Douglas H. Shulman
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Douglas H. "Doug" Shulman (born May 10, 1967) is president and chief executive officer of
OneMain Financial OneMain Holdings, Inc. is an American financial services holding company headquartered in Evansville, Indiana, with central offices throughout the United States. The company wholly owns OneMain Finance Corporation and its subsidiaries, through w ...
. Shulman is a former U.S.
commissioner of Internal Revenue The Commissioner of Internal Revenue is the head of the Internal Revenue Service (IRS), an agency within the United States Department of the Treasury. The office of Commissioner was created by Congress as part of the Revenue Act of 1862. Section ...
.


Early life and education

Shulman was born in 1967 to Jeff and Celia Shulman. He grew up in Oakwood, Ohio ( Greater Dayton Area). He graduated from Oakwood High School in 1985. Shulman holds a Bachelor of Arts degree from
Williams College Williams College is a private liberal arts college in Williamstown, Massachusetts. It was established as a men's college in 1793 with funds from the estate of Ephraim Williams, a colonist from the Province of Massachusetts Bay who was kill ...
, a Master of Public Administration degree from
Harvard University Harvard University is a private Ivy League research university in Cambridge, Massachusetts. Founded in 1636 as Harvard College and named for its first benefactor, the Puritan clergyman John Harvard, it is the oldest institution of high ...
's
John F. Kennedy School of Government The Harvard Kennedy School (HKS), officially the John F. Kennedy School of Government, is the school of public policy and government of Harvard University in Cambridge, Massachusetts. The school offers master's degrees in public policy, public ...
, and a Juris Doctor degree '' magna cum laude'' from
Georgetown University Law Center The Georgetown University Law Center (Georgetown Law) is the law school of Georgetown University, a private research university in Washington, D.C. It was established in 1870 and is the largest law school in the United States by enrollment and ...
.


Pre-IRS business career

Shulman co-founded and served as executive vice president of FoundryOne, Inc., a company focused on building and spinning off technology-focused startups within major corporations. Previously, Shulman was vice president of Darby Overseas Investments, Ltd. and served as a senior policy advisor and as chief of staff for the National Commission on Restructuring the Internal Revenue Service. Shulman began his career as a consultant at A.T. Kearney in New York City. Shulman came to NASD in 2000. He first served as executive vice president, technology strategy and corporate development, before being promoted to president, markets, services and information. He then was promoted to vice chairman of NASD, and later became vice chairman of the
Financial Industry Regulatory Authority The Financial Industry Regulatory Authority (FINRA) is a private American corporation that acts as a self-regulatory organization (SRO) that regulates member brokerage firms and exchange markets. FINRA is the successor to the National Associat ...
(FINRA). He played a key role in the merger between New York Stock Exchange regulatory operations and NASD, which created FINRA. At NASD, he directed NASD's efforts to restructure itself as solely a regulator and spin-off its market subsidiaries. He led the negotiations that resulted in the sale of both the NASDAQ Stock Market and the
American Stock Exchange NYSE American, formerly known as the American Stock Exchange (AMEX), and more recently as NYSE MKT, is an American stock exchange situated in New York City. AMEX was previously a mutual organization, owned by its members. Until 1953, it was know ...
. He also oversaw NASD's efforts to become active in the fixed income markets by launching the Trade Reporting and Compliance Engine (TRACE), NASD's real-time corporate bond market regulatory and information system. He was the lead executive in negotiating corporate bond transparency with the financial services industry, and hired the team that launched the product. Another main area of focus was heading the successful effort by NASD to modernize its technology systems. He also led NASD into new business segments, and helped it to re-vamp its surveillance technology in order to win contracts to regulate other exchanges besides NASDAQ.


IRS commissioner


Nomination

On November 22, 2007, Republican President
George W. Bush George Walker Bush (born July 6, 1946) is an American politician who served as the 43rd president of the United States from 2001 to 2009. A member of the Republican Party, Bush family, and son of the 41st president George H. W. Bush, he ...
announced he would appoint Shulman to be commissioner of the IRS, despite the fact that Shulman had donated to the Democratic National Committee in the 2004 election. When being questioned by the
U.S. Senate Finance Committee The United States Senate Committee on Finance (or, less formally, Senate Finance Committee) is a standing committee of the United States Senate. The Committee concerns itself with matters relating to taxation and other revenue measures general ...
in January 2008, he said that the IRS must be "competent, fair and impartial". On March 14, 2008, he was confirmed unanimously by the U.S. Senate to be the 47th IRS commissioner. Shortly after President Obama was re-elected in the
2012 presidential election This national electoral calendar for 2012 lists the national/ federal elections held in 2012 in all sovereign states and their dependent territories. By-elections are excluded, though national referendums are included. January *3–4 January ...
, on November 11, 2012, Shulman finished serving out his full term as commissioner.


Stimulus packages

In March and April 2008, one of his first duties was to send out 77 million tax rebates after congress passed the
Economic Stimulus Act of 2008 The Economic Stimulus Act of 2008 () was an Act of Congress providing for several kinds of economic stimuli intended to boost the United States economy in 2008 and to avert a recession, or ameliorate economic conditions. The stimulus package was ...
. He also led the IRS after congress passed Obama's $787 billion economic recovery stimulus package. As part of the stimulus package, also referred to as the American Reinvestment and Recovery Act, about one third of the $787 billion was administered through the tax system. Some of the key provisions that the IRS administered under Shulman's leadership were the first time home buyers credit, net operating loss carrybacks (which allowed businesses to get tax credits when credit lines were frozen), and expanded Earned Income Tax Credit.


Offshore accounts

One of Shulman's signature initiatives was the cracking down of offshore tax evasion. He is largely credited with being the key leader in shifting the paradigm of tax evasion and bank secrecy. In August 2009, he persuaded Switzerland to turn over the identities of 4,450 Americans with secret UBS bank accounts. UBS paid a $780 million fine. This was the first time that a Swiss bank had ever broken Swiss bank secrecy, and is largely viewed as a watershed event in the erosion of bank secrecy and tax evasion. Under his leadership, the IRS launched multiple voluntary compliance programs—the offer was to have people who had been hiding money overseas to pay back taxes, pay a penalty, but avoid criminal prosecution. From 2009 to 2011, the IRS collected $4.4 billion from 33,000 people who had offshore accounts. He said it was an "amount we never thought we'd reach. If we catch people before they come in voluntarily, it's going to be a much worse outcome for the taxpayer." In January 2012, he revived a program that would be even more strict toward offshore accounts. He said the "long-term goal is deterrence. We want to wake up and have the next generation of taxpayers not even think about hiding their assets overseas."


Healthcare reform

The IRS was given major responsibilities for the money flows of the affordable care act. The provisions that the IRS needed to prepare for under Shulman's leadership included the individual mandate, the employer mandate, insurance company reporting of fact of coverage, and financial data for exchanges to make determinations regarding who is eligible for tax credits. There were also a number of tax provisions in which the health care industry would pay taxes to help offset the costs of the Affordable Care Act, and tax credits for small businesses to buy insurance. The mandate that individuals buy insurance or pay a fine garnered a lot of attention. In April 2010, Shulman said that taxpayers' refunds in order to collect fines from those who don't buy health coverage via
Affordable Health Care for America Act The Affordable Health Care for America Act (or HR 3962) was a bill that was crafted by the United States House of Representatives of the 111th United States Congress on October 29, 2009. The bill was sponsored by Representative Charles Rangel. ...
. In response to Republican arguments that the IRS would abuse their powers, he said he would not allow the IRS to be "too punitive".


Modernizing the IRS's technology

While serving as commissioner, Shulman led a major modernization of the IRS's technology to streamline tax payment processing, facilitate compliance, and improve customer service. The core of the modernization was to move all tax returns to daily processing, as opposed to the historical batch processing of returns (every one or two weeks). The result was the customer service representatives could have access to accurate data and there was real time information to combat non-compliance, including refund fraud. The goal of daily processing was a goal that had eluded the IRS since it was first set in 1988. When Shulman came to the IRS, the modernization effort was off-track and over budget. Under Shulman's leadership, the program was turned around. In 2011, the Government Accountability Office listed the program as one of seven successful major IT acquisitions across government, an achievement which attributes to strong management and oversight, and "executive-level focus and attention". Shulman focused on completing the modernization during his term that would end in 2012. He recruited a new team to build the database and secured funding. On January 17, 2012, Shulman oversaw the transition to the
Customer Account Data Engine Customer Account Data Engine (CADE) is the name of two Internal Revenue Service (IRS) tax processing systems, used for filing United States income tax returns. Work on the original CADE, designed to replace the Individual Master File (IMF) system, ...
2, moving the data of 140 million taxpayers into a modern database environment. This was the first successful major upgrade of the IRS data repository for more than 50 years. In addition to modernizing IRS's core technology, Shulman also significantly increased electronic filing of tax returns when he was commissioner. This digitization effort led to better customer service and more efficiency at the IRS. By the end of his tenure, approximately 80% of all individual tax returns were filed electronically.


Policy on aiding Madoff victims

The IRS released a number of guidelines to help the 4,800 victims of the Bernie Madoff $65 billion scandal. Shulman said the IRS will allow the amount of the theft loss to include the investor's unrecoverable investment for Ponzi scheme victims. Victims who are part of small businesses will be able to go back 5 years to recover investments and so-called "phantom profits".


Tea Party controversy / 2013 IRS scandal

Douglas Shulman was the commissioner of the IRS during some of the time when new criteria, including the name of organizations, were used to identify tax exempt applications for review. However, Douglas Shulman was not mentioned in the Inspector General report that uncovered and detailed this issue. In a congressional hearing held on May 21, 2013, Douglas Shulman denied responsibility for the policy, stating that he found out some facts, but not all the facts about a list of names, from Steven T. Miller and at that time he was also informed that the practice had been stopped and the issue had been referred to the Inspector General for review. In March 2012, he testified in front of the
U.S. House of Representatives The United States House of Representatives, often referred to as the House of Representatives, the U.S. House, or simply the House, is the lower chamber of the United States Congress, with the Senate being the upper chamber. Together they ...
and told U.S. Congressman
Charles Boustany Charles William Boustany Jr. (; born February 21, 1956) is an American politician, physician, and former congressman from Lafayette, Louisiana, who served as the U.S. representative from Louisiana's 3rd congressional district from 2005 to 2017 (nu ...
"what's been happening has been the normal back-and-forth that happens with the IRS. None of the alleged taxpayers, and obviously I can't talk about individual taxpayers and I'm not involved in these, are in an examination process. They're in an application process which they moved into voluntarily. There is absolutely no targeting. This is the kind of back-and-forth that happens when people apply for
501(c)(4) A 501(c) organization is a nonprofit organization in the federal law of the United States according to Internal Revenue Code (26 U.S.C. § 501(c)) and is one of over 29 types of nonprofit organizations exempt from some federal income taxes. ...
status." However, both Steven Miller, from whom Douglas Shulman found out about the inappropriate criteria, and Douglas Shulman stated that Douglas Shulman did not know about the inappropriate criteria in March 2012 when he made this statement. In May 2013, he told Republican U.S. Senator
John Cornyn John Cornyn III ( ; born February 2, 1952) is an American politician and attorney serving as the senior United States senator from Texas, a seat he has held since 2002. A member of the Republican Party, he served as the Senate majority whip for ...
"I certainly am not personally responsible for making a list that had inappropriate criteria on it. With that said, this happened on my watch, and I very much regret that this happened on my watch."


Post-IRS business career

On July 13, 2018, OneMain Holdings, Inc., announced Shulman as its next President and Chief Executive Officer. Earlier, he was an executive at BNY Mellon and had been a Senior Advisor with McKinsey & Company.


References


External links

*
Financial Industry Regulatory Authority (finra.org)

Depository Trust & Clearing Corporation (dtcc.com)


* ttps://web.archive.org/web/20071129181459/http://www.dtcc.com/images/bios/shulman.jpg Photo of Douglas H. Shulman (dtcc.com)
Inappropriate Criteria Were Used to Identify Tax-Exempt Applications for Review, TIGTA


{{DEFAULTSORT:Shulman, Douglas 1967 births American financial businesspeople Commissioners of Internal Revenue Georgetown University Law Center alumni Harvard Kennedy School alumni Living people People from Oakwood, Montgomery County, Ohio Williams College alumni