CommerceHub
   HOME

TheInfoList



OR:

CommerceHub is one of the world’s largest commerce networks, providing software solutions to 18,000+ retailers and brands globally for
drop shipping Drop shipping is a form of retail business where the seller accepts customer orders without keeping stock on hand. Instead, in a form of supply chain management, the seller transfers the orders and their shipment details either to the manufactur ...
, marketplace, digital advertising, and delivery management. It provides integration and fulfillment services to both online and
brick and mortar Brick and mortar (also bricks and mortar or B&M) refers to a physical presence of an organization or business in a building or other structure. The term ''brick-and-mortar business'' is often used to refer to a company that possesses or leases r ...
retailers, distributors, and supplier companies such
The Home Depot The Home Depot, Inc., is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement re ...
,
Nordstrom Nordstrom, Inc. () is an American luxury department store chain headquartered in Seattle, Washington, and founded by John W. Nordstrom and Carl F. Wallin in 1901. The original Wallin & Nordstrom store operated exclusively as a shoe store, a ...
,
Macy's Macy's (originally R. H. Macy & Co.) is an American chain of high-end department stores founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated wi ...
, Lowe's, Adidas,
Kohl’s Kohl's (stylized in all caps) is an American department store retail chain, operated by Kohl's Corporation. it is the largest department store chain in the United States, with 1,165 locations, operating stores in every U.S. state except Hawa ...
,
Nike Nike often refers to: * Nike (mythology), a Greek goddess who personifies victory * Nike, Inc., a major American producer of athletic shoes, apparel, and sports equipment Nike may also refer to: People * Nike (name), a surname and feminine give ...
,
Costco Costco Wholesale Corporation (Trade name, doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only Big-box store, big-box retail stores (warehouse c ...
,
QVC QVC (short for "Quality Value Convenience") is an American free-to-air television network, and flagship shopping channel specializing in televised home shopping, owned by Qurate Retail Group. Founded in 1986 by Joseph Segel in West Chester, Pen ...
, Staples, Best Buy,
Meijer Meijer Inc. (, ; stylized as meijer) is an American supercenter chain that primarily operates throughout the Midwest. Its corporate headquarters are in Walker, Michigan, which is a part of the Grand Rapids metropolitan area. Founded in 1934 ...
,
drugstore.com drugstore.com was an internet retailer in health and beauty care products. Its web operations were launched on February 24, 1999, and shut down on September 30, 2016 after being acquired by Walgreens in March 2011 for $409 million. In June 19 ...
,
Walgreens Walgreen Company, d/b/a Walgreens, is an American company that operates the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, a ...
, Dell,
Toshiba , commonly known as Toshiba and stylized as TOSHIBA, is a Japanese multinational conglomerate corporation headquartered in Minato, Tokyo, Japan. Its diversified products and services include power, industrial and social infrastructure systems, ...
,
Sanyo , stylized as SANYO, is a Japanese electronics company and formerly a member of the ''Fortune'' Global 500 whose headquarters was located in Moriguchi, Osaka prefecture, Japan. Sanyo had over 230 subsidiaries and affiliates, and was founded by ...
,
Minolta was a Japanese manufacturer of cameras, camera accessories, photocopiers, fax machines, and laser printers. Minolta Co., Ltd., which is also known simply as Minolta, was founded in Osaka, Japan, in 1928 as . It made the first integrated aut ...
, Gateway and
Little Tikes Little Tikes is an American manufacturer of children's toys, with headquarters and manufacturing located in Hudson, Ohio. The company also has other manufacturing and distribution facilities in Asia and Europe. Little Tikes' products are mostly l ...
. CommerceHub was formed in 1997 to develop e-commerce integration services for the sharing of
data In the pursuit of knowledge, data (; ) is a collection of discrete Value_(semiotics), values that convey information, describing quantity, qualitative property, quality, fact, statistics, other basic units of meaning, or simply sequences of sy ...
and
business processes A business process, business method or business function is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a parti ...
between trading partners. As online retailing was developing, merchants were fulfilling orders via “virtual merchant”
business models A business model describes how an organization creates, delivers, and captures value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-published, 2010 in economic, socia ...
, selling online and fulfilling orders via drop shipping. Founder Frank Poore, a logistics expert familiar with retailer
order management system An order management system, or OMS, is a computer software system used in a number of industries for order entry and processing. Electronic commerce and catalogers Orders can be received from businesses, consumers, or a mix of both, depending on th ...
s, recognized the growing online business was attracting retailers that had never sold direct and would change the way retailers and manufacturers needed to communicate to make drop shipping work. Merchant data transmitted via a
value-added network A value-added network (VAN) is a hosted service offering that acts as an intermediary between business partners sharing standards based on proprietary data via shared business processes. The offered service is referred to as "value-added network ser ...
(VAN) was generally formatted as electronic data interchange (EDI). Online businesses found EDI was too cumbersome to accommodate all the file formats and business rules the growing volume of e-commerce retailers required. CommerceHub developed a web-based approach to serve e-commerce integration needs with their Universal Connection Hub, a translation engine that provides integration to translate and normalize supply chain communications, and enable electronic processing of purchase orders, change orders, and remittance confirmations in native file format. The Universal Connection Hub supports industry communications and file format options including web browser,
VPN A virtual private network (VPN) extends a private network across a public network and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. The be ...
, VAN,
FTP The File Transfer Protocol (FTP) is a standard communication protocol used for the transfer of computer files from a server to a client on a computer network. FTP is built on a client–server model architecture using separate control and data ...
, web services,
HTTPS Hypertext Transfer Protocol Secure (HTTPS) is an extension of the Hypertext Transfer Protocol (HTTP). It is used for secure communication over a computer network, and is widely used on the Internet. In HTTPS, the communication protocol is enc ...
, EDI,
XML Extensible Markup Language (XML) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data. It defines a set of rules for encoding documents in a format that is both human-readable and machine-readable ...
, flat files, spreadsheets, and others. In 1998 drop-ship fulfillment services were added to the connectivity hub to provide management and monitoring of the
order fulfillment Order fulfillment (in British English: order fulfilment) is in the most general sense the complete process from point of sales inquiry to delivery of a product to the customer. Sometimes, it describes the more narrow act of distribution or the ...
life cycle. CommerceHub’s DropShip Master provided order tracking, visibility, and event management with automated exception alerts to customizable
business rules A business rule defines or constrains some aspect of business. It may be expressed to specify an action to be taken when certain conditions are true or may be phrased so it can only resolve to either true or false. Business rules are intended to as ...
. In August 2000 CommerceHub received a multimillion-dollar investment from Interactive Technology Holdings, LLC, and announced the signing of a contract with iQVC, the online retailing division of QVC, to provide electronic business communications between iQVC and its participating vendors to automate management of iQVC customer service operations from point of sale through delivery. The company became profitable in 2002 with the signing of four Top 20 retailers. By 2003 CommerceHub had signed on 10 major e-commerce retailers and announced in 2004 that its network of integrated clients was approaching one thousand organizations representing nearly a million unique product SKUs. CommerceHub was acquired by QK Holdings, a supply-chain management company, in an all-cash transaction, announced in August 2006. That same year Stephen Hamlin, former vice president of operations at QVC.com, joined the company as CEO. CommerceHub went public in 2016 and was traded on NASDAQ. In May of 2018 it was acquired for $1.1 billion by GTCR and Sycamore Partners private equity firms, who took it private. CommerceHub acquired DSCO Inc. based out Lehi, Utah in November of 2020. A month later, in December 2020, Insight Partners acquired a majority stake in CommerceHub for an estimated $1.9 billion. in 2022 CommerceHub acquired
ChannelAdvisor ChannelAdvisor Corp. is an e-commerce company based in Morrisville, North Carolina which provides provides cloud-based e-commerce software. Until 2022, it was traded on the New York Stock Exchange under the symbol ECOM. On November 15, 2022, the ...
, a provider of cloud-based ecommerce solutions that enable brands and retailers to increase global sales. The CommerceHub headquarters is located in Latham, New York.


References

{{Liberty Interactive Internet properties established in 1997 Companies established in 1997 Companies based in Albany, New York Technology companies of the United States Corporate spin-offs