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Cicis is an American chain of buffet restaurants based in
Coppell, Texas Coppell ( ) is a city in the northwest corner of Dallas County in the U.S. state of Texas. It is a suburb of Dallas and a bedroom community in the Dallas–Fort Worth metroplex. Its population was 42,983 at the 2020 census. A small area in the ...
, specializing in
pizza Pizza (, ) is a dish of Italian origin consisting of a usually round, flat base of leavened wheat-based dough topped with tomatoes, cheese, and often various other ingredients (such as various types of sausage, anchovies, mushrooms, onions ...
. The company was founded in 1985, and started franchising by 1987. There are 299 franchised and corporately owned restaurants in 24 states. In November 2015, the company began a new marketing campaign which included the renaming of the company to Cicis (by dropping the apostrophe, making the second 'C' lowercase and dropping the word ‘pizza’ from its name), along with the addition of a new logo and redesigned website.


History

Cicis was founded in 1985 by Joe Croce and Mike Cole in Plano, Texas. In 2001, with 363 restaurants at the time, the chain expanded its buffet offerings and began remodeling restaurants. Four years later, Cicis had more than 500 locations, and was the fastest-growing pizza chain in the United States. In 2003, Croce retired from the business, and passed ownership of the company to the company's executive team. Craig Moore, who was a general manager in Dallas, became vice president of the company, a position he held for five years before he was named president after the sale. Croce gave 20% of his proceeds to Gateway Church, where he was a member. As president of the chain, Moore oversaw the company's operations and franchise growth. Moore announced his retirement in 2009, after 17 years with the company. Michael Shumsky, previously CEO of La Madeleine Restaurant, Inc. took over for Moore. Shumsky retired in August 2013 and Darin Harris took over as CEO of the company. Harris left the company in January 2018 and was replaced by Bill Mitchell as interim CEO. Mitchell was appointed the position permanently in March 2018. In addition to its current restaurants, in 2010 Cicis announced plans to add another 500 restaurants in the next 10 years (with the possibility of expanding internationally into Canada and Mexico). Cicis has won numerous awards and has also been named one of the top 25 performing brands by '' The Wall Street Journal'' and a top 200 franchise concept by Franchise Today. The award for worst restaurant ideas has also been awarded to the pizza chain. In November 2015, the company began a new marketing campaign which included the simplified renaming of the company to just Cicis with the modifier "Beyond Pizza," along with the addition of a new logo and redesigned website. The campaign is aimed at proving that Cicis has more to offer than just pizza. On January 25, 2021, Cici's filed for
Chapter 11 bankruptcy Chapter 11 of the United States Bankruptcy Code (Title 11 of the United States Code) permits reorganization under the bankruptcy laws of the United States. Such reorganization, known as Chapter 11 bankruptcy, is available to every business, whe ...
with between $50 million to $100 million in liabilities. The company blamed the COVID-19 pandemic in its filing, stating that it had not benefitted from delivery due to its buffet model. The previous month, the company reached an agreement to sell itself as well as its $82 million in liabilities to its primary lender, D&G Investors. On March 16, 2021, Cicis emerged from bankruptcy and completed its sale to D&G Investors, an affiliate of SSCP Management and Gala Capital Partners.


Recognition and awards

From 2004 to 2009, CiCi's Pizza held third place in the pizza category for ''
Restaurants & Institutions ''Restaurants & Institutions'' ''(R&I)'' () was a trade publication and web site owned by Reed Business Information serving the information needs of foodservice professionals at chains, independent restaurants, hotels and institutions. The editor- ...
'' "Consumers' Choice in Chains" contest, which is judged based on consumer reviews of the competing restaurant chains. In March 2009 ''Men's Health'' gave CiCi's Pizza "top marks" in providing healthy food choices among its list of "66 major chain restaurants".


See also

*
List of buffet restaurants This is a list of notable buffet restaurants. A buffet is a system of serving meals in which food is placed in a public area where the diners generally serve themselves. Buffets are offered at various places including hotels and many social events ...


References


External links

* {{Pizza chains Restaurants established in 1985 Buffet restaurants Pizza chains of the United States Restaurants in Texas Italian-American culture in Texas Restaurant chains in the United States Companies based in Irving, Texas 1985 establishments in Texas Privately held companies based in Texas Companies that filed for Chapter 11 bankruptcy in 2021