the assistant location and safety manager, Mike Stiles, declined to comment and referred her to the First Student's Cincinnati headquarters, which did not return any calls for inquiry. Three lawyers, who have offered to represent Ms. Lindon
pro bono
( en, 'for the public good'), usually shortened to , is a Latin phrase for professional work undertaken voluntarily and without payment. In the United States, the term typically refers to provision of legal services by legal professionals for pe ...
, have suggested that she may have a case against First Student for
wrongful dismissal
In law, wrongful dismissal, also called wrongful termination or wrongful discharge, is a situation in which an employee's contract of employment has been terminated by the employer, where the termination breaches one or more terms of the contra ...