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Alipay () is a third-party mobile and online payment platform, established in Hangzhou, China in February 2004 by Alibaba Group and its founder Jack Ma. In 2015, Alipay moved its headquarters to Pudong, Shanghai, although its parent company Ant Financial remains Hangzhou-based. Alipay overtook PayPal as the world's largest mobile (digital) payment platform in 2013. As of June 2020, Alipay serves over 1.3 billion users and 80 million merchants. According to the statistics of the fourth quarter of 2018, Alipay has a 55.32% share of the third-party payment market in mainland China, and it continues to grow.


History

The service was first launched in 2003, by Taobao. The People's Bank of China, China's central bank, issued licensing regulations in June 2010 for third-party payment providers. It also issued separate guidelines for foreign-funded payment institutions. Because of this, Alipay, which accounted for half of China's non-bank online payment market, was restructured as a domestic company controlled by Alibaba
CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
Jack Ma in order to facilitate the regulatory approval for the license. The 2010 transfer of Alipay's ownership was controversial, with media reports in 2011 that Yahoo! and Softbank ( Alibaba Group's controlling shareholders) were not informed of the sale for nominal value. Chinese business publications '' Century Weekly'' criticised Ma, who stated that Alibaba Group's board of directors was aware of the transaction. The incident was criticised in foreign and Chinese media as harming foreign trust in making Chinese investments. The ownership dispute was resolved by Alibaba Group, Yahoo!, and Softbank in July 2011. In 2013 Alipay launched a financial product platform called Yu'ebao (余额宝). Alipay partnered with Tianhong Asset Management to launch the it. Alibaba (the parent company of Alipay) reported having 152 million Yu'e bao users in mid-2016, with 810 billion RMB (US$117 billion) in funds under management. As of June 2013 the company still had what it called "a minor paperwork problem" with the
China Securities Regulatory Commission The China Securities Regulatory Commission (CSRC) is a government ministry of the State Council of the People's Republic of China (PRC). It is the main regulator of the securities industry in China. History China's first Securities Law was ...
, but the company said that they planned to expand the product while these are sorted out. In 2015, Alipay's parent company was re-branded as Ant Financial Services Group. In 2017, Alipay unveiled their
facial recognition Facial recognition or face recognition may refer to: * Face detection, often a step done before facial recognition * Face perception, the process by which the human brain understands and interprets the face * Pareidolia, which involves, in part, se ...
payment service. In 2020, Alipay upgraded from a payment financial instrument to an open platform for digital life. In 2021, the mandate by the Ministry of Industry and Information Technology (MIIT) to open up the " walled garden" ecosystems of the major tech companies has led to the introduction of interoperability of payment QR codes of Alipay and competing WeChat Pay and UnionPay's Cloud QuickPass platforms.


Services

Alipay claims it operates with more than 65 financial institutions including Visa and MasterCard to provide payment services for Taobao and
Tmall Tmall (), formerly Taobao Mall, is a Chinese-language website for business-to-consumer (B2C) online retail, spun off from Taobao, operated in China by Alibaba Group. It is a platform for local Chinese and international businesses to sell brand-n ...
as well as more than 460,000 online and local Chinese businesses. Alipay is used in smartphones with their Alipay Wallet app. QR code payment codes are used for local in-store payments. The Alipay app also provides features such as credit card bill payments, bank account managements, P2P transfer, prepay mobile phone top-up, bus and train ticket purchases, food orders, vehicles for hire, insurance selections and a digital identification document storage. Alipay also allows online check-out on most Chinese-based websites such as Taobao and
Tmall Tmall (), formerly Taobao Mall, is a Chinese-language website for business-to-consumer (B2C) online retail, spun off from Taobao, operated in China by Alibaba Group. It is a platform for local Chinese and international businesses to sell brand-n ...
. The Alipay app allows users to add their own services provided from different companies to create a more personalised experience. Since late-2008, Alipay has promoted public service payment services and has covered more than 300 cities nationwide, supporting more than 1,200 partner organizations. In addition to utility bills such as water and electricity, Alipay also extends their services to areas such as paying transportation fines, property fees, and cable television fees. Common online payment services also include hydropower coal payment, tuition payment and traffic fine. On 15 January 2009, Alipay launched a credit card repayment service, supporting 39 domestic bank-issued credit cards. It is currently the most popular third-party repayment platform. The main advantages are free credit card bills checking, repayments with no administrative fee, as well as automatic repayment, repayment reminders and other value-added services. In the first quarter of 2014, 76% of credit cards were also paid by Alipay Wallet. From December 2013, several chain convenience store companies, including Meiyijia, Hongqi Chain, and Qishiduo C-STORE and
7-Eleven 7-Eleven, Inc., stylized as 7-ELEVE, is a multinational chain of retail convenience stores, headquartered in Dallas, Texas. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946. A ...
, have successively supported Alipay payment; in December, Beijing taxi drivers began to accept Alipay to pay the fare. Subsequently, Wanda Cinema, Joy City, Wangfujing and other large-scale retail companies as well as movie theaters, KTV, and catering companies have access to Alipay. From March 26, 2019, the service fee will be charged for the payment of credit card through Alipay. Customers only pay the portion of the payment that exceeds 2,000 yuan at 0.1%. In November 2019, Alipay introduced Tourpass, a service component that allows non-Chinese users to use its mobile payment feature by pre-loading Chinese Yuan equivalent foreign currency into the app. In 2020, Alipay used a QR code system to help in containing the
COVID-19 outbreak The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identified ...
. The health code system tags users one of three colors according to their location, basic health information and travel history. "Beauty filters" were included to Alipay's face-scan payment system in a new upgrade that was released in July 2019. The market has responded well to the "beauty filters," which make users seem better when they use the program to make payments.


International expansion

Internationally, more than 300 worldwide merchants use Alipay to sell directly to consumers in China. It currently supports transactions in 18 major foreign currencies. Since the launch of Alipay in the Mainland China, Ant Financial introduced a series of expansion of the services to other countries. Other than expanding into individual countries, the system would also be integrated with online payment platform providers.
Ant Group Ant Group ()'','' formerly known as Ant Financial, is an affiliate company of the Chinese conglomerate Alibaba Group. The group owns the world's largest mobile (digital) payment platform Alipay, which serves over 1.3 billion users and 80 million ...
had acquired a majority stake into 2C2P, a Singapore-based provider used by merchants worldwide in April 2022, and would eventually integrate Alipay with 2C2P.


Asia


Bangladesh

In 2018, Alipay bought 20% shares in Bangladeshi mobile financial service provider bKash Limited.


Hong Kong

In 2017, Ant Financial expanded to Hong Kong. In a joint venture with
CK Hutchison CK Hutchison Holdings Limited is a Hong Kong-based and Cayman Islands-registered multinational Conglomerate (company), conglomerate corporation. The company was formed in March 2015 through the merger of Cheung Kong Holdings and its main associa ...
, as Alipay Payment Services (HK), it launched the "AlipayHK" brand. A standalone app provides features such as mobile payments and P2P transfers. All transactions are made and settled in local Hong Kong dollars. The service then became available in major chain stores including McDonald's,
7-Eleven 7-Eleven, Inc., stylized as 7-ELEVE, is a multinational chain of retail convenience stores, headquartered in Dallas, Texas. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946. A ...
and Circle K. Wet markets and other merchants were also supported. From 2020 and 2021, with AlipayHK passing two million users, the service became accepted on
MTR The Mass Transit Railway (MTR) is a major public transport network serving :Hong Kong. Operated by the MTR Corporation Limited (MTRCL), it consists of heavy rail, light rail, and feeder bus service centred on a 10-line rapid transit network ...
,
buses A bus (contracted from omnibus, with variants multibus, motorbus, autobus, etc.) is a road vehicle that carries significantly more passengers than an average car or van. It is most commonly used in public transport, but is also in use for cha ...
and ferries.


Japan

Alipay entered
Japan Japan ( ja, 日本, or , and formally , ''Nihonkoku'') is an island country in East Asia. It is situated in the northwest Pacific Ocean, and is bordered on the west by the Sea of Japan, while extending from the Sea of Okhotsk in the north ...
in 2015, with network up to 38,000. Ant Financial hopes that their network in Japan could help Chinese tourists that are heading to Japan.


Philippines

Alipay was introduced to the Philippines in 2018 by
Asia United Bank Asia United Bank Corporation (AUB) is among the very few banks that was granted a full-branch commercial bank license in 1997 and is operating until this day. In 2013, AUB joined the league of Philippine Banks that have become publicly listed and ...
(AUB). AUB also introduced WeChat Pay, and intends to use both payment systems to cater to Chinese tourists visiting the country. Ant Financial also has invested on Mynt, the operator of the mobile service
GCash GCash, is a Philippine mobile wallet, mobile payments and branchless banking service. Introduced in 2004, it is owned by Mynt (formerly Globe Fintech Innovations, Inc.), which is a joint venture between Ant Group, an affiliate company of the Ali ...
which caters to the Philippine market. It helped convert GCash into a cashless mobile payment service similar to Alipay. It is also working on rebranding the mobile wallet into GCash by Alipay by the second half of 2021.


Singapore

In 2017, Ant Financial partnered with CC Financial, a start-up company in Singapore. Alipay plans to expand its 20,000 acceptance points in Singapore, and open up their platform to Singapore banking users.


South Korea

Alipay was introduced in South Korea in 2015, and is now available at various merchants around the country. Users can even receive an instant tax refund at four major airports in the country. In 2019, taxis in Seoul and Starbucks will accept Alipay via Kakaopay.


Vietnam

Alipay entered Vietnam in 2010, with its network up to 21,000. Ant Financial hopes that their network in Vietnam could assist Chinese tourists visiting the country. Currently in Vietnam
Davitrans
a proxy shipping service, is the only website in the country that accepts Alipay as one of its payment methods.


Oceania


Australia

In February 2019, Alipay and Tourism Australia announced a service to promote Australian destinations to Chinese tourists using the city of
Sydney Sydney ( ) is the capital city of the state of New South Wales, and the most populous city in both Australia and Oceania. Located on Australia's east coast, the metropolis surrounds Sydney Harbour and extends about towards the Blue Mountain ...
as a 12-month pilot project. The new Sydney City Card will introduce an interactive city map in the Alipay app to alert tourists to participating locations and retailers where Alipay payments are welcomed. A similar initiative will be trialed concurrently in Queenstown, New Zealand.


North America


United States

Ant Financial has partnered with First Data in 2017. It allows Alipay service to be used at point-of-sale with more than four million retail partners in United States.


Canada

In 2017, Alipay partnered with SnapPay to allow Canadian retailers to accept Chinese currency from Chinese shoppers. There are currently 800 merchants in Canada that supports Alipay, including most Cadillac Fairview mall locations in partnership with OTT Pay, such as the flagship Eaton Center of Toronto and
CF Chinook Centre Chinook Centre (formally branded as "CF Chinook Centre") is the largest shopping mall in Calgary, Alberta, Canada. It is located near the geographic centre of the city on Macleod Trail, north of Glenmore Trail about south of downtown, and thre ...
in Calgary. Air Canada began allowing transactions in Alipay to book flights from Canada and the United States beginning in August 2018, after initially rolling out the feature for booking of flights originating from China.


Europe


France

Alipay partners with Silkpay to enable merchants in France and other European countries to accept Alipay payments online and in-store.


Iceland

Alipay has partnered with Splitti and ePassi in Iceland.


Italy

Alipay partnered with UniCredit, SIA and
Banca Sella Group Banca Sella Holding S.p.A. is an Italian holding company for the Banca Sella Group ( it, Gruppo Banca Sella). The main company of the group was Banca Sella S.p.A., an Italian bank based in Biella, Piedmont. According to research by Mediobanca, B ...
to enable app payments in physical and online stores in Italy.


Norway

Alipay has started cooperating with Vipps in Norway. 30 shops in Bergen are ready to receive Alipay-customers, and in January 2019 some shops in Oslo will be ready.


Russia

Alipay in 2022 with Sberbank will provide immediate money transfers by cellphone number from Russia to
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
.


United Kingdom

Alipay partnered with Barclaycard in United Kingdom, bringing Alipay to UK retailers.


Comparison with other payment systems

Alipay is conceptually similar to Apple Pay, WeChat Pay and PayPal because it overlays traditional card payment methods. Although users receive immediate notification of the transaction, the main difference among Alipay and an instant payment system, like Venmo or
Zelle Zelle () is a United States–based digital payments network run by a private financial services company owned by the banks Bank of America, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank, and Wells Fargo. The Zelle service enables ...
is that the funds transfer between counterparties is not immediate. The settlement time depends on the payment method chosen by the customer, while for instant payment systems, the funds are transferred within seconds or minutes.


Regulatory concerns

In September 2021, the Chinese government stated its intent to dismantle the Alipay super app into separate businesses due to concerns over "systemic financial risks" as Chinese e-commerce and fintech firms had begun to amass huge troves of user data for their operations. The move essentially split Ant Group's consumer lending businesses, credit card-like Huabei and micro-loan provider Jiebei, from Alipay’s financial offerings. In November 2021, Alipay introduced a new privacy protection feature amid growing concerns over data privacy and after China's Personal Information Protection Law (PIPL) came into effect on 1 November 2021. The PIPL prohibits the unnecessary collection of personal information, abuse of personal privacy, and data exchanges with overseas entities. Alipay's new feature allows users to track how the app collects data about them and is an interactive equivalent to a privacy policy, which explains how an app collects, stores, and shares user data. Alipay was banned in India (along with other Chinese apps) on 2 September 2020 by the government amid the 2020 China-India skirmish.


See also

* Alipay Health Code


References


External links

* (in Chinese)
Official website
(International version) {{Payment service providers Alibaba Group Jack Ma Chinese companies established in 2004 Companies based in Shanghai Online payments Payment service providers Financial services companies established in 2004 Chinese brands Mobile applications Mobile payments in China Super-apps 2004 establishments in China Internet censorship in India