Caribbean Airlines
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Caribbean Airlines Limited is the state-owned airline and
flag carrier A flag carrier is a transport company, such as an airline or shipping company, that, being locally registered in a given sovereign state, enjoys preferential rights or privileges accorded by the government for international operations. Hi ...
of
Trinidad and Tobago Trinidad and Tobago (, ), officially the Republic of Trinidad and Tobago, is the southernmost island country in the Caribbean. Consisting of the main islands Trinidad and Tobago, and numerous much smaller islands, it is situated south of ...
. The airline is also the flag carrier of
Jamaica Jamaica (; ) is an island country situated in the Caribbean Sea. Spanning in area, it is the third-largest island of the Greater Antilles and the Caribbean (after Cuba and Hispaniola). Jamaica lies about south of Cuba, and west of His ...
and Guyana. Headquartered in Iere House in
Piarco Piarco is a town in northern Trinidad and is the site of Piarco International Airport . Geography Piarco is the site of one of the few natural savannas in Trinidad and Tobago, the ''Piarco Savanna''. Most of this savanna land has been incorporate ...
, the airline operates flights to the Caribbean, North America and South America from its base at Piarco International Airport, Trinidad. Presently Caribbean Airlines employs more than 1,700 people and is the largest airline in the Caribbean. The company slogan is ''The Warmth of the Islands.''


History


Early years

Caribbean Airlines was incorporated in the Republic of Trinidad and Tobago on 27 September 2006. In September 2006, following the recommendation of Peter Davies, the CEO of
BWIA West Indies Airways BWIA West Indies Airways Limited, known locally as "Bee-Wee" and also as British West Indian Airways and BWIA International, was the national airline based in Trinidad and Tobago. At the end of operations, BWIA was the largest airline operating ...
, Caribbean Airlines got approval from the Trinidad and Tobago government to begin operations, after the failed negotiations between the unions and the management of its predecessor, BWIA. As a result, it was announced on 8 September 2006, that BWIA was to be shut down before the launch of Caribbean Airlines. During the last quarter of 2006, in an effort to scale down operations for the start of Caribbean Airlines, BWIA's management cut routes such as Manchester Airport,
London Heathrow Airport Heathrow Airport (), called ''London Airport'' until 1966 and now known as London Heathrow , is a major international airport in London, England. It is the largest of the six international airports in the London airport system (the others be ...
,
New York City New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the Un ...
and
Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anch ...
, with intermediate stops at
Barbados Barbados is an island country in the Lesser Antilles of the West Indies, in the Caribbean region of the Americas, and the most easterly of the Caribbean Islands. It occupies an area of and has a population of about 287,000 (2019 estimate) ...
or Antigua, ceased services to and from Saint Lucia, cut its fleet to six Boeing 737-800 aircraft retrofitted with
wingtip device Wingtip devices are intended to improve the efficiency of fixed-wing aircraft by reducing drag. Although there are several types of wing tip devices which function in different manners, their intended effect is always to reduce an aircraft' ...
s (winglets) and reduced its staff to 800, with a majority of the staff former BWIA workers now contracted. The new airline's capital included funds to close and settle BWIA's operations. The company commenced operations on 1 January 2007, servicing the remaining routes of BWIA. Caribbean Airlines began operations with a fleet of six Boeing 737-800 aircraft and one Airbus A340-313, operating the London Heathrow route until May 2007. The airline offered two classes of service, first/business class and economy class on both the Boeing and Airbus aircraft. Caribbean Airlines operated daily direct services to Miami, Toronto, New York, Jamaica (with stops in Barbados and Antigua/St. Maarten), Guyana, Suriname and
London Heathrow Heathrow Airport (), called ''London Airport'' until 1966 and now known as London Heathrow , is a major international airport in London, England. It is the largest of the six international airports in the London airport system (the others bei ...
till May 2007 due to the ICC 2007 Cricket World Cup, all out of its hub at
Piarco International Airport Piarco International Airport is an international airport serving the island of Trinidad and is one of two international airports in Trinidad and Tobago. The airport is located east of Downtown Port of Spain, located in the adjacent town of P ...
. Peter Davies resigned from his position as CEO, effective 30 September 2007, but remained as a strategic advisor to Caribbean Airlines. In the first half of 2007, two
Airbus A340-200 The Airbus A340 is a long-range, wide-body passenger airliner that was developed and produced by Airbus. In the mid-1970s, Airbus conceived several derivatives of the A300, its first airliner, and developed the A340 quadjet in parallel wi ...
planes and a
Boeing 737 Next Generation The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boeing ...
Boeing 737-800, 9Y-GND, were returned to
International Lease Finance Corporation The International Lease Finance Corporation (ILFC) was an aircraft lessor headquartered in the Constellation Place in Century City, Los Angeles, California, US. It was the world's largest aircraft lessor by value, though ILFC's rival, General El ...
(ILFC) and
GE Commercial Aviation Services GECAS (GE Capital Aviation Services) was an Irish–American commercial aviation financing and leasing company. AerCap acquired the company from GE Capital on November 1, 2021. GECAS was the largest commercial airline leasing/financing company in ...
(GECAS), respectively. On 1 October 2007, Philip Saunders,
Star Alliance Star Alliance is the world's largest global airline alliance. Founded on 14 May 1997, its CEO is Jeffrey Goh and its headquarters is located in Frankfurt am Main, Germany. , Star Alliance is the largest of the three global alliances by passenge ...
VP Commercial, was appointed the new chief executive officer of Caribbean Airlines. Subsequently, the airline took over operations of
Tobago Express Tobago Express was a scheduled passenger airline based in Trinidad and Tobago. It operated as a sister airline of BWIA West Indies Airways and operated between the Arthur Napoleon Raymond Robinson International Airport (formerly Crown Point Air ...
, its domestic arm at a cost of US$24 million with the intentions to upgrade the fleet of Bombardier Dash-8 Q300 to international standards and also adding new Caribbean destinations to be served via this regional airline subsidiary. In March 2008, the airline added a daily direct service to the Simón Bolívar International Airport in Caracas, using the Dash 8 aircraft. In May 2008, Caribbean Airlines acquired a seventh
Boeing 737-800 The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boein ...
aircraft. The airline added a new U.S. route on 22 May to
Fort Lauderdale-Hollywood International Airport A fortification is a military construction or building designed for the defense of territories in warfare, and is also used to establish rule in a region during peacetime. The term is derived from Latin ''fortis'' ("strong") and ''facere'' ...
from
Piarco International Airport Piarco International Airport is an international airport serving the island of Trinidad and is one of two international airports in Trinidad and Tobago. The airport is located east of Downtown Port of Spain, located in the adjacent town of P ...
. This route began operations on a four times per week schedule and later in July of the same year, the frequency was increased to daily service. On 15 November 2008, Transavia Airlines agreed to operate a wet-lease operation on behalf of Caribbean Airlines, it increased its fleet to eight
Boeing 737-800 The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boein ...
. The aircraft was re-fitted to the standard 16/138 configuration including an extra nine inches of seat pitch in the business class cabin, due to a different galley and closet placement. This allowed the airline to increase flight frequency to meet demand for the peak travel periods. The lease was contracted to be in effect until 15 April 2009. The aircraft was returned in June 2009, and Sun Country Airlines, a U.S. air carrier, then leased a Boeing 737-800 to Caribbean Airlines. In April 2009, the airline increased its frequency of service to Simón Bolívar International Airport in Caracas from a daily service to ten flights per week. The route was operated by the Bombardier Dash-8 Q300, configured for 50 passengers in an all economy service. Daily flights to its gateways
Fort Lauderdale A fortification is a military construction or building designed for the defense of territories in warfare, and is also used to establish rule in a region during peacetime. The term is derived from Latin ''fortis'' ("strong") and ''facere'' ...
and
Miami Miami ( ), officially the City of Miami, known as "the 305", "The Magic City", and "Gateway to the Americas", is a coastal metropolis and the county seat of Miami-Dade County in South Florida, United States. With a population of 442,241 at ...
continued. Services to
Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anch ...
and
New York City New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the Un ...
remained at twice daily and 20 weekly (up to 28 weekly in peak season), respectively. On 27 July 2009, Philip Saunders announced his resignation as CEO of Caribbean Airlines, due to personal reasons. Caribbean Airlines appointed Captain Ian Brunton in October 2009 as CEO of the airline. Also in 2009, Caribbean Airlines operated services from the southern Caribbean to
Jamaica Jamaica (; ) is an island country situated in the Caribbean Sea. Spanning in area, it is the third-largest island of the Greater Antilles and the Caribbean (after Cuba and Hispaniola). Jamaica lies about south of Cuba, and west of His ...
, as well as South America, including Suriname, Guyana and
Venezuela Venezuela (; ), officially the Bolivarian Republic of Venezuela ( es, link=no, República Bolivariana de Venezuela), is a country on the northern coast of South America, consisting of a continental landmass and many islands and islets in th ...
. The airline also continued to serve the United States and Canada, in
Miami Miami ( ), officially the City of Miami, known as "the 305", "The Magic City", and "Gateway to the Americas", is a coastal metropolis and the county seat of Miami-Dade County in South Florida, United States. With a population of 442,241 at ...
,
Fort Lauderdale A fortification is a military construction or building designed for the defense of territories in warfare, and is also used to establish rule in a region during peacetime. The term is derived from Latin ''fortis'' ("strong") and ''facere'' ...
,
New York City New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the Un ...
and
Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anch ...
, having also established a
codeshare agreement A codeshare agreement, also known simply as codeshare, is a business arrangement, common in the aviation industry, in which two or more airlines publish and market the same flight under their own airline designator and flight number (the "airli ...
with
British Airways British Airways (BA) is the flag carrier airline of the United Kingdom. It is headquartered in London, England, near its main hub at Heathrow Airport. The airline is the second largest UK-based carrier, based on fleet size and passengers ...
, for services to
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
and beyond. As of 2009, the airline operated a fleet of eight
Boeing 737-800 The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boein ...
aircraft and five Bombardier Dash-8 Q300 aircraft, out of its main hub at Piarco International Airport, Trinidad. The Dash 8 aircraft have since been replaced with new ATR 72-600, a larger turboprop aircraft.


Acquisition of Air Jamaica

Caribbean Airlines Limited, through the government of Trinidad and Tobago, announced plans to operate a base in Jamaica following the divestment of
Air Jamaica Air Jamaica was the national airline of Jamaica. It was owned and operated by Caribbean Airlines from May 2011 until the cessation of operations in 2015. Caribbean Airlines Limited, headquartered in Piarco, Trinidad and Tobago, had administrati ...
which was slated to occur between 30 April 2010 to that same period in 2011. Caribbean Airlines provided a seamless transition following Air Jamaica's closure. When the deal was finalized, Caribbean Airlines Limited became the largest airline in the Caribbean with a new hub in Kingston Jamaica's
Norman Manley International Airport Norman Manley International Airport , formerly Palisadoes Airport, is an international airport serving Kingston, Jamaica and is located south of the island away from the centre of New Kingston. It is the second busiest airport in the country ...
. The divestment was scheduled to become effective on 30 April 2010 after it was rescheduled from 12 April 2010. On this day, it was planned that Air Jamaica would cease operations and Caribbean Airlines will then acquire the airline's most profitable routes and their remaining six aircraft. Plans were also announced to replace the aircraft fleet with all Boeing 737-800 Next Generation jets. On 4 March 2010, Caribbean Airlines announced they would terminate their codeshare agreement with British Airways for the Port of Spain-London Gatwick route effective 27 March 2010 thus paving the way for a nonstop service to be operated by Caribbean between
Piarco International Airport Piarco International Airport is an international airport serving the island of Trinidad and is one of two international airports in Trinidad and Tobago. The airport is located east of Downtown Port of Spain, located in the adjacent town of P ...
and London, UK. On 28 April 2010, Caribbean Airlines Limited and
Air Jamaica Air Jamaica was the national airline of Jamaica. It was owned and operated by Caribbean Airlines from May 2011 until the cessation of operations in 2015. Caribbean Airlines Limited, headquartered in Piarco, Trinidad and Tobago, had administrati ...
signed a final agreement for the purchase of Air Jamaica by Caribbean Airlines Limited, following the signing of a letter of intent to merge in January of the same year. The agreement stated that Caribbean would continue operating Air Jamaica's routes and also retain 900 of Air Jamaica's employees. Financing was provided by the government of Trinidad and Tobago, which contributed around $50 million to complete the merger, and Jamaica, which assumed more than $800 million in costs related to the closure of Air Jamaica. In August 2010, Caribbean Airlines and Air India signed a travel pact for Trinidadians travelling to India. In October, the airline announced a fleet renewal consisting of fifteen (15)
Boeing 737-800 The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boein ...
Next Generation jets and nine
ATR 72-600 The ATR 72 is a twin-engine turboprop, short-haul regional airliner developed and produced in France and Italy by aircraft manufacturer ATR (french: Avions de transport régional or it, Aerei da Trasporto Regionale), a joint venture formed ...
turboprop A turboprop is a turbine engine that drives an aircraft propeller. A turboprop consists of an intake, reduction gearbox, compressor, combustor, turbine, and a propelling nozzle. Air enters the intake and is compressed by the compressor. ...
aircraft. The new Boeing jets were intended to replace Air Jamaica's operating fleet of Airbus aircraft. On 27 May 2011, the acquisition of Air Jamaica was completed, with Finance Minister Winston Dookeran and Jamaican Finance Minister Audley Shaw at the Prime Minister' St. Clair office, signing the shareholding agreement. This agreement allows the Jamaican government to own a 16% stake of Caribbean Airlines Limited. On 28 October 2011, the U.S. Department of Transportation fined Caribbean Airlines $60,000 for limiting reimbursements for lost, damaged and delayed baggage to less than consumers were entitled under the Montreal Convention. According to chairman of the board of Caribbean Airlines George Nicholas III, Caribbean Airlines is pursuing a relationship with
Star Alliance Star Alliance is the world's largest global airline alliance. Founded on 14 May 1997, its CEO is Jeffrey Goh and its headquarters is located in Frankfurt am Main, Germany. , Star Alliance is the largest of the three global alliances by passenge ...
, the world's largest airline alliance, in an effort to support Jamaican hoteliers. It is also reported they are preparing to start a route to Mumbai, but no date has been given. Also, Nicholas announced that Johannesburg, Nigeria, and Brazil are possible contenders for new routes. Chicago and Atlanta are the two new U.S. gateways that are being considered, Nicholas stated. On 29 March 2013, the U.S. Department of Transportation (DOT) fined the airline $100,000 for not providing passengers with an opportunity to leave a plane that was delayed on the tarmac at New York's JFK Airport for more than four hours. In early 2016, the management of Caribbean Airlines has set as an agenda to consider replacing its ATR fleet with comparable turboprops sourced from Bombardier due to persistent reliability problems. The former chief executive officer (CEO) Michael Di Lollo described the ATRs as "not mission capable" after they suffered from frequent AOG (Aircraft On Ground) occurrences. On his recommendation, efforts were made to sourcing Dash 8-400 aircraft to replace the carrier's fleet of five ATR72-600s. Also in early 2016, the airline returned its two Boeing 767-300ER aircraft to their lessor, coinciding with termination of its only European route to London Gatwick Airport on 10 January 2016, as part of a streamlining exercise to remove unprofitable routes. In 2019, the airline posted its first profit of four million ($4,000,000 U.S.) dollars.


Corporate affairs


Branding

The colors of Caribbean Airlines are blue, green and purple and are represented in the new staff uniforms, all featuring the hummingbird, the
logo A logo (abbreviation of logotype; ) is a graphic mark, emblem, or symbol used to aid and promote public identification and recognition. It may be of an abstract or figurative design or include the text of the name it represents as in a wo ...
of Caribbean Airlines. BWIA's logo was a
steelpan The steelpan (also known as a pan, steel drum, and sometimes, collectively with other musicians, as a steelband or steel orchestra) is a musical instrument originating in Trinidad and Tobago. Steelpan musicians are called pannists. Descriptio ...
. Caribbean Airlines' image is a hummingbird in flight. The image is a reference to the Republic of Trinidad and Tobago, where the island of Trinidad is known as "the land of the hummingbird". All aircraft in the fleet carry the flag of Trinidad and Tobago, as well as the flag of CARICOM. The airline had four designs on the tails of its
de Havilland Canada DHC-8 Dash 8 The De Havilland Canada DHC-8, commonly known as the Dash 8, is a series of turboprop-powered regional airliners, introduced by de Havilland Canada (DHC) in 1984. DHC was later bought by Boeing in 1988, then by Bombardier Aerospace, Bombard ...
regional aircraft before these twin turboprops were phased out of the fleet (9Y-WIT was not painted). One of the designs raised controversy, due to its usage of the Balisier flower, the symbol of the former ruling
People's National Movement The People's National Movement (PNM) is the longest-serving and oldest active political party in Trinidad and Tobago. The party has dominated national and local politics for much of Trinidad and Tobago's history, contesting all elections sinc ...
political party. The logo was subsequently redesigned without the flower and replaced with fruits. The tail designs featured a
steelpan The steelpan (also known as a pan, steel drum, and sometimes, collectively with other musicians, as a steelband or steel orchestra) is a musical instrument originating in Trinidad and Tobago. Steelpan musicians are called pannists. Descriptio ...
, cricket balls,
fruit In botany, a fruit is the seed-bearing structure in flowering plants that is formed from the ovary after flowering. Fruits are the means by which flowering plants (also known as angiosperms) disseminate their seeds. Edible fruits in particu ...
s,
coral Corals are marine invertebrates within the class Anthozoa of the phylum Cnidaria. They typically form compact colonies of many identical individual polyps. Coral species include the important reef builders that inhabit tropical oceans and ...
s,
fish Fish are aquatic, craniate, gill-bearing animals that lack limbs with digits. Included in this definition are the living hagfish, lampreys, and cartilaginous and bony fish as well as various extinct related groups. Approximately 95% of ...
and butterflies. Caribbean Airlines has a theme song arranged in a traditional Trinidadian calypso music style. It was originally recorded by Explainer and the song is called "Lorraine". The original lyrics, which talk about a man who needs to escape the cold United States and get back to the Caribbean, were modified to fit Caribbean Airlines. In 2020, the airline rebranded itself by launching a new logo and livery. The first aircraft to receive the new livery, is the airline's 9Y-TTI ATR aircraft. The new logo retains the iconic hummingbird while infusing fluid lines and brighter hues to embody the spirit of flight, the vibrancy of Caribbean culture and connectivity within the region.


Awards

*2010 to 2019: The "Caribbean's Leading Airline" - by World Travel Awards *2017 to 2021: The "Caribbean's Leading Airline Brand" - by World Travel Awards


Inflight magazine

''
Caribbean Beat ''Caribbean Beat'', founded in 1992, is a bimonthly magazine, published in Port of Spain, Trinidad, covering the arts, culture and society of the Caribbean, with a focus on the region's English-speaking territories. It is distributed in-flight by C ...
Magazine'', established in 1992, is Caribbean Airlines' complimentary, bi-monthly in-flight magazine. It has been produced since inception by Media and Editorial Projects Limited. When the print magazine had to be temporarily removed from flights because of the COVID-19 pandemic, a digital-only version was introduced in July 2020, followed by a digital-only brand extension called ''Wanderer by Caribbean Beat'' in October 2020. ''Caribbean Beat Magazine'' returned to print format in March 2021.


Frequent flyer program

The airline's frequent-flyer program is called ''Caribbean Miles''. The three tiers of the program are called Silver, Gold and Executive Gold.


Destinations

Caribbean Airlines operates scheduled services to the following destinations including incorporated services formerly operated by
Air Jamaica Air Jamaica was the national airline of Jamaica. It was owned and operated by Caribbean Airlines from May 2011 until the cessation of operations in 2015. Caribbean Airlines Limited, headquartered in Piarco, Trinidad and Tobago, had administrati ...
.


Fleet

As of December 2022, the Caribbean Airlines fleet consists of the following aircraft:


Previously operated

*
Airbus A340-300 The Airbus A340 is a long-range, wide-body passenger airliner that was developed and produced by Airbus. In the mid-1970s, Airbus conceived several derivatives of the A300, its first airliner, and developed the A340 quadjet in parallel wit ...
* Boeing 767-300ER * Bombardier Q300


Incidents and accidents

* On 30 July 2011, Caribbean Airlines Flight 523 (reg. 9Y-PBM) overran the runway in rainy weather and crashed through the perimeter fence while landing at the Cheddi Jagan International Airport in Guyana. The incident occurred at approximately 1:32 am. The aircraft, a
Boeing 737-800 The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boein ...
, broke into two just behind the first class area. There were no fatalities. Caribbean Airlines confirmed 157 passengers and 6 crew members were on board the aircraft.


References


External links

*
''Caribbean Beat'' (in-flight magazine)

Mognetti CAL Conference)

CAL Cargo unit
{{Authority control Airlines of Trinidad and Tobago Cargo airlines of Trinidad and Tobago Government-owned airlines Government-owned companies of Trinidad and Tobago Airlines established in 2006 2006 establishments in Trinidad and Tobago Latin American and Caribbean Air Transport Association BWIA West Indies Airways Brands of Trinidad and Tobago