Airline consolidator
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An airline consolidator is a wholesaler of
airline ticket An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a ''paper ticket'', whi ...
s, sometimes described as a broker. Airlines make tickets available to consolidators at significant discounts and special conditions to those available to the general public. Consolidators seek to reach more niche markets, and are able to offer discounts and fare flexibility that is relevant to the target group. Consolidators enter contracts with major carriers to sell at reduced prices to niche markets, the main benefit being that fares through consolidators will be lower than published rates available from the airlines themselves. Consolidators normally do not buy the seats in bulk for resale, they sell the available seats at contracted rates. Airlines normally preset the selling rates for these fares for sale to sub-agents and to end customers, thereby ensuring that the fares are not undercut. Consolidators most commonly operate in international markets. In domestic markets, they typically only offer
business class Business class is a travel class available on many commercial airlines and rail lines, known by brand names which vary, by airline or rail company. In the airline industry, it was originally intended as an intermediate level of service between ...
and first class tickets. Tickets purchased through consolidators may have very different fare rules than published fares, and sometimes
frequent flyer A frequent-flyer program (American English) or frequent-flyer programme (British English) is a loyalty program offered by an airline. Many airlines have frequent-flyer programs designed to encourage airline customers enrolled in the program ...
credits may not accrue. Even though many consolidators are
online In computer technology and telecommunications, online indicates a state of connectivity and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed "on line" or ...
, most consolidators still work only through retail
travel agent A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travelling packages for each destinatio ...
s. Many consolidators also act as host agencies for local travel agencies. Today many of the online OTA use consolidators to increase margins on sales since airlines do not pay commissions.


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