Certified Quality Engineer, often abbreviated CQE, is a certification given by the

American Society for Quality The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a society of quality professionals, with nearly 80,000 members. History ASQC was established on 16 February 1946 by 253 members in Milwaukee, ...

(ASQ). These engineers are professionally educated in

quality engineering Quality engineering is the discipline of engineering concerned with the principles and practice of product and service quality assurance and control. In software development, it is the management, development, operation and maintenance of IT sys ...

and quality control. They are trained in researching and preventing unnecessary costs through lack of

quality Quality may refer to: Concepts *Quality (business), the ''non-inferiority'' or ''superiority'' of something *Quality (philosophy), an attribute or a property *Quality (physics), in response theory * Energy quality, used in various science discipl ...

, lost production costs, lost market share due to poor quality, etc. They possess the knowledge needed to set up quality control circles, assess potential quality risks, and evaluate

human factors Human factors and ergonomics (commonly referred to as human factors) is the application of psychological and physiological principles to the engineering and design of products, processes, and systems. Four primary goals of human factors learnin ...

and natural process variation.

Scope

CQE training includes the following topics: *

Management System A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. These objectives cover many aspects of the organization's operations (including ...

s *

Project Management Project management is the process of leading the work of a team to achieve all project goals within the given constraints. This information is usually described in project documentation, created at the beginning of the development process. T ...

*Quality Information Systems *Leadership Principles and Techniques *Training * Cost of Quality *Quality Philosophies & Approaches *History of Quality * Total Quality Management *

Customer Relations Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a ra ...

*Quality Deployment *Supplier Qualification & Certification Systems * Quality Systems *Documentation Systems * Configuration Management *Planning, Controlling and Assuring Product and Process Quality *Design Inputs and Design Review *Validation and Qualification Methods *Process Capability *Interpretation of Technical Drawings and Specifications *Material Control *Acceptance Sampling *Calibration Systems *Measurement Systems * Measurement System Analysis *Gage Repeatability and Reproducibility (Gage R & R) *Destructive and Nondestructive Testing and Measuring *

Traceability Traceability is the capability to trace something. In some cases, it is interpreted as the ability to verify the history, location, or application of an item by means of documented recorded identification. Other common definitions include the capab ...

to Standards *Reliability and Risk Management *Design of Systems for Reliability *

Failure Mode and Effects Analysis Failure mode and effects analysis (FMEA; often written with "failure modes" in plural) is the process of reviewing as many components, assemblies, and subsystems as possible to identify potential failure modes in a system and their causes and effe ...

(FMEA) *

Fault Tree Analysis Fault tree analysis (FTA) is a type of failure analysis in which an undesired state of a system is examined. This analysis method is mainly used in safety engineering and reliability engineering to understand how systems can fail, to identify ...

(FTA) *Management and Planning Tools *Corrective Action *Preventive Action *Overcoming Barriers to Quality Improvement *Concepts of

Probability Probability is the branch of mathematics concerning numerical descriptions of how likely an event is to occur, or how likely it is that a proposition is true. The probability of an event is a number between 0 and 1, where, roughly speakin ...

and Statistics *Properties and Applications of

Probability Distributions In probability theory and statistics, a probability distribution is the mathematical function that gives the probabilities of occurrence of different possible outcomes for an experiment. It is a mathematical description of a random phenomenon ...

*Tests for

Mean There are several kinds of mean in mathematics, especially in statistics. Each mean serves to summarize a given group of data, often to better understand the overall value (magnitude and sign) of a given data set. For a data set, the '' ari ...

Variance In probability theory and statistics, variance is the expectation of the squared deviation of a random variable from its population mean or sample mean. Variance is a measure of dispersion, meaning it is a measure of how far a set of numbe ...

s, and Proportions *Statistical Decision Making *Drawing Valid Statistical Conclusions *

Statistical Process Control Statistical process control (SPC) or statistical quality control (SQC) is the application of statistical methods to monitor and control the quality of a production process. This helps to ensure that the process operates efficiently, producing ...

*Control Charts *

Design of Experiments The design of experiments (DOE, DOX, or experimental design) is the design of any task that aims to describe and explain the variation of information under conditions that are hypothesized to reflect the variation. The term is generally associ ...

Techniques

Some techniques that Quality Engineers use in quality engineering/assurance include: *

* Deming's Wheel * Total Quality Management (TQM) * Six Sigma

Applications

These techniques are applicable company/system wide and are, by definition, not only developed for

manufacturing processes Manufacturing is the creation or production of goods with the help of equipment, labor, machines, tools, and chemical or biological processing or formulation. It is the essence of secondary sector of the economy. The term may refer to a rang ...

. Application areas include: *

Purchasing Purchasing is the process a business or organization uses to acquire goods or services to accomplish its goals. Although there are several organizations that attempt to set standards in the purchasing process, processes can vary greatly betwee ...

Sales Sales are activities related to selling or the number of goods sold in a given targeted time period. The delivery of a service for a cost is also considered a sale. The seller, or the provider of the goods or services, completes a sale in ...

and After-sales Support *

Manufacturing Manufacturing is the creation or production of goods with the help of equipment, labor, machines, tools, and chemical or biological processing or formulation. It is the essence of secondary sector of the economy. The term may refer to ...

Customer Service Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that ...

* Human Resource Management * Research and Development *

Information Technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of Data (computing), data . and information. IT forms part of information and communications technology (ICT). An information te ...

Professional certification

The

(ASQ) is a professional institute that examines the professional competency of candidates and, if found to be acceptable, awards them with official certification. This process helps to establish and maintain a minimum body of knowledge and skill level among certified engineers. The exam changes from test-to-test in minor detail and the body of knowledge is revised and updated by peer review committees set up by the ASQ. There are two formats for the ASQ certification test: * Computer Delivered - This CQE examination is a one-part, 175- multiple choice question, five-and-a-half-hour exam and is offered in English only. 160 multiple choice questions are scored and 15 are unscored. * Paper and Pencil - This CQE examination is a one-part, 160- multiple choice question, five-hour exam and is offered in English only.

References

* * * *

External links

ASQ.orgCQE-webQuality CouncilCQE Academy
Quality assurance {{engineering-stub