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Social intelligence is the capacity to know oneself and to know others. Social intelligence is learned and develops from experience with people and learning from success and failures in social settings. Social intelligence is the ability to understand your own and others actions. It is also known as "tact" or "
common sense ''Common Sense'' is a 47-page pamphlet written by Thomas Paine in 1775–1776 advocating independence from Great Britain to people in the Thirteen Colonies. Writing in clear and persuasive prose, Paine collected various moral and political argu ...
", or "street smarts". It is an important interpersonal skill that will help individuals succeed in all aspects of their lives.


Definitions

Social scientist Social science is one of the branches of science, devoted to the study of societies and the relationships among individuals within those societies. The term was formerly used to refer to the field of sociology, the original "science of socie ...
Ross Honeywill Ross Honeywill is an Australian social scientist. His books have been published in the US, China, Australia and New Zealand. An Adjunct Associate Professor in business and economics, Honeywill is Executive Director of the Centre for Social Ec ...
postulates that social intelligence is an aggregated measure of self- and social-awareness, evolved social beliefs and attitudes, and a capacity and appetite to manage complex social change.
Neuropsychologist Neuropsychology is a branch of psychology concerned with how a person's cognition and behavior are related to the brain and the rest of the nervous system. Professionals in this branch of psychology often focus on how injuries or illnesses of t ...
Nicholas Humphrey Nicholas Keynes Humphrey (born 27 March 1943) is an English neuropsychologist based in Cambridge, known for his work on evolution of primate intelligence and consciousness. He studied mountain gorillas with Dian Fossey in Rwanda; he was the fi ...
believes that it is social intelligence that defines who we are as humans. The original definition (by
Edward Thorndike Edward Lee Thorndike (August 31, 1874 – August 9, 1949) was an American psychologist who spent nearly his entire career at Teachers College, Columbia University. His work on comparative psychology and the learning process led to the theory o ...
in 1920) is "the ability to understand and manage men and women and boys and girls, to act wisely in human relations". It is thus equivalent to
interpersonal intelligence The theory of multiple intelligences proposes the differentiation of human intelligence into specific modalities of intelligence, rather than defining intelligence as a single, general ability. The theory has been criticized by mainstream psych ...
, one of the types of intelligence identified in
Howard Gardner Howard Earl Gardner (born July 11, 1943) is an American developmental psychologist and the John H. and Elisabeth A. Hobbs Research Professor of Cognition and Education at the Harvard Graduate School of Education at Harvard University. He is cur ...
's
theory of multiple intelligences The theory of multiple intelligences proposes the differentiation of human intelligence into specific modalities of intelligence, rather than defining intelligence as a single, general ability. The theory has been criticized by mainstream psycho ...
, and closely related to
theory of mind In psychology, theory of mind refers to the capacity to understand other people by ascribing mental states to them (that is, surmising what is happening in their mind). This includes the knowledge that others' mental states may be different fro ...
. An updated definition coined by
Nancy Cantor Nancy Ellen Cantor (born April 2, 1952) is an American academic administrator and the chancellor of Rutgers University-Newark, in Newark, New Jersey. A social psychologist, Cantor is recognized for her scholarly contributions to the understanding ...
and John F. Kihlstrom in 1987 is “the individual's fund of knowledge about the social world." More recently in 2006 Professor Eleni Andreou described social intelligence as being similar to "social skills and competence" Social intelligence and interpersonal intelligence were previously believed to be closely related, however, the two subjects diverged into two unique fields of study. Other authors have restricted the definition to deal only with knowledge of social situations, perhaps more properly called
social cognition Social cognition is a sub-topic of various branches of psychology that focuses on how people process, store, and apply information about other people and social situations. It focuses on the role that cognitive processes play in social interactio ...
or
social marketing intelligence Social marketing intelligence is the method of extrapolating valuable information from social network interactions and data flows that can enable companies to launch new products and services into the market at greater speed and lower cost. This ...
, as it pertains to trending socio-psychological advertising and marketing strategies and tactics. According to Sean Foleno, social intelligence is a person's competence to optimally understand one's environment and react appropriately for socially successful conduct. The multiple definitions listed indicate there is yet to be a consensus on the operational definition of social intelligence.


Hypothesis

The social intelligence hypothesis states that social intelligence, that is, complex socialization such as politics, romance, family relationships, quarrels, collaboration, reciprocity, and altruism, *(1) was a driving force in developing the size of human brains or "executive brains" *(2) today provides our ability to use those large brains in complex social circumstances. This hypothesis claims that the demands of living together is what drives our need for intelligence, and that social intelligence is an evolutionary adaptation for dealing with highly complex social situations, as well as gaining and maintaining power in social groups. Archaeologist Steve Mithen believes that there are two key evolutionary periods of human brain growth that contextualize the social intelligence hypothesis. The first was about two million years ago, when the brain more than doubled in size. Mithen believes that this growth was because people were living in larger, more complex groups, and had to keep track of more people and relationships. These changes required a greater mental capacity and, in turn, a larger brain size.Steven Mithen Professor in Archaeology, School of Archaeology, Geography and Environmental Science, University of Reading – http://www.reading.ac.uk/archaeology/about/staff/s-j-mithen.aspx The second key growth period in human brain size occurred between 600,000 and 200,000 years ago, when the brain reached its modern size. While this growth is still not fully explained, Mithen believes that it is related to the evolution of language.
Language Language is a structured system of communication. The structure of a language is its grammar and the free components are its vocabulary. Languages are the primary means by which humans communicate, and may be conveyed through a variety of met ...
may be the most complex cognitive task we undertake. Language is directly related to social intelligence because it is primarily used to mediate
social relationships A social relation or also described as a social interaction or social experience is the fundamental unit of analysis within the social sciences, and describes any voluntary or involuntary interpersonal relationship between two or more individuals ...
. Social intelligence was a critical factor in brain growth. Social and cognitive complexity co-evolve.


Measurement

The social intelligence quotient (SQ) is a statistical abstraction, similar to the ‘standard score’ approach used in
IQ tests An intelligence quotient (IQ) is a total score derived from a set of standardized tests or subtests designed to assess human intelligence. The abbreviation "IQ" was coined by the psychologist William Stern for the German term ''Intelligenzq ...
, with a mean of 100. Scores of 140 or above are considered to be very high. Unlike the standard IQ test, it is not a fixed model. It leans more toward
Jean Piaget Jean William Fritz Piaget (, , ; 9 August 1896 – 16 September 1980) was a Swiss psychologist known for his work on child development. Piaget's theory of cognitive development and epistemological view are together called " genetic epistemolog ...
's theory that intelligence is not a fixed attribute, but a complex hierarchy of information-processing skills underlying an adaptive equilibrium between the individual and the environment. Therefore, an individual can change their SQ by altering their attitudes and behavior in response to their social environment. SQ has until recently been measured by techniques such as question and answer sessions. These sessions assess the person's
pragmatic Pragmatism is a philosophical movement. Pragmatism or pragmatic may also refer to: *Pragmaticism, Charles Sanders Peirce's post-1905 branch of philosophy *Pragmatics, a subfield of linguistics and semiotics *''Pragmatics'', an academic journal in ...
abilities to test eligibility in certain special education courses; however, some tests have been developed to measure social intelligence. This test can be used when diagnosing
autism spectrum disorder The autism spectrum, often referred to as just autism or in the context of a professional diagnosis autism spectrum disorder (ASD) or autism spectrum condition (ASC), is a neurodevelopmental disorder, neurodevelopmental condition (or conditions) ...
s. This test can also be used to check for some non-autistic or semi-autistic conditions such as
semantic pragmatic disorder Social (pragmatic) communication disorder (SPCD) - previously called semantic-pragmatic disorder (SPD) or pragmatic language impairment (PLI) - is a disorder in understanding pragmatic aspects of language. People with SPCD have special challenges w ...
or SPD,
schizophrenia Schizophrenia is a mental disorder characterized by continuous or relapsing episodes of psychosis. Major symptoms include hallucinations (typically hearing voices), delusions, and disorganized thinking. Other symptoms include social withdra ...
,
dyssemia Dyssemia is a difficulty with receptive and/or expressive nonverbal communication. The word comes from the Greek roots ''dys'' (difficulty) and ''semia'' (signal). The term was coined by psychologists Marshall Duke and Stephen Nowicki in their 1 ...
and
ADHD Attention deficit hyperactivity disorder (ADHD) is a neurodevelopmental disorder characterised by excessive amounts of inattention, hyperactivity, and impulsivity that are pervasive, impairing in multiple contexts, and otherwise age-inapp ...
. Some social intelligence measures exist which are self-report. Although easy to administer, there is some question as to whether self-report social intelligence measures would better be interpreted in terms of social
self-efficacy In psychology, self-efficacy is an individual's belief in their capacity to act in the ways necessary to reach specific goals. The concept was originally proposed by the psychologist Albert Bandura. Self-efficacy affects every area of human endea ...
(that is, one's confidence in one's ability to deal with social information). Since low SQ individuals may not have skills necessary to communicate with customers and/or co-workers, they are most successful with minimal customer interaction, smaller groups, or independent work. People with SQs over 120 are considered socially skilled, and may work exceptionally well with jobs that involve direct contact and communication with other people. George Washington University Social Intelligence Test: Is one of the only ability measures available for assessing social intelligence and was created in June 1928 by Dr.Thelma Hunt a psychologist from George Washington University. It was originally proposed as a measurement of a person's capacity to deal with people and social relationships. The test is designed to assess various social abilities which consisted of observing human behavior, social situation judgement, name & face memory and
theory of mind In psychology, theory of mind refers to the capacity to understand other people by ascribing mental states to them (that is, surmising what is happening in their mind). This includes the knowledge that others' mental states may be different fro ...
from facial expressions. The George Washington University Social Intelligence Test revised second edition consists of items as quoted: * Observation of human behavior * Recognition of the mental state of the speaker * Memory for names and faces * Judgment in social situations * Sense of humor


Differences from intelligence

Nicholas Humphrey points to a difference between intelligence being measured by
IQ test An intelligence quotient (IQ) is a total score derived from a set of standardized tests or subtests designed to assess human intelligence. The abbreviation "IQ" was coined by the psychologist William Stern (psychologist), William Stern for th ...
s and social intelligence. Some autistic children are extremely intelligent because they have well developed skills of observing and memorizing information, however they have low social intelligence. For a long time, the field was dominated by
behaviorism Behaviorism is a systematic approach to understanding the behavior of humans and animals. It assumes that behavior is either a reflex evoked by the pairing of certain antecedent (behavioral psychology), antecedent stimuli in the environment, o ...
, that is, the theory that one could understand animals including humans, just by observing their behavior and finding
correlation In statistics, correlation or dependence is any statistical relationship, whether causal or not, between two random variables or bivariate data. Although in the broadest sense, "correlation" may indicate any type of association, in statistics ...
s. But recent theories indicate that one must consider the inner structure behavior.Honeywill, Ross 2015, Social intelligence is also being able to make important social decisions which can change your life ''The Man Problem: destructive masculinity in Western culture'', Palgrave Macmillan, New York.


Digital age

Social intelligence has declined in the
digital age The Information Age (also known as the Computer Age, Digital Age, Silicon Age, or New Media Age) is a historical period that began in the mid-20th century. It is characterized by a rapid shift from traditional industries, as established during t ...
. Previously individuals would engage in conversations with people next to them in line or on the train but now they are often looking at their smartphones. Since social intelligence is learned and takes practice, experts are worried that the increase in digital communication will harm social intelligence skills.


Additional views

Social intelligence is closely related to
cognition Cognition refers to "the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses". It encompasses all aspects of intellectual functions and processes such as: perception, attention, thought, ...
and
emotional intelligence Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions. People with high emotional intelligence can emotion recognition, recognize their own emotions and those of others, use em ...
. Research psychologists studying social cognition and social
neuroscience Neuroscience is the scientific study of the nervous system (the brain, spinal cord, and peripheral nervous system), its functions and disorders. It is a multidisciplinary science that combines physiology, anatomy, molecular biology, development ...
have discovered many principles in which human social intelligence operates. In early work on this topic, psychologists
Nancy Cantor Nancy Ellen Cantor (born April 2, 1952) is an American academic administrator and the chancellor of Rutgers University-Newark, in Newark, New Jersey. A social psychologist, Cantor is recognized for her scholarly contributions to the understanding ...
and
John Kihlstrom John Frederick Kihlstrom (born October 24, 1948) is an American cognitive social psychologist. He is Professor Emeritus in the Department of Psychology at the University of California, Berkeley, where he originally began teaching in 1997. In 2013, ...
outlined the kinds of concepts people use to make sense of their social relations (e.g., "What situation am I in?, What kind of person is this?, Who is talking to me?"), the rules they use to draw inferences ("What did he mean by that?") and plan actions ("What am I going to do about it?"). More recently, popular science writer
Daniel Goleman Daniel Goleman (born March 7, 1946) is an author, psychologist, and science journalist. For twelve years, he wrote for ''The New York Times'', reporting on the brain and behavioral sciences. His 1995 book ''Emotional Intelligence'' was on ''Th ...
has drawn on
social neuroscience Social neuroscience is an interdisciplinary field devoted to understanding the relationship between social experiences and biological systems. Humans are fundamentally a social species, rather than solitary. As such, '' Homo sapiens'' create eme ...
research to propose that social intelligence is made up of social awareness (including
empathy Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position. Definitions of empathy encompass a broad range of social, co ...
, attunement,
empathic accuracy In psychology, empathic accuracy is a measure of how accurately one person can infer the thoughts and feelings of another person. The term was introduced in 1988, in conjunction with the term "empathic inference," by psychologists William Ickes an ...
, and
social cognition Social cognition is a sub-topic of various branches of psychology that focuses on how people process, store, and apply information about other people and social situations. It focuses on the role that cognitive processes play in social interactio ...
) and social facility (including synchrony, self-presentation,
influence Influence or influencer may refer to: *Social influence, in social psychology, influence in interpersonal relationships ** Minority influence, when the minority affect the behavior or beliefs of the majority *Influencer marketing, through individ ...
, and concern). Goleman's research indicates that our social relationships have a direct effect on our physical health, and the deeper the relationship the deeper the impact. Effects include blood flow, breathing, mood such as fatigue and depression, and weakening of the immune system. It is believed that intelligence is amplified by increased social interactions as declared by researcher Raymond H. Hartjen. This suggests that children require continuous opportunities for interpersonal experiences in order to develop a keen 'inter-personal psychology'. Traditional classrooms do not permit the interaction of complex social behavior. Instead, students in traditional settings are treated as learners who must be infused with more and more complex forms of information. The structure of schools today allows very few of these skills, critical for survival in the world, to develop. Because we so limit the development of the skills of "natural psychologist" in traditional schools, graduates enter the job market handicapped to the point of being incapable of surviving on their own. In contrast, students who have had an opportunity to develop their skills in multi-age classrooms and at democratic settings rise above their less socially skilled peers. They have a good sense of self, know what they want in life and have the skills to begin their quest. The issue here is psychology versus social intelligence—as a separate and distinct perspective, seldom articulated. An appropriate introduction contains certain hypothetical assumptions about social structure and function, as it relates to intelligence defined and expressed by groups, constrained by cultural expectations that assert potential realities, but make no claims that there is an "exterior" social truth to be defined. This perspective pursues the view that social structures can be defined with the warning that what is mapped into the structure and how that information is stored, retrieved, and decided upon are variable, but can be contained in an abstract and formal grammar—a sort of game of definitions and rules that permit and project an evolving intelligence. Two halves of the coin: one half psychology; the other half social. Unfortunately, most references to social intelligence relate to an individual's social skills. Not mentioned, and more important, is how social intelligence (speaking of a group or assembly of groups) processes information about the world and shares it with participants in the group(s). Are there social structures or can they be designed to accumulate and reveal information to the individual or to other groups. The bigger question is how groups and societies map the environment (ecological, social and personal) into a social structure. How is that structure able to contain a worldview and to reveal that view to the participants? How are decisions made? J. P. Guilford was the first researcher to approach the problem of social intelligence from the measurement viewpoint. He had developed a test of social intelligence, and suggested that the social intelligence is a unit, that does not depend on common intellectual factor, but related with the comprehension of behavioral information.


See also


References


External links


The Social Intelligence Lab




Times Online
The Social Brain
Social Neuroscience

Dr.
Karl Albrecht Karl Hans Albrecht (; 20 February 1920 – 16 July 2014) was a German entrepreneur who founded the discount supermarket chain Aldi with his brother Theo. He was for many years the richest person in Germany. In February 2014, he was ranked the ...
, Wiley 2005.
The Social Intelligence Profile
– self-assessment instrument by Dr. Karl Albrecht.
Daniel Goleman's blog and current research


John Kihlstrom and
Nancy Cantor Nancy Ellen Cantor (born April 2, 1952) is an American academic administrator and the chancellor of Rutgers University-Newark, in Newark, New Jersey. A social psychologist, Cantor is recognized for her scholarly contributions to the understanding ...
, in R.J. Sternberg (Ed.), Handbook of intelligence, 2nd ed. (pp. 359–379). Cambridge, U.K.: Cambridge University Press. *{{cite journal , date =October 23, 2006 , title =Is Social Intelligence More Useful than IQ? , journal =Talk of the Nation, NPR , url =https://www.npr.org/templates/story/story.php?storyId=6368484
A Treatise on Messaging and Society Today: The Genesis of the Social Intelligence Architect and the Advent of the Integrated Media Services Organization (IMSO)
Intelligence by type Interpersonal relationships Personality theories Life skills