Alan Joyce (executive)
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Alan Joseph Joyce, (born 30 June 1966) is an Irish-Australian
businessman A businessperson, businessman, or businesswoman is an individual who has founded, owns, or holds shares in (including as an angel investor) a private-sector company. A businessperson undertakes activities (commercial or industrial) for the ...
. He is the
chief executive officer A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especiall ...
(CEO) of
Qantas Qantas Airways Limited ( ) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. It is the world's third-oldest airline still in operation, having been founde ...
Airways Limited.


Early life and education

Joyce was born and raised in Tallaght, now a suburb of
Dublin Dublin (; , or ) is the capital and largest city of Ireland. On a bay at the mouth of the River Liffey, it is in the province of Leinster, bordered on the south by the Dublin Mountains, a part of the Wicklow Mountains range. At the 2016 ...
,
Ireland Ireland ( ; ga, Éire ; Ulster-Scots: ) is an island in the North Atlantic Ocean, in north-western Europe. It is separated from Great Britain to its east by the North Channel, the Irish Sea, and St George's Channel. Ireland is the s ...
. His mother was a cleaner, and his father worked in a tobacco factory. Joyce attended secondary school at St Mark's Community School in Springfield, Tallaght. Joyce attended
Dublin Institute of Technology Dublin Institute of Technology (DIT, ga, Institiúid Teicneolaíochta Bhaile Átha Cliath) was a major third-level institution in Dublin, Ireland. On 1 January 2019 DIT was dissolved and its functions were transferred to the Technological U ...
and
Trinity College Dublin , name_Latin = Collegium Sanctae et Individuae Trinitatis Reginae Elizabethae juxta Dublin , motto = ''Perpetuis futuris temporibus duraturam'' (Latin) , motto_lang = la , motto_English = It will last i ...
. He graduated with Honours, receiving a Bachelor of Science degree in Applied Science (Physics and Mathematics) and a Master of Science degree in Management Science. He is a Fellow of the
Royal Aeronautical Society The Royal Aeronautical Society, also known as the RAeS, is a British multi-disciplinary professional institution dedicated to the global aerospace community. Founded in 1866, it is the oldest aeronautical society in the world. Members, Fellows, ...
.


Career

In 1988, Joyce commenced work at
Aer Lingus Aer Lingus ( ; an anglicisation of the Irish , meaning "air fleet" compare Welsh 'llynges awyr') is the flag carrier of Ireland. Founded by the Irish Government, it was privatised between 2006 and 2015 and it is now a wholly owned subsidiar ...
, the flag carrier of Ireland. He held various positions in
sales Sales are activities related to selling or the number of goods sold in a given targeted time period. The delivery of a service for a cost is also considered a sale. The seller, or the provider of the goods or services, completes a sale in r ...
,
marketing Marketing is the process of exploring, creating, and delivering value to meet the needs of a target market in terms of goods and services; potentially including selection of a target audience; selection of certain attributes or themes to emph ...
,
information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology syste ...
, network planning, operations research, revenue management and fleet planning. In 1996, he resigned to join the now-defunct
Ansett Australia Ansett Australia was a major Australian airline group, based in Melbourne, Australia. The airline flew domestically within Australia and from the 1990s to destinations in Asia. After operating for 65 years, the airline was placed into admin ...
.O'Sullivan, Matt
"Joyce ready for great leap at Qantas", ''Sydney Morning Herald'' online
retrieved 27 November 2009.
In 2000, Joyce joined
Qantas Qantas Airways Limited ( ) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. It is the world's third-oldest airline still in operation, having been founde ...
. At both Ansett Australia and Qantas, he headed the Network Planning, Schedules Planning and Network Strategy functions. Joyce was appointed CEO of Qantas subsidiary Jetstar Airways in October 2003.


CEO of Qantas

Joyce became CEO of Qantas on 28 November 2008. He is a former Director of Orangestar Investment Holdings Pte Limited (holding company of Singapore-based Jetstar Asia Airways and
Valuair Valuair (Chinese: 惠旅航空) was a Singapore-based low-cost carrier. It was launched on 5 May 2004, offering initial services to Bangkok and Hong Kong. It differentiated itself from other low-cost carriers by offering frills such as a bagga ...
) and Jetstar Pacific Airlines Aviation Joint Stock Company (in Vietnam). On 29 October 2011, as a result of continuing industrial unrest following the announcement of job losses and structural changes at Qantas, Joyce grounded the entire Qantas mainline fleet.Staff writers (29 October 2011
"Shock as Qantas chief Alan Joyce grounds airline's domestic and international fleet"
The Daily Telegraph (Sydney) ''The Daily Telegraph'', also nicknamed ''The Tele'', is an Australian tabloid newspaper published by Nationwide News Pty Limited, a subsidiary of News Corp Australia, itself a subsidiary of News Corp. It is published Monday through Saturday a ...
. Retrieved 29 October 2011
''
The Australian ''The Australian'', with its Saturday edition, ''The Weekend Australian'', is a broadsheet newspaper published by News Corp Australia since 14 July 1964.Bruns, Axel. "3.1. The active audience: Transforming journalism from gatekeeping to gatew ...
'' named Joyce the most influential business leader in 2011. Yet a poll following his controversial 2011 grounding of the Qantas fleet showed the action has increased negative public perception of the airline. In 2011, Joyce's remuneration was increased 71 per cent from $2.92 million in 2009–10 to $5.01 million and he was granted 1.7 million Qantas shares under a long-term incentive plan. His reported comments that his salary was "conservative" were criticised by the Australian and International Pilots Association (AIPA). In May 2019, Joyce committed to three more years as the chief executive of Qantas. In response to the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
, Joyce gave up his salary for the rest of the financial year.


Pieing incident

On 9 May 2017, Joyce was delivering a speech to a business breakfast event in
Perth Perth is the capital and largest city of the Australian state of Western Australia. It is the fourth most populous city in Australia and Oceania, with a population of 2.1 million (80% of the state) living in Greater Perth in 2020. Perth is ...
, when a lemon meringue pie was pushed into his face by an unknown assailant,"Qantas chief Alan Joyce gets pie in face at Perth business breakfast", .www.abc.net.au
retrieved 9 May 2017.
later identified as Tony Overheu, a Western Australian farmer and Christian. Overheu, aged 67, gave a false name to police after the incident, but subsequently apologised for humiliating the CEO claiming that he pied the business figure due to his own personal belief that Joyce had overstepped the line in his gay marriage advocacy and the assailant's response simply reflected community push-back. Overheu was later charged with common assault, trespass, damage and giving false details to police. Along with being banished from his church, he was also banned from flying Qantas (including Qantas' partner airlines). Overheu appeared before Perth Magistrates Court on 7 July 2017, pleaded guilty to charges of assault and trespass, damaging the lapel microphone Joyce was wearing, and giving a false name to police after the incident. Overheu was fined $3,600, as well as ordered to pay $269 in compensation for the lapel microphone and $188 in costs. Overheu's lawyer said his client had had "physical and personal difficulties" in recent years, including mental health issues.


LGBTI advocacy

Joyce supports the LGBTI community and personally donated $1 million towards the campaign to legalise
same-sex marriage in Australia Same-sex marriage in Australia has been legal since 9 December 2017. Legislation to allow same-sex marriage, the '' Marriage Amendment (Definition and Religious Freedoms) Act 2017'', passed the Australian Parliament on 7 December 2017 and rece ...
, which facilitated his own marriage in 2019. Joyce is the patron of the Pinnacle Foundation, an organisation which works with, "disadvantaged and marginalised LGBT Australians". For his work, he has been recognised on a global list of LGBT executives. As CEO, Joyce has pledged Qantas will "continue social-justice campaigning".


Honours and awards

* ''
The Australian ''The Australian'', with its Saturday edition, ''The Weekend Australian'', is a broadsheet newspaper published by News Corp Australia since 14 July 1964.Bruns, Axel. "3.1. The active audience: Transforming journalism from gatekeeping to gatew ...
'' named Joyce the most influential business leader in 2011. * Joyce is an Ambassador of the
Australian Indigenous Education Foundation The Australian Indigenous Education Foundation (AIEF) is a non-profit organisation which provides scholarships to the Indigenous students in Australia. History The Australian Indigenous Education Foundation was established in 2008 by Andrew ...
(AIEF). * Joyce was named a Companion of the
Order of Australia The Order of Australia is an honour that recognises Australian citizens and other persons for outstanding achievement and service. It was established on 14 February 1975 by Elizabeth II, Queen of Australia, on the advice of the Australian Go ...
, Australia's highest civil honour, in the 2017 Queen's birthday honours list. This honour was awarded for "eminent service to the aviation transport industry, to the development of the national and
international tourism International tourism is tourism that crosses national borders. Globalisation has made tourism a popular global leisure activity. The World Tourism Organization defines tourists as people "traveling to and staying in places outside their usual en ...
sectors, to gender equity, inclusion and diversity, and to the community, particularly as a supporter of Indigenous education".


Personal life

Joyce identifies as being
Catholic The Catholic Church, also known as the Roman Catholic Church, is the largest Christian church, with 1.3 billion baptized Catholics worldwide . It is among the world's oldest and largest international institutions, and has played a ...
. In 2015, he became a member of the
Australian Republic Movement The Australian Republic Movement (ARM) is a non-party-partisan organisation campaigning for Australia to become a republic. ARM and its supporters have promoted various models of a republic including parliamentary republic and it is, again, revi ...
, which argues that Australia should replace the monarchy to become a republic with an Australian head of state. Joyce is
openly gay Coming out of the closet, often shortened to coming out, is a metaphor used to describe LGBT people's self-disclosure of their sexual orientation, romantic orientation, or gender identity. Framed and debated as a privacy issue, coming out of ...
. In 2011, he was successfully treated for prostate cancer. On 2 November 2019, he and long-term New Zealander partner, Shane Lloyd, married on the rooftop of The Museum of Contemporary Art in
Circular Quay Circular Quay is a harbour, former working port and now international passenger shipping port, public piazza and tourism precinct, heritage area, and transport node located in Sydney, New South Wales, Australia on the northern edge of the Syd ...
. The couple live in the Rocks, an inner suburb of Sydney.


Controversies


Senate Inquiry on Airline Safety 2010-2011


Called to the Inquiry

In 2010 Independent Senator Nick Xenophon announced he was calling a Senate Inquiry on Airline Safety that focused on low-cost airline practices. He simultaneously called Alan Joyce to attend over a 2007 incident where a Jetstar A320 had accidentally come within 11-metres of the ground when Alan Joyce was Jetstar CEO. On 17 September 2010 “The Australian” reported, ''‘’INDEPENDENT senator Nick Xenophon will push for an urgent Senate inquiry into Australian aviation training and standards. This comes after a warning of a "race to the bottom" that has seen required flying experience for airline pilots plummet. Senator Xenophon also called for Qantas chief executive Alan Joyce and the airline's head of safety, John Gissing, to appear before a Senate committee to explain the circumstances behind a 2007 Jetstar incident in Melbourne...”''


Promptly misled the Inquiry

On 25 February 2011, at his first hearing at the Senate Inquiry on “Pilot training and Airline safety” starting at 9am, Alan Joyce insisted safety was aligned in the Qantas Group. He closed his prepared opening statement with…. ''“Let me make this clear: at Jetstar there is no compromise on safety. The budget airline model does not require it, and we would never accept it. Qantas and Jetstar have different brands, but are completely aligned on safety. We would never compromise that. Thank you.”'' However, this contradicted an ATSB report finding released 1-month earlier on 27 January 2011, and further aired that same day by general media, on a 2009 Jetstar A330 Incident, JQ Flight 12, showing ATSB had found and fixed a systemic training deficiency in Jetstar due to its low-cost training policy, which wasn’t in Qantas mainline. That training deficiency began in 2004 when Jetstar began using Airbus aircraft, A320’s, together with a standard low-cost airline practice of using outsourced pilot-funded training in this case provided by Boeing who as a training provider couldn’t access genuine updated Airbus Pilot manuals hence Jetstar A320 & A330 Airbus pilots for many years paid over 30,000 dollars upfront for deficient pilot manuals and related deficient simulator training. In stark contrast, ATSB found the training deficiency was not in Qantas mainline using Airbus aircraft, A330’s, since 2002 and using genuine latest edition Airbus manuals directly obtained from Airbus Industries as their airline customer, with a standard policy of providing free internal training. ATSB also found the 2009 JQ 12 A330 Incident with 214 people aboard that exposed the deficiency, encountered “unreliable Airspeed Indication” replicating the deadliest Airbus crash, Air France 447 an A330 with 228 fatalities, only 4-months earlier, after the same inflight icing conditions. In the Jetstar JQ 12 incident Jetstar’s training deficiency left only one of the 2 pilots onboard trained for that specific emergency procedure but done by Airbus “years ago” when working for another airline, who then performed it. In the case of Air France 447 BEA later found the specific emergency procedure wasn’t performed.


Promptly ignored the Inquiry

On 24 June 2011, 1-day after that Senate Inquiry ended and notably 1-week before Tiger Airways was grounded on its low-cost pilot training, the Sydney Morning Herald reported, ''“QANTAS and Jetstar intend to press ahead with their plans to fast-track relatively inexperienced co-pilots into airliner cockpits, despite a parliamentary inquiry yesterday finding against the practice.”''


Incident with Simon Boikov

On 15 November 2022, Simeon Boikov, the leader of the Australian Cossacks, approached Joyce on George Street in Sydney and asked him why he prevented unvaccinated staff from working during the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
, before labelling him a "grub" and a "disgrace". (Joyce famously stood down unvaccinated staff, preventing them from earning an income, during the pandemic.) Footage of their interaction, captured by Boikov and later uploaded to
YouTube YouTube is a global online video sharing and social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by Google, and is the second mo ...
, shows Joyce using
profanity Profanity, also known as cursing, cussing, swearing, bad language, foul language, obscenities, expletives or vulgarism, is a socially offensive use of language. Accordingly, profanity is language use that is sometimes deemed impolite, rud ...
while speaking with Boikov. Joyce can be heard repeatedly telling Boikov to "piss off" and then to "fuck off", seemingly in direct contravention of "the Qantas Group Behaviours — Responsible, Respectful, Resilient and Excellence" and the company's "Code of Conduct and Ethics". Unsurprisingly, given Joyce's high-profile and status as an
Order of Australia The Order of Australia is an honour that recognises Australian citizens and other persons for outstanding achievement and service. It was established on 14 February 1975 by Elizabeth II, Queen of Australia, on the advice of the Australian Go ...
recipient, the incident received media coverage both nationally and abroad.https://reforestemospatagonia.com/world-wide/qantas-ceo-alan-joyce-was-attacked-on-the-road-by-an-aussie-cossack/54996/ Qantas CEO Alan Joyce was attacked on the road by an Aussie Cossack. Reforestemos Patagonia November 17, 2022


See also

* 2011 industrial unrest and grounding of fleet *
2011 Qantas industrial disputes The 2011 Qantas industrial disputes were a series of disputes between the Australian airline Qantas and a number of trade unions during much of 2011 and the start of 2012. The disputes commenced in late 2010, when Qantas and unions commenced b ...


References


External links


Qantas profile - Alan Joyce
, - {{DEFAULTSORT:Joyce, Alan 1966 births 20th-century Australian businesspeople 21st-century Australian businesspeople 20th-century Irish businesspeople 21st-century Irish businesspeople Living people Australian chief executives Alumni of Trinity College Dublin Alumni of Dublin Institute of Technology Businesspeople from County Dublin Fellows of the Australian Academy of Technological Sciences and Engineering Naturalised citizens of Australia Irish airline chief executives Irish emigrants to Australia Irish expatriates in Australia Irish LGBT people Qantas people LGBT businesspeople from Australia Companions of the Order of Australia 21st-century LGBT people Australian republicans