Broadvox Communications
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Broadvox is a
VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...
service provider for business telecommunications. It offers voice and data network solutions for telecommunications, cable, and wireless carriers, as well as ISPs, ITSPs, Over-the-top (OTT) service providers, MVNOs, and various other business partners. Broadvox operates its own nationwide
competitive local exchange carrier A competitive local exchange carrier (CLEC), in the United States and Canada, is a telecommunications provider company (sometimes called a "carrier") competing with other, already established carriers, generally the incumbent local exchange carrier ...
(CLEC) facilities. Broadvox was founded in 2001 as a wholesale VoIP
carrier Carrier may refer to: Entertainment * ''Carrier'' (album), a 2013 album by The Dodos * ''Carrier'' (board game), a South Pacific World War II board game * ''Carrier'' (TV series), a ten-part documentary miniseries that aired on PBS in April 20 ...
and is headquartered in
Cleveland Cleveland ( ), officially the City of Cleveland, is a city in the United States, U.S. U.S. state, state of Ohio and the county seat of Cuyahoga County, Ohio, Cuyahoga County. Located in the northeastern part of the state, it is situated along ...
, Ohio with additional offices in
Atlanta Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,7 ...
,
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
and
Dallas Dallas () is the third largest city in Texas and the largest city in the Dallas–Fort Worth metroplex, the fourth-largest metropolitan area in the United States at 7.5 million people. It is the largest city in and seat of Dallas County ...
,
Texas Texas (, ; Spanish: ''Texas'', ''Tejas'') is a state in the South Central region of the United States. At 268,596 square miles (695,662 km2), and with more than 29.1 million residents in 2020, it is the second-largest U.S. state by ...
. In 2003, Broadvox began offering SIP origination and termination, which increased the companies quality of the voice transmission and expanded service offerings. In 2007, Broadvox added retail SIP Trunking to its product offerings for SMB, enterprise and carrier customers. In 2015, Broadvox was acquired by Onvoy.


Google Voice

In October 2009, Documents were released by the FCC regarding
Google Voice Google Voice is a telephone service that provides a U.S. phone number to Google Account customers in the U.S. and Google Workspace (G Suite by October 2020) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switz ...
and details pertaining to growth and expansion of Google's Voice Product. Details also included network operations which listed Broadvox and other SIP Trunking Companies that help Google Voice infrastructure


Products

Broadvox provides a variety of business VoIP products and services. The products include: *
Call origination Call origination, also known as voice origination, refers to the collecting of the calls initiated by a calling party on a telephone exchange of the PSTN, and handing off the calls to a VoIP endpoint or to another exchange or telephone company for ...
services – toll free *
Call termination Call or Calls may refer to: Arts, entertainment, and media Games * Call, a type of betting in poker * Call, in the game of contract bridge, a bid, pass, double, or redouble in the bidding stage Music and dance * Call (band), from Lahore, Pak ...
services– toll free and A-Z termination * SMS * Local Routing Number (LRN) service * CNAM (caller ID) submission and dipping * e911 *
Voice peering Voice peering, also called VoIP peering, refers to the forwarding of calls from one ITSP to another ITSP directly using VoIP technology. The call is not forwarded over the PSTN and this leads to costs savings (no call charges) and better quality b ...


Network

Broadvox has a 10G carrier-grade network that carries over 20 billion annual minutes of voice and data. The company uses high density hardware and technology from Sonus Networks,
Juniper Networks Juniper Networks, Inc. is an American multinational corporation headquartered in Sunnyvale, California. The company develops and markets networking products, including routers, switches, network management software, network security product ...
, and
Cisco Systems Cisco Systems, Inc., commonly known as Cisco, is an American-based multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, ...
. It also has core switching centers in
New York New York most commonly refers to: * New York City, the most populous city in the United States, located in the state of New York * New York (state), a state in the northeastern United States New York may also refer to: Film and television * '' ...
,
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world ...
,
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = List of sovereign states, Count ...
, Dallas,
Miami Miami ( ), officially the City of Miami, known as "the 305", "The Magic City", and "Gateway to the Americas", is a coastal metropolis and the county seat of Miami-Dade County in South Florida, United States. With a population of 442,241 at ...
, Atlanta,
Denver Denver () is a consolidated city and county, the capital, and most populous city of the U.S. state of Colorado. Its population was 715,522 at the 2020 census, a 19.22% increase since 2010. It is the 19th-most populous city in the Unit ...
,
Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anch ...
and
Seattle Seattle ( ) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With a 2020 population of 737,015, it is the largest city in both the state of Washington and the Pacific Northwest region o ...
. It is a
Tier 1 network A Tier 1 network is an Internet Protocol (IP) network that can reach every other network on the Internet solely via settlement-free interconnection (also known as settlement-free peering). Tier 1 networks can exchange traffic with other Tier 1 ne ...
that has coverage in the continental United States,
Hawaii Hawaii ( ; haw, Hawaii or ) is a state in the Western United States, located in the Pacific Ocean about from the U.S. mainland. It is the only U.S. state outside North America, the only state that is an archipelago, and the only stat ...
,
Puerto Rico Puerto Rico (; abbreviated PR; tnq, Boriken, ''Borinquen''), officially the Commonwealth of Puerto Rico ( es, link=yes, Estado Libre Asociado de Puerto Rico, lit=Free Associated State of Puerto Rico), is a Caribbean island and unincorporated ...
, the U.S. Virgin Islands, and
Canada Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by to ...
. In addition to a large network, Broadvox provides U.S. based customer service—including 24/7 Tier I and II carrier support. Broadvox was the first carrier to have a customized online user portal for provisioning and requesting phone numbers as well as reviewing account info.


Acquisitions and takeover

On January 6, 2014, Fusion acquired the Broadvox cloud services business, including all cloud-based voice, unified communications and SIP trunking products, for $32.1 million. On September 3, 2015, Onvoy (which already operates as a CLEC and acquired assets of Vitelity) acquired the remaining Broadvox businesses.


See also

*
Session Initiation Protocol The Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, and terminating communication sessions that include voice, video and messaging applications. SIP is used in Internet telephony, in private IP telepho ...
(SIP) *
VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...


References


External links

*
Official blog
(Archived) VoIP companies of the United States Companies based in Cleveland {{US-telecom-company-stub