HOME
The Info List - Delaware North



--- Advertisement ---


(i)

DELAWARE NORTH is a global food service and hospitality company headquartered in Buffalo, New York
Buffalo, New York
. The company also operates in the lodging, sporting, airport, gaming and entertainment industries. The company employs over 55,000 people worldwide and has over $2.6 billion in annual revenues.

CONTENTS

* 1 History

* 2 Operating divisions

* 2.1 Sportservice * 2.2 Gaming & entertainment * 2.3 DNC International * 2.4 Parks "> Delaware North
Delaware North
is headquartered in the Delaware North Building in Buffalo, New York
Buffalo, New York

Delaware North
Delaware North
began as Jacobs Brothers, founded in Buffalo, New York, in 1915 by brothers Marvin, Charles and Louis Jacobs. The current operating name for the holding company was first used in 1980. The company remains family-owned and operated by Jeremy Jacobs , who also owns the Boston Bruins . The arena in which the Bruins play, the TD Garden
TD Garden
, is owned by Delaware North. Jacobs is also a member of the U.S. Department of Commerce Travel and Tourism Board.

Jacobs Brothers initially operated theater concessions. When the establishments closed down in the hot summer months, the three men turned their attention to ballparks, the first being Offermann Stadium , and the creation of the sports concession industry. Sportservice was created in 1926 following contracts with minor-league ballparks in Buffalo and Syracuse , New York. Sportservice is Delaware North's largest operating company. In 1930, the company entered into its first major-league deal by signing an agreement with the Detroit Tigers to handle food service at Navin Field . The Jacobs brothers expanded their business in 1939 by acquiring a racetrack, marking the beginning of Delaware North
Delaware North
Companies Gaming ">, a move that bolstered its airport business. The company obtained the contract to provide visitor services in Yosemite National Park in 1993. under the terms of the largest concessions contract in the U.S. National Park Service. The award sows the seeds of a new line of business: Delaware North Companies Parks & Resorts.

In 1995, Delaware North
Delaware North
won the contract to run the Kennedy Space Center Visitor Complex . In the late 1990s, the company worked toward becoming the largest racino operator in North America by adding gaming to some of its racetrack properties. The company moved its World Headquarters from the Main Court Building to the Key Center South Tower in 1999. The company became the first U.S. hospitality company in the world to have its GreenPath environmental management system registered to the guidelines put forth by the International Organization for Standardization (ISO 14001) in 1991. In the early 2000s, the company became a hotel owner by purchasing Tenaya Lodge at the entrance to Yosemite and Harrison Hot Springs Resort & Spa in British Columbia, and by building a hotel at its gaming and racing destination resort in Wheeling, West Virginia. 2004 saw the company beginning GuestPath, its companywide continuous improvement process. The company entered the European market with a contract at Wembley Stadium , followed by one at Emirates Stadium in 2006 and 2007. In 2008, the company signed a 10-year contract at Pride Park Stadium , Derby
Derby
.

In 2008/2009, Delaware North
Delaware North
got a contract to operate a 4,500 slot machine racino at Aqueduct Racetrack
Aqueduct Racetrack
in Queens, New York
Queens, New York
. It lost the contract in 2009 when it could not make a $370 million upfront payment to the state of New York. The company was hired by Garrison Investments in 2009 to operate the RMS Queen Mary in Long Beach CA. This partnership ended in April 2011. In 2010, the company acquired Jumer\'s Casino & Hotel located in Rock Island, Illinois
Rock Island, Illinois
. Thereafter, the company entered the European travel hospitality market opening outlets at Gatwick, Heathrow, and Edinburgh Airports, and the Euston Railway Station. It also acquired the Australian Resorts at Lizard Island , Heron Island , and Wilson Island on the Great Barrier Reef and King\'s Canyon in the Red Centre of Australia.

In 2014, Delaware North
Delaware North
launched a new global brand identity as the company prepared to celebrate its 100th anniversary in 2015. The company is now known just as “Delaware North” – no longer as “ Delaware North
Delaware North
Companies” – and ended the use of the acronym “DNC” in its logo.

The majority of its operating companies, which previously had been identified as “ Delaware North
Delaware North
Companies Parks & Resorts,” for example, are now called “Delaware North.” The only exceptions are Delaware North
Delaware North
Sportservice – given its historical importance as the company’s original operating company and brand recognition in the sports industry – and Delaware North’s most recent acquisition, Patina Restaurant Group.

In 2014, Delaware North
Delaware North
issued a letter to the U.S. National Parks System, asserting various intellectual property rights, including such names as Ahwahnee, Curry VIllage, Wawona and other historic names it acquired when it purchased the Yosemite Park ">

GAMING & ENTERTAINMENT

Delaware North
Delaware North
Companies Gaming & Entertainment is a gaming and racing operations company that focuses on racing venues that offer video gaming machines, poker rooms, table games, restaurants, retail shops and hotels. The company operates more than 10,000 video gaming machines in such places as New York , Arizona
Arizona
, Florida
Florida
, Illinois
Illinois
and West Virginia
West Virginia
. Venues include:

* Wheeling Island * Southland Greyhound Park
Southland Greyhound Park
* Miami Valley Gaming (50%) * Jumer\'s * Hamburg Gaming * Finger Lakes Gaming and Race Track * Daytona Beach Kennel Club & Poker Room * Arizona
Arizona
Greyhound Racing

DNC INTERNATIONAL

Delaware North
Delaware North
Companies International provides food service and hospitality to international sporting and entertainment venues including Wembley Stadium
Wembley Stadium
, Emirates Stadium , Pride Park Stadium and the Australian Open tennis tournament.

PARKS & RESORTS

Delaware North
Delaware North
Companies Parks & Resorts was founded in 1992 following the company's winning bid for primary concessions at Yosemite National Park . The company now operates at other venues including Grand Canyon
Grand Canyon
, Niagara Falls State Park , Kennedy Space Center Visitor Complex and Gideon Putnam Resort (among others).

PATINA RESTAURANT GROUP

In February 2014, Delaware North
Delaware North
announced it would acquire a majority stake Patina Restaurant Group (PRG), one of the nation’s leading multi-concept operator in the premium segments of the restaurant and catering industry. PRG has operations at landmark locations in high-profile cultural and entertainment venues in New York City, California, and Orlando, Fla. Among them are: Rockefeller Center , Lincoln Center, Walt Disney World , Disneyland
Disneyland
, Walt Disney Concert Hall , the Empire State Building , Grand Central Station/MetLife Building and Madison Square Garden . Patina is also the official caterer for the Creative Arts Ball and the Emmy Awards Governors Ball.

TRAVEL HOSPITALITY SERVICES

Delaware North
Delaware North
Companies Travel Hospitality Services operates food, beverage and retail at airports and toll plazas throughout the United States. The company operates at venues such as Los Angeles International Airport , Minneapolis-St Paul International Airport , Nashville International Airport , Buffalo Niagara International Airport , and the Detroit Metro Airport
Detroit Metro Airport
. The company recently opened the first-ever Sports Illustrated retail store at Detroit Metro Airport's new North Terminal. In September 2008, Delaware North
Delaware North
also recently unveiled uWink technology which helps make it easier for international travelers at Ft. Lauderdale Airport.

TD GARDEN

Main article: TD Garden
TD Garden

Delaware North
Delaware North
Companies Boston owns TD Garden, the home arena for the Boston Bruins hockey team and Boston Celtics
Boston Celtics
basketball team. Jeremy Jacobs , Chairman of Delaware North, also owns the Bruins. TD Garden is the site of the annual Beanpot college hockey tournament, and hosts the annual Hockey East Championships. The arena has also hosted many major national sporting events including the 1999 and 2003 NCAA Division I Men's Basketball regional first and second rounds, the 2009 and 2012 Sweet Sixteen and Elite Eight, the 1998 Frozen Four , the 2004 Frozen Four , the 2014 United States Figure Skating Championships , the 2006 Women\'s Final Four , and the 2015 Frozen Four . It hosted games 3, 4, and 6 of the 2011 Stanley Cup Finals and the 2013 Stanley Cup Finals for the Bruins, and games 1, 2, and 6 of the 2008 NBA Finals and games 3, 4, and 5 of the 2010 NBA Finals for the Celtics.

DELAWARE NORTH CLAIM TO RIGHTS TO HISTORIC YOSEMITE PLACE AND SITE NAMES

Main article: DNC Parks and Resorts at Yosemite, Inc. vs. The United States of America

Delaware North
Delaware North
Companies, having lost the contract to run the concessions at Yosemite, now claim that the names of many historic sites within Yosemite actually belong to them, and not to the NPS or American people. The site names include Curry Village, Ahwahnee Lodge, Wawona Hotel, Half Dome, and--incredibly, Yosemite National Park itself. The result has been a public relations nightmare for DNC, including calls for boycott of its concessions at other sites.

In 2015, Delaware North
Delaware North
sued the National Park Service in the United States Court of Claims for breach of contract .

AWARDS AND RECOGNITION

Five Delaware North
Delaware North
chefs competed in the 2008 Culinary Olympics in Erfurt, Germany . Delaware North's corporate chef and chief culinary ambassador Roland Henin coached the group. Each chef earned an award for their efforts. Executive sous chef Ambarish Lulay and executive chef Scott Green earned silver medals.

Delaware North
Delaware North
Companies Parks ">

* ^ "FM\'s 2008 Top 50 Management Companies". Food Management Magazine. Retrieved 2008-11-13. * ^ " Delaware North
Delaware North
Companies Retrospective; January 2007-June2008" (PDF). Delaware North
Delaware North
Companies. Archived from the original (PDF) on November 12, 2008. Retrieved 2008-11-13. * ^ "Companies in court over deal for Rosecroft: Whether they do business might depend on 1972 racketeering conviction". Baltimoresun.com. Retrieved 2014-04-20. * ^ " Jeremy Jacobs Looks Like a Saint Compared To His Father". Bostonmagazine.com. Retrieved 2014-04-20. * ^ "Look What Louie Wrought". cnn.com. Retrieved 2014-04-20. * ^ "U.S. Picks Concessionaire for Yosemite Park". New York Times . December 18, 1992. Retrieved September 1, 2011. * ^ " Delaware North
Delaware North
Launches New Brand Identity and Logo Delaware North". media.delawarenorth.com. Retrieved 2016-10-09. * ^ http://www.buffalonews.com/business/delaware-north-loses-contract-for-hospitality-at-yosemite-20150618 * ^ "Archived copy". Archived from the original on January 25, 2015. Retrieved January 14, 2015. * ^ " Delaware North
Delaware North
Companies Sportservice Garners Recognition in PETA List of Top Vegetarian Friendly Ballparks". Archived from the original on April 4, 2009. Retrieved 2008-11-13. * ^ "Baseball Food Honors Go to Delaware North
Delaware North
/ Sportservice". Scoreboard Gourmet. Archived from the original on 2011-07-16. Retrieved 2008-11-13. * ^ " Delaware North
Delaware North
Companies Wins Wembley Stadium
Wembley Stadium
Contract". PR Newswire. Archived from the original on October 21, 2012. Retrieved 2008-11-13. * ^ " Derby
Derby
County News Club News Club News DELAWARE NORTH LINK WITH RAMS". Dcfc.premiumtv.co.uk. Archived from the original on October 11, 2008. Retrieved 2010-08-13. * ^ " Delaware North
Delaware North
Companies Cuts Costs and Boosts Performance With VMware Virtual Infrastructure Software" (PDF). VMWare.com. Retrieved 2008-11-13. * ^ "About Yosemite". Yosemite National Park. Retrieved 2008-10-13.

* ^ Glynn, Matt (February 9, 2014). " Delaware North
Delaware North
to Acquire High-End Restaurant Group". The Buffalo News. Retrieved February 21, 2017. * ^ Group, Patina Restaurant. "Delivering World-Class Cuisine │ Patina Catering". www.patinagroup.com. Retrieved 2016-10-09. * ^ "SI Prepares To Launch First Retail Store In Detroit Airport". SportsBusiness Daily. Retrieved 2008-11-13. * ^ "New North Terminal brings media shops". Freep.com. Retrieved 2008-11-13. * ^ " Delaware North
Delaware North
Companies installs uWink technology in Florida airport". Airport Business. Archived from the original on July 7, 2011. R