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Ditech Financial LLC (rebranded from “ditech Mortgage” and "Green Tree Servicing" in 2015) was a provider of
home loan A mortgage loan or simply mortgage (), in civil law jurisdicions known also as a hypothec loan, is a loan used either by purchasers of real property to raise funds to buy real estate, or by existing property owners to raise funds for any p ...
,
loan servicing Loan servicing is the process by which a company (mortgage bank, servicing firm, etc.) collects interest, principal, and escrow payments from a borrower. In the United States, the vast majority of mortgages are backed by the government or governme ...
and refinance products to consumers and institutional partners in the U.S. In May 2014, Ditech announced its re-entry to the national housing market after it “disappeared” from the marketplace for five years during the
subprime mortgage crisis The United States subprime mortgage crisis was a multinational financial crisis that occurred between 2007 and 2010 that contributed to the Financial crisis of 2007–2008, 2007–2008 global financial crisis. It was triggered by a large decline ...
in the late 2000s. It also announced a corporate re-branding with its servicing affiliate, Green Tree Servicing, which took place in 2015.


History

In 1995, John Paul Reddam founded DiTech Funding Corporation (DiTech) in
Costa Mesa, California Costa Mesa (; Spanish for "Table Coast") is a city in Orange County, California. Since its incorporation in 1953, the city has grown from a semi-rural farming community of 16,840 to an urban area including part of the South Coast Plaza–John Wa ...
. The company's name was derived from the phrase “direct technology.” DiTech became one of the first lenders to offer mortgages to the public online and via a toll-free number. In April 1995, Reddam began originating, selling, and servicing
mortgage loans A mortgage loan or simply mortgage (), in civil law jurisdicions known also as a hypothec loan, is a loan used either by purchasers of real property to raise funds to buy real estate, or by existing property owners to raise funds for any p ...
tied to the prime interest rate. Reddam's business model quickly extended DiTech's operating territory to seven states by the end of the 1995, and 46 states by the end of 1996. DiTech's rapid growth was fueled in part by an aggressive marketing campaign that included a national television commercial featuring a frustrated
loan officer Loan officers evaluate, authorize, or recommend approval of loan applications for people and businesses. Most loan officers are employed by commercial banks, credit unions, mortgage companies, and related financial institutions. Mortgage loan offi ...
who would mutter, "Lost another loan to DiTech," after losing business to the company. DiTech became a
household name Household name may refer to: * Household Name (album), ''Household Name'' (album), a studio album by Momma (band), Momma * a popular brand, see brand awareness * a popular person, see celebrity * a term misused to exaggerate a product, see promoti ...
as a result of the commercials. In 1999, DiTech was acquired by GMAC (now
Ally Financial Ally Financial is a bank holding company organized in Delaware and headquartered in Detroit, Michigan. The company provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage ...
), then owned by
General Motors The General Motors Company (GM) is an American Multinational corporation, multinational Automotive industry, automotive manufacturing company headquartered in Detroit, Michigan, United States. It is the largest automaker in the United States and ...
. GMAC Mortgage renamed DiTech “ditech.com.” Reddam left the company in 2000. In 2005, DiTech was organized as a business unit of Residential Capital, LLC (often referred to as "ResCap"), which controlled mortgage-related subsidiaries owned by General Motors Corporation. Ditech pioneered 125 percent loans that allowed mortgage loan applicants to borrow more than properties were worth. The loans were also low-documentation mortgages, or stated income loans, and many borrowers falsified their incomes. In 2006, ditech.com general manager Michael McCarthy resigned and was replaced by Richard D. Powers. Powers introduced "People Are Smart," an advertising campaign that leveraged GMAC's reputation as a responsible lender and stressed the importance of making prudent decisions based on expert advice provided by ditech.com loan consultants. In February 2010, GMAC relocated ditech.com offices from Costa Mesa to Fort Washington, PA. In May 2010, GMAC changed its name to
Ally Financial Ally Financial is a bank holding company organized in Delaware and headquartered in Detroit, Michigan. The company provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage ...
. In 2012, during the mortgage crisis, Ally took its residential lending unit into bankruptcy in order to pay back the
U.S. Treasury The Department of the Treasury (USDT) is the national treasury and finance department of the federal government of the United States, where it serves as an executive department. The department oversees the Bureau of Engraving and Printing and t ...
following its acceptance of bailout funds. In November 2012, Ditech was formed from assets of the estate of
GMAC ResCap GMAC ResCap, Inc. was a residential mortgage loan originator and servicer based in Minneapolis, United States. As a result of its exposure to subprime lending during the subprime mortgage crisis, the company filed for bankruptcy protection in 201 ...
during the bankruptcy proceeding.


Purchase by Walter Investment

In March 2013, Ditech was acquired by Walter Investment Management Co. from
Ally Financial Ally Financial is a bank holding company organized in Delaware and headquartered in Detroit, Michigan. The company provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage ...
, the former
GMAC ResCap GMAC ResCap, Inc. was a residential mortgage loan originator and servicer based in Minneapolis, United States. As a result of its exposure to subprime lending during the subprime mortgage crisis, the company filed for bankruptcy protection in 201 ...
. Following the acquisition, Ditech used the name of Walter's Green Tree Servicing subsidiary to originate loans for regulatory and licensing reasons. DT Holdings, Ditech's parent company, is a subsidiary of Walter Investment Management. In March 2014, the company resumed originating loans using the Ditech name. The brand had effectively “disappeared” from the marketplace for five years during the mortgage crisis, and the company decided to bring Ditech name back after determining that consumers held largely positive views of the brand. In May 2014, Ditech announced its re-entry to the U.S. housing market.


Corporate Re-brand

In March 2015, Ditech, along with Walter Investment affiliate Green Tree Servicing, announced the two would undergo a co-branding effort to become "Ditech Financial, A Walter Company," bringing Walter's origination and servicing entities together under one, recognizable brand name. The transition concluded in the second half of 2015.


Lending


Products

Ditech offers a range of home loan and refinance options. Home loan options include fixed rate, adjustable rate and
FHA loan An FHA insured loan is a US Federal Housing Administration mortgage insurance backed mortgage loan that is provided by an FHA-approved lender. FHA mortgage insurance protects lenders against losses. They have historically allowed lower-income Ame ...
s. Refinancing options include fixed rate, adjustable rate and FHA loans, as well as special financing programs such as
HARP The harp is a stringed musical instrument that has a number of individual strings running at an angle to its soundboard; the strings are plucked with the fingers. Harps can be made and played in various ways, standing or sitting, and in orche ...
with expanded loan-to-value limits for qualified applicants. The company will no longer provide nonprime mortgages.


Institutional partner strategy

In May 2014, Ditech launched a
co-branding Co-branding is a marketing strategy that involves strategic alliance of multiple brand names jointly used on a single product or service. Co-branding is an arrangement that associates a single product or service with more than one brand name, ...
and
joint-venture A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to acces ...
initiative with more than 600 institutional partners that provide mortgage and refinance loans to their customers. The strategy encompasses direct consumer lending and correspondent lending. Institutional partners can price, lock and deliver individual loans through the Ditech website. Also in May 2014, Ditech announced new correspondent banking products and services including MyCommunityMortgage, FHA Program, Expanded LMPI, and Freddie Only. In June 2014, Ditech's correspondent lending division began focusing on services for
community bank A community bank is a depository institution that is typically locally owned and operated. Community banks tend to focus on the needs of the businesses and families where the bank holds branches and offices. Lending decisions are made by people w ...
s and
credit union A credit union, a type of financial institution similar to a commercial bank, is a member-owned nonprofit organization, nonprofit financial cooperative. Credit unions generally provide services to members similar to retail banks, including depo ...
s, offering their customers access to Ditech's technology, underwriting, processing, servicing and marketing expertise.


Advertising

Ditech is well known for television commercials that aired during the 2000s. They featured a nefarious loan officer, played by actor
Ron Michaelson Ron Michaelson is an American actor. Career He is known for appearing in commercials for Ditech.com, where he plays a character known as "Ned the Banker." The commercials intend to show that Ned is unable to close a mortgage deal, even with hi ...
, repeating the
catchphrase A catchphrase (alternatively spelled catch phrase) is a phrase or expression recognized by its repeated utterance. Such phrases often originate in popular culture and in the arts, and typically spread through word of mouth and a variety of mass ...
"''Lost another loan to Ditech''" written by writer, producer and director Ken Roberts, who created the Ditech television and radio commercials from 1995 to 2007. In May 2007, the company introduced a new marketing campaign, adding the tagline "People Are Smart" and including the signature line ''Home financing by GMAC'' to further help distinguish the Ditech brand from direct-to-consumer lenders of questionable repute. Ditech had immensely high unaided brand awareness and customer satisfaction, but many people mistakenly thought Ditech was a subprime lender. On September 11, 2001, in the U.S., a Ditech commercial was airing on the
CNN CNN (Cable News Network) is a multinational cable news channel headquartered in Atlanta, Georgia, U.S. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable news channel, and presently owned by the M ...
television channel when it was interrupted for an announcement that a plane had struck one of Twin Towers of the
World Trade Center World Trade Centers are sites recognized by the World Trade Centers Association. World Trade Center may refer to: Buildings * List of World Trade Centers * World Trade Center (2001–present), a building complex that includes five skyscrapers, a ...
in
New York City New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
. This would begin CNN's ongoing live coverage of the
September 11 attacks The September 11 attacks, commonly known as 9/11, were four coordinated suicide terrorist attacks carried out by al-Qaeda against the United States on Tuesday, September 11, 2001. That morning, nineteen terrorists hijacked four commercia ...
. Ditech held a sponsorship in the NASCAR Nextel Cup Series from 2004 to 2007, prominently appearing on the #25 Chevrolet driven by
Brian Vickers Brian Lee Vickers (born October 24, 1983) is an American professional stock car and sports car racing driver. He last drove the No. 14 Chevrolet SS for Stewart-Haas Racing as an interim driver in the NASCAR Sprint Cup Series for the injured Tony ...
. The company held sponsorships on Hendrick's part-time #44 car, as well as the #87 car on Busch Series level.


Bankruptcy

In February 2019, Ditech filed for bankruptcy for the second time in as many years. Later that year, the company's forward mortgage servicing and originations business Ditech Finance LLC was acquired by New Residential Investment Corp. and their reverse mortgage business, Reverse Mortgage Solutions Inc., was acquired by Mortgage Assets Management LLC.


References


External links


Company Website
{{General Motors Ally Financial Mortgage lenders of the United States American companies established in 1995 Financial services companies established in 1995 Companies based in Costa Mesa, California