Affiliated Computer Services
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Affiliated Computer Services Inc. (ACS) was a company that provided
information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of Data (computing), data . and information. IT forms part of information and communications technology (ICT). An information te ...
services as well as
business process outsourcing Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
solutions to businesses, government agencies, and non-profit organizations. ACS was based in
Dallas, Texas Dallas () is the third largest city in Texas and the largest city in the Dallas–Fort Worth metroplex, the fourth-largest metropolitan area in the United States at 7.5 million people. It is the largest city in and seat of Dallas County ...
. ACS was ranked at number 341 on the 2010 ''Fortune'' 500 list. Founded in 1988, by Darwin Deason, ACS operated in nearly 100 countries, generating over $6 billion annually. As of September 2009, ACS employed approximately 74,000 people. On September 28, 2009,
Xerox Corporation Xerox Holdings Corporation (; also known simply as Xerox) is an American corporation that sells print and digital document products and services in more than 160 countries. Xerox is headquartered in Norwalk, Connecticut (having moved from Sta ...
announced plans to acquire ACS in a $6.4 billion transaction. The deal closed on February 8, 2010.


Company history


Founding and early developments

Affiliated Computer Services, Inc. (ACS) was founded by Darwin Deason and Charles M. Young, both former MTech Communications executives, in 1988. Deason had served as CEO at MTech and decided to launch another financial data processing firm after a management buyout bid of him and other executives had lost to another bid in 1988. MTech was sold to EDS for $345 million and in the same year Deason, together with a part of the MTech executive team, launched ACS. Deason served as chairman and CEO while Young became president and COO. Deason's expansion strategy was strongly reliant on acquisitions, accounting for around 70% of early growth. Two key developments were the acquisition of OBS Companies, a service provider with 200 employees and an annual revenue of $25 million, and a contract for the digitization of the Los Angeles County
food stamp program In the United States, the Supplemental Nutrition Assistance Program (SNAP), formerly known as the Food Stamp Program, is a federal program that provides food-purchasing assistance for low- and no-income people. It is a federal aid program, ad ...
. By 1990 the company had 1,300 employees that generated revenues of more than $120 million. Initially created as a data services provider to the financial services industry, Deason led ACS's expansion into the communications, education, financial services, government, healthcare, insurance, manufacturing, retail, and travel and transportation industries.


Growth as a private company

In 1991 ACS sought to acquire BancPlus to enter the mortgage banking business but lost to another bid. The following year, the company acquired CIC/DISC, a New York based outsourcing business. ACS expanded beyond banking BPO services when it signed a 10-year data processing outsourcing contract with Southland Corporation ( 7-Eleven).


Public listing and continued growth

In 1995 ACS became a public company and divested bank data processing. By FY 1996 ACS became the fourth largest commercial outsource provider in the U.S. More recently, ACS was best known for its Transportation Solutions Group (TSG), which supported transportation services including electronic toll collection, management of cities’ parking systems, and photo traffic enforcement. In 2005, ACS was offered a buyout from TPG and in 2007 from Deason and
Cerberus Capital Management Cerberus Capital Management, L.P. is an American private equity firm,Leaders Magazine"Providing Economic Opportunity: An Interview with The Honorable Dan Quayle, Chairman, Cerberus Global Investments, LLC". specializing in distressed investing. ...
. Both offers were rejected. In 2009, ACS ranked #401 on the FORTUNE 500 list and employed about 74,000 people around the world who served thousands of commercial and government clients. In February 2010, following its acquisition by Xerox, ACS was replaced by
Urban Outfitters Urban Outfitters, Inc. (URBN) is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. Operating in the U.S., the United Kingdom, Canada, select Western European countries, Poland the United Arab Emirates, K ...
on the Standard & Poor 500 Index.


Recent developments

On July 1, 2015, Xerox sold the IT Outsourcing business to
Atos Atos is a European multinational information technology (IT) service and consulting company headquartered in Bezons, France and offices worldwide. It specialises in hi-tech transactional services, unified communications, cloud, big data and ...
. Xerox indicated that ITO did not line up with its vision of integration of BPO (business process outsourcing) and the legacy document handling concerns. On July 29, 2016, the US District Court for the Southern District of New York dismissed the lawsuit pursued by Matthew Sciabacucchi. The lawsuit contended that some Xerox Corp directors and officers had abrogated their
fiduciary A fiduciary is a person who holds a legal or ethical relationship of trust with one or more other parties (person or group of persons). Typically, a fiduciary prudently takes care of money or other assets for another person. One party, for examp ...
duties in connection with the company's $6.4 billion acquisition of ACS in 2010. On January 3, 2017, a company called
Conduent Conduent Inc. is an American business services provider company headquartered in Florham Park, New Jersey. It was formed in 2017 as a divestiture from Xerox. The company offers digital platforms for businesses and governments. , it had over 31 ...
was spun off as a divestiture from Xerox. The business scope of Conduent was generally understood to be essentially identical to that of the former Affiliated Computer Services (ACS). In February 2020, initial efforts to demolish the company's former headquarters building in Dallas failed; the process of taking the solid concrete building apart ended up taking several days.


Acquisitions

Affiliated Computer Systems pursued a focused expansion strategy from early on. By the time it was listed on the NASDAQ, only six years after its inception, the company had already acquired 13 data processing companies. Throughout its history, ACS bought more than 50 businesses, the following is an overview of key acquisitions and joint-ventures: * 1989: OBS Companies, an established data processing and service company * 1992: CIC/DISC, a New York based outsourcing business * 1994: Joint venture with Transfirst, an electronic benefits transfer (EBT) company * 1995: Systems Group, based in Dallas and Atlanta (ACL acquired a 70% interest)


Products and services

ACS began providing data processing and other information technology services to a single financial industry client, operating regionally from Dallas and later added other banks and financial institutions to its list of clients. As
information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of Data (computing), data . and information. IT forms part of information and communications technology (ICT). An information te ...
and
business process outsourcing Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
company, the company eventually provided services to businesses, government agencies, and non-profit organizations.


ATM network

In the 1990s the company pioneered off-site ATMs, operated the second largest non-bank ATM network in the United States and eventually the largest in the world.


Reception


SEC Investigation

In 2006, the
U.S. Securities and Exchange Commission The U.S. Securities and Exchange Commission (SEC) is an independent agency of the United States federal government, created in the aftermath of the Wall Street Crash of 1929. The primary purpose of the SEC is to enforce the law against market ...
(SEC) notified ACS that they were conducting an informal investigation into certain stock option grants made by the company from October 1998 through March 2005. This was due to the improper and unethical practice of back-dating stock options to specific low points in the stock value. ACS said the executives improperly backdated the price of options grants during a period from 1994 to 2005. During that time, ACS said the executives deliberately chose days on which ACS's stock took a dip as the effective date for the options, making them more valuable when exercised. Rich, King, and Edwards "used hindsight to select favorable grant dates," ACS said in a statement. CEO Mark King and CFO Warren Edwards, both implicated in the wrongdoing, resigned immediately. The former CEO Jeff Rich previously retired at the beginning of the year.


Literature

* International Directory of Company Histories, Vol.61. St. James Press, 2004.


References


External links


ACS Official Website

ACS Historical SEC Filings
{{Authority control Xerox Lockheed Martin International information technology consulting firms Consulting firms established in 1988 Health care companies established in 1988 2010 mergers and acquisitions Business process outsourcing companies of the United States Companies based in Dallas 1988 establishments in the United States Pharmacy benefit management companies based in the United States Health care companies based in Texas Companies formerly listed on the New York Stock Exchange 1988 establishments in Texas Information technology companies Outsourcing companies Outsourcing in the United States Companies established in 1988