Delta TechOps
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Delta TechOps is the maintenance, repair and overhaul (MRO) division of
Delta Air Lines Delta Air Lines, Inc., typically referred to as Delta, is one of the major airlines of the United States and a legacy carrier. One of the List of airlines by foundation date, world's oldest airlines in operation, Delta is headquartered in Atla ...
, and is headquartered at Hartsfield-Jackson International Airport (ATL) in
Atlanta, Georgia Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,715 ...
. With more than 9,600 Technical Operations employees and 51 maintenance stations worldwide, Delta TechOps is a full-service maintenance provider for the more than 900 aircraft that make up the
Delta Air Lines Delta Air Lines, Inc., typically referred to as Delta, is one of the major airlines of the United States and a legacy carrier. One of the List of airlines by foundation date, world's oldest airlines in operation, Delta is headquartered in Atla ...
fleet. In addition to maintaining the Delta Air Lines fleet, Delta TechOps also provides MRO solutions and support to more than 150 third-party operators around the world, making it the largest airline MRO provider in North America and the third largest worldwide. Delta Air Lines does not report financial figures for Delta TechOps, although former Delta COO Gil West advised analysts in January 2019 that 2018 revenue figures "pushed well over $700 million, up $100 million year-over-year."


History

The original Delta Technical Operations Center Jet Base, later known as Technical Operations Center (TOC) 1, opened on June 21, 1960 at Atlanta Municipal Airport (eventually renamed to Hartsfield-Jackson Atlanta International Airport). This facility covered 9 acres, employed 1,600 individuals and provided service exclusively to Delta Air Lines’ fleet of 79 aircraft, including 9 jets. In May 1968, Delta TechOps completed its first expansion, increasing the total space by 7 acres and adding another 1,700 employees, more than doubling the size of the division’s workforce. In 1973, Delta TechOps added another 20-acre hangar, known as TOC 2, increasing the total acreage to 36. By 1982, more additions were needed to accommodate the growing business, and TOC 1 was expanded by another 10 acres. Up until this point, Delta TechOps had only performed maintenance, repairs and overhauls on Delta Air Lines’ own fleet, but in 1983, the division began offering these services to other airlines. Today, third party business accounts for 20-25% of the division’s workload. The most recent facility expansion, a four-story, 17-acre addition known as TOC 3, was completed in 1991, bringing the total size of the facilities at Hartsfield-Jackson to 63 acres. Delta TechOps generated revenues of more than $310M in 2006 and by 2009, this amount had reached the half-billion mark. In 2008, Delta TechOps received ISO 9001 certifications for its component maintenance shops. In 2009, Delta TechOps joined EPA's National Partnership for Environmental Priorities in committing to eliminate lead from machine shop operations and recycle 7,000 pounds of lead. In 2011, Delta TechOps expanded its partnership with Skymark Airlines to provide advance exchange power-by-the-hour services for 25 CFM56-7B powered Boeing 737NG aircraft. Delta TechOps received ISO 9001 certification from the International Standards Organization for its engine maintenance and landing gear shops and is one of only a few airline maintenance, repair and overhaul service providers to achieve the certification. Delta TechOps invested in new MRO technology for engines to cut costs and boost revenue during 2012. In 2013, Delta TechOps and EmpowerMX signed an agreement to employ the cloud-based FleetCycle® MRO Manager product as the primary maintenance-execution tool in all of Delta TechOps airframe MRO facilities. In 2014, Delta TechOps expanded its maintenance providership with
Hawaiian Airlines Hawaiian Airlines ( haw, Hui Mokulele o Hawaiʻi ) is the largest operator of commercial flights to and from the U.S. state of Hawaii. It is the tenth-largest commercial airline in the United States, and is based at Honolulu, Hawaii. The airl ...
with an integrated component exchange and repair program for 12 Boeing 767 aircraft.


Training and support

In addition to MRO services and support, Delta TechOps also provides third-party operators with technical training, engineering support and inventory management. Delta TechOps aviation maintenance technicians (AMT) make up the majority of the company’s instruction and education corps.


International reach

Delta TechOps maintains a quick-response Disabled Aircraft Recovery Team (D.A.R.T.) which provides worldwide
Aircraft on ground Aircraft on ground or AOG is a term in aviation maintenance indicating that a problem is serious enough to prevent an aircraft from flying. Boeing The Boeing Company () is an American multinational corporation that designs, manufactures, and ...
support. In recent years Delta TechOps has been recognized as an international industry leader in service flexibility, maintaining dispatch reliability greater than 97 percent fleetwide.


Specialties

Accessories, Actuators, Airframe, APU, Aviation Oxygen, Avionics, C S Ds, Cabin Compressors, Cylinders, Electric Generators, Electric Motors, Engine Accessories (Q E C), Engine Components, Fire Bottles, Fire Extinguishers, Flight Simulator Instruments, Flight Surfaces, Fuel Bladders, Generators, Hydraulics, In Flight Entertainment, Instruments, Landing Gear, Lavatories, Nose Cowls, Other Accessories, Oxygen Cylinders, Oxygen Masks, Passenger Service Units, Pneumatics, Power Plant, Restoration Repair, Starters, Thrust Reverses, Wheels & Brakes


Aircraft serviced

Airbus: A220, A318, A319 and A319neo, A320 and A320neo, A321 and A321neo, A330 and A330neo,
A350 The Airbus A350 is a long-range, wide-body twin-engine jet airliner developed and produced by Airbus. The first A350 design proposed by Airbus in 2004, in response to the Boeing 787 Dreamliner, would have been a development of the A330 w ...
; Boeing: 717,
737 737 most commonly refers to: * Boeing 737, an American narrow-body passenger airplane ** Boeing 737 Classic ** Boeing 737 MAX ** Boeing 737 Next Generation * AD 737, a year in the common era * 737 BC, a year * 737 (number), a number 737 may als ...
(
Classic A classic is an outstanding example of a particular style; something of lasting worth or with a timeless quality; of the first or highest quality, class, or rank – something that exemplifies its class. The word can be an adjective (a ''c ...
, NG), 747,
757 757 may refer to: * Boeing 757: a narrow-body airliner * AD 757: a year * 757 BC: a year * 757 (number): a number * Area code 757 Image:Area code 757.png, The area colored red indicates the southeast corner of Virginia served by area code 757 po ...
, 767,
777 777 may refer to: * 777 (number), a number * AD 777, a year of the Julian calendar * 777 BC, a year in the 8th century BC * Boeing 777, a commercial jet airliner :* Boeing 777X, the newer generation of the Boeing 777. Art and entertainment Alb ...
,
MD-11 The McDonnell Douglas MD-11 is an American tri-jet wide-body airliner manufactured by American McDonnell Douglas (MDC) and later by Boeing. Following DC-10 development studies, the MD-11 program was launched on December 30, 1986. Assembly of t ...
,
MD-80 The McDonnell Douglas MD-80 is a series of five-abreast single-aisle airliners developed by McDonnell Douglas. It was produced by the developer company until August 1997 and then by Boeing Commercial Airplanes. The MD-80 was the second gener ...


Engines serviced

Turbofan: BR715, CF34-3A/B, CF34-8C, CF6-80A/A2, CF6-80C2, CF6-80E1, CFM56-3, CFM56-5, CFM56-7,
PW1100G The Pratt & Whitney PW1000G, also called the Geared Turbofan (GTF), is a high-bypass geared turbofan engine family produced by Pratt & Whitney. After many demonstrators, the program was launched with the Mitsubishi MRJ's PW1200G in March 2008, ...
, PW1500G,
PW2000 The Pratt & Whitney PW2000, also known by the military designation F117 and initially referred to as the JT10D, is a series of high-bypass turbofan aircraft engines with a thrust range from . Built by Pratt & Whitney, they were designed for the B ...
, PW4000-94, PW4000-100,
Trent 1000 The Rolls-Royce Trent 1000 is a high-bypass turbofan engine produced by Rolls-Royce plc, one of the two engine options for the Boeing 787 Dreamliner, competing with the General Electric GEnx. It first ran on 14 February 2006 and first flew on ...
,
Trent 7000 The Rolls-Royce Trent 7000 is a high-bypass turbofan engine produced by Rolls-Royce, an iteration of the Trent family powering exclusively the Airbus A330neo. Announced on 14 July 2014, it first ran on 27 November 2015. It made its first fligh ...
,
Trent XWB The Rolls-Royce Trent XWB is a high bypass turbofan produced by Rolls-Royce plc. In July 2006, the Trent XWB was selected to power exclusively the Airbus A350. The first engine was run on 14 June 2010, it first flew on an A380 testbed on 18 ...
APU: GTCP 131-9B, GTCP 331-200


Certifications

Delta TechOps has certified repair stations in the United States (FAA), the European Union (EASA) and other countries, including: USA:
FAA The Federal Aviation Administration (FAA) is the largest transportation agency of the U.S. government and regulates all aspects of civil aviation in the country as well as over surrounding international waters. Its powers include air traffic m ...
– 121 Certificated Air Carrier No. DALA026A USA: FAA – 121 Certified Repair Station No. DALA026A USA: FAA – 145 Certified Repair Station No. DALR026A EU:
EASA The European Union Aviation Safety Agency (EASA) is an agency of the European Union (EU) with responsibility for civil aviation safety. It carries out certification, regulation and standardisation and also performs investigation and monitori ...
– 145 Certified Repair Station No. EASA.145.4380 Argentina: DNA – 145 Approved Maintenance Organization No. 1-B-318 Bermuda: BDCA – Approved Maintenance Organization No. BDA/AMO/187 Brazil: ANAC – 145 Approved Maintenance Organization 0604-04/ANAC Canada: TCCA/FAA – 145 Approved Maintenance Organization No. DALR026A Chile: DGAC – 145 Approved Maintenance Organization No. E-110 China (PR):
CAAC The Civil Aviation Administration of China (CAAC; ) is the Chinese civil aviation authority under the Ministry of Transport. It oversees civil aviation and investigates aviation accidents and incidents. As the aviation authority responsible fo ...
– 145 Approved Maintenance Organization No. F00100401 Indonesia: DGCA – 145 Approved Maintenance Organization No. 145/62000 Japan: JCAB – 145 Approved Maintenance Organization No. 192 Korea (Republic of): KCASA - 145 Approved Maintenance Organization No. 2005-AMO F06 Saudi Arabia:
GACA up Abdulaziz Al-Duailej in November 2022 The General Authority of Civil Aviation of Saudi Arabia (GACA; ar, الهيئة العامة للطيران المدني) It is responsible for regulation of air transport services and the implementation ...
– applied for Singapore: CAAS – applied for Trinidad & Tobago: TTCAA – 145 Approved Maintenance Organization No. TTAR/011
ISO 9001 The ISO 9000 family is a set of five quality management systems (QMS) standards that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 90 ...
: Delta TechOps Component, Engine and Landing Gear, No. CERT-0025376


U.S. MRO service locations

While most of Delta TechOps' work is done at Hartsfield-Jackson Atlanta International Airport, other maintenance service locations include: *
Baltimore-Washington International Airport Baltimore/Washington International Thurgood Marshall Airport , commonly referred to as BWI or BWI Marshall, is an international airport in the Eastern United States serving mainly Baltimore, Maryland and Washington, D.C. With Dulles Internatio ...
*
Bradley International Airport Bradley International Airport is a public international airport in Windsor Locks, Connecticut, United States. Owned and operated by the Connecticut Airport Authority, it is the second-largest airport in New England. The airport is about halfw ...
(Hartford) *
Charleston International Airport Charleston International Airport is a joint civil-military airport located in North Charleston, South Carolina, United States. The airport is operated by the Charleston County Aviation Authority under a joint-use agreement with Joint Base Ch ...
*
Cincinnati/Northern Kentucky International Airport Cincinnati/Northern Kentucky International Airport is a public international airport located in Hebron, Kentucky, United States. It serves the Cincinnati tri-state area. The airport's code, CVG, is derived from the nearest city at the time of ...
*
Daniel K. Inouye International Airport Daniel K. Inouye International Airport , also known as Honolulu International Airport, is the main airport of Oahu, Hawaii.Denver International Airport Denver International Airport , locally known as DIA, is an international airport in the Western United States, primarily serving metropolitan Denver, Colorado, as well as the greater Front Range Urban Corridor. At , it is the largest airport in ...
*
Detroit Metropolitan Wayne County Airport Detroit Metropolitan Wayne County Airport , usually called Detroit Metro Airport, Metro Airport, or simply DTW, is a major international airport in the United States covering effective December 30, 2021. in Romulus, Michigan. It is the primary ...
* Fort Lauderdale - Hollywood International Airport *
John F. Kennedy International Airport John F. Kennedy International Airport (colloquially referred to as JFK Airport, Kennedy Airport, New York-JFK, or simply JFK) is the main international airport serving New York City. The airport is the busiest of the seven airports in the Avia ...
(New York) *
LaGuardia Airport LaGuardia Airport is a civil airport in East Elmhurst, Queens, New York City. Covering , the facility was established in 1929 and began operating as a public airport in 1939. It is named after former New York City mayor Fiorello La Guardia. ...
(New York) *
Logan International Airport General Edward Lawrence Logan International Airport , also known as Boston Logan International Airport and commonly as Boston Logan, Logan Airport or simply Logan, is an international airport that is located mostly in East Boston and partially ...
(Boston) *
Los Angeles International Airport Los Angeles International Airport , commonly referred to as LAX (with each letter pronounced individually), is the primary international airport serving Los Angeles, California and its surrounding metropolitan area. LAX is located in the W ...
*
McCarran International Airport Harry Reid International Airport is an international airport in Paradise, Nevada, and is the main government airport for public use in the Las Vegas Valley, a metropolitan area in the U.S. state of Nevada, about south of Downtown Las Vegas. ...
(Las Vegas) *
Memphis International Airport Memphis International Airport is a civil-military airport located southeast of Downtown Memphis in Shelby County, Tennessee, United States. It is the primary international airport serving Memphis. It covers and has four runways., effective Au ...
*
Miami International Airport Miami International Airport , also known as MIA and historically as Wilcox Field, is the primary airport serving the greater Miami metropolitan area with over 1,000 daily flights to 167 domestic and international destinations, including most co ...
* Minneapolis-Saint Paul International Airport *
Newark Liberty International Airport Newark Liberty International Airport , originally Newark Metropolitan Airport and later Newark International Airport, is an international airport straddling the boundary between the cities of Newark in Essex County and Elizabeth in Union Count ...
*
Orlando International Airport Orlando International Airport is a major public airport located 6 miles (10 km) southeast of Downtown Orlando, Florida. In 2021, it handled 19,618,838 passengers, making it the busiest airport in the state and seventh busiest airport i ...
*
Philadelphia International Airport Philadelphia International Airport is the primary airport serving Philadelphia, Pennsylvania. The airport served 19.6 million passengers annually in 2021, making it the 21st busiest airport in the United States. The airport is located from t ...
*
Phoenix Sky Harbor International Airport Phoenix Sky Harbor International Airport is a civil–military public airport east of downtown Phoenix, in Maricopa County, Arizona, United States. It is Arizona's largest and busiest airport, and among the largest commercial airports in th ...
*
Portland International Airport Portland International Airport is a joint civil–military airport and the largest airport in the U.S. state of Oregon, accounting for 90% of the state's passenger air travel and more than 95% of its air cargo. It is within Portland's city li ...
*
Raleigh-Durham International Airport The Research Triangle, or simply The Triangle, are both common nicknames for a metropolitan area in the Piedmont region of North Carolina in the United States, anchored by the cities of Raleigh and Durham and the town of Chapel Hill, home to th ...
*
Ronald Reagan Washington National Airport Ronald Reagan Washington National Airport , sometimes referred to colloquially as National Airport, Washington National, Reagan National Airport, DCA, Reagan, or simply National, is an international airport in Arlington County, Virginia, across ...
*
Salt Lake City International Airport Salt Lake City International Airport is a civil-military airport located about west of Downtown Salt Lake City, Utah, in the United States. The airport is the closest commercial airport for more than 2.5 million people and is within a 30-minu ...
*
San Diego International Airport San Diego International Airport , formerly known as Lindbergh Field, is an international airport northwest of Downtown San Diego, California, United States. It is owned and operated by the San Diego County Regional Airport Authority.. US Federa ...
*
San Francisco International Airport San Francisco International Airport is an international airport in an unincorporated area of San Mateo County, south of Downtown San Francisco. It has flights to points throughout North America and is a major gateway to Europe, the Middle E ...
*
Savannah/Hilton Head International Airport Savannah/Hilton Head International Airport is a commercial and military-use airport in Savannah, Georgia, United States. Savannah/Hilton Head International provides travelers with access to Savannah, Georgia, and Hilton Head Island, South Car ...
* Seattle-Tacoma International Airport *
Tampa International Airport Tampa International Airport is an international airport west of Downtown Tampa, in Hillsborough County, Florida, United States. The airport is publicly owned by Hillsborough County Aviation Authority (HCAA)., effective December 30, 2021. T ...


References


External links


Official Website
{{Delta Air Lines Hartsfield–Jackson Atlanta International Airport Delta Air Lines