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The 996 working hour system () is a work schedule practiced by some companies in the
People's Republic of China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
. It derives its name from its requirement that employees work from 9:00 am to 9:00 pm, 6 days per week; i.e. 72 hours per week. A number of
Mainland Chinese Mainland Chinese or Mainlanders are Chinese people who live in or have recently emigrated from mainland China, defined as the territory governed by the People's Republic of China (PRC) except for Hong Kong ( SAR of the PRC), Macau (SAR of the PRC), ...
internet companies have adopted this system as their official work schedule. Critics argue that the 996 working hour system is a violation of Chinese Labour Law and have called it "
modern slavery Contemporary slavery, also sometimes known as modern slavery or neo-slavery, refers to institutional slavery that continues to occur in present-day society. Estimates of the number of enslaved people today range from around 38 million to 46 mil ...
". In March 2019, an "anti-996" protest was launched via
GitHub GitHub, Inc. () is an Internet hosting service for software development and version control using Git. It provides the distributed version control of Git plus access control, bug tracking, software feature requests, task management, continu ...
. In 2021, an academic study by Chinese institutions recognized the existence of "excessive-work cultures like '996 for the first time.


Background

The culture of overtime work has a long history in Chinese IT companies, where the focus is typically on speed and cost reduction. Companies employ a range of measures, such as reimbursing taxi fares for employees who remain working at the office late into the night, to encourage overtime work. Long time working system brings various diseases and mental disorders to Chinese workers. It is estimated that more than three-quarters of urban workers in big cities like
Beijing } Beijing ( ; ; ), alternatively romanized as Peking ( ), is the capital of the People's Republic of China. It is the center of power and development of the country. Beijing is the world's most populous national capital city, with over 21 ...
,
Shanghai Shanghai (; , , Standard Mandarin pronunciation: ) is one of the four direct-administered municipalities of the People's Republic of China (PRC). The city is located on the southern estuary of the Yangtze River, with the Huangpu River flowin ...
, and
Guangzhou Guangzhou (, ; ; or ; ), also known as Canton () and alternatively romanized as Kwongchow or Kwangchow, is the capital and largest city of Guangdong province in southern China. Located on the Pearl River about north-northwest of Hong Kon ...
suffer from work-related fatigue,
musculoskeletal pain Musculoskeletal disorders (MSDs) are injuries or pain in the human musculoskeletal system, including the joints, ligaments, muscles, nerves, tendons, and structures that support limbs, neck and back. MSDs can arise from a sudden exertion (e.g., ...
,
sleep Sleep is a sedentary state of mind and body. It is characterized by altered consciousness, relatively inhibited sensory activity, reduced muscle activity and reduced interactions with surroundings. It is distinguished from wakefulness by a de ...
or eating disorders, occupational stress, and work-family imbalance. According to China's state-owned media '' People's Daily'', a 2013 survey showed that 98.8% of Chinese IT industry workers said they had health problems. Numerous overwork deaths and suicides have occurred during past decades due to the 996 system and other overtime working system in China. In 2020, a study found that "Chinese businesses are more likely to follow long work hours than American ones". Another study likened 996 culture to "
modern slavery Contemporary slavery, also sometimes known as modern slavery or neo-slavery, refers to institutional slavery that continues to occur in present-day society. Estimates of the number of enslaved people today range from around 38 million to 46 mil ...
", formed through the combination of "unrestricted global capitalism and a Confucian culture of hierarchy and obedience". In 2021, for the first time, a Chinese study recognized the existence of "excessive-work cultures like 996" to an extent that, if not corrected, it can dilute the gains from China's dual circulation policy.


Relevant legislation

The Labour Law of the People's Republic of China states:
Chapter 4 Article 36 The State shall practise a working hour system wherein labourers shall work for no more than eight hours a day and no more than 44 hours a week on an average. Article 41 The employer can prolong work hours due to needs of production or businesses after consultation with its trade union and labourers. The work hours to be prolonged, in general, shall be no longer than one hour a day, or no more than three hours a day if such prolonging is called for due to special reasons and under the condition that the physical health of labourers is guaranteed. The work time to be prolonged shall not exceed, however, 36 hours a month. Article 44 The employer shall pay labourers more wage remunerations than those for normal work according to the following standards in any one of the following cases: (1) Wage payments to labourers no less than 150 percent of their wages if the labourers are asked to work longer hours; (2) Wage payments to labourers no less than 200 percent of their wages if no rest can be arranged afterwards for the labourers asked to work on days of rest; (3) Wage payments to labourers no less than 300 percent of their wages if the labourers are asked to work on legal holidays. Chapter 12 Article 90 If the employer prolongs work hours in violation of stipulations in this Law, labour administrative departments can give it a warning, order it to make corrections, and may impose a fine thereon. Article 91 The employer involved in any one of the following cases that encroach upon the legitimate rights and interests of labourers shall be ordered by labour administrative departments to pay labourers wage remunerations or to make up for economic losses, and may even order it to pay compensation: (2) Refusal to pay labourers wage remunerations for working longer hours;


Companies involved


58.com

In September 2016, the classified advertising website 58.com officially declared its adoption of the 996 working hour system, attracting criticism from employees and social commentators. The company responded that the 996 system would be an encouraged, not compulsory, practice.


ByteDance

A ''CNBC'' article in May 2021 reported that workers at
TikTok TikTok, known in China as Douyin (), is a short-form video hosting service owned by the Chinese company ByteDance. It hosts user-submitted videos, which can range in duration from 15 seconds to 10 minutes. TikTok is an international version o ...
's parent company
ByteDance ByteDance Ltd. () is a Chinese internet technology company headquartered in Beijing and incorporated in the Cayman Islands. Founded by Zhang Yiming, Liang Rubo and a team of others in 2012, ByteDance developed the video-sharing social network ...
were unhappy with the 996 work culture there and that people were turning down job opportunities at TikTok because of it. In November 2021, ByteDance moved away from 996 and mandated somewhat shorter working hours. Nevertheless, on 23 February 2022, the sudden death was reported of a 28-year-old employee at ByteDance, after he posted a message on Maimai, a career and social networking platform, the night before. ByteDance later issued a statement that was shared in an internal letter with its staff in China, according to which the employee felt dizzy after an hour of exercise at the company gym, before he was taken to the hospital. The incident raised scrutiny of the frequent overtime demands of Chinese tech companies.


JD.com

After 58.com's 996 schedule was made known to the public, an internal email from the vice-president Gang He () of
JD.com JD.com, Inc., also known as Jingdong (), internationally known as Joybuy and formerly called 360buy,
was leaked online, which contained a demand for the management team of JD.com to implement the 996 working hour system "on a flexible basis". On 15 March 2019, an employee of JD.com alleged that some departments have begun implementing the 995 schedule (9am-9pm, but 5 days per week), while other departments have already finished doing so. Following the report, the
public relations Public relations (PR) is the practice of managing and disseminating information from an individual or an organization (such as a business, government agency, or a nonprofit organization) to the public in order to influence their perception. ...
department of JD.com announced that overtime work was not compulsory.
Richard Liu Richard Liu Qiangdong (; born March 10, 1973 or February 14, 1974) is a Chinese Internet entrepreneur. He has been called the "Jeff Bezos of China" and his company JD.com has been compared to Amazon due to its business model. Liu founded Jing ...
, the founder of the company, referred to people complaining about the work schedule as "slackers".


Pinduoduo

In early January 2021, the e-commerce platform
Pinduoduo Pinduoduo Inc. (; Pinyin: Pīn duōduō) is a subsidiary of PDD Holdings. It leverages technology to promote and enable the traditional agriculture industry. It has created a platform that connects farmers with consumers directly. In 2021, 16 ...
was accused of forcing its employees to do extremely intensive overtimes, which supposedly led to the
karoshi , which can be translated into "overwork death", is a Japanese term relating to occupation-related sudden death. The most common medical causes of karoshi deaths are heart attacks and strokes due to stress and malnourishment or fasting. Menta ...
death of a 22-year-old worker. Later, the official account of Pinduoduo posted (but deleted shortly afterwards) an answer on
Zhihu Zhihu is a website where questions are created, answered, edited, and organized by the community of its users. Originally based in Chengdu, with creators being from Sichuan, China, its website, zhihu.com, was launched on January 26, 2011. The n ...
, saying "Those who are at the bottom of the society earn their wages at the risk of losing their lives". Just a few days after the early January accident, another employee committed suicide by jumping. On January 10, news sources reported that Pinduoduo fired an employee who posted photos showing his colleague being carried into an ambulance.


Youzan

In January 2019, an employee of Youzan stated on the social platform Maimai that their supervisor had enforced the 996 schedule. Bai Ya, the CEO of Youzan, replied, "it would be a good thing to look back at a few years later". Some media outlets criticized this schedule. Later that month, the Labour Supervision Group of
Xihu District, Hangzhou Xihu District () is one of ten urban districts of the prefecture-level city of Hangzhou, the capital of Zhejiang Province, East China, named after and containing the West Lake. It has an area of , and a population of 520,000. The postal code is ...
announced that the company was under investigation.


Others

At least 40 companies, including
Huawei Huawei Technologies Co., Ltd. ( ; ) is a Chinese multinational technology corporation headquartered in Shenzhen, Guangdong, China. It designs, develops, produces and sells telecommunications equipment, consumer electronics and various smar ...
and Alibaba Group, have implemented the 996 schedule or an even more intensive alternative.


Online protests


996.ICU GitHub campaign

On 26 March 2019, the 996.ICU repository and website were created. The repository on
GitHub GitHub, Inc. () is an Internet hosting service for software development and version control using Git. It provides the distributed version control of Git plus access control, bug tracking, software feature requests, task management, continu ...
states that the name "996.icu" refers to how developers who work under the 996 system (9AM–9PM, 6 days per week) would risk poor health and a possible stay in an
intensive care unit 220px, Intensive care unit An intensive care unit (ICU), also known as an intensive therapy unit or intensive treatment unit (ITU) or critical care unit (CCU), is a special department of a hospital or health care facility that provides intensi ...
. The movement's slogan is "developers' lives matter". Two days later, on 28 March 2019, the repository had already received 50 thousand stars, and 100 thousand stars on 30 March 2019, which made it the top trending repository on GitHub. The repository reached 120 thousand stars on 31 March 2019, and 200 thousand stars on 9 April 2019, making it the second most starred repository on GitHub. The flurry of activity led to the "issue" page of the repository to be flooded with spam and shut down, which was hotly discussed on
Zhihu Zhihu is a website where questions are created, answered, edited, and organized by the community of its users. Originally based in Chengdu, with creators being from Sichuan, China, its website, zhihu.com, was launched on January 26, 2011. The n ...
, Sina Weibo, and
WeChat WeChat () is a Chinese instant messaging, social media, and mobile payment app developed by Tencent. First released in 2011, it became the world's largest standalone mobile app in 2018, with over 1 billion monthly active users. WeChat has b ...
. The original aim of the repository was to list the companies that use the 996 working hour system, but it soon developed into a movement; the was created to explicitly prohibit companies using the 996 system from using open source code licensed under it.


Browser blacklist

On 2 April 2019, it was widely reported that
Tencent Tencent Holdings Ltd. () is a Chinese multinational technology and entertainment conglomerate and holding company headquartered in Shenzhen. It is one of the highest grossing multimedia companies in the world based on revenue. It is also the wo ...
's
QQ browser QQ Browser is a web browser developed by Mainland Chinese technology company Tencent. It utilizes two browser engines: WebKit and Trident. Previously, Tencent had developed Tencent Explorer (Tencent TE) and Tencent TT two browsers based on the T ...
and
WeChat WeChat () is a Chinese instant messaging, social media, and mobile payment app developed by Tencent. First released in 2011, it became the world's largest standalone mobile app in 2018, with over 1 billion monthly active users. WeChat has b ...
, Alibaba's
UC Browser UC Browser is a web browser developed by mobile internet company UCWeb, a subsidiary of the Alibaba Group. It was the most popular mobile browser in India and Indonesia, and the second most popular one in China as of 2017. Its world-wide brow ...
,
Qihoo 360 Qihoo 360 (; approximate pronunciation CHEE-hoo), full name 360 Security Technology Inc., is a Chinese internet security company that has developed the antivirus software programs 360 Safeguard and 360 Mobile Safe, the Web browser 360 Secure Br ...
's 360 Browser, and many other Chromium-based Mainland Chinese browsers blocked the 996.icu repository on GitHub, describing it as "an illegal and fraudulent site".


Support by Microsoft employees

On 18 April 2019, employees at
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washin ...
and GitHub created a GitHub repository named "support.996.ICU" in support of the 996.ICU campaign, which they believe could be under threat of Chinese government censorship.


Reactions


Support

Jack Ma Jack Ma Yun (; born 10 September 1964) is a Chinese business magnate, investor and philanthropist. He is the co-founder and former executive chairman of Alibaba Group, a multinational technology conglomerate. In addition, he co-founded Yunfen ...
stated that workers should consider 996 "a huge blessing" as there is no way to "achieve the success newant without paying extra effort and time", while
Richard Liu Richard Liu Qiangdong (; born March 10, 1973 or February 14, 1974) is a Chinese Internet entrepreneur. He has been called the "Jeff Bezos of China" and his company JD.com has been compared to Amazon due to its business model. Liu founded Jing ...
, founder of JD.com, said that "
Slackers A slacker is someone who habitually work aversion, avoids work or lacks work ethic. Origin According to different sources, the term ''slacker'' dates back to about 1790 or 1898. "Slacker" gained some recognition during the UK, British Gezira Sch ...
are not my brothers!"
Jason Calacanis Jason McCabe Calacanis (born November 28, 1970) is an American Internet entrepreneur, angel investor, author and podcaster. His first company was part of the dot-com era in New York. His second venture, Weblogs, Inc., a publishing company tha ...
, an entrepreneur and angel investor, describes 996 as "the same exact work ethic that built America".


Criticism

Several Chinese media outlets criticized the 996 working system. Xin Shi Ping of the
Xinhua News Agency Xinhua News Agency (English pronunciation: )J. C. Wells: Longman Pronunciation Dictionary, 3rd ed., for both British and American English, or New China News Agency, is the official state news agency of the People's Republic of China. Xinhua ...
said that the system "violates labor law and overtakes health and the future. It does harm to hard-working workers and it is a misunderstanding of the hard-working spirit". '' People's Daily'' says that "advocating 'hard work' does not mean resorting to and enforcing the 996 system", while the China News Service says that "It is unnecessary to exchange life for money". ''
Beijing Daily ''Beijing Daily'' () is the official newspaper of the Beijing municipal committee of the Chinese Communist Party (CCP). Founded on October 1, 1952, it has since 2000 been owned by the Beijing Daily Group, which also runs eight other newspapers. It ...
'' criticized Jack Ma and Richard Liu for "boasting" the 996 work schedule, claiming that "It's aimed at disguising reduction of salary of lay-off", while Wang Xinya, a writer for '' Banyuetan'', stated that some entrepreneurs disregarded the law and associate 996 with hard work, calling it "poisonous" chicken soup. Wang also stated that the system has nothing to do with employee diligence, but has everything to do with company interests. Dutch programmer
Guido van Rossum Guido van Rossum (; born 31 January 1956) is a Dutch programmer best known as the creator of the Python programming language, for which he was the "benevolent dictator for life" (BDFL) until he stepped down from the position on 12 July 2018 ...
remarked that the 996 work schedule is "inhumane". In 2021, Chinese scholars stressed on policy-makers that "there is a need to reform work policies to realize the lowering of working time per worker in China (and also to curb excessive-work cultures like 996)". They argued, without such initiatives the dual circulation policy is doomed to fail.


Legal issues

The 996 working hour system was deemed illegal by the
Supreme People's Court The Supreme People's Court of the People's Republic of China (SPC; ) is the highest court of the People's Republic of China. It hears appeals of cases from the high people's courts and is the trial court for cases about matters of nation ...
on 27 August 2021. However, it has been doubted whether it will be fully enforced.


See also

*
Buddha-like mindset Buddha-like (), or fo xi using its Chinese pronunciation, is a buzzword used in China to describe young people who reject the rat race of the contemporary workaholic Chinese society in favour of a tranquil, apathetic life. The term is a neologism ...
*
Eight-hour day The eight-hour day movement (also known as the 40-hour week movement or the short-time movement) was a social movement to regulate the length of a working day, preventing excesses and abuses. An eight-hour work day has its origins in the ...
*
Forty-Hour Week Convention, 1935 Forty-Hour Week Convention, 1935 is an International Labour Organization International Labour Organization#International Labour Conference, Convention. It was established in 1935, with the preamble stating: Ratifications As of 2023, the conve ...
*
Karōshi , which can be translated into "overwork death", is a Japanese term relating to occupation-related sudden death. The most common medical causes of karoshi deaths are heart attacks and strokes due to stress and malnourishment or fasting. Menta ...
* Lochner v. New York,
Lochner era The ''Lochner'' era is a period in American legal history from 1897 to 1937 in which the Supreme Court of the United States is said to have made it a common practice "to strike down economic regulations adopted by a State based on the Court's o ...
* Simple living *
Tang ping ''Tang ping'' () is a lifestyle and social protest movement in China beginning in April 2021. It is a rejection of societal pressures to overwork, such as in the 996 working hour system, which is often regarded as a rat race with ever diminishing ...
*
Wage theft Wage theft is the failing to pay wages or provide employee benefits owed to an employee by contract or law. It can be conducted by employers in various ways, among them failing to pay overtime; violating minimum-wage laws; the misclassificati ...
*
Working time Working(laboring) time is the period of time that a person spends at paid labor. Unpaid labor such as personal housework or caring for children or pets is not considered part of the working week. Many countries regulate the work week by law, ...


Notes


References


External links


996.icu
* * {{Portal bar, China, Company, Organized labor GitHub Labor rights Information technology in China Economy of China Labor in China Chinese labour law Ethically disputed working conditions