Bozoma Saint John
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Bozoma "Boz" Saint John ( née Arthur) is an American businessperson and marketing executive who was the chief marketing officer (CMO) at
Netflix Netflix, Inc. is an American subscription video on-demand over-the-top streaming service and production company based in Los Gatos, California. Founded in 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California, it offers a fi ...
. Previously, she served as CMO at Endeavor, and chief brand officer (CBO) at
Uber Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery (Uber Eats and Postmates), packa ...
until June 2018. Saint John was also a marketing executive at
Apple Music Apple Music is a music, audio and video streaming service developed by Apple Inc. Users select music to stream to their device on-demand, or they can listen to existing playlists. The service also includes the Internet radio stations Apple M ...
until June 2017, after joining the company in its acquisition of
Beats Music Beats Music was a subscription-based online music streaming service owned by the Beats Electronics division of Apple Inc. The service combined algorithm-based personalization with expert music suggestions from a variety of sources. Developmen ...
. From 2005 until 2014 she worked at PepsiCo, eventually serving as the head of music and entertainment marketing. In May 2021, she was named among the Top 50 Most Influential Female Leaders in Africa within the corporate and business sphere by Leading Ladies Africa.


Early life

Saint John was born to Rev. Dr. Appianda Arthur and Aba Arthur (née Enim) in Middletown,
Connecticut Connecticut () is the southernmost state in the New England region of the Northeastern United States. It is bordered by Rhode Island to the east, Massachusetts to the north, New York to the west, and Long Island Sound to the south. Its capita ...
in the United States. The family moved to
Ghana Ghana (; tw, Gaana, ee, Gana), officially the Republic of Ghana, is a country in West Africa. It abuts the Gulf of Guinea and the Atlantic Ocean to the south, sharing borders with Ivory Coast in the west, Burkina Faso in the north, and To ...
when she was six months old. In her early childhood, her family also lived in
Nairobi Nairobi ( ) is the capital and largest city of Kenya. The name is derived from the Maasai phrase ''Enkare Nairobi'', which translates to "place of cool waters", a reference to the Nairobi River which flows through the city. The city proper h ...
,
Kenya ) , national_anthem = " Ee Mungu Nguvu Yetu"() , image_map = , map_caption = , image_map2 = , capital = Nairobi , coordinates = , largest_city = Nairobi ...
and
Washington, D.C. ) , image_skyline = , image_caption = Clockwise from top left: the Washington Monument and Lincoln Memorial on the National Mall, United States Capitol, Logan Circle, Jefferson Memorial, White House, Adams Morgan, ...
They returned to the United States and settled in Colorado Springs, Colorado when she was 12. Her father was a clarinet player and member of the
Ghana Army The Ghana Army (GA) is the main ground warfare organizational military branch of the Ghanaian Armed Forces (GAF). In 1959, two years after the Gold Coast obtained independence as Ghana, the Gold Coast Regiment was withdrawn from the Royal Wes ...
before emigrating to the United States to attend graduate school. Saint John cites her father as her biggest inspiration. In 1999, Saint John graduated from
Wesleyan University Wesleyan University ( ) is a private liberal arts university in Middletown, Connecticut. Founded in 1831 as a men's college under the auspices of the Methodist Episcopal Church and with the support of prominent residents of Middletown, the col ...
with a degree in
English English usually refers to: * English language * English people English may also refer to: Peoples, culture, and language * ''English'', an adjective for something of, from, or related to England ** English national ide ...
and African-American studies. Her father received a Ph.D. in ethnomusicology in 1977, also from Wesleyan. Her sister Alua Arthur is a lawyer and
death doula A death midwife, or death doula, is a person who assists in the dying process, much like a midwife or doula does with the birthing process. It is often a community based role, aiming to help families cope with death through recognizing it as a nat ...
.


Career


Marketing

After college, Saint John worked at the advertising agencies
Arnold Worldwide Arnold Worldwide is an American advertising agency headquartered in Boston, Massachusetts. The agency is part of Havas, a global advertising holding company based in France. Some of Arnold's clients include Progressive Insurance, Cox Communicatio ...
and Spike Lee's Spike DDB. She also worked at the fashion brand
Ashley Stewart Ashley Stewart is an American plus size women's clothing company and lifestyle brand, which was founded in 1991. The name Ashley Stewart was inspired by Laura Ashley and Martha Stewart, who the company saw as icons of upscale Americana. The S ...
, where she was vice president of marketing. Saint John joined PepsiCo as a senior marketing manager in 2005. She later led PepsiCo's foray into music festival-based marketing as head of music and entertainment marketing. She remained with the company for almost a decade before joining
Beats Music Beats Music was a subscription-based online music streaming service owned by the Beats Electronics division of Apple Inc. The service combined algorithm-based personalization with expert music suggestions from a variety of sources. Developmen ...
in 2014, when
Jimmy Iovine James Iovine ( ; ; born March 11, 1953) is an American entrepreneur, record executive, and media proprietor best known as the co-founder of Interscope Records. In 2006, Iovine and rapper-producer Dr. Dre founded Beats Electronics, which produces ...
of Beats recruited Saint John based on her experience in music marketing. Saint John moved from New York to Los Angeles to lead marketing for the company. Beats was purchased shortly thereafter by
Apple An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple trees are cultivated worldwide and are the most widely grown species in the genus ''Malus''. The tree originated in Central Asia, where its wild ancestor, ' ...
, and Saint John became the head of global consumer marketing for iTunes and
Apple Music Apple Music is a music, audio and video streaming service developed by Apple Inc. Users select music to stream to their device on-demand, or they can listen to existing playlists. The service also includes the Internet radio stations Apple M ...
, commuting between Los Angeles and Apple's
Cupertino Cupertino ( ) is a city in Santa Clara County, California, United States, directly west of San Jose on the western edge of the Santa Clara Valley with portions extending into the foothills of the Santa Cruz Mountains. The population was 57,8 ...
headquarters several times a week. Journalists described Saint John's presentation of the redesigned Apple Music onstage during the 2016 Apple Worldwide Developers Conference as her breakthrough moment, with a captivating "passion" and persona that captivated both local and online audiences. Biz Carson of ''
Business Insider ''Insider'', previously named ''Business Insider'' (''BI''), is an American financial and business news website founded in 2007. Since 2015, a majority stake in ''Business Insider''s parent company Insider Inc. has been owned by the German pub ...
'' said that her appearance helped to emphasize Apple's complete rebuild of its Apple Music software. '' BuzzFeed'' wrote that she was the "coolest" person to ever take the stage at an Apple keynote. On June 6, 2017, Saint John became chief brand officer at Uber. In June 2018, Saint John left Uber to join Endeavor as chief marketing officer. She said of her choice to leave: "When I got to Uber I was honest in my desire to go and change essentially what I thought was a challenging environment, especially for women and for people of colour... What I discovered was a lot of people who had a desire to do better, honestly, but couldn't get out of their own way... At some point it became too overwhelming for me... It became a good lesson for all of us: You don't need to be the savior, you can save yourself too." While at Endeavor, Saint John helped lead a "crisis" branding project for
Papa John's Pizza Papa John's International, Inc., d/b/a Papa Johns, is an American pizza restaurant chain. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Louisville, Kentucky and Atlanta, Georgia metropolit ...
after the company's founder,
John Schnatter John Hampton "Papa John" Schnatter (born November 22 or 23, 1961) is an American entrepreneur who founded the Papa John's pizza restaurant chain in 1984. Schnatter started the business in the back of his father's tavern after selling his car and ...
, used racist language in a conference call. Netflix named Saint John its new chief marketing officer on June 30, 2020, making her the third CMO for the company in 2019–2020. She was the first Black C-level executive at Netflix. Saint John replaced Jackie Lee-Joe, who left the company for personal reasons. Saint John started the new role in August 2020 and departed in March 2022.


Writing and podcasting

In May 2020, Saint John launched a limited-series
iHeart Media iHeartMedia, Inc., formerly CC Media Holdings, Inc., is an American mass media corporation headquartered in San Antonio, Texas. It is the holding company of iHeartCommunications, Inc. (formerly Clear Channel Communications, Inc.), a company fou ...
podcast alongside journalist
Katie Couric Katherine Anne Couric ( ; born January 7, 1957) is an American journalist and presenter. She is founder of Katie Couric Media, a multimedia news and production company. She also publishes a daily newsletter, ''Wake Up Call''. From 2013 to 2017, ...
, "Back to Biz with Katie and Boz". The podcast began with the focus of how small and large businesses across the country began to reopen throughout the
coronavirus pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identifie ...
, but after the
murder of George Floyd On , George Floyd, a 46-year-old black man, was murdered in the U.S. city of Minneapolis by Derek Chauvin, a 44-year-old white police officer. Floyd had been arrested on suspicion of using a counterfeit $20 bill. Chauvin knelt on Floyd's ...
expanded to focus also on systemic racism and
criminal justice reform Criminal justice reform addresses structural issues in criminal justice systems such as racial profiling, police brutality, overcriminalization, mass incarceration, and recidivism. Criminal justice reform can take place at any point where the cr ...
. Saint John wrote a memoir titled ''The Urgent Life'', in which she describes her work as a marketing executive, losing her husband, and becoming a single parent. Publication date is February 21, 2023, by
Viking Press Viking Press (formally Viking Penguin, also listed as Viking Books) is an American publishing company owned by Penguin Random House. It was founded in New York City on March 1, 1925, by Harold K. Guinzburg and George S. Oppenheim and then acquir ...
.


Other work

In January 2021, Saint John taught a short intensive program (SIP) for
MBA A Master of Business Administration (MBA; also Master's in Business Administration) is a postgraduate degree focused on business administration. The core courses in an MBA program cover various areas of business administration such as accounti ...
candidates at Harvard Business School called "Anatomy of a Badass".


Activism, advising, and philanthropy

Saint John launched the #ShareTheMicNow Instagram initiative alongside Luvvie Ajayi,
Glennon Doyle Glennon Doyle (born March 20, 1976) is an American author and activist known for her #1 ''New York Times'' bestsellers '' Untamed,'' ''Love Warrior,'' and ''Carry On, Warrior''. Doyle is also the creator of the online community Momastery, and is ...
, and Stacey Bendet. On June 10, 2020, 52 Black women took over the Instagram feeds of 52 white women with large platforms to draw attention to the work they're doing in order to catalyze change. Saint John took over the Instagram account of prominent Black women including Elaine Welteroth, Angelica Ross, and Gia Peppers took over the accounts of white women including
Julia Roberts Julia Fiona Roberts (born October 28, 1967) is an American actress. Known for her leading roles in films encompassing a variety of genres, she has received multiple accolades, including an Academy Award, a British Academy Film Award, and th ...
,
Elizabeth Warren Elizabeth Ann Warren ( née Herring; born June 22, 1949) is an American politician and former law professor who is the senior United States senator from Massachusetts, serving since 2013. A member of the Democratic Party and regarded as a ...
, and Diane von Fürstenberg. Saint John's philanthropic efforts include representing Pencils of Promise as a Global Ambassador to Ghana and serving on the boards of
Girls Who Code Girls Who Code (also known as GWC) is an international nonprofit organization that aims to support and increase the number of women in computer science. The organization works toward closing the gender employment difference in computing. They h ...
and
Vital Voices Vital Voices Global Partnership is an American international, 501(c)(3), non-profit, non-governmental organization that works with women leaders in the areas of economic empowerment, women's political participation, and human rights. The organiz ...
. Saint John has been a member of the President's Advisory Council for Wesleyan University, her alma mater. She is also a member of the Black Advisory Board for Impact, an initiative by the
Council of Fashion Designers of America The Council of Fashion Designers of America, Inc. (CFDA), founded in 1962 by publicist Eleanor Lambert, and headquartered in Manhattan, is a not-for-profit trade association comprising a membership of over 450 American fashion and accessory d ...
to address systematic exclusion of Black people in the fashion industry. In May 2022, Saint John was inducted into the American Marketing Association Marketing Hall of Fame.


Personal life

Saint John was married to Peter Saint John until his death in 2013. They had one child.


Awards and honors

*2015: '' Billboard,'' Top Women in Music * 2016: '' Billboard,'' Female Executive of the Year * 2016: '' Fortune,'' 40 Under 40 * 2017: Henry Crown Fellow in the Aspen Institute *''
Ad Age ''Ad Age'' (known as ''Advertising Age'' until 2017) is a global media brand that publishes news, analysis, and data on marketing and media. Its namesake magazine was started as a broadsheet newspaper in Chicago in 1930. ''Ad Age'' appears in mul ...
,'' 50 Most Creative People, Innovators & Stars 40 Under 40 feature *''
Adweek ''Adweek'' is a weekly American advertising trade publication that was first published in 1979. ''Adweek'' covers creativity, client–agency relationships, global advertising, accounts in review, and new campaigns. During this time, it has cover ...
'', Most Exciting Personalities in Advertising *''
Ebony Ebony is a dense black/brown hardwood, coming from several species in the genus '' Diospyros'', which also contains the persimmons. Unlike most woods, ebony is dense enough to sink in water. It is finely textured and has a mirror finish when ...
,'' 100 Powerful Executives * ''
Fast Company ''Fast Company'' is a monthly American business magazine published in print and online that focuses on technology, business, and design. It publishes six print issues per year. History ''Fast Company'' was launched in November 1995 by Alan Web ...
,'' 100 Most Creative People *'' Fortune,'' Disruptors *Top 100 Most Inspirational Women of the Year by Glitz Africa Magazine


References


External links

* * {{DEFAULTSORT:Saint John, Bozoma 21st-century American businesswomen 21st-century American businesspeople 21st-century American writers African-American business executives African-American women in business American anti-racism activists American marketing businesspeople American media executives American people of Ghanaian descent American podcasters American women business executives Apple Inc. employees Businesspeople from Colorado Springs, Colorado Chief marketing officers Henry Crown Fellows Living people American music industry executives Netflix people People from Los Angeles People from Nairobi People from New York (state) People from Washington, D.C. PepsiCo people Uber people Wesleyan University alumni Year of birth missing (living people) American women podcasters 21st-century African-American women writers 21st-century American women writers 21st-century African-American writers