Air rage
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Air rage is aggressive or violent behavior on the part of passengers and
crew A crew is a body or a class of people who work at a common activity, generally in a structured or hierarchical organization. A location in which a crew works is called a crewyard or a workyard. The word has nautical resonances: the tasks involved ...
of
aircraft An aircraft is a vehicle that is able to flight, fly by gaining support from the Atmosphere of Earth, air. It counters the force of gravity by using either Buoyancy, static lift or by using the Lift (force), dynamic lift of an airfoil, or in ...
, especially during flight. Air rage generally covers both behavior of a passenger or crew member that is likely caused by physiological or psychological stresses associated with air travel, and when a passenger or crew member becomes unruly, angry, or violent on an aircraft during a flight. Excessive consumption of alcohol is often a cause.
Landing Landing is the last part of a flight, where a flying animal, aircraft, or spacecraft returns to the ground. When the flying object returns to water, the process is called alighting, although it is commonly called "landing", "touchdown" or ...
to disembark the troublemaker cannot usually be done quickly and causes great delays to passengers. However, unlike large ships, there is insufficient room on board to hold the offender in an isolated area until arrival. Therefore, diversions or unscheduled stops do occur because of air rage. Examples of air rage behavior include failure to follow safety regulations or behaving in a way that gives suspicion of a threat to flight safety. An airline passenger's uncontrolled anger is usually expressed in aggressive or violent behavior in the passenger compartment, but air rage can have serious implications, especially if the offender decides to interfere with the aircraft's navigation or flight controls. Generally, such passengers are not at risk of committing terrorist acts, but since the
September 11 attacks The September 11 attacks, commonly known as 9/11, were four coordinated suicide terrorist attacks carried out by al-Qaeda against the United States on Tuesday, September 11, 2001. That morning, nineteen terrorists hijacked four commer ...
, such incidents have been taken more seriously due to increased awareness of terrorism.


History

The first case of air rage was recorded in 1947 on a flight from
Havana Havana (; Spanish: ''La Habana'' ) is the capital and largest city of Cuba. The heart of the La Habana Province, Havana is the country's main port and commercial center.
to
Miami Miami ( ), officially the City of Miami, known as "the 305", "The Magic City", and "Gateway to the Americas", is a coastal metropolis and the county seat of Miami-Dade County in South Florida, United States. With a population of 442,241 at ...
, when a drunk man assaulted another passenger and a flight attendant. Another early documented case involved a flight in
Alaska Alaska ( ; russian: Аляска, Alyaska; ale, Alax̂sxax̂; ; ems, Alas'kaaq; Yup'ik: ''Alaskaq''; tli, Anáaski) is a state located in the Western United States on the northwest extremity of North America. A semi-exclave of the U ...
in 1950. At the time, applicable
jurisdiction Jurisdiction (from Latin 'law' + 'declaration') is the legal term for the legal authority granted to a legal entity to enact justice. In federations like the United States, areas of jurisdiction apply to local, state, and federal levels. J ...
was unclear, so offenders often escaped punishment. It wasn't until the 1963 Tokyo Convention that laws of the country where the aircraft is registered were agreed to take precedence. Air rage events have increased since
International Air Transport Association The International Air Transport Association (IATA ) is a trade association of the world's airlines founded in 1945. IATA has been described as a cartel since, in addition to setting technical standards for airlines, IATA also organized tariff ...
(IATA) started collecting data on disruptive passenger behavior in 2007. No definite explanation for that trend has been established; possible explanations include heightened anxiety for one's safety and irritation with invasive security. In 2019, the
European Union Aviation Safety Agency The European Union Aviation Safety Agency (EASA) is an agency of the European Union (EU) with responsibility for civil aviation safety. It carries out certification, regulation and standardisation and also performs investigation and monitorin ...
(EASA) reported a 33% rise in air rage incidents on European flights between 2017 and 2018. EASA stated that every three hours, a passenger compromised the safety of a flight within the EU through misconduct, with at least 70% of these incidents involving aggression. Moreover, escalating air rage situations that necessitated an emergency landing happened once a month on average. A flight attendant representing the (Dutch Aircrew Association) outlined several possible reasons for the rise: more seats per airplane, more and longer flights lead to more annoyance amongst passengers, and thus more aggression incidents. Since the start of the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
, an uptick in air rage has been noted by media outlets and the U.S.
Federal Aviation Administration The Federal Aviation Administration (FAA) is the largest transportation agency of the U.S. government and regulates all aspects of civil aviation in the country as well as over surrounding international waters. Its powers include air traffic ...
. Most incidents involve the mandated use of face masks,
scarves A scarf, plural ''scarves'', is a piece of fabric worn around the neck or head for warmth, sun protection, cleanliness, fashion, religious reasons, or used to show the support for a sports club or team. They can be made in a variety of diffe ...
or covering under federal law, resulting in attacks on other passengers or airline personnel. Dutch airlines
KLM KLM Royal Dutch Airlines, legally ''Koninklijke Luchtvaart Maatschappij N.V.'' (literal translation: Royal Aviation Company Plc.), is the flag carrier airline of the Netherlands. KLM is headquartered in Amstelveen, with its hub at nearby Amste ...
and
Transavia Transavia Airlines C.V., trading as Transavia and formerly branded as ''transavia.com'', is a Dutch low-cost airline and a wholly owned subsidiary of KLM and therefore part of the Air France–KLM group. Its main base is Amsterdam Airport Schi ...
noticed the same increase in air rage, and in September 2022 established a joint blacklist for banned passengers.


Causes

Stressful situations, such as
jet lag Jet lag is a physiological condition that results from alterations to the body's circadian rhythms caused by rapid long-distance trans-meridian (east–west or west–east) travel. For example, someone flying from New York to London, i.e. from ...
, flight delays, or other difficult or annoying passengers or crew members in one's vicinity, can lead passengers and crew members to an increased likelihood of becoming agitated and air rage. Passengers who are afraid of flying can easily panic. Some research suggests that visible inequality between seat classes on flights (first class, business class, economy class) may be responsible for an increase in air rage incidents. It is also suggested by some experts that the primary cause of air rage is the deterioration of economy class amenities and seating space over recent decades. Air rage can be the result of a combination of factors. For example, a person who is already afraid of flying can be tipped over the edge by an overuse of alcohol, medication, a stressful situation, nicotine withdrawal, or disruptive behavior from others. The availability of
alcoholic beverage An alcoholic beverage (also called an alcoholic drink, adult beverage, or a drink) is a drink that contains ethanol, a type of Alcohol (chemistry), alcohol that acts Alcohol (drug), as a drug and is produced by Ethanol fermentation, fermentat ...
s on airlines and at airports enables passengers and crew members to drink excessively before and during flights. Flight attendants have the ability to keep track of how many drinks are served to passengers while on board an aircraft, and are required by many countries to refuse further drinks to passengers who appear intoxicated, but have no way of knowing how many are consumed prior to boarding. An analysis of online media reports relating to air rage incidents occurring between 2000 and 2020 found that the United States and the United Kingdom were the most frequent countries of origin for the 228 cases found, with 127 cases involving alcohol consumption. According to one study by the School of Hotel and Tourism Management at
Hong Kong Polytechnic University The Hong Kong Polytechnic University (PolyU) is a public research university located in Hung Hom, Hong Kong near Hung Hom station. The University is one of the eight government-funded degree-granting tertiary institutions in Hong Kong. Founded ...
(HKPU), half of all air rage incidents on Western airlines involve alcohol. Markus Schuckert, a co-author of the study, told '' SCMP'' that on Asian airlines, where air rage incidents are rarer, the air rage incidents that do occur arise from inexperience and lack of knowledge about the restrictions involved. In China, where Schuckert described some incidents of air rage as "legendary" due to pictures or video posted on social media, some passengers have been known to do things like open cabin doors while the plane was taxiing to let hot air out, or throw coins in the engines for good luck. Sometimes, passengers are disruptive by failing to obey laws and rules that must be observed or arguing with flight attendants. It is also possible in some cases, due to the fact that crew members have sole discretion to determine whether a passenger is being disruptive, that some incidents may be caused or exacerbated by intolerant or confrontational behavior on the part of crew members. For example, in 2020, the cabin crew of an American Airlines flight called the police on a "disruptive" passenger who complained that some airline employees had not been wearing COVID masks. On 10 August 2022, just before take-off of a
Transavia Transavia Airlines C.V., trading as Transavia and formerly branded as ''transavia.com'', is a Dutch low-cost airline and a wholly owned subsidiary of KLM and therefore part of the Air France–KLM group. Its main base is Amsterdam Airport Schi ...
flight from
Rotterdam The Hague Airport Rotterdam The Hague Airport (formerly ''Rotterdam Airport'', ''Vliegveld Zestienhoven'' in Dutch), is a minor international airport serving Rotterdam, the Netherlands' second largest city, and The Hague, its administrative and royal capital. I ...
, an 18-year-old male passenger shared a photo of an airplane crash using the
AirDrop An airdrop is a type of airlift in which items including weapons, equipment, humanitarian aid or leaflets are delivered by military or civilian aircraft without their landing. Developed during World War II to resupply otherwise inaccessible tr ...
mobile phone app, where it was seen by many crew members and passengers including children. Many passengers and personnel were upset, and the crew repeatedly ordered the passenger to identify themselves, with the captain saying the plane would not depart until they had done so. Although the 18-year-old (whom the
Royal Marechaussee The Royal Netherlands Marechaussee ( nl, Koninklijke Marechaussee, abbreviated to KMar) is the national gendarmerie force of the Kingdom of the Netherlands, performing military and civilian police duties. It is also one of the two national pol ...
removed from the flight for questioning) said it was a "joke", the airline regarded it as "a kind of
bomb threat A bomb threat or bomb scare is a threat, usually verbal or written, to detonate an explosive or incendiary device to cause property damage, death, injuries, and/or incite fear, whether or not such a device actually exists. History Bomb threat ...
"; the next day, it charged the passenger with
intimidation Intimidation is to "make timid or make fearful"; or to induce fear. This includes intentional behaviors of forcing another person to experience general discomfort such as humiliation, embarrassment, inferiority, limited freedom, etc and the victi ...
and banned him from flying Transavia for 5 years.


Traits

Air rage generally covers both behavior of a passenger or airline employee on the aircraft or more generally speaking at the airport: * Violent, aggressive or disruptive behaviour. * Threatening flight safety, crew members or passengers. * Behaving in a way that gives suspicion of a threat to flight safety. * Failure to follow safety regulations. * Claiming to have a
bomb A bomb is an explosive weapon that uses the exothermic reaction of an explosive material to provide an extremely sudden and violent release of energy. Detonations inflict damage principally through ground- and atmosphere-transmitted mechan ...
on the flight or saying they are a
terrorist Terrorism, in its broadest sense, is the use of criminal violence to provoke a state of terror or fear, mostly with the intention to achieve political or religious aims. The term is used in this regard primarily to refer to intentional violen ...
with malignant intent. Other related behavior that may interfere with the comfort of cabin crew or passengers include smoking on board the flight, viewing pornographic materials, performing sex acts ("mile high" club) in the
aircraft cabin An aircraft cabin is the section of an aircraft in which passengers travel. Most modern commercial aircraft are pressurized, as cruising altitudes are high enough such that the surrounding atmosphere is too thin for passengers and crew to breat ...
, making undue sexual advances towards other people, performing sex acts in the lavatory, the inappropriate groping and touching of crew members, loud or drunken behaviors, spitting, swearing, and wearing clothing that is inappropriate or offensive.


Handling air rage

Extremely unruly passengers or crew members who must be restrained are restrained using a variety of methods. Some airlines carry
flexcuffs Plastic handcuffs (also called PlastiCuffs or FlexiCuffs, zip cuffs, flex cuffs or Double Cuffs) are a form of physical restraint for the hands, using plastic straps. They function as handcuffs but are cheaper and easier to carry than metal handcu ...
for this purpose. Others use seatbelts, adhesive tape,
necktie A necktie, or simply a tie, is a piece of cloth worn for decorative purposes around the neck, resting under the shirt collar and knotted at the throat, and often draped down the chest. Variants include the ascot, bow, bolo, zipper tie, crav ...
s,
shoe lace Shoelaces, also called shoestrings (US English) or bootlaces (UK English), are a system commonly used to secure shoes, boots, and other footwear. They typically consist of a pair of strings or cords, one for each shoe, finished off at both end ...
s, waist belts, or whatever is available on the aircraft. While the United States does not allow passengers to actually be confined to the seat or any other part of the aircraft, and only allows their individual body parts to be restrained, other countries, such as
Iceland Iceland ( is, Ísland; ) is a Nordic island country in the North Atlantic Ocean and in the Arctic Ocean. Iceland is the most sparsely populated country in Europe. Iceland's capital and largest city is Reykjavík, which (along with its ...
, do allow tying an unruly passenger to the seat. In
Australia Australia, officially the Commonwealth of Australia, is a sovereign country comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands. With an area of , Australia is the largest country by ...
, the Civil Aviation Safety Authority reserves the right to use stun guns to subdue unruly passengers. Sometimes a flight must be diverted to allow an aircraft to dispose itself of the offender as soon as possible. Low-cost airlines usually have younger and less-trained, less-experienced personnel, who therefore struggle more to handle air rage incidents.


Consequences

In the United States, passengers who disrupt the duties of a flight crew member can face fines up to $25,000 and sometimes lengthy prison sentences. In addition, the airline can choose to ban the problem passenger from any future flights. In
Canada Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by to ...
the Pilot-in-Command (Captain) of the aircraft is designated as a
Peace Officer A law enforcement officer (LEO), or peace officer in North American English, is a public-sector employee whose duties primarily involve the enforcement of laws. The phrase can include campaign disclosure specialists, local police officers, prose ...
under the
Criminal Code A criminal code (or penal code) is a document that compiles all, or a significant amount of a particular jurisdiction's criminal law. Typically a criminal code will contain offences that are recognised in the jurisdiction, penalties that might ...
and as such, have the same powers of arrest as a Police Officer. The Pilot-in-Command is authorized to enforce all sections of the Criminal Code and all Acts of Parliament while the aircraft is in flight. With the number of unlawful acts committed on airplanes in South Korea more than tripling from 2011 to 2016,
Korean Air Lines Korean Air Co., Ltd. (), operating as Korean Air (Korean Air Lines before 1984), is the flag carrier of South Korea and its largest airline based on fleet size, international destinations and international flights. The present-day Korean Air ...
issued guidelines allowing crew members to use stun guns on violent passengers and banning those with a history of unruly behavior. On 29 September 2022,
KLM KLM Royal Dutch Airlines, legally ''Koninklijke Luchtvaart Maatschappij N.V.'' (literal translation: Royal Aviation Company Plc.), is the flag carrier airline of the Netherlands. KLM is headquartered in Amstelveen, with its hub at nearby Amste ...
and
Transavia Transavia Airlines C.V., trading as Transavia and formerly branded as ''transavia.com'', is a Dutch low-cost airline and a wholly owned subsidiary of KLM and therefore part of the Air France–KLM group. Its main base is Amsterdam Airport Schi ...
established a joint blacklist for banned passengers, meaning that any passenger misbehaving on a flight of either airline is banned from flying with both airlines for the duration of 5 years. The frequency of mid-air incidents involving unruly passengers increased significantly after the start of the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
and put a heavy burden on personnel of both airlines, and they wished to prevent passengers banned by one airline from making trouble on another flight of the other. The exchange of KLM–Transavia banned passenger data, that had so far been hampered by legal obstructions, was said to be the first of its kind in the world. Back in August 2017, the
Federation of Dutch Trade Unions The Federation of Dutch Trade Unions ( nl, Federatie Nederlandse Vakbeweging, FNV) is a national trade union centre in the Netherlands. In addition to member unions, workers in many sectors can join the FNV directly. History The FNV was founded ...
(FNV) and other trade unions had already put forward the idea of a shared blacklist for banned passengers amongst all European airlines to prevent passengers prone to air rage from causing trouble from one airline to the next.


See also

*
Law enforcement Law enforcement is the activity of some members of government who act in an organized manner to enforce the law by discovering, deterring, rehabilitating, or punishing people who violate the rules and norms governing that society. The term ...
*
Security police Security police officers are employed by or for a governmental agency or corporations to provide security service security services to those properties. Security police protect facilities, properties, personnel, users, visitors and enforce cer ...
*
Border guard A border guard of a country is a national security agency that performs border security. Some of the national border guard agencies also perform coast guard (as in Germany, Italy or Ukraine) and rescue service duties. Name and uniform In d ...
*
Police The police are a Law enforcement organization, constituted body of Law enforcement officer, persons empowered by a State (polity), state, with the aim to law enforcement, enforce the law, to ensure the safety, health and possessions of citize ...
* List of air rage incidents * Bike rage *
Road rage Road rage is aggressive or angry behavior exhibited by motorists. These behaviors include rude and verbal insults, yelling, physical threats or dangerous driving methods targeted at other drivers, pedestrians or cyclists in an effort to intimid ...
*
Police brutality Police brutality is the excessive and unwarranted use of force by law enforcement against an individual or a group. It is an extreme form of police misconduct and is a civil rights violation. Police brutality includes, but is not limited to ...
*
Riot A riot is a form of civil disorder commonly characterized by a group lashing out in a violent public disturbance against authority, property, or people. Riots typically involve destruction of property, public or private. The property targete ...


References


External links


Airrage.org & AviationInsecurity.com

Flight Attendants Fight 'Air Rage'

'Reverse Air-Rage' on Russian Jet





BA jet plunges in cockpit struggle
* Trans-Atlantic "air rage" incident ends safely {{DEFAULTSORT:Air Rage Crime Crimes Criminals Aviation accidents and incidents Flight attendants Rage (emotion)