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Alitalia
Alitalia
– Società Aerea Italiana ( Alitalia
Alitalia
– Italian Air Company), operating as Alitalia
Alitalia
(Italian: [aliˈtaːlja]), is the flag carrier of Italy.[3] The company has its head office in Fiumicino, Rome, Italy.[4] Its main hub is Leonardo da Vinci-Fiumicino Airport, Rome, and a secondary is Linate Airport, Milan. Other focus airports are Catania-Fontanarossa Airport, Milan-Malpensa Airport, Palermo Airport and Naples Airport.[2] In 2014, it was the eleventh-largest airline in Europe. The name "Alitalia" is an Italian portmanteau of the words ali (wings), and Italia (Italy).[5] On 2 May 2017, the airline went into administration after the Italian government formally approved the move.[6]

Contents

1 History

1.1 Creation of Alitalia-CAI 1.2 History under new ownership

2 Corporate affairs

2.1 Administration 2.2 Advertising 2.3 Finance and load factors 2.4 Major shareholding

3 Destinations

3.1 Codeshare agreements

3.1.1 SkyTeam

4 Fleet

4.1 Current fleet 4.2 Fleet development 4.3 Historic fleet 4.4 Special
Special
liveries

5 Services

5.1 Cabin 5.2 Frequent-flyer program

6 Accidents and incidents 7 See also 8 Notes 9 References 10 External links

History[edit] Creation of Alitalia-CAI[edit] In 2008, a group of investors formed the "Compagnia Aerea Italiana" (CAI) consortium to buy the bankrupt Alitalia
Alitalia
– Linee Aeree Italiane ("old" Alitalia) and to merge these with Air One, another bankrupt Italian carrier.[7][8] On 30 October 2008, CAI offered €1 billion to acquire parts of the bankrupt airline, amidst pilots' and flight crew members' opposition to labour agreements.[9] On 19 November 2008, CAI's offer was accepted by the bankruptcy administrator of Alitalia
Alitalia
with the permission of the Italian government, at the time the majority shareholder of the bankrupt airline.[10] Alitalia's profitable assets were transferred to CAI on 12 December 2008 after CAI paid € 1.05 billion, consisting of €427 million in cash and the assumption of responsibility for €625 million in Alitalia
Alitalia
debt.[11] A USA diplomatic cable disclosed in 2011 summarised the operation as follows: "Under the guise of a rather quaint (and distinctly un-EU) desire to maintain the Italian-ness of the company, a group of wealthy Berlusconi cronies was enticed into taking over the healthy portions of Alitalia, leaving its debts to the Italian taxpayers. The rules of bankruptcy were changed in the middle of the game to meet the government's needs. Berlusconi pulled this one off, but his involvement probably cost the Italian taxpayers a lot of money."[12] On 13 January 2009, the "new" Alitalia
Alitalia
launched operations. The owners of Compagnia Aerea Italiana sold 25% of the company's shares to Air France- KLM
KLM
for €322 million. Air France-KLM
Air France-KLM
also obtained an option, subject to certain conditions, to purchase additional shares after 2013.[13] The "new" Alitalia
Alitalia
has not claimed the old Alitalia's history as its own, as can be seen in official documents regarding the new "Alitalia Group".[14] Instead, they stressed that they were a totally different company: they chose not to recognize benefits such as discounted tickets to former Alitalia-LAI workers and refused to honour passengers' claims against the old Alitalia.[15] The new Alitalia
Alitalia
does not own many of its operating airplanes. (Alitalia-LAI had owned all of its airplanes.) Almost every plane that CAI had acquired from the old Alitalia
Alitalia
was sold or decommissioned. Alitalia-CAI airplanes are leased mostly from Aircraft Purchase Fleet (it),[16] an Irish company owned by Carlo Toto, the former owner of the bankrupt[7] Air One, which was merged in 2008 into Alitalia-CAI when the new company was founded. History under new ownership[edit]

Alitalia
Alitalia
adopted a new logo in 2009. It was designed by Saatchi & Saatchi. This version has been updated again in 2016.

In January 2010, Alitalia
Alitalia
celebrated its first anniversary since the relaunch. It carried 22 million passengers in its first year of operations.[17] In 2011, 25 million passengers were carried.[18] On 1 February 2010, it was announced that Alitalia
Alitalia
crew would go on a four-hour strike over wages. This was the first strike action for Alitalia
Alitalia
since the relaunch.[19] On 11 February 2010, Alitalia announced that, starting from March 2010, it would use Air One
Air One
as a low-fare airline ("Smart Carrier"), with operations based at Milan Malpensa Airport, focused on short-haul leisure routes. It was predicted that the subsidiary would handle 2.4 million passengers by 2012.[20] In 2011, 1.4 million passengers were carried by the subsidiary.[18] Although operations were initially to be concentrated at Milan
Milan
Malpensa, Air One
Air One
later operated from Milan-Malpensa, Venice-Marco Polo, Pisa and Catania as of January 2013. On 12 February 2011, information was released about a possible merger between Alitalia
Alitalia
and Meridiana
Meridiana
Fly, another Italian carrier.[21] The merger did not occur. On 23 February 2011, Alitalia
Alitalia
and ENAC announced the introduction of a safety card written in braille and characters in 3-D relief, which is the first of its kind.[22] On 25 January 2012, Alitalia
Alitalia
signed memoranda of understanding with two other Italian airlines, Blue Panorama
Blue Panorama
and Wind Jet, and said to have started processes "aimed at achieving integration" with them.[23] By the end of July 2012, the Italian antitrust authority allowed Alitalia
Alitalia
to acquire Wind Jet, but in return Alitalia
Alitalia
would have to cede slots on domestic routes. Faced with this, Alitalia
Alitalia
cancelled the plans a few days later in August 2012.[24] On 3 May 2013, in a sting codenamed "Operation Clean Holds", police made 49 arrests at Rome's Fiumicino
Fiumicino
airport, with another 37 in Italian airports including Bari, Bologna, Milan
Milan
Linate, Naples, Palermo and Verona. All were Alitalia
Alitalia
employees caught on camera and most were charged with aggravated theft and damage.[25] In late 2013, facing bankruptcy, the loss of a major fuel supplier, and a possible grounding by Italy's civil aviation authority, the airline announced a €500 million rescue package which included a €75 million investment by the Italian state-owned postal operator.[26] In June 2014, the Abu Dhabi-based UAE national airline Etihad Airways announced it was taking a 49% stake in Alitalia.[27] On 30 September 2014, Alitalia's budget subsidiary Air One
Air One
ceased flight operations. On 1 January 2015, Alitalia-CAI formally passed its operations to Alitalia-SAI, a new entity owned 49% by Abu Dhabi-based Etihad Airways and 51% owned by the former Italian stakeholders of Alitalia-CAI.[27][28] In May 2015, Alitalia
Alitalia
announced it would terminate its partnership with Air France-KLM
Air France-KLM
in 2017, stating that there were no longer enough advantages from the joint venture to keep it up.[29] In February 2016, Alitalia
Alitalia
announced that in late March 2016 it would cancel most of its routes from Pisa, including Moscow, Prague, Berlin, Catania and Tirana. Alitalia
Alitalia
decided to continue flying to Olbia and Rome.[30] On 25 April 2017, after Alitalia
Alitalia
employees rejected job-cuts proposal aimed at reducing costs, the airline announced that it will start going through a bankruptcy process, beginning with the appointment of an administrator.[31] The Italian government permitted Alitalia
Alitalia
to file for bankruptcy on 2 May 2017.[32] On 17 May 2017, after the government had ruled out nationalizing the airline, it was officially put up for sale to be auctioned off.[33] In June, low-cost carrier EasyJet
EasyJet
expressed interest in purchasing the airline.[34] Ryanair expressed interest in Alitalia
Alitalia
but dropped its bid after the chaos caused by Ryanair's flights cancellations[1]. Corporate affairs[edit] Administration[edit]

Alitalia
Alitalia
hangars in Fiumicino

Alitalia's head office is located in Building Alfa at Via Alberto Nassetti in Fiumicino, Province of Rome.[4] The corporate headquarters was designed by AMDL, a Milan-based architecture firm.[35] The head office was previously in a building at Piazza Almerico da Schio, also in Fiumicino.[36] The CEO of the airline from March 2016 to April 2017 was Cramer Ball,[37] Chairman was Luca Cordero di Montezemolo, the vice chairman was James Hogan, ex president and CEO of Etihad Airways.[38] Advertising[edit] A variety of different slogans have been used by Alitalia:

" Alitalia
Alitalia
vola con te" ( Alitalia
Alitalia
flies with you)[39] "Fatti per volare alto" (Made to fly high)[40] "Alitalia, al lavoro per te" (Alitalia, working for you)[41] "Muoviamo chi muove l'Italia" (We move the people who keep Italy going)[42] "Scegli come volare" (Choose how to fly)[43] "The pleasure of flying Made in Italy"[44]

In 2014, the company adopted a new slogan[45]

"Where the journey meets the destination." (International advertisement)

Finance and load factors[edit]

Alitalia
Alitalia
Financial and operational results

Year Operating profit (€ millions) Load Factor (%) On-time (%)

Q1 Q2 Q3 Q4 Total Q1 Q2 Q3 Q4 Average Q1 Q2 Q3 Q4 Average

2009[46] -210 -63 15 -15 -273 51 65 74 70 65 72 72 ND ND 72

2010[47][48][49][50] -125 -4 56 -34 -107 65 71 76 72 71 82 83 ND ND 80

2011[18][51][52][53] -86 17 90 -27 -6 64 72 78 77 73 91 85 86 80 86

2012[54][55][56] -109 -60 50 0 -119 69 73 78 80 75 88 90 84 86 87

2013[57][58] -136 ND 36 ND -50 71 ND 79 ND 75 88 ND 86 ND 87

2014[59] ND × × × ND 72 × × × 72 ND × × × ND

ND = No Data

As of 29 July 2009, Alitalia
Alitalia
is the first airline for domestic flights in Italy
Italy
and, as of 4 October 2010, Alitalia
Alitalia
is in second place for international flights to/from Italy.[60][61] Alitalia
Alitalia
was nominated as Europe's most punctual airline in 2010, and as one of the world's five most punctual airlines in 2011.[18] As of 28 October 2010, Alitalia
Alitalia
has 53% of the market share on domestic routes (based on seat capacity).[49] Alitalia
Alitalia
in 2017 has been the third most punctual Mainline (aeronautics) airline in Europe
Europe
after airBaltic and Aer Lingus registering an overall 82.4% on-time performance record.[62]

Major shareholding[edit] Alitalia's shareholders have been CAI (Compagnia Aerea Italiana) 100%.[63] CAI - Compagnia Aerea Italiana (Italian Air Partnership) is an Italian airline holding company whose main shareholders were: Intesa Sanpaolo
Intesa Sanpaolo
(20.59%), Poste Italiane
Poste Italiane
(19.48%) and UniCredit (12.99%).[64] Destinations[edit] Main article: Alitalia
Alitalia
destinations Alitalia
Alitalia
serves 97 destinations (as of April 2016). Alitalia's hub is at Rome's Leonardo da Vinci– Fiumicino
Fiumicino
Airport. Four other Italian airports are focus cities.[2] Codeshare agreements[edit] Alitalia
Alitalia
codeshares with the following airlines:[65]

Aeroflot Aerolineas Argentinas[66] Air Corsica Air Europa Air France Air Malta Air Serbia Air Seychelles airBaltic All Nippon Airways
All Nippon Airways
(from October 2018)[67] Azerbaijan Airlines Bulgaria Air[68] China Airlines China Eastern Airlines China Southern Airlines Croatia Airlines Czech Airlines Darwin Airline Delta Air Lines Etihad Airways Flybe Gol Transportes Aéreos Hainan Airlines[69] HOP! Jet Airways KLM Korean Air Kuwait Airways Luxair Middle East Airlines Montenegro Airlines Philippine Airlines Royal Jordanian[70] Saudia SriLankan Airlines TAP Air Portugal TAROM Uzbekistan Airways[71] Vietnam Airlines Virgin Australia

SkyTeam[edit] Alitalia
Alitalia
has been in the SkyTeam
SkyTeam
alliance since 2009; Alitalia-LAI originally joined in 2001.[72] Alitalia
Alitalia
has since arranged code-share agreements with SkyTeam
SkyTeam
members, allowing passengers to fly to numerous destinations (with some or all segments operated by airlines other than Alitalia) using a single Alitalia
Alitalia
ticket.[73] In July 2010, Alitalia
Alitalia
also joined Air France, KLM
KLM
and Delta's transatlantic Joint Venture, meaning that the profits from flights across the Atlantic are shared between the four airlines.[74] Fleet[edit] Current fleet[edit]

Alitalia
Alitalia
Airbus A319-100

Alitalia
Alitalia
Airbus A320-200

Alitalia
Alitalia
Airbus A321-100

Alitalia
Alitalia
Airbus A330-200

Alitalia
Alitalia
Boeing 777-200ER
Boeing 777-200ER
in SkyTeam
SkyTeam
livery

Alitalia
Alitalia
Boeing 777-300ER

As of September 2017, the Alitalia
Alitalia
mainline fleet (excluding subsidiary Alitalia
Alitalia
CityLiner) consists of the following aircraft:[75]

Alitalia
Alitalia
Mainline Fleet

Aircraft In Service Orders Passengers[76] Notes

J Y+ Y Total

Airbus A319-100 22 — — — 144 144

Airbus A320-200 38 — — — 171 171 3 fleet will be phased out.

174 174

Airbus A321-100 12 — — — 200 200

Airbus A330-200 12 — 20 17 219 256 EI-DIR in SkyTeam
SkyTeam
livery

2 22 — 240 262 To be reconfigured to 256 seats

Boeing 777-200ER 11 — 30 24 239 293 EI-DDH in SkyTeam
SkyTeam
livery

Boeing 777-300ER 1[77] — 30 24 328 382

Total 98 0

Fleet development[edit] Between 2009 and 2011, Alitalia
Alitalia
renewed its fleet with 34 new aircraft, while 26 older planes were retired. The renewal process ended in early 2013.[18] These new planes are not owned by Alitalia itself, but are leased mostly from Aircraft Purchase Fleet, an Irish leasing company created by former Air One
Air One
owner Carlo Toto primarily to purchase the new Alitalia
Alitalia
fleet.[16] Following the Air One
Air One
merger, the entire fleet that was not already leased from other lessors, plus the former Air One
Air One
fleet that was owned by Air One
Air One
outright, came under the ownership of APF, a subsidiary of Toto's Italian conglomerate Toto Holding. The entire fleet, except the two new A330s, is now on the Irish registry instead of the Italian registry. With the new strategic plan focused on long haul, in January 2015 it was announced that seven wide-bodies would join the fleet beginning in May 2015 with an A330-200 in a new livery. Historic fleet[edit]

Alitalia-CAI Historic Fleet

Aircraft Introduced Retired

Boeing 767-300ER 1994 2012

McDonnell Douglas MD-82 1983 2012

The Boeing 767-300ER
Boeing 767-300ER
was introduced to the Alitalia-Linee Aeree Italiane fleet in 1994, and retired after 17 years of service in 2012. The last 767 flight was AZ845 from Accra via Lagos to Rome
Rome
on 25 October 2012.[78] The McDonnell Douglas MD-82
McDonnell Douglas MD-82
was introduced to the Alitalia-Linee Aeree Italiane fleet in 1983, and then retired in 2012 after 29 years of service. The last flight with this aircraft type operated on 27 October 2012 using the plane with registration I-DATI on flight AZ1740 (Catania-Milan-Linate). The same aircraft on 17 December 2012 operated a memorial flight from Rome- Fiumicino
Fiumicino
Airport to Trieste Airport with journalists and ex-Alitalia's CEO Andrea Ragnetti on board. During landing, I-DATI was supported by Frecce Tricolori; they did a show for the occasion.[citation needed]

Special
Special
liveries[edit]

In mid-2009, a Boeing 767-300ER
Boeing 767-300ER
(EI-DBP) was painted in the SkyTeam livery.[79] On 19 July 2010, an Airbus A320-200
Airbus A320-200
(EI-DSA), which had previously been in the Air One
Air One
livery, was painted in a special "Alitalia.com" livery.[80] This plane is now wearing Alitalia-SAI livery. In March 2012, an Embraer E-190-100LR (EI-RND) was delivered in the SkyTeam
SkyTeam
livery.[81] In March 2012, a Boeing 777-200ER
Boeing 777-200ER
(EI-DDH) was painted in the SkyTeam livery.[82] In April 2012, an Airbus A321-100
Airbus A321-100
(EI-IXI) was painted in the historic livery of Freccia Alata-Linee Aeree Italiane, Alitalia's predecessor. This plane is now stored.[83] In November 2013, an Airbus A330-200
Airbus A330-200
(EI-DIR), which had previously been in the Air One
Air One
livery, was painted in the SkyTeam
SkyTeam
livery. In March 2014 an Airbus A330-200
Airbus A330-200
(EI-EJG) and an Airbus A320-200 (EI-DSM) were painted in a special livery dedicated to Calabria. EI-EJG is now wearing Alitalia-SAI livery and EI-DSM is sold to Congo Airways. In April 2014 an Airbus A319-100
Airbus A319-100
(EI-IMI) was painted in a special livery dedicated to Friuli-Venezia Giulia. From August 2015 this plane is wearing Alitalia-SAI livery. In October 2014 an Airbus A330-200
Airbus A330-200
(EI-EJM) was painted in a special livery, in cooperation with its partner Etihad Airways, dedicated to Expo 2015. This plane is now wearing Alitalia-SAI livery.

Services[edit] Cabin[edit]

Alitalia
Alitalia
Check-in
Check-in
area in Florence

Alitalia
Alitalia
has four classes of service:[84]

Economy. On short and medium haul flights, passengers receive a free drink and a snack or light meal service, depending on the length of the flight. Personal TV screens for entertainment are present in each seat on some Airbus A320
Airbus A320
and A319 planes. On long haul flights, passengers receive a free meal service as well as (on most planes) personal TV screens for entertainment. Premium Economy is available on some long haul flights. The service is the same as Economy, however passengers get some extra benefits such as extra leg room, dedicated check-in desks and a higher baggage allowance. Business Class Medium Haul has an improved catering service and baggage allowance compared to Economy, as well as a dedicated check-in desk and access to the V.I.P. lounges in the airport. Magnifica Class since the recent upgrade includes:

New catering (regionally focused, changes monthly and includes a new selection of wines and "spumante" prepared in cooperation with the Italian Sommelier Association) New blankets, duvets, cushions, linens, amenity kits and china New flat-bed Magnifica Class seats on Alitalia's Airbus A330-200
Airbus A330-200
and 777 aircraft.[85]

All Airbus A320 family
Airbus A320 family
aircraft were refitted with new "slim" leather Recaro
Recaro
seats in 2010. Seatback TV screens for entertainment were installed on some aircraft.[48] Between December 2015 and April 2016, all Airbus A320 family
Airbus A320 family
aircraft will again receive new state-of-the-art black leather seats with beige headrest covers for Business Class and red ones for Economy Class as part of the airline's renewed corporate branding.[86] Alitalia
Alitalia
has received in 2017 for the 8th consecutive year by the US publication Global Traveler USA the award "Best Airline
Airline
Cuisine" for its Magnifica Class catering.[87] Frequent-flyer program[edit] The airline's frequent-flyer program is named "MilleMiglia" (thousand miles), and is part of the SkyTeam
SkyTeam
alliance program, allowing passengers to collect miles and redeem them with free tickets across the whole alliance.[88] It also grants access to Alitalia's Privilege clubs, Ulisse, Freccia Alata, and Freccia Alata Plus, depending on the number of miles collected in a year, with various advantages depending on the club. These clubs give access to SkyTeam
SkyTeam
Elite (Ulisse) and SkyTeam
SkyTeam
Elite+ (Freccia Alata, Freccia Alata plus).[88] As of 3 February 2015 Etihad Airways
Etihad Airways
has acquired a 75 per cent stake in Alitalia
Alitalia
Loyalty S.p.A, the owner and operator of MilleMiglia, Alitalia’s frequent flyer program, with Alitalia
Alitalia
retaining the remaining 25 per cent stake. Alitalia
Alitalia
Loyalty is now part of Global Loyalty Company (GLC), a loyalty and lifestyle company that allows Etihad Airways
Etihad Airways
and its partners to target the global loyalty market more effectively, whilst driving technology and back office synergies. GLC also consists of Etihad Airways’ Etihad Guest, airberlin’s topbonus and Jet Airways’ JetPrivilege programs. Together, Etihad Guest, topbonus, JetPrivilege and MilleMiglia have a combined total of 14 million members worldwide.[1] Accidents and incidents[edit] Listed here are incidents since Alitalia-CAI's launch of operations on 13 January 2009:

On 24 April 2011, an attempt was made to hijack Alitalia
Alitalia
Flight 329, en route from Charles de Gaulle Airport, Paris, France to Fiumicino Airport, Rome
Rome
and divert it to Tripoli International Airport, Libya. The hijacker, reported to be an advisor to the Kazakhstan
Kazakhstan
delegation to UNESCO, was subdued by cabin crew and other passengers. He was arrested and taken into custody after the aircraft made a safe landing at Rome.[89] On 29 September 2013 at 20:10, an Alitalia
Alitalia
Airbus A320
Airbus A320
flying from Madrid–Barajas Airport
Madrid–Barajas Airport
to Leonardo da Vinci– Fiumicino
Fiumicino
Airport failed to lower the landing gear during a storm on landing and the aircraft toppled, skidded off the runway and crashed. 10 passengers suffered minor injuries and all 151 passengers and crew were evacuated and taken to hospital. The crash is still being investigated.[90][91]

See also[edit]

Transport in Italy List of airports in Italy List of companies of Italy

Notes[edit]

^ Today's Alitalia
Alitalia
– Compagnia Aerea Italiana (CAI) is distinct from Alitalia
Alitalia
– Linee Aeree Italiane (LAI), which was founded in 1946. In 2009, CAI acquired the callsign, branding rights, and other assets that once belonged to LAI. Ref: Page 21 of Modello di Organizzazione, Gestione e Controllo ex D.LGS 231/01 Parte Generale - Alitalia
Alitalia
- Compagnia Aerea Italiana S.p.A.

References[edit]

^ a b " Etihad Airways
Etihad Airways
acquires majority stake in Alitalia's MilleMiglia frequent flyer program" (PDF) (Press release). Alitalia. 3 February 2015. Retrieved 24 December 2016.  ^ a b c "Network". Alitalia. Archived from the original on 22 April 2016. Retrieved 24 December 2016.  ^ Hofmann, Kurt (5 April 2017). "24-hour strike forces Alitalia
Alitalia
to cancel 394 flights". Air Transport World. Archived from the original on 6 April 2017.  ^ a b "Contacts". Alitalia
Alitalia
Corporate. Retrieved 24 December 2016. Headquarter Via Alberto Nassetti
Alberto Nassetti
SNC 00054 Fiumicino.  ^ "Alitalians Do it Better: The Italian Revival". airport-technology.com. 24 March 2011. Retrieved 29 January 2012. [unreliable source?] ^ " Alitalia
Alitalia
to enter bankruptcy proceedings - BBC News". BBC.com. 2 May 2017. Retrieved 2 May 2017.  ^ a b GOVERNO: FALLIMENTO DI ALITALIA! SALVATI DALLA BANCAROTTA SOLO AIR ONE E MALPENSA (Pirozzi e Biasco). IlpuntoDue "La Nuova Compagnia, servirà a salvare la Air One
Air One
di Toto, che accumula passivi ogni giorno, insieme al salvataggio dell’aeroporto di Malpensa, che correva il rischio di perdere 62 attracchi al giorno e il declassamento ad aeroporto di secondo livello." translated: "The New Company (Alitalia-CAI) will save Toto's Air One, which has its debts increased every day, together with Malpensa Airport, which could have lost 62 slots per day and it could have been declassed to second-level airport." ^ Di Leo, Luca; Sorlini, Gordon (21 November 2008). " Alitalia
Alitalia
Rescue Plan Receives Governmental Green Light". The Wall Street Journal. Retrieved 24 December 2016.  ^ Deepa Babington (19 November 2008). " Italy
Italy
agrees sale of Alitalia to CAI consortium". Reuters. Retrieved 29 January 2012.  ^ "Alitalia, Fantozzi accetta l'offerta di Cai: 1.052 milioni" (in Italian). SKY TG 24. 21 November 2008.  ^ "Boykott CAI (Alitalia+AirOne)". Gurgle Italy. Retrieved 7 October 2012.  ^ "Alitalia, vola italiano ma a quale prezzo." (Archive, shows an Italian translation of a 3 October 2008 cable from the USA Embassy Rome, see in the original English, Archive) La Repubblica. ^ Dinmore, Guy; Done, Kevin; Boland, Vincent (12 January 2009). "Air France- KLM
KLM
buys 25% of Alitalia". Financial Times. Retrieved 24 December 2016.  ^ Page 21 of Modello di Organizzazione, Gestione e Controllo ex D.LGS 231/01 Parte Generale - Alitalia
Alitalia
- Compagnia Aerea Italiana S.p.A. ^ Elliott, Christopher (5 November 2010). "Three years later, Alitalia still owes me $528 for my lost baggage and ruined Italian vacation". Consumer Travel. Archived from the original on 7 November 2010. Retrieved 24 December 2016.  ^ a b "About us". APFL. Archived from the original on 19 November 2010. Retrieved 24 December 2016.  ^ "Alitalia: Colaninno, 22 MLN Passeggeri Nel 2009. E Quest'Anno di Piu' (abnm)". Informazione. 15 January 2010. Retrieved 7 October 2012.  ^ a b c d e Alitalia
Alitalia
(24 February 2012). "Alitalia's Board Of Directors Approves The Group Financial Statement For 2011" (Press release). Retrieved 24 December 2016.  ^ Segreti, Giulia; Dinmore, Guy (1 February 2010). " Alitalia
Alitalia
faces first strike action since emerging from bankruptcy". Financial Times. Retrieved 7 October 2012.  ^ "Alitalia: 3 milioni di pax a Malpensa con Air One" (in Italian). TTG Italia. 21 September 2012. Retrieved 7 October 2012.  ^ Remondini, Chiara (12 February 2011). "Alitalia, Meridiana Fly
Meridiana Fly
Are in Merger Talks, Messaggero Reports". Bloomberg. Retrieved 7 October 2012.  ^ "ENAC and Alitalia
Alitalia
present the safety card written in Braille and characters in 3-D relief introduced on scheduled flights for the first time in the world" (Press release). Alitalia. 23 February 2011. Retrieved 24 December 2016.  ^ " Alitalia
Alitalia
plans merger with Blue Panorama
Blue Panorama
and Wind Jet". Flightglobal. 25 January 2012. Retrieved 7 October 2012.  ^ "volaspheric: Alitalia
Alitalia
has cancelled Wind Jet
Wind Jet
acquisition". Volaspheric. 2 August 2012. Retrieved 7 October 2012.  ^ Laura Smith-Spark (4 May 2013). "Italian police arrest dozens over Alitalia
Alitalia
baggage theft". CNN.  ^ " Alitalia
Alitalia
Secures €500 million in New Funding, Avoids Bankruptcy". Frequent Business Traveler. 12 October 2013. Retrieved 12 October 2013.  ^ a b "«È arrivato il sì di Etihad», sempre più vicino l'accordo con Alitalia". Corriere della Sera. 1 August 2014. Retrieved 24 December 2016.  ^ "The New Alitalia
Alitalia
Takes Off" (Press release). Alitalia
Alitalia
Corporate. 1 January 2015. Retrieved 24 December 2016.  ^ Frommberg, Laura (19 May 2015). " Alitalia
Alitalia
trennt sich von Air France KLM
KLM
— Scheidung auf Italienisch". aeroTELEGRAPH (in German). Retrieved 24 December 2016.  ^ " Alitalia
Alitalia
lascia l'aeroporto di Pisa: rotte sostituite da altre compagnie". R.it Firenze (in Italian). 3 March 2016. Retrieved 24 December 2016.  ^ " Alitalia
Alitalia
to Start Bankruptcy
Bankruptcy
Process as Workers Spurn Bailout". Bloomberg.com. 2017-04-24. Retrieved 2017-04-27.  ^ " Alitalia
Alitalia
to Start Bankruptcy
Bankruptcy
Process as Workers Spurn Bailout". Bloomberg. Retrieved 2017-05-22.  ^ " Italy
Italy
kicks off Alitalia
Alitalia
sale process". Reuters. 2017-05-17. Retrieved 2017-05-18.  ^ " EasyJet
EasyJet
confirms interest in Alitalia". atwonline.com. Retrieved 2017-06-19.  ^ " Alitalia
Alitalia
Headquarters" (Archive). AMDL. Retrieved on 31 August 2015. ^ "Registered Office". Alitalia. Archived from the original on 3 February 2012. Retrieved 24 December 2016. Piazza Almerico da Schio - Palazzina RPU 00054 Fiumicino
Fiumicino
(RM)  ^ "Cramer Ball". Alitalia
Alitalia
Corporate. Retrieved 24 December 2016.  ^ "Corporate Bodies". Alitalia
Alitalia
Corporate. Retrieved 24 December 2016.  ^ EDI. "Alitalia, Vola con te". Retrieved 24 December 2016.  ^ " Alitalia
Alitalia
flights and customer reviews". Europelowcost. Retrieved 7 October 2012.  ^ Alitalia. Alitalia, al lovoro per te. Archived from the original on 2 January 2010. Retrieved 24 December 2016.  ^ Varisco, Giorgio (3 June 2012). Airbus A320-214 Alitalia
Alitalia
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perde 89 milioni ricavi in crescita "in linea con obiettivi"" (in Italian). Repubblica.it. 10 May 2011. Retrieved 24 December 2016.  ^ "Nel terzo trimestre ricavi in crescita del 12%, risultato netto positivo per 69 ml. € e risultato operativo positivo per 90 ml. €. nei primi 9 mesi dell'anno risultato operativo positivo per 21 ml. €" (Press release) (in Italian). Alitalia. 26 October 2011. Retrieved 24 December 2016.  ^ "Alitalia,utile di 90 milioni nel terzo trimestre – ECONOMIA". Lettera43.it. Retrieved 7 October 2012.  ^ 4-traders. " Alitalia
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– Compagnia Aerea Italiana S.p.A. : Midyear Report 2012. CEO Andrea Ragnetti SAYS: "The Worst is over, we are targeting a trend reversal in the second half of the year"". 4-traders.com. Retrieved 7 October 2012.  ^ "Gruppo Alitalia: Risultati del terzo trimestre 2012" (Press release) (in Italian). Alitalia. 25 October 2012. Retrieved 24 December 2016.  ^ "Alitalia's Board of Directors approves the group financial statement for 2012" (Press release). Alitalia. 25 February 2013. Retrieved 24 December 2016.  ^ " Alitalia
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Alitalia
still dominant on domestic routes; 3rd behind Ryanair/easyJet on intl/EU". anna.aero. Retrieved 7 October 2012.  ^ " Alitalia
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has over half of domestic market but Ryanair is twice as big on international routes; easyJet No. 1 at Milan
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