Airservices Australia
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Airservices Australia is an
Australian Government The Australian Government, also known as the Commonwealth Government, is the national government of Australia, a federal parliamentary constitutional monarchy. Like other Westminster-style systems of government, the Australian Governmen ...
owned corporation, responsible for providing safe, secure, efficient and environmentally responsible services to the aviation industry within the Australian Flight Information Region (FIR). Some of Airservices responsibilities include
air traffic control Air traffic control (ATC) is a service provided by ground-based air traffic controllers who direct aircraft on the ground and through a given section of controlled airspace, and can provide advisory services to aircraft in non-controlled airsp ...
, airways navigation and communication facilities, publishing aeronautical data and airport rescue and fire-fighting services. Airservices Australia has international partnerships with
ICAO The International Civil Aviation Organization (ICAO, ) is a specialized agency of the United Nations that coordinates the principles and techniques of international air navigation, and fosters the planning and development of international a ...
, CANSO and
IATA The International Air Transport Association (IATA ) is a trade association of the world's airlines founded in 1945. IATA has been described as a cartel since, in addition to setting technical standards for airlines, IATA also organized tarif ...
.


Responsibilities

Airservices Australia manages air traffic within Australian airspace. This includes the airspace over continental Australia, territorial waters and also international airspace boundaries over the Pacific and Indian Oceans. Airservices Australia also manages upper-level airspace (above 24,500 ft) under contract to the neighbouring Pacific Island Flight Information Regions of the
Solomon Islands Solomon Islands is an island country consisting of six major islands and over 900 smaller islands in Oceania, to the east of Papua New Guinea and north-west of Vanuatu. It has a land area of , and a population of approx. 700,000. Its capit ...
and
Nauru Nauru ( or ; na, Naoero), officially the Republic of Nauru ( na, Repubrikin Naoero) and formerly known as Pleasant Island, is an island country and microstate in Oceania, in the Central Pacific. Its nearest neighbour is Banaba Island in ...
. Airservices Australia publishes aeronautical data, maintains telecommunications infrastructure, radio navigation aids, updates flight procedures and provides emergency services, including the Aviation Rescue Fire Fighting services at 26 of Australia's busiest airports. The agency is fully funded by direct charges to the aviation industry and controlled by a board of directors, accountable to the
Australian Parliament The Parliament of Australia (officially the Federal Parliament, also called the Commonwealth Parliament) is the legislative branch of the government of Australia. It consists of three elements: the monarch (represented by the governor-g ...
through the Minister for Infrastructure and Transport. The Chair of Airservices Australia Board is John Weber. The Chief Executive Officer is Jason Harfield. The agency maintains more than 4,000 skilled aviation professionals, including air traffic controllers, engineering specialists, technicians and support staff working from two major control centres, 29 air traffic control towers and firefighting stations at 26 of Australia's busiest airports.


Air Traffic Control operations

Airservices Australia has 29 air traffic control towers and two air traffic control centres based in Brisbane and Melbourne. Australia has two Flight Information Regions which are managed by these centres. All airspace to the north of the dividing boundary (YBBB) is controlled by Brisbane Centre and all airspace to the south of the boundary (YMMM) is controlled by Melbourne Centre. These centres cover the whole of Australia with the exception of Perth and Sydney Terminal Control Units as well as the towers at major airports. In addition, Melbourne Centre is responsible for managing traffic handovers from South Africa,
Mauritius Mauritius ( ; french: Maurice, link=no ; mfe, label= Mauritian Creole, Moris ), officially the Republic of Mauritius, is an island nation in the Indian Ocean about off the southeast coast of the African continent, east of Madagascar. It ...
,
Sri Lanka Sri Lanka (, ; si, ශ්‍රී ලංකා, Śrī Laṅkā, translit-std=ISO (); ta, இலங்கை, Ilaṅkai, translit-std=ISO ()), formerly known as Ceylon and officially the Democratic Socialist Republic of Sri Lanka, is an ...
,
Maldives Maldives (, ; dv, ދިވެހިރާއްޖެ, translit=Dhivehi Raajje, ), officially the Republic of Maldives ( dv, ދިވެހިރާއްޖޭގެ ޖުމްހޫރިއްޔާ, translit=Dhivehi Raajjeyge Jumhooriyyaa, label=none, ), is an archipelag ...
,
Indonesia Indonesia, officially the Republic of Indonesia, is a country in Southeast Asia and Oceania between the Indian and Pacific oceans. It consists of over 17,000 islands, including Sumatra, Java, Sulawesi, and parts of Borneo and New Gui ...
and New Zealand. Brisbane Centre manages traffic handovers from neighbouring flight information regions including
East Timor East Timor (), also known as Timor-Leste (), officially the Democratic Republic of Timor-Leste, is an island country in Southeast Asia. It comprises the eastern half of the island of Timor, the exclave of Oecusse on the island's north-w ...
,
Papua New Guinea Papua New Guinea (abbreviated PNG; , ; tpi, Papua Niugini; ho, Papua Niu Gini), officially the Independent State of Papua New Guinea ( tpi, Independen Stet bilong Papua Niugini; ho, Independen Stet bilong Papua Niu Gini), is a country i ...
,
Fiji Fiji ( , ,; fj, Viti, ; Fiji Hindi: फ़िजी, ''Fijī''), officially the Republic of Fiji, is an island country in Melanesia, part of Oceania in the South Pacific Ocean. It lies about north-northeast of New Zealand. Fiji consis ...
and the United States. En route controllers located in Brisbane and Melbourne are responsible for all aircraft flying at upper levels above 25,000 ft. (7620 metres). These controllers are responsible for the majority of air traffic over the Australian mainland and on oceanic routes within Australia's flight information region. In 1999, the agency commenced using The Australian Advanced Air Traffic System (TAAATS), a computerised air traffic control system covering all sectors of Australian air space. In 2013, Airservices was ranked among the world's best as part of an international safety benchmarking study undertaken by the Civil Air Navigation Services Organisation (CANSO). The study placed Airservices in second place for air navigation service providers (ANSP) in relation to the maturity of the organisation's Safety Management System, with a score of more than 90 per cent effectiveness.


History

The Civil Aviation Branch of the
Department of Defence Department of Defence or Department of Defense may refer to: Current departments of defence * Department of Defence (Australia) * Department of National Defence (Canada) * Department of Defence (Ireland) * Department of National Defense (Philippin ...
was established on 28 March 1921, after Parliament passed the ''Air Navigation Act 1920'' in December 1920. The organisation was reformed as a separate Government Department, the Department of Civil Aviation (DCA), on 14 November 1938 after the enquiry into the crash of the DC-2 aircraft ''Kyeemah'' in 1938. Arthur Corbett was appointed director-general of Civil Aviation in April 1939, serving until his retirement in August 1944. From June 1946 to December 1955 the director-general was Richard Williams, formerly
RAAF "Through Adversity to the Stars" , colours = , colours_label = , march = , mascot = , anniversaries = RAAF Anniversary Commemoration ...
Chief of the Air Staff. Donald Anderson held the position of director-general from January 1956 until September 1973. On 30 November 1973 the DCA merged with the Department of Shipping and Transport and became the Department of Transport, Air Transport Group. This group was again reformed as its own Department on 7 May 1982, the Department of Aviation (DOA). Another merger took place on 24 July 1987 when the DOA was absorbed by the
Department of Transport and Communications The Department of Transport and Communications was an Australian government department that existed between July 1987 and December 1993. History The Department of Transport and Communications was one of 16 'super-ministries' announced ...
. On 1 July 1988 the
Civil Aviation Authority A civil aviation authority (CAA) is a national or supranational statutory authority that oversees the regulation of civil aviation, including the maintenance of an aircraft register. Role Due to the inherent dangers in the use of flight vehicles, ...
(CAA) was formed to control aviation safety regulation and provide air traffic services.


Split – 1995

The CAA was split into two separate government organisations in July 1995: Airservices Australia and the
Civil Aviation Safety Authority The Civil Aviation Safety Authority (CASA) is the Australian national authority for the regulation of civil aviation. Although distinct from the government, it reports to the Federal Minister for Infrastructure and Transport. CASA is responsibl ...
(CASA). Airservices Australia took responsibility for airspace management, aeronautical information, communications, radio navigation aids, airport rescue firefighting services, and aviation search and rescue, while CASA assumed control of safety regulations, licensing of pilots and aviation engineers, and certification of aircraft and operators. The role of aviation search and rescue was transferred from Airservices Australia to the Australian Maritime Safety Authority in 1997.


OneSky

Since 2015, Thales Australia has been contracted to provide a replacement for TAAATS. The program will be a joint civil-military air traffic management system, called OneSKY, based on the Thales TopSky system.


Industrial and Legal Actions


2009 ATC Industrial Dispute

Airservices Australia entered negotiations with the Air Traffic Control union Civil Air in early 2008 to form a new collective agreement. As negotiations continued, ATC staff shortages were said to contribute to what was the worst year on record for flight delays and cancellations, but had been earlier defended by Airservices CEO Greg Russell as having been caused by a group of "renegade air traffic controllers" who had been responsible for airspace closures in a form of covert industrial action. Despite claims by the union that the problem was caused by a shortage of controllers, the figures provided by Airservices show the average number of controllers has not changed significantly over the previous three years. Complaints by airline
Virgin Blue Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an Australian-based airline. It is the largest airline by fleet size to use the Virgin brand. It commenced services on 31 August 2000 as ''Virgin Blue'', with two a ...
culminated in a demand for $500,000 compensation in October 2008. An attempt by Airservices to define obligatory reasonable overtime for its controllers failed in the AIRC in late December 2008. Remaining differences in position regarding wages and sick leave resulted in threatened industrial action by late January 2009. High-level intervention of CEO Greg Russell and
ACTU The Australian Council of Trade Unions (ACTU), originally the Australasian Council of Trade Unions, is the largest peak body representing workers in Australia. It is a national trade union centre of 46 affiliated unions and eight trades and l ...
President
Sharan Burrow Sharan Leslie Burrow (born 12 December 1954) was the general secretary of the International Trade Union Confederation (ITUC) (2010-2022) and a former president of the Australian Council of Trade Unions (ACTU) (2000–2010). She was the first wom ...
in the negotiations produced an offer which averted industrial action and was endorsed almost unanimously by the Air Traffic Controllers. The collective agreement negotiation saw 83 per cent of staff register their vote, with 95 per cent voting for the agreement. The new agreement led to a pay increase of 4.3 per cent per annum over 3.5 years with changes to sick leave and rostering arrangements. As of September 2009, Air Traffic Control staffing problems continued to disrupt the ability of Airservices Australia to provide its core function, precipitating an unprecedented cancellation of leave for the entire Sydney approach control unit for three months. In its 2010–13 Workforce Plan, Airservices claimed that as of December 2009 the required number of operational ATC staff were available, reflecting the impact of a significant increase in recruitment and training throughout 2008–09. Airservices further plans to recruit close to 100 ATC trainees annually to 2013 to offset the impact of retirements and resignations. In 2013, an independent review of air traffic controller numbers at Airservices by air navigation services provider, NAV CANADA, confirmed that the organisation had the appropriate number of operational air traffic controllers to meet its requirements.


2010 Alleged Sexual Harassment and Bullying Court Action

On 28 July 2010 a Federal Court action was brought against Airservices Australia by two air traffic controllers employed by the agency for alleged bullying and sexual harassment within the workplace.


2019 Culture review by Elizabeth Broderick

In August 2019 following media publicity over complaints of ongoing sexual harassment, Airservices engaged Elizabeth Broderick and Co to conduct a culture review.


See also

*
Australian Transport Safety Bureau The Australian Transport Safety Bureau (ATSB) is Australia's national transport safety investigator. The ATSB is the federal government body responsible for investigating transport-related accidents and incidents within Australia. It covers air ...
* Australian Air Traffic Control * Civil Air Navigation Services Organisation * Department of Infrastructure and Transport * GNSS Augmentation * Australasian Fire and Emergency Service Authorities Council


References


External links


Airservices Australia
{{Authority control Air traffic controller schools Aviation in Australia Commonwealth Government-owned companies of Australia Air navigation service providers Government agencies established in 1995 1995 establishments in Australia Air traffic control in Australia