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An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general
web portal A web portal is a specially designed website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way. Usually, each information source gets its dedicated area on the page for displayi ...
s. Enterprise portals provide a secure unified access point, often in the form of a web-based
user interface In the industrial design field of human–computer interaction, a user interface (UI) is the space where interactions between humans and machines occur. The goal of this interaction is to allow effective operation and control of the machine f ...
, and are designed to aggregate and personalize information through application-specific
portlets The Java Portlet Specification defines a contract between the portlet container and portlets and provides a convenient programming model for Java portlet developers. Portlets are pluggable user interface software components that are managed and ...
. One hallmark of enterprise portals is the de-centralized content contribution and
content management Content management (CM) is a set of processes and technologies that supports the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referre ...
, which keeps the information always updated. Another distinguishing characteristic is that they cater for customers, vendors and others beyond an organization's boundaries. This contrasts with a corporate portal which is structured for roles within an organization.


History

The mid-1990s saw the advent of public
web portal A web portal is a specially designed website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way. Usually, each information source gets its dedicated area on the page for displayi ...
s. These sites provided a key set of features (e.g., news, e-mail, weather, stock quotes, and search) that were often presented in self-contained boxes or
portlets The Java Portlet Specification defines a contract between the portlet container and portlets and provides a convenient programming model for Java portlet developers. Portlets are pluggable user interface software components that are managed and ...
. Before long, enterprises of all sizes began to see a need for a similar starting place for their variety of internal repositories and applications, many of which were migrating to Web-based technologies. By the late 1990s, software vendors began to produce prepackaged enterprise portals. These software packages would be toolkits for enterprises to quickly develop and deploy their own customized enterprise portal. The first commercial portal software vendor began to appear in 1998. By 2002, competing product offerings from
application server An application server is a server that hosts applications or software that delivers a business application through a communication protocol. An application server framework is a service layer model. It includes software components available to a ...
vendors entered the market, who saw portals as an opportunity to stave off the commoditization of application server technology. In 2003, vendors of
Java Java (; id, Jawa, ; jv, ꦗꦮ; su, ) is one of the Greater Sunda Islands in Indonesia. It is bordered by the Indian Ocean to the south and the Java Sea to the north. With a population of 151.6 million people, Java is the world's mo ...
-based enterprise portals produced a standard known as JSR-168. It was to specify an API for interoperability between enterprise portals and portlets. Software vendors began producing JSR-168 compliant portlets that can be deployed onto any JSR-168 compliant enterprise portal. The second iteration of the standard, JSR-286, was final-released on 12 June 2008. Enterprises may choose to develop multiple enterprise portals based on business structure and strategic focus while reusing architectural frameworks, component libraries, or standardized project methods (e.g. B2E, B2C, B2B, B2G, etc.).


Employee portal

A study conducted in 2006 by Forrester Research, Inc. showed that 46 percent of large companies used a portal referred to as an employee portal. Employee portals can be described as a specific set of enterprise portals and are used to give an interface for employees to personalized information, resources, applications, and e-commerce options.


Lean portal

In 2009,
Gartner Gartner, Inc is a technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its client ...
introduced the concept of the portal-less portal or the “lean portal”. Lean Portals offer an alternative to the traditional portals available for the last 15 years, which have become very difficult to deploy and maintain. Traditional portals are bloated with features that aren’t necessarily cost-effective to businesses. This leads to a lot of frustration for companies thinking of investing in a portal as the traditional model forces them to exceed their budgets for features they don't want or need, without being able to deliver the results they wanted. In contrast, a Lean Portal is lightweight and easy to deploy. It's built using modern Web 2.0 technologies, such as AJAX, widgets, representational state transfer (REST) and WOA/SOA approaches. According to
Gartner Gartner, Inc is a technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its client ...
, organizations who opted for a Lean Portal found that it delivered more than 80% of the required functionality within months of launching, without compromising security or advanced integration requirements.


Fundamental features

An enterprise portal has two main functions; integration and presentation. It must be able to access information from multiple and varied sources and manipulate that information through the portal. Other common features include; * Single sign-on — enterprise portals can provide
single sign-on Single sign-on (SSO) is an authentication scheme that allows a user to log in with a single ID to any of several related, yet independent, software systems. True single sign-on allows the user to log in once and access services without re-enterin ...
capabilities between their users and various other systems. This requires a user to authenticate only once. * Integration — the connection of functions and data from multiple systems into new components/
portlet The Java Portlet Specification defines a contract between the portlet container and portlets and provides a convenient programming model for Java portlet developers. Portlets are pluggable user interface software components that are managed and ...
s/
web part A Web Part, also called a Web Widget, is an ASP.NET server control which is added to a Web Part Zone on Web Part Pages by users at run time. The controls enable end users to modify the content, appearance, and behavior of Web pages directly from a ...
s with an integrated navigation between these components. * Federation — the integration of content provided by other portals, typically through the use of
WSRP WSRP (910 AM) is a radio station broadcasting a Regional Mexican Regional Mexican is a Latin music radio format encompassing the musical genres from the different parts of rural Mexico and the Southwestern United States. Genres include ban ...
or similar technologies. * Customization — Users can customize the look and feel of their environment. Customers who are using EIPs can edit and design their own web sites which are full of their own personality and own style; they can also choose the specific content and services they prefer. Also refers to the ability to prioritize most appropriate content based on attributes of the user and metadata of the available content. * Personalization — Personalization is more about matching content with the user. Based on a user profile, personalization uses rules to match the "services", or content, to the specific user. To some degree, you can think of the two like this: customization is in hands of the end user, personalization is not. Of course actual personalization is often based on your role or job function within the portal context. * Access control — the ability for portal to limit specific types of content and services users have access to. For example, a company's proprietary information can be entitled for only company employee access. This access rights may be provided by a portal administrator or by a provisioning process. Access control lists manage the mapping between portal content and services over the portal user base. * Enterprise search — search enterprise content using enterprise search. * Omni channel enablement — present the pages optimally on all channels and devices. * Analytics — track and monitor user behaviour on portal pages (such as navigation, clicks, downloads, page exits and such) and generate reports.


Marketplace

In 2014, independent analyst firm
Real Story Group Real Story Group, known as CMS Watch until February 2010, is a digital workplace and marketing technology analyst firm headquartered in Silver Spring, United States with offices in Boston, New York City, Philadelphia, Washington DC, Bangalore, a ...
divided the Enterprise Portals technology marketplace into two categories: Infrastructure and Specialist vendors. The two categories include ten vendors that the firm evaluates in its ''Enterprise Portals Report''.Portals & Content Integration Research Report
Real Story Group (June, 2014). Retrieved on 04 June, 2014.


Common applications

*
Content Management System A content management system (CMS) is computer software used to manage the creation and modification of digital content ( content management).''Managing Enterprise Content: A Unified Content Strategy''. Ann Rockley, Pamela Kostur, Steve Manning. New ...
* Document Management System * Collaboration Software * Business process management systems *
Customer Relationship Management Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a r ...
*
Business Intelligence Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of business intelligence technologies include reporting, online analytical ...
*
Intranet An intranet is a computer network for sharing information, easier communication, collaboration tools, operational systems, and other computing services within an organization, usually to the exclusion of access by outsiders. The term is used in c ...
*
Wiki A wiki ( ) is an online hypertext publication collaboratively edited and managed by its own audience, using a web browser. A typical wiki contains multiple pages for the subjects or scope of the project, and could be either open to the pub ...
*
Blog A blog (a Clipping (morphology), truncation of "weblog") is a discussion or informational website published on the World Wide Web consisting of discrete, often informal diary-style text entries (posts). Posts are typically displayed in Reverse ...
* RSS *
Knowledge Management System Knowledge can be defined as awareness of facts or as practical skills, and may also refer to familiarity with objects or situations. Knowledge of facts, also called propositional knowledge, is often defined as true belief that is distinc ...


See also

* List of enterprise portal vendors *
Intranet portal An intranet portal is the gateway that unifies access to enterprise information and applications on an intranet. It is a tool that helps a company manage its data, applications, and information more easily through personalized views. Some portal so ...
*
Intranet An intranet is a computer network for sharing information, easier communication, collaboration tools, operational systems, and other computing services within an organization, usually to the exclusion of access by outsiders. The term is used in c ...


References

{{Reflist


External links


JSR 286: Portlet Specification 2.0

JSR 168: Portlet Specification




* ttp://www.prescientdigital.com/articles/intranet-articles/intranet-portal-solutions-die-evolve-move-to-web-2.0/ Intranet portal solutions die, evolve & move to Intranet 2.0
Top Intranet Trends: Usability, Access, Personalization

Employee Portals

Ph.D. Thesis based on Enterprise Portal explaining about the major characteristics, development methodology, etc.

Mynordstrom employee portal

Mynordstrom Employee Login portal
Web portals Portal software Strategic management Information technology management