*astTECS is an Indian

telecom company A telephone company, also known as a telco, telephone service provider, or telecommunications operator, is a kind of communications service provider (CSP), more precisely a telecommunications service provider (TSP), that provides telecommunicat ...

, which provides enterprise telecom products and

Asterisk The asterisk ( ), from Late Latin , from Ancient Greek , ''asteriskos'', "little star", is a typographical symbol. It is so called because it resembles a conventional image of a heraldic star. Computer scientists and mathematicians often voc ...

-based

open source Open source is source code that is made freely available for possible modification and redistribution. Products include permission to use the source code, design documents, or content of the product. The open-source model is a decentralized sof ...

communication services, headquartered in Bangalore, India. The company is ISO 9001:2008 and ISO 9001:2015 certified. In 2013, *astTECS was featured in the

Red Herring A red herring is a figurative expression referring to a logical fallacy in which a clue or piece of information is or is intended to be misleading, or distracting from the actual question. Red herring may also refer to: Animals * Red herring (fis ...

Global Top 100 Winners List and Asia Top 100 Winners.

History and overview

The company was founded in 2010 and developed its first open source IP PBX system. The company specializes in

-based VoIP services and products. In 2012, *astTECS launched an NTP 2012 Policy compliant IP PBX series with video conferencing facility. In October 2012, the company expanded its operation in South Africa and the Middle East through partners. In September 2014 *astTECS also appointed a partner in

Fiji Fiji ( , ,; fj, Viti, ; Fiji Hindi: फ़िजी, ''Fijī''), officially the Republic of Fiji, is an island country in Melanesia, part of Oceania in the South Pacific Ocean. It lies about north-northeast of New Zealand. Fiji consists ...

and started its operation in many parts of India like New Delhi, Pune, Indore, Cochin, Mumbai and

Coimbatore Coimbatore, also spelt as Koyamputhur (), sometimes shortened as Kovai (), is one of the major metropolitan cities in the Indian state of Tamil Nadu. It is located on the banks of the Noyyal River and surrounded by the Western Ghats. Coimbato ...

. It launched ''*astTECS IP PBX'' for the hospitality industry in June 2014 and ''*astTECS IP PBX'' for educational institutions in June 2016. As of August 2016, it also has offices in Ghana and Botswana. In June 2017, *astTECS announced the launch of *astPG 30 and *astPG 60 PRI Gateway. In July 2017, It launched an IP PBX for

small and medium-sized businesses Small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) are businesses whose personnel and revenue numbers fall below certain limits. The abbreviation "SME" is used by international organizations such as the World Bank ...

. The company started providing cloud-based voice logging services since November 2017. In May 2018, *astTECS launched *astTRAC, a location tracking CRM system, and *astDial, mobile cloud telephony for contact centers.

Product and services

* IP PBX * Call Center Dialer *

Voice logger Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded ...

* Interactive voice response * Video conference * Gateways * Interface cards * IP Phones * CRM * SBC * Open Source Technology:

Elastix Elastix is an unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing. The El ...

, A2Billing, VICIdial * Training on Asterisk: *astTECS Academy

Accreditations

It is independently accredited and assesses a wide range of standards and other specifications, including: * ISO 9001:2008 * ISO 9001:2015

Awards and recognition

's Top 100 Global Award, 2013. * Red Herring's Asia Top 100 Winners, 2013. * Listed amongst the Top 20 Most promising Open Source Solutions Service Providers, 2015. * Brand of the Year 2016 by Silicon India Magazine. * Listed amongst the Top 20 Most Promising Call Center Technology Solution Providers, 2016 by CIO Review. * Listed amongst the Top 10 Made in India Brands 2017 by SME Channel Magazine.

References

External links