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Aurigny
Aurigny
Air Services Limited (pronounced /ˈɔəriːniː/), commonly known as Aurigny, is the flag carrier[3] airline of the Bailiwick of Guernsey
Guernsey
with its head office next to Guernsey Airport
Guernsey Airport
in the Channel Islands,[4] and wholly owned by the States of Guernsey
Guernsey
since nationalisation in 2003. It operates passenger and freight services between the Channel Islands, northern France, and the United Kingdom (as well as seasonal services to Barcelona
Barcelona
and Grenoble). Its main base is Guernsey
Guernsey
Airport, with other aircraft and crew based at Alderney
Alderney
Airport. Aurigny
Aurigny
is one of the longest serving regional airlines in the world, and is the oldest established airlines in Britain after Loganair. The origin of its name lies in the cognate across Norman languages for Alderney.

Contents

1 History

1.1 Early years 1.2 Regional transition 1.3 Recent history

2 Corporate affairs

2.1 Ownership and structure 2.2 Business trends

3 Destinations

3.1 Current destinations 3.2 Former destinations

4 Fleet

4.1 Historical fleet

5 Criticism

5.1 Alderney
Alderney
services

6 References 7 Further reading 8 External links

History[edit] Early years[edit]

An Aurigny
Aurigny
Trislander at Jersey
Jersey
in August 1989

Aurigny
Aurigny
Air Services was founded by Sir Derrick Bailey
Derrick Bailey
and started operations on 1 March 1968 after British United Airways
British United Airways
withdrew from the Alderney
Alderney
to Guernsey
Guernsey
route. It initially operated Britten-Norman Islander aircraft, developing a highly efficient network linking the Channel Islands
Channel Islands
with each other and with France
France
and the United Kingdom.[5] During the first year of operations the airline carried 45,000 passengers between Guernsey, Jersey
Jersey
and Alderney. Aurigny
Aurigny
became the first commercial operator of the Britten-Norman Trislander in July 1971; the airline remained the world’s largest operator of the type until its retirement. Use of this larger aircraft enabled the route structure to be developed to include the south coast of England and northern France.[5] In 1977, Aurigny
Aurigny
was the first airline in the world to ban smoking on all services. In 1993, Aurigny won a contract to carry mail between the Channel Islands
Channel Islands
and the UK and in 1999 it began daily services between Guernsey– London
London
Stansted Airport and Amsterdam Airport
Amsterdam Airport
operated by Saab 340
Saab 340
aircraft. The latter route was later dropped due to poor demand, but marked its transition from a local carrier to a regional airline. Regional transition[edit]

A Short 360
Short 360
at Guernsey Airport
Guernsey Airport
in July 1995. The airline no longer operates the type

Ownership of the airline passed from Aurigny
Aurigny
Aviation Holdings to Close Brothers Private Equity on 23 May 2000, but was wholly acquired by States of Guernsey
Guernsey
on 15 May 2003, after British Airways
British Airways
announced that it was to cease flying on the London
London
Gatwick– Guernsey
Guernsey
route (just two months before the Island Games). It employs 300 staff in the Channel Islands, France
France
and the United Kingdom.[6] Aurigny
Aurigny
also operates charter services, and is a handling agent for various other airlines which fly into Guernsey, including Blue Islands. In June 2006, a survey by market researchers islandopinion.com showed that Aurigny
Aurigny
was the most popular airline which served Guernsey. On 21 June 2007, Aurigny
Aurigny
got permission from its sole shareholder, the States of Guernsey, to raise a private loan to purchase two new ATR 72-500 aircraft which entered service in March 2009. Aurigny celebrated 40 years in operation in 2008. It was voted 4th-best short-haul airline in a poll published in the consumer magazine Which?. In a survey of 30,000 members the magazine examined 71 airlines and asked readers to rate each carrier for standards of check-in, cabin staff, cleanliness, food and entertainment. It has been rated the world's best short-haul airline in more recent surveys.[7] March 2009 saw Aurigny
Aurigny
announce that it was to operate a Jersey
Jersey
London
London
Stansted route, whilst restarting the Guernsey
Guernsey
and East Midlands link. Daily flights commenced from 1 May 2009. The frequency of flights from Guernsey
Guernsey
London
London
Gatwick was increased from four to five daily return flights that day. In August 2009, Aurigny
Aurigny
announced that it would be operating winter flights to Grenoble
Grenoble
using its ATR 72-500 aircraft. The flights ran from 26 December 2009 to midway through February 2010. This was repeated for the 2010/2011 winter season, but flights were continued until March. The extension did not prove viable and the previous length of operation has been restored since the 2011/2012 season.[8] Thanks to the change, it noted that demand was stronger due to a decreased period of availability.[9] Recent history[edit]

An Aurigny
Aurigny
ATR 72
ATR 72
taxiing at Guernsey Airport
Guernsey Airport
in May 2009

It was revealed in July 2010 that Blue Islands
Blue Islands
was planning to buy Aurigny, and was undergoing a due diligence process with the Treasury and Resources department of the States of Guernsey. This sparked major debate throughout the islands, and a Facebook page in opposition to the proposed buy-out gained 530 members. On 14 September, Treasury and Resources announced that the sale would not go ahead.[10][11] Blue Islands' withdrawal from Alderney
Alderney
on 9 May 2011 left Aurigny
Aurigny
with a monopoly on that island for the first time in over a decade. However, it was criticised later that year for cutting the number of flights to Southampton,[12] not lowering prices[13] and reducing services to twice daily over that winter; Malcolm Hart later reaffirmed its commitment to the route and admitted that encouraging passengers to fly via Guernsey
Guernsey
had been 'the biggest mistake in Aurigny's recent history'.[14] At the end of 2011, Aurigny
Aurigny
rolled out the first GPS approach system in Europe (based on the European Geostationary Navigation Overlay Service, for use by its Trislanders at Alderney
Alderney
and Southampton
Southampton
airports, in cooperation with EUROCONTROL, allowing flights in lower visibility and in poorer weather.[15] In October 2013, Mark Darby joined the company as CEO after six months as a non-executive director.[16] He would initiate an eight-week trial for the Dornier 228
Dornier 228
as a replacement for the Trislander fleet, on lease from Aero VIP (Portugal), and later the purchase of four such aircraft (two older and two NG variants). Three aircraft arrived during the course of 2014 and 2015, with another due from manufacturer RUAG
RUAG
in 2017.[17][18] After Flybe
Flybe
announced its withdrawal from the London
London
Gatwick – Guernsey
Guernsey
route by March 2014, Aurigny
Aurigny
ordered an Embraer 195
Embraer 195
to serve its Gatwick route in order to provide sufficient capacity as the sole operator. The aircraft was delivered on 24 June 2014, and a similar aircraft was wet leased from Flybe
Flybe
between March and June to provide capacity in the interim.[19] Given substantial government investment in fleet acquisition, and its monopoly position on the Gatwick route, an agreement between the airline and the States of Guernsey
Guernsey
struck in April 2014 saw it commit to offer 65% of fares for £65.00 or less.[20] Additionally, in January 2014 Aurigny
Aurigny
applied to the States of Guernsey
Guernsey
to operate a Guernsey
Guernsey
London
London
City service, with an aim of starting the route from May.[21] Due to delays in aircraft procurement, the route commenced on 8 September 2014, initially operated by VLM Airlines.[22] After ten years of competition with Blue Islands
Blue Islands
on the Jersey
Jersey
Guernsey
Guernsey
inter-island route, in March 2014 Aurigny
Aurigny
signed a codeshare agreement with that airline pertaining to Jersey
Jersey
– Guernsey inter-island services. The deal, which marked the secession of Aurigny flights from Jersey
Jersey
for the first time since 1969, saw Blue Islands take over all flying on the route and Aurigny
Aurigny
oversee ground-handling of Blue Islands
Blue Islands
flights in Guernsey. Each airline sold 50% of available seats, and the contract was initially signed for two years. In January 2016, Aurigny
Aurigny
and Blue Islands
Blue Islands
announced the contract for the codeshare would not be renewed, after Blue Islands
Blue Islands
became a franchise partner with Flybe
Flybe
and restrictions on the latter's inter-island operation were lifted by the States of Guernsey
Guernsey
the previous year.[23]

Aurigny's ATR 42
ATR 42
at Manchester

In April 2015, Aurigny
Aurigny
acquired an ATR 42-500 on dry lease from Nordic Aviation Capital for use on London
London
City – Guernsey
Guernsey
services, and as a back-up aircraft.[24] In December of that year, Aurigny
Aurigny
announced a new year-round route from Guernsey
Guernsey
to Leeds
Leeds
Bradford
Bradford
(commencing 27 May 2016), and a summer seasonal service to Norwich
Norwich
(commencing 14 May 2016), using its ATR 42
ATR 42
and ATR 72
ATR 72
aircraft.[25][26] In February 2016, Aurigny
Aurigny
announced that it would operate a summer seasonal service from Guernsey
Guernsey
to Barcelona, to be operated by its Embraer 195
Embraer 195
over four weekends from 23 July to 13 August 2016.[27] Additionally, it applied to operate a summer seasonal service between Guernsey
Guernsey
and London
London
Luton from March 2017. In November 2015, the States of Guernsey
Guernsey
agreed to recapitalise Aurigny's holding company, Cabernet Ltd, by paying off £25m of existing and expected debt.[28] The airline signed a Memorandum of Understanding with the States of Guernsey
Guernsey
and the States of Alderney, putting in place a system of communication between the three parties as well as a basic service level agreement, in February 2016.[29] Corporate affairs[edit] Ownership and structure[edit] Cabernet Ltd is the 100% holding company for the Aurigny
Aurigny
Group, which consists of Aurigny
Aurigny
Air Services and Anglo Normandy Aero Engineering.[30] The holding company is itself 100% owned by "The States of Guernsey
Guernsey
acting by and through the States Trading Supervisory Board".[31] Business trends[edit] The airline has been loss-making for a number of years; however its services have been viewed as essential to Guernsey's economy, etc. - a May 2017 strategic review said "that Aurigny’s objectives should focus on supporting economic enablement and providing a backbone of air services to support the Bailiwick [of Guernsey]’s economy and its growth, providing access to affordable air travel to the UK."[32] Trading figures have been released for Cabernet Ltd (that is, the Aurigny
Aurigny
Group), with promises of increasing transparency. The key trends over recent years, from annual accounts and press statements, are shown below (as at year ending 31 December):

2013 2014 2015

Turnover(£ m) 31.4 40.7 44.9

Net profit (£ m) −3.9 −2.9 −3.2

Number of employees

Number of passengers (000s) 477 557

Number of aircraft (at year end)

10

Notes/sources [33] [34] [31][35] [31]

Destinations[edit]

In April 2014 Aurigny
Aurigny
announced that it would retire its fleet of Trislanders

Current destinations[edit] Aurigny
Aurigny
Air Services serves the following destinations (at August 2017):

British Crown dependencies

Alderney
Alderney
- Alderney
Alderney
Airport Focus city Guernsey
Guernsey
- Guernsey Airport
Guernsey Airport
Hub

France

Dinard/ Saint-Malo
Saint-Malo
- Pleurtuit Airport Grenoble
Grenoble
- Grenoble
Grenoble
Airport seasonal

United Kingdom

Bristol
Bristol
- Bristol
Bristol
Airport East Midlands
East Midlands
- East Midlands
East Midlands
Airport Leeds/ Bradford
Bradford
- Leeds Bradford Airport
Leeds Bradford Airport
seasonal London

London
London
Gatwick Airport London
London
Stansted Airport

Manchester
Manchester
- Manchester
Manchester
Airport Norwich
Norwich
- Norwich International Airport
Norwich International Airport
seasonal Southampton
Southampton
- Southampton
Southampton
Airport

Former destinations[edit] The airline also previously served the following destinations:[citation needed]

British Crown Dependencies

Jersey
Jersey
- Jersey
Jersey
Airport [36]

France

Cherbourg
Cherbourg
- Cherbourg
Cherbourg
- Maupertus Airport Caen
Caen
- Caen
Caen
- Carpiquet Airport Granville - Granville – Mont Saint Michel Aerodrome

Netherlands

Amsterdam
Amsterdam
- Amsterdam
Amsterdam
Schiphol Airport

Spain

Barcelona
Barcelona
- Barcelona
Barcelona
Airport[37]

United Kingdom

Brighton
Brighton
- Shoreham Airport Bournemouth
Bournemouth
- Bournemouth
Bournemouth
Airport [38] Cambridge
Cambridge
- Cambridge
Cambridge
Airport charter Gloucester
Gloucester
- Gloucestershire Airport
Gloucestershire Airport
charter Kent
Kent
- Manston Airport
Manston Airport
charter London
London
- London
London
City Airport[39]

Fleet[edit]

Aurigny's Embraer 195
Embraer 195
on final approach to Gatwick in May 2015

A Saab 340
Saab 340
taking off from Bristol
Bristol
Airport in 2003. The type has now been retired

As of November 2016, the Aurigny
Aurigny
Air Services fleet consists of [40]

Aurigny
Aurigny
Air Services fleet

Aircraft In Service Orders Passengers Notes

ATR 42-500 1 — 48

ATR 72-500 3 — 72

Dornier Do 228 3 — 18 Trislander replacement

RUAG
RUAG
Aviation Do 228 NG 1 1[41] 19 Trislander replacement

Embraer 195 1 — 122

Total 9 1

Historical fleet[edit] The airline formerly operated the de Havilland Canada DHC-6 Twin Otter (retired by mid-1980s), the Short 360
Short 360
(retired 2006) and the Saab 340 (retired early 2000s), as well as leasing a British Aerospace 146
British Aerospace 146
(for summer 2003 charters) and a Boeing 737-300 from Titan Airways
Titan Airways
to stand in for unserviceable aircraft. One Dornier Do 228
Dornier Do 228
arrived for a two-week trial in November 2013.[42]

Britten-Norman Trislander
Britten-Norman Trislander
G-JOEY - made famous by the "Joey Club" (founded in 1986) and book series - landing at Guernsey
Guernsey
Airport

Aurigny
Aurigny
announced on 17 April 2014 that it would retire its five Trislanders and replace them with three second-hand Dornier Do 228s, noting that "the cost of keeping them [Trislanders] in the air is now prohibitively expensive".[43] The programme to replace the Trislanders was expected to cost £3 million, with the airline asking the States of Guernsey
Guernsey
for a loan in order to fund its Dornier acquisition. Aurigny's flagship Trislander aircraft nicknamed "Joey", after its registration G-JOEY, gained great affection over time and a campaign was established to have "Joey" put on display in Guernsey
Guernsey
rather than being sold.[43] This aircraft has made it's last flight on 28 June 2015 and in November of that year it was announced that it would be preserved on the island.[44][45] In March 2016 Oatlands Village, a local tourist attraction, was revealed to be "Joey"'s possible new home, subject to permission for construction of a suitable building to house the Trislander.[46][47] Criticism[edit] Alderney
Alderney
services[edit] The States of Alderney
Alderney
has described Aurigny's Alderney
Alderney
service as "third world" and has repeatedly slammed the airline regarding the lack of reliability of the services. Passengers have frequently complained about a high number of delays, lack of customer service, and high fares. Many of these complaints have been about, or due to, the removal of the Britten-Norman Trislander
Britten-Norman Trislander
fleet and the acquisition of four Dornier 228
Dornier 228
aircraft. These aircraft have suffered continual technical issues. The airline was forced to reschedule it's celebratory last Trislander 'joy-flights' three times due to continued technical problems with the Dornier fleet. On the 9th June 2017, Aurigny
Aurigny
withdrew the island's lifeline medevac service outside of normal hours, meaning Alderney
Alderney
residents could only be transferred to hospital during working hours. Outside of normal hours transfer has to be with the RNLI
RNLI
The airline blamed a lack of staff, and The States of Guernsey
Guernsey
says they are trying to work with Aurigny
Aurigny
to address the issue.[48] References[edit]

^ "IATA - Airline
Airline
and Airport Code Search". iata.org. Retrieved 13 April 2015.  ^ Moores, Victoria (16 September 2013). "Channel Island carrier Aurigny
Aurigny
appoints new CEO". ATWonline. Air Transport World. Retrieved 24 September 2013.  ^ "Hahn Air's new partner Aurigny
Aurigny
now available in 190 markets" (Press release). Hahn Air. 8 October 2014. Retrieved 18 October 2014.  ^ "Contact us Archived 2011-07-07 at the Wayback Machine.." Aurigny Air Services. Retrieved on 12 February 2011. " Aurigny
Aurigny
AirServices Ltd States Airport La Planque Lane Forest Guernsey, GY8 OTD Channel Islands." ^ a b "UK & Ireland Airlines Guide 2011". Airliner World. March 2011. p. 3.  ^ "Directory: World Airlines". Flight International. 2007-03-27. p. 80.  ^ Crondon, Stephanie (15 December 2013). " Airline
Airline
'no one has heard of' stuns the industry by claiming the title best in world". Daily Mail. Retrieved 14 March 2016.  ^ " Aurigny
Aurigny
reduces Guernsey- Grenoble
Grenoble
service". BBC News. 6 September 2011. Retrieved 22 January 2012.  ^ " Guernsey
Guernsey
to Grenoble
Grenoble
route 'more popular'". BBC News. 24 December 2011. Retrieved 22 January 2012.  ^ "Agreed deal in principle to take over Aurigny". Blue Islands. Retrieved 15 March 2012.  ^ " Aurigny
Aurigny
Air Services could be sold to Blue Islands". BBC News. 14 July 2010. Retrieved 15 March 2012.  ^ " Aurigny
Aurigny
makes cuts to Alderney- Southampton
Southampton
flights". BBC News. 22 August 2011. Retrieved 22 January 2012.  ^ "Aurigny's Alderney
Alderney
flight prices 'will never come down'". BBC News. 17 September 2011. Retrieved 22 January 2012.  ^ " Aurigny
Aurigny
'not to blame' for shortage of visitors". Alderney
Alderney
Press. January 2012.  ^ " Aurigny
Aurigny
rolls out system for Alderney
Alderney
and Southampton". BBC News. 23 December 2011. Retrieved 22 January 2012.  ^ " Guernsey
Guernsey
airline Aurigny
Aurigny
appoints Mark Darby as permanent CEO". BBC. 15 September 2013. Retrieved 14 March 2016.  ^ " RUAG
RUAG
acquires new customer for the Dornier 228". RUAG
RUAG
Group. 10 August 2015. Retrieved 14 March 2016.  ^ " Aurigny
Aurigny
Dornier 'should' arrive in Alderney
Alderney
in October". BBC. 30 September 2014. Retrieved 14 March 2016.  ^ " Aurigny
Aurigny
order plane for Gatwick route". BBC News. 12 August 2013. Retrieved 13 August 2013.  ^ " Aurigny
Aurigny
and Treasury strike deal over Gatwick fares". BBC. 30 April 2014. Retrieved 14 March 2016.  ^ " Guernsey
Guernsey
airline to expand route to London
London
City". BBC News. 28 January 2014. Retrieved 12 February 2014.  ^ " Aurigny
Aurigny
launches London
London
City to Guernsey
Guernsey
service". London
London
City Airport. Retrieved 14 March 2016.  ^ "Aurigny, Blue Islands
Blue Islands
to end inter-island codeshare flights". ch-aviation. 19 January 2016. Retrieved 20 January 2016.  ^ "New Aurigny
Aurigny
ATR 42-500 to fly the Guernsey
Guernsey
to London
London
City route". www.aviator.aero (Press release). Aurigny
Aurigny
Air Services. 22 April 2015. Retrieved 21 October 2015.  ^ " Aurigny
Aurigny
announces new Norwich
Norwich
to Guernsey
Guernsey
service" (Press release). Norwich
Norwich
International Airport. 20 December 2015. Archived from the original on 22 December 2015. Retrieved 20 December 2015.  ^ " Aurigny
Aurigny
to launch a new service to Guernsey
Guernsey
from Leeds
Leeds
Bradford Airport". scci.org.uk. Sheffield Chamber of Commerce and Industry. 15 December 2015. Retrieved 20 December 2015.  ^ " Aurigny
Aurigny
announces new flights from Guernsey
Guernsey
to Barcelona". ITV News. 10 February 2016. Retrieved 13 February 2016.  ^ "Aurigny's debts to be paid off by Guernsey
Guernsey
States". BBC. 26 November 2015. Retrieved 14 March 2016.  ^ " Memorandum of Understanding - Alderney
Alderney
Air Services - 2016". States of Alderney. Retrieved 14 March 2016.  ^ "Cabernet 2015 Accounts". Aurigny. Retrieved 20 September 2017.  ^ a b c "Annual Report 2015" (PDF). Aurigny. 26 June 2016. Retrieved 20 September 2017.  ^ " Aurigny
Aurigny
Strategic Review Report". Guernsey. Retrieved 22 September 2017.  ^ "Annual Report 2014". States of Guernsey. 8 July 2015. Retrieved 20 September 2017.  ^ "Aurigny's debts could be written off by Guernsey
Guernsey
States". BBC News. Retrieved 21 September 2017.  ^ "Record August 2015 for Aurigny". Guernsey
Guernsey
Airport. Retrieved 20 September 2017.  ^ http://www.bbc.co.uk/news/world-europe-guernsey-35344332 ^ http://www.itv.com/news/channel/2017-01-11/aurigny-wont-fly-direct-to-barcelona-this-year/ ^ http://www.airliners.net/forum/viewtopic.php?t=237767 ^ http://www.itv.com/news/channel/2017-08-16/aurigny-to-stop-london-city-route/ ^ https://publicapps.caa.co.uk/modalapplication.aspx?catid=1&pagetype=65&appid=1&mode=summary&aocholder=aurigny ^ "Second new-production Dornier 228
Dornier 228
aircraft for Aurigny
Aurigny
Air Services" (Press release). Emmen, Switzerland: RUAG
RUAG
Aviation. 20 May 2016. Retrieved 22 May 2016.  ^ " Aurigny
Aurigny
confident of Guernsey
Guernsey
States support over new planes". BBC News. 17 November 2013. Retrieved 18 May 2015.  ^ a b " Aurigny
Aurigny
trislanders [sic] loan plan goes to Guernsey
Guernsey
States". BBC News. 17 April 2014. Retrieved 18 April 2014.  ^ "G-Joey's last flight: Aurigny
Aurigny
Trislander retirement 'end of an era'". BBC News. 29 June 2015. Retrieved 24 May 2016.  ^ "G-Joey staying in Guernsey
Guernsey
is right decision, says campaigner". The Guernsey
Guernsey
Press. 13 November 2015. Retrieved 24 May 2016.  ^ "G-Joey could be displayed at Oatlands". BBC News. 3 March 2016. Retrieved 24 May 2016.  ^ "Permanent home for G-JOEY - in Guernsey?". The Alderney
Alderney
Journal. 15 March 2016. Retrieved 24 May 2016.  ^ http://www.itv.com/news/channel/2017-06-09/aurigny-withdraw-medivac-service-out-of-hours/

Further reading[edit]

Pinnegar, Edward (5 August 2010). A History of Aviation in Alderney. Amberley Publishing, Stroud. p. 128. ISBN 978-1-84868-981-7. 

External links[edit]

United Kingdom
United Kingdom
portal Aviation portal Channel Islands
Channel Islands
portal

Wikimedia Commons has media related to Aurigny
Aurigny
Air Services.

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