BigChampagne was a technology-driven media measurement company acquired by Live Nation Entertainment. The BigChampagne dashboard was used primarily by music industry professionals such as concert promoters, venues, radio programmers, managers, agents, and marketers to access information about the popularity of artists and songs across radio airplay, online streaming, social activity, sales, and live events. BigChampagne provided a number of services related to producing

business intelligence Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of business intelligence technologies include reporting, online analytical p ...

(BI) and

competitive intelligence Competitive intelligence (CI) is the process and forward-looking practices used in producing knowledge about the competitive environment to improve organizational performance. It involves the systematic collection and analysis of information from ...

(CI) for users of the dashboard via access to proprietary data and data management (integration and analysis) combined with web applications and other technologies.

Background

BigChampagne was co-founded by Eric Garland, Adam Toll, and Zachary Allison in 2000. The company was funded entirely by the founders, without outside capital. Musician Glen Phillips was an early adviser and supporter. The company's earliest service tracked the popularity of songs on the original Napster file-sharing service. Co-founder Adam Toll has said that the company was named for a lyric in the Peter Tosh song "Downpressor Man": "You drink your big champagne and laugh." BigChampagne has courted some controversy; the company's early focus on Napster and other file sharing networks originally discouraged major music companies from working with them. In 2003, founder Eric Garland testified before the California State Senate that online file sharing was "fundamentally unstoppable." The Recording Industry Association of America publicly criticized his remarks. Beginning in 2002 BigChampagne was involved in a lawsuit with a company called Webspins. Both companies alleged defamation and unfair business practices. The suit was settled out of court in 2003 but the terms of the settlement were not disclosed. Also in 2003, Altnet, a distribution partner of file sharing service Kazaa, sent legal threats to BigChampagne and eight other companies alleging patent infringement. BigChampagne was dropped from the list of targeted companies almost immediately. The Electronic Frontier Foundation hoped to use the record industry's relationship with BigChampagne to defend file sharing networks like Kazaa as they believed using the networks for market information constituted a non-infringing use of the networks. This defense proved unsuccessful. Data provided by BigChampagne is used by companies to help make decisions about signing artists and promoting music online and to radio stations; broadcasters use BigChampagne to inform playlist decisions.

Led Zeppelin Led Zeppelin were an English rock band formed in London in 1968. The group comprised vocalist Robert Plant, guitarist Jimmy Page, bassist/keyboardist John Paul Jones, and drummer John Bonham. With a heavy, guitar-driven sound, they are ci ...

used BigChampagne to choose songs for a 2007 reunion "with good results." BigChampagne also collaborated with Radiohead to assess the impact of the band's pay-what-you-wish album

In Rainbows ''In Rainbows'' is the seventh studio album by the English rock band Radiohead. It was self-released on 10 October 2007 as a pay-what-you-want download, followed by a physical release internationally through XL Recordings and in North America ...

. In 2006, BigChampagne contributed data and analysis to

Wired ''Wired'' (stylized as ''WIRED'') is a monthly American magazine, published in print and online editions, that focuses on how emerging technologies affect culture, the economy, and politics. Owned by Condé Nast, it is headquartered in San ...

editor-in-chief

Chris Anderson Chris Anderson may refer to: Sports * Chris Anderson (baseball) (born 1992), American baseball player * Chris Anderson (cheese roller), 22-time winner of annual cheese rolling * Chris Anderson (footballer, born 1925) (1925–1986), Scottish footb ...

and was featured in ''

The New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid d ...

'' best-seller "The Long Tail: Why the Future Business is Selling Less of More". BigChampagne's metrics and analysis have been cited by media outlets including ''The New York Times'', ''

The Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...

'', ''

The Financial Times The ''Financial Times'' (''FT'') is a British daily newspaper printed in broadsheet and published digitally that focuses on business and economic current affairs. Based in London, England, the paper is owned by a Japanese holding company, Nik ...

'', ''

USA Today ''USA Today'' (stylized in all uppercase) is an American daily middle-market newspaper and news broadcasting company. Founded by Al Neuharth on September 15, 1982, the newspaper operates from Gannett's corporate headquarters in Tysons, Virgi ...

'', and

National Public Radio National Public Radio (NPR, stylized in all lowercase) is an American privately and state funded nonprofit media organization headquartered in Washington, D.C., with its NPR West headquarters in Culver City, California. It differs from other ...

(NPR). In 2011, BigChampagne was acquired by Live Nation Entertainment and is currently part of OnTour with Ticketmaster.

Business Model

BigChampagne generates revenue from dashboard subscription fees and consulting fees. The company is primarily a "B2B", selling information "business-to-business," though some aspects of BigChampagne's data and analysis are available to the general public. The company's business model is similar to the

Bloomberg Terminal The Bloomberg Terminal is a computer software system provided by the financial data vendor Bloomberg L.P. that enables professionals in the financial service sector and other industries to access Bloomberg Professional Services through which u ...

Omniture Omniture is an online marketing and web analytics business unit in Orem, Utah. It was acquired by Adobe Systems in 2009. Until 2011, Omniture operated as a business unit within Adobe as the "Omniture Business Unit", but as of 2012 Adobe began reti ...

, or a number of

Nielsen Company Nielsen Holdings plc is an American information, data and market measurement firm. Nielsen operates in over 100 countries and employs approximately 44,000 people worldwide. The company was listed on the New York Stock Exchange (NYSE) and us ...

products and services.

Products

BC Dash

BigChampagne's BC Dash is a software platform for integrating, analyzing, and reporting information about radio airplay, online streaming, social activity, sales, and live events. Partners and data sources include iHeartMedia,

Mediabase Mediabase is a music industry service that monitors radio station airplay in 180 US and Canadian markets. Mediabase publishes music charts and data based on the most played songs on terrestrial and satellite radio, and provides in-depth analytic ...

YouTube YouTube is a global online video sharing and social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by Google, and is the second mo ...

, iTunes,

TIDAL Tidal is the adjectival form of tide. Tidal may also refer to: * ''Tidal'' (album), a 1996 album by Fiona Apple * Tidal (king), a king involved in the Battle of the Vale of Siddim * TidalCycles, a live coding environment for music * Tidal (servic ...

VEVO Vevo ( , an abbreviation for "Video Evolution", stylized as VEVO until 2013) is an American multinational video hosting service, best known for providing music videos to YouTube. The service is also available as an app on selected smart TVs, ...

, Napster,

Slacker A slacker is someone who habitually avoids work or lacks work ethic. Origin According to different sources, the term ''slacker'' dates back to about 1790 or 1898. "Slacker" gained some recognition during the British Gezira Scheme in the early ...

, StreetPulse,

Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Mosk ...

, Instagram, and

Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...

Ultimate Chart

The Ultimate Chart is a ranked list of the most popular music based on sales, radio, streaming, & social media. Available charts include Artists, Songs, Top Tours, Emerging Artists, and genre charts (Country, EDM, and Latin).

Background

Business Model

Products

BC Dash

Ultimate Chart

References

Further reading