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E-Rate is the commonly used name for the Schools and Libraries Program of the
Universal Service Fund The Universal Service Fund (USF) is a system of telecommunications subsidies and fees managed by the United States Federal Communications Commission (FCC) intended to promote universal access to telecommunications services in the United States. Th ...
, which is administered by the Universal Service Administrative Company (USAC) under the direction of the
Federal Communications Commission The Federal Communications Commission (FCC) is an independent agency of the United States federal government that regulates communications by radio, television, wire, satellite, and cable across the United States. The FCC maintains jurisdicti ...
(FCC). The program provides discounts to assist schools and libraries in the United States to obtain affordable telecommunications and internet access. It is one of four support programs funded through a
universal service Universal service is an economic, legal and business term used mostly in regulated industries, referring to the practice of providing a baseline level of services to every resident of a country. An example of this concept is found in the US Telec ...
fee charged to companies that provide interstate and/or international telecommunications services.


Function

The Schools and Libraries Program supports connectivity – the conduit or pipeline for communications using telecommunications services and/or the internet. Funding is requested under four categories of service: telecommunications services, internet access, internal connections, and basic maintenance of internal connections. Discounts for support depend on the level of poverty and the urban/rural status of the population served and range from 20% to 90% of the costs of eligible services. Eligible schools,
school district A school district is a special-purpose district that operates local public primary and secondary schools in various nations. North America United States In the U.S, most K–12 public schools function as units of local school districts, wh ...
s and libraries may apply individually or as part of a consortium. Applicants must provide additional resources including
end-user In product development, an end user (sometimes end-user) is a person who ultimately uses or is intended to ultimately use a product. The end user stands in contrast to users who support or maintain the product, such as sysops, system administrato ...
equipment (e.g., computers, telephones, etc.), software, professional development, and the other elements that are necessary to utilize the connectivity funded by the Schools and Libraries Program.


Impact

Yearly requests for E-Rate funding almost triple the FCC's $2.25 billion limit. At the beginning of 2005, over 100,000 schools had participated in the program. In 2003, nearly half of the funding went to schools where more than half of the students receive reduced price lunches. Broadly, US Department of Education's nationally representative surveys show that between 1994 and 1999, internet access in public schools rose from 35% to 95%, and access in classrooms rose from 3% to 63%. Some studies have suggested that the E-rate program has had a positive impact on schools. A 2006 case study performed by the Benton Foundation found that E-Rate funding had a direct impact on classroom internet connectivity in four cities. An evaluation of E-Rate in California by Goolsbee and Guryan showed a 68% increase in classroom connectivity per teacher but could not identify any impact on student achievement. A study concluded in 2005 by a University of Texas student under the supervision of economics professor Mike Ward, using regression analysis, showed the E-Rate program in Texas school districts to have positive effect on factors like test scores, graduation rates, and college admission rates.


Structure


Legal authorization

The Schools and Libraries portion of the Universal Service Fund, more widely known as E-Rate, was authorized as part of the
Telecommunications Act of 1996 The Telecommunications Act of 1996 is a United States federal law enacted by the 104th United States Congress on January 3, 1996, and signed into law on February 8, 1996, by President Bill Clinton. It primarily amended Chapter 5 of Title 47 of ...
, section 254. The act called for
universal service Universal service is an economic, legal and business term used mostly in regulated industries, referring to the practice of providing a baseline level of services to every resident of a country. An example of this concept is found in the US Telec ...
, meaning that everyone should have access to advanced telecommunications services at reasonable rates regardless of their location. Two measures were included to advance this goal specifically for libraries and schools. Telecommunications providers were ordered to supply their services to schools and libraries at discounted rates determined by the FCC.Section 254 of the More generally, the FCC was directed to establish rules "to enhance... access to advanced telecommunications and information services for all public and nonprofit elementary and secondary school classrooms, health care providers, and libraries". The FCC was given the authority to establish and periodically evaluate what services qualified for support under both measures according to four broad criteria. Funding was to be provided by contributions from telecommunications providers through an unspecified but "equitable and nondiscriminatory" mechanism.


Implementation

On May 7, 1997, the FCC adopte
Order 97-157
as its plan to implement section 254 of the
1996 Telecommunications Act The Telecommunications Act of 1996 is a United States federal law enacted by the 104th United States Congress on January 3, 1996, and signed into law on February 8, 1996, by President Bill Clinton. It primarily amended Chapter 5 of Title 47 of th ...
. The FCC determined that "telecommunications services, internet access, and internal connections", including "installation and maintenance", were eligible for discounted rates. Internal connections were defined as "essential element in the transmission of information within the school or library". The level of discount that a school or library received would vary from 20% to 90% depending on the cost of services and level of poverty as measured by the percentage of students eligible for the
national school lunch program The Richard B. Russell National School Lunch Act (79 P.L. 396, 60 Stat. 230) is a 1946 United States federal law that created the National School Lunch Program (NSLP) to provide low-cost or free school lunch meals to qualified students through ...
. The total amount of money to be disbursed was capped at 2.25 billion or 15%. The FCC designed the application process to promote
cost effective Cost-effectiveness analysis (CEA) is a form of economic analysis that compares the relative costs and outcomes (effects) of different courses of action. Cost-effectiveness analysis is distinct from cost–benefit analysis, which assigns a monetar ...
and accountable solutions. As a part of their applications, schools and libraries were required to conduct an assessment of their current technology resources and explain how they utilize them for their educational mission. This assessment had to be certified by an outside organization, preferably the state government. Schools and libraries were required to select vendors through a competitive bidding process publicized through a national website. Record-keeping requirements were instituted to facilitate audits. The FCC decided to fund E-Rate through the same pool of money collected for other Universal Service Fund, or USF, programs. The new language in the Telecommunications Act of 1996 expanded the pool of companies required to contribute. The expanded pool included all companies that provided interstate
telecommunications service In telecommunication, a telecommunications service is a service provided by a telecommunications provider, or a specified set of user-information transfer capabilities provided to a group of users by a telecommunications system. The telecommunicati ...
to the public for a fee. As of 1998, around 3500 companies contributed to the USF. A company's contribution to the USF is based on its interstate and intrastate revenues from sales to end users. Companies submit revenue projections, from which the contribution factor is determined and then assessed. This process takes place on a quarterly basis (How the USF Works). In order to preserve low-cost local phone service, companies are only permitted to increase interstate revenues to recoup their USF contribution costs. The National Exchange Carrier Association (NECA) managed the existing universal service fund, and in their initial authorizing order the FCC directed the NECA to temporarily administer E-Rate as well. When the NECA was unable to agree on how to restructure its Board of Directors to reduce the influence of incumbent local exchange carriers, it instead proposed creation of a subsidiary, the Universal Service Administrative Company, with a board composed of representatives from telecommunications providers and the USF recipient groups. In Order 97-253 the FCC agreed to this proposal. The FCC also directed NECA to create two unaffiliated corporations to manage the schools and libraries and rural health care programs. However, Senator
Ted Stevens Theodore Fulton Stevens Sr. (November 18, 1923 – August 9, 2010) was an American politician and lawyer who served as a U.S. Senator from Alaska from 1968 to 2009. He was the longest-serving Republican Senator in history at the time he left ...
and the House Committee on Commerce soon inquired whether this violated the Government Corporation Control Act. The Government Accountability Office concluded that it did, and an amendment was added to s.1768 that required the FCC to restructure USF administration. In response, the two new corporations were terminated and their responsibilities shifted to two new divisions within USAC.


Modernization

On July 23, 2014, the FCC adopted a broad overhaul of the E-rate program, named th
E-Rate Modernization order
The order focused on expanding subsidies for
Wi-Fi Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio wav ...
to a target of $1 billion a year. The move followed a month after a request for reform by president
Barack Obama Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, Obama was the first African-American president of the ...
, who had advocated reform of the program during his presidential candidacy in 2007. The move was embraced by many in the telecommunications industry, including Comcast,
Cisco Cisco Systems, Inc., commonly known as Cisco, is an American-based multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, ...
, and
PCIA - The Wireless Infrastructure Association The Wireless Infrastructure Association (WIA), formerly known as PCIA, is an American trade association for wireless providers and companies that build cell phone towers, rooftop wireless sites, and other facilities that transmit wireless communi ...
. The reform was also lauded by the American Library Association. In November 2014, FCC chairman Tom Wheeler proposed the first increase in the E-rate budget, an increase of $1.5 billion. In December 2014, the FCC approved the increase by a vote of 3-2, raising the total budget from 2.4 to 3.9 billion.


Criticism


Funding structure

In addition to the incorporation scandal, E-Rate faced legal challenges from eleven states and six telecommunications companies. These were consolidated in Texas Office of Public Utility Counsel, et al. v. FCC. The chief state complaint was unrelated to E-Rate, but a company complaint about the method of contribution was relevant. Since the USF fee collection is mandated by the federal government, the CBO and OMB consider the fees collected to be federal revenues and the money disbursed for discounts to be federal outlays. However, only the
United States House of Representatives The United States House of Representatives, often referred to as the House of Representatives, the U.S. House, or simply the House, is the lower chamber of the United States Congress, with the Senate being the upper chamber. Together they ...
is constitutionally permitted to introduce revenue-generating measures. Also, the power to establish
user fees A user fee is a fee, tax, or impost payment paid to a facility owner or operator by a facility user as a necessary condition for using the facility. People pay user fees for the use of many public services and facilities. At the federal level in ...
may be delegated to
executive agencies An executive agency is a part of a government department that is treated as managerially and budgetarily separate, to carry out some part of the executive functions of the United Kingdom government, Scottish Government, Welsh Government or Nor ...
, but the power to tax may not. The court found that the FCC's collection of USF fees did not violate the constitution. Some members of congress objected to the level and method of funding provided by the FCC to E-Rate. They viewed the inclusion of internal connections and $2.25 billion budget as excessive and a drain on resources needed to achieve other aspects of universal service. Two such members, Representative Tauzin and Senator Burns, proposed unsuccessful legislation in the 106th Congress to end E-Rate and replace it by a block grant program administered by the Commerce Department. Several other pieces of legislation have been introduced that keep E-Rate but change the funding mechanism to avoid a direct impact on local phone service. In 2002, a report on
Universal Service Fund The Universal Service Fund (USF) is a system of telecommunications subsidies and fees managed by the United States Federal Communications Commission (FCC) intended to promote universal access to telecommunications services in the United States. Th ...
from the FCC's
Office of Inspector General In the United States, Office of Inspector General (OIG) is a generic term for the oversight division of a federal or state agency aimed at preventing inefficient or unlawful operations within their parent agency. Such offices are attached to ma ...
found that E-Rate had a "lack of resources for effective oversight", "inadequate competitive bidding requirements", and "no suspension or disbarment process" for schools, libraries, or companies with a history of fraud. Random audits conducted by the OIG led to criminal investigations. In response, congress requested a Government Accountability Office report on the health of E-Rate and planned hearings on the matter. The GAO found serious fault with the unusual
organizational structure An organizational structure defines how activities such as task allocation, coordination, and supervision are directed toward the achievement of organizational aims. Organizational structure affects organizational action and provides the foundat ...
of E-Rate. USAC was not operating under federal fiscal accountability standards. Also, the GAO decried the lack of performance measures for evaluating the impact of E-Rate funds. The House Committee on Energy and Commerce's Subcommittee on Oversights and Investigations held four hearings into misuse of E-Rate funds. The subcommittee found a multitude of irregularities: purchases were being made with fraudulent documentation and without competitive bidding; inadequate strategic technology plans were accepted and led to unused, wasted resources; and no protections were in place to prevent
gold plating Gold plating is a method of depositing a thin layer of gold onto the surface of another metal, most often copper or silver (to make silver-gilt), by chemical or electrochemical plating. This article covers plating methods used in the modern elec ...
("procurement of technology
goods and services Goods are items that are usually (but not always) tangible, such as pens, physical books, salt, apples, and hats. Services are activities provided by other people, who include architects, suppliers, contractors, technologists, teachers, doc ...
far beyond reasonable school district needs and resources") and many other forms of abuse.


Fraud and waste

Critics point to many cases of fraud and wastefulness in the E-rate program. Examples include $101 million in equipment which was used for nine schools in Puerto Rico, a $73 million network in Atlanta which never went through a bidding process, and a $21 million settlement from the NEC for fraud and price rigging. In 2009, a division of
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile te ...
settled $8.2 million in lawsuits alleging violations of the bidding process, as well as using E-rate to cover ineligible services. In September 2010, the FCC tightened restrictions on gifts given to school personnel by telecommunications companies for the E-rate program. In November 2010, Hewlett-Packard settled a lawsuit for $16.25 million concerning contractors illegally giving gifts to school officials in exchange for contracts on E-rate funded equipment. The HP lawsuits were part of a larger investigation of the Texas E-rate program by the
US Department of Justice The United States Department of Justice (DOJ), also known as the Justice Department, is a federal executive department of the United States government tasked with the enforcement of federal law and administration of justice in the United Stat ...
which included smaller settlements from
Houston Independent School District The Houston Independent School District (HISD) is the largest public school system in Texas, and the eighth-largest in the United States. Houston ISD serves as a community school district for most of the city of Houston and several nearby and ...
,
Dallas Independent School District The Dallas Independent School District (Dallas ISD or DISD) is a school district based in Dallas, Texas ( USA). It operates schools in much of Dallas County and is the second-largest school district in Texas and the seventeenth-largest in the ...
, and a businessman. In 2013, an investigation by a Jewish newspaper found that Haredi Jewish schools in New York City received millions in E-rate funding, despite their practice of rejecting modern technology. In July 2014, the
United States Court of Appeals for the Fifth Circuit The United States Court of Appeals for the Fifth Circuit (in case citations, 5th Cir.) is a federal court with appellate jurisdiction over the district courts in the following federal judicial districts: * Eastern District of Louisiana * M ...
ruled that the
False Claims Act The False Claims Act (FCA), also called the "Lincoln Law", is an American federal law that imposes liability on persons and companies (typically federal contractors) who defraud governmental programs. It is the federal government's primary litigat ...
could not be used to prosecute fraud in the E-rate program, because the program was not funded by federal money.


Overcharging schools

Under the E-rate program rules, service providers are not allowed to charge schools more than the "Lowest Corresponding Price", meaning that companies cannot charge schools more than they charge other non-residential users for service. However, providers such as AT&T and Verizon sometimes charge 325% or 200% of the price charged to others in the same area. In order to enforce equal pricing, the Universal Service Administrative Company adopted the "Payment Quality Assurance" auditing program, to ensure the program's rules are followed. Under the auditing program, false statements of the Lowest Corresponding Price were prosecuted under the False Claims Act. However, the fifth circuit ruled that E-rate was outside the scope of the False Claims Act, forcing the Universal Service Administrative Company to find other legal justification for the pricing enforcement.


Filtering requirements

The
Children's Internet Protection Act The Children's Internet Protection Act (CIPA) is one of a number of bills that the United States Congress proposed to limit children's exposure to pornography and explicit content online. Background Both of Congress's earlier attempts at restri ...
, passed in the year 2000, stipulates that in order to receive E-rate funding, schools and libraries are required to block or filter internet access to pictures that are: (a) obscene; (b) child pornography; or (c) harmful to minors (for computers that are accessed by minors).


References


External links


Congressional Research Service (CRS) Reports regarding E-RatePublic Libraries and the Internet 2004: Survey Results and Findings
June 1, 2005, pp. 10–11 *How the Universal Service Fund Works. Retrieved from http://www.usac.org/fund-administration/about/how-universal-service-fund-works.aspx *E-Rationalization: A Study of the Effectiveness of the E-Rate Program: http://www.uta.edu/faculty/mikeward/HonorsThesis.pdf *{{cite journal , title=The Impact of Internet Subsidies in Public Schools , first1=Austan , last1=Goolsbee , authorlink1=Austan Goolsbee , first2=Jonathan , last2=Guryan , journal=
Review of Economics and Statistics ''The'' ''Review of Economics and Statistics'' is a peer-reviewed 103-year-old general journal that focuses on applied economics, with specific relevance to the scope of quantitative economics. The ''Review'', edited at the Harvard University’s K ...
, year=2006 , volume=88 , issue=2 , pages=336–347 , doi=10.1162/rest.88.2.336 , citeseerx=10.1.1.489.3305 United States communications regulation History of the Internet Internet in the United States Federal Communications Commission