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Servants' quarters are those parts of a building, traditionally in a private house, which contain the domestic offices and
staff Staff may refer to: Pole * Staff, a weapon used in stick-fighting ** Quarterstaff, a European pole weapon * Staff of office, a pole that indicates a position * Staff (railway signalling), a token authorizing a locomotive driver to use a particula ...
accommodation. From the late 17th century until the early 20th century, they were a common feature in many large houses. Sometimes they are an integral part of a smaller house—in the basements and attics, especially in a
town house A townhouse, townhome, town house, or town home, is a type of terraced housing. A modern townhouse is often one with a small footprint on multiple floors. In a different British usage, the term originally referred to any type of city residence ...
, while in larger houses they are often a purpose-built adjacent wing or block. In architectural descriptions and guidebooks of stately homes, the servants' quarters are frequently overlooked, yet they form an important piece of
social history Social history, often called the new social history, is a field of history that looks at the lived experience of the past. In its "golden age" it was a major growth field in the 1960s and 1970s among scholars, and still is well represented in his ...
, often as interesting as the principal part of the house itself.


Origins

Before the late 17th century, servants dined, slept and worked in the main part of the house with their employers, sleeping wherever space was available. The principal reception room of a house—often known as the
great hall A great hall is the main room of a royal palace, castle or a large manor house or hall house in the Middle Ages, and continued to be built in the country houses of the 16th and early 17th centuries, although by then the family used the gr ...
—was completely communal regardless of hierarchy within the household. Before this period only the very grandest houses and the royal palaces such as
Hampton Court Hampton Court Palace is a Grade I listed royal palace in the London Borough of Richmond upon Thames, southwest and upstream of central London on the River Thames. The building of the palace began in 1514 for Cardinal Thomas Wolsey, the chi ...
,
Audley End Audley End House is a largely early 17th-century country house outside Saffron Walden, Essex, England. It is a prodigy house, known as one of the finest Jacobean houses in England. Audley End is now one-third of its original size, but is sti ...
and
Holdenby House Holdenby House is a historic country house in Northamptonshire, traditionally pronounced, and sometimes spelt, Holmby. The house is situated in the parish of Holdenby, six miles (10 km) northwest of Northampton and close to Althorp. It is a ...
, had distinct secondary areas. These areas, often courtyards known as the Kitchen of Base court, were not exclusively for the servants, and neither were they inconspicuous. At Hampton court the lesser courtyard forms part of the formal processional route under an ornate
clock tower Clock towers are a specific type of structure which house a turret clock and have one or more clock faces on the upper exterior walls. Many clock towers are freestanding structures but they can also adjoin or be located on top of another buildi ...
to the more grand areas of the palace. Servants in (before ?) the late 17th century had a greater
social standing Social stratification refers to a society's categorization of its people into groups based on socioeconomic factors like wealth, income, race, education, ethnicity, gender, occupation, social status, or derived power (social and political). As ...
than their 18th century counterparts. They included gentlewomen and various poorer relations of the owners, and there were also far more of them. In 1585, the Earl of Derby had a household of 115 people, while forty years later the
Earl of Dorset Earl of Dorset is a title that has been created at least four times in the Peerage of England. Some of its holders have at various times also held the rank of marquess and, from 1720, duke. A possible first creation is not well documented. Abou ...
was still maintaining a household of 111, all of whom were reported to be living in great state.Girouard p 139 By 1722, the more elevated Duke of Chandos had a household of 90, 16 of whom were members of his private
orchestra An orchestra (; ) is a large instrumental ensemble typical of classical music, which combines instruments from different families. There are typically four main sections of instruments: * bowed string instruments, such as the violin, viola, c ...
rather than domestic servants. The reduction in staff numbers went hand in hand with the reduction of ceremony. The formalities of presenting food to the entire gathered household in the hall with ceremonies of bowing, kissing and kneeling and cupbearers were disappearing and servants were becoming less obvious. Roger Pratt is the architect credited with pioneering the removal of servants from dining in the great hall. In 1650 at Coleshill House Pratt designed the first purpose-built servants' hall in the basement. By the end of the century, the arrangement was common; the only servants left in the hall were those waiting for a summons. By the late 17th century, the idea of giving servants their own designated areas had been adopted not only in the houses of the aristocracy, as at Coleshill, but also in those of the
gentry Gentry (from Old French ''genterie'', from ''gentil'', "high-born, noble") are "well-born, genteel and well-bred people" of high social class, especially in the past. Word similar to gentle imple and decentfamilies ''Gentry'', in its widest c ...
such as
Belton House Belton House is a Grade I listed country house in the parish of Belton near Grantham in Lincolnshire, England, built between 1685 and 1688 by Sir John Brownlow, 3rd Baronet. It is surrounded by formal gardens and a series of avenues leading ...
. This improved privacy and kept cooking smells, noise, and any other indelicacies of the lower classes away from their more cultivated employers, thus allowing the great hall and its adjoining rooms to be more tastefully decorated and specifically employed. It was essential that servants were close at hand, so they were given their own specific floors, usually the lowest and the highest. These floors were often, as at Belton, distinguished by a different fenestration from the rooms of the employers in between. Hence at Belton can be seen the small windows of the semi-basement containing the kitchens, pantries and servants' dining halls. Above are the large windows lighting the principal rooms, while right at the top of the house are again the small windows of the servants’ bedrooms. These rooms which were entirely in main block of the house, and constituted distinct servants' quarters, were to be the forerunner of the service wing. While Belton was being completed, a change was taking place in architecture with more classical genres of the continental Baroque being introduced.
Chatsworth House Chatsworth House is a stately home in the Derbyshire Dales, north-east of Bakewell and west of Chesterfield, England. The seat of the Duke of Devonshire, it has belonged to the Cavendish family since 1549. It stands on the east bank of the ...
and
Castle Howard Castle Howard is a stately home in North Yorkshire, England, within the civil parish of Henderskelfe, located north of York. It is a private residence and has been the home of the Carlisle branch of the Howard family for more than 300 years ...
are symbolic of this period. The Baroque house introduced revolutionary changes to the layout and introduction of the
state apartments A state room in a large European mansion is usually one of a suite of very grand rooms which were designed for use when entertaining royalty. The term was most widely used in the 17th and 18th centuries. They were the most lavishly decorated in ...
, and brought innovations in the lives of the staff who were now to be firmly lodged in their places downstairs. The new Baroque fashion, and that of
Palladianism Palladian architecture is a European architectural style derived from the work of the Venetian architect Andrea Palladio (1508–1580). What is today recognised as Palladian architecture evolved from his concepts of symmetry, perspective and ...
which quickly followed it, swept away the double pile concept of one compact block with sets of rooms back to back as at Belton in favour of houses having at their centre a grand
corps de logis In architecture, a ''corps de logis'' () is the principal block of a large, (usually classical), mansion or palace. It contains the principal rooms, state apartments and an entry.Curl, James Stevens (2006). ''Oxford Dictionary of Architecture ...
flanked by long wings or pavilions, which in
Palladio Andrea Palladio ( ; ; 30 November 1508 – 19 August 1580) was an Italian Renaissance architect active in the Venetian Republic. Palladio, influenced by Roman and Greek architecture, primarily Vitruvius, is widely considered to be one of t ...
's original conception had been the mere farm buildings of what were small country villas. These wings became adapted in design to house the staff, and other secondary rooms. A second distinguishing feature of this new era was that flat lead roofs often replaced the former attics where the servants had slept. This lack of space was compensated in the new houses by the entire ground floor being given over to servants. This floor, usually built of rusticated stone, was beneath the larger and grander
piano nobile The ''piano nobile'' ( Italian for "noble floor" or "noble level", also sometimes referred to by the corresponding French term, ''bel étage'') is the principal floor of a palazzo. This floor contains the main reception and bedrooms of the ho ...
occupied by the employers. Ornate external staircases were built to the front door which was now clearly on the first floor. The nobility now had minimal contact with those living downstairs.


The 18th century servant

It was not uncommon for the service wings to be the same size as the main part of the house which they served, or even larger than it. At the Baroque
Castle Howard Castle Howard is a stately home in North Yorkshire, England, within the civil parish of Henderskelfe, located north of York. It is a private residence and has been the home of the Carlisle branch of the Howard family for more than 300 years ...
and its slightly younger relation
Blenheim Palace Blenheim Palace (pronounced ) is a country house in Woodstock, Oxfordshire, England. It is the seat of the Dukes of Marlborough and the only non- royal, non-episcopal country house in England to hold the title of palace. The palace, ...
completed in 1722, the service wings are of monumental proportions, intended to be highly visible, enhancing the appearance of both the size and prestige of the mansion. In smaller houses the flanking wings could take the form of symmetrical pavilions linked to the corps de logis by open or closed colonnades. Each pavilion was a self-contained unit for a designated purpose as at both
Holkham Hall Holkham Hall ( or ) is an 18th-century country house near the village of Holkham, Norfolk, England, constructed in the Neo-Palladian style for the 1st Earl of Leicester,The Earldom of Leicester has been, to date, created seven times. Thomas ...
and
Kedleston Kedleston is a village and civil parish in the Amber Valley district of Derbyshire, approximately north-west of Derby. Nearby places include Quarndon, Weston Underwood, Mugginton and Kirk Langley. The population at the 2011 Census was l ...
, where one pavilion housed the kitchens and staff, and another the private family rooms. These servants wings could be fairly small compared to the overall size of the house, as the servants had at their disposal, in addition to their own wing, the ground floor of the entire building. The kitchen and its attendant odours, however, were always confined to a more remote wing. While life upstairs away from the servants became more relaxed with less ceremony, life downstairs became a parody of the former world upstairs. Butlers, housekeepers and cooks now became monarchs in their own small kingdoms. A strict hierarchy among the servants developed which persisted in the grander households until the 20th century. The upper servants in large households often withdrew from the servants' hall to eat their dessert courses in the privacy of a steward's room in much the same way the owners of the house had withdrawn to a solar from the Great Hall in the previous era. Strict orders of precedence and deference evolved which became sacrosanct. During the 18th century, the only way of summoning a servant was by calling, or a handbell. This meant a servant had to remain on duty within earshot at all times (straight-backed uncomfortable hall chairs designed to keep servants awake date from this period). However, the early 19th century invention of the bell pull, a complicated system of wires and chains within ceiling and wall cavities, meant a servant could be summoned from a greater distance, and therefore also kept at a greater distance. From this time on it became fashionable for servants to be as near to invisible as possible, which fitted exactly with the next change in architectural and aesthetic fashions. These new fashions made sweeping changes to the life of the servant. From the 1760s Palladianism was slowly superseded by
Neoclassicism Neoclassicism (also spelled Neo-classicism) was a Western cultural movement in the decorative and visual arts, literature, theatre, music, and architecture that drew inspiration from the art and culture of classical antiquity. Neoclassicism ...
. A defining feature of the Neoclassical house was the absence of the first floor piano nobile. This was in part due to the
picturesque Picturesque is an aesthetic ideal introduced into English cultural debate in 1782 by William Gilpin in ''Observations on the River Wye, and Several Parts of South Wales, etc. Relative Chiefly to Picturesque Beauty; made in the Summer of the Year ...
values then coming into vogue. During this—the era of
Humphrey Repton Humphry Repton (21 April 1752 – 24 March 1818) was the last great English landscape designer of the eighteenth century, often regarded as the successor to Capability Brown; he also sowed the seeds of the more intricate and eclectic styles of ...
's idyllic landscapes—it became desirable to step from any of the main rooms directly into the landscape. It was also desirable for all four sides of a house to enjoy this luxury. Idyllic and pleasant as this concept was for those living upstairs, it was bad news for the servants, as the first and most obvious solution was to bury them. Nowhere is this more evident than at
Castle Coole Castle Coole (from ga, CúlLogainm
– Castle Coole – scanned record 2
) is a
in
Northern Ireland Northern Ireland ( ga, Tuaisceart Éireann ; sco, label=Ulster Scots dialect, Ulster-Scots, Norlin Airlann) is a part of the United Kingdom, situated in the north-east of the island of Ireland, that is #Descriptions, variously described as ...
. The entire servant's quarters were put underground into cellars, lit only by windows at the bottom of grated pits. The only means of approach was through a single
tunnel A tunnel is an underground passageway, dug through surrounding soil, earth or rock, and enclosed except for the entrance and exit, commonly at each end. A pipeline is not a tunnel, though some recent tunnels have used immersed tube cons ...
, the entrance of which was concealed by the brow of a landscaped hill some distance from the house.Jackson-Stopps In the absence of electric or
gas lighting Gas lighting is the production of artificial light from combustion of a gaseous fuel, such as hydrogen, methane, carbon monoxide, propane, butane, acetylene, ethylene, coal gas (town gas) or natural gas. The light is produced either directly ...
the servants rooms and kitchens of this period were dark, dismal, often damp and badly ventilated places. The only advantage of Neoclassical architecture from the servants point of view, was that houses once again began to have pitched roofs, which could contain servant's bedrooms with gabled windows, albeit often hidden behind a stone
balustrade A baluster is an upright support, often a vertical moulded shaft, square, or lathe-turned form found in stairways, parapets, and other architectural features. In furniture construction it is known as a spindle. Common materials used in its c ...
or
parapet A parapet is a barrier that is an extension of the wall at the edge of a roof, terrace, balcony, walkway or other structure. The word comes ultimately from the Italian ''parapetto'' (''parare'' 'to cover/defend' and ''petto'' 'chest/breast'). ...
. This arrangement for housing servants persisted in the affluent town houses of Britain into the late 19th century and is particularly common in the great
Regency A regent (from Latin : ruling, governing) is a person appointed to govern a state '' pro tempore'' (Latin: 'for the time being') because the monarch is a minor, absent, incapacitated or unable to discharge the powers and duties of the monarchy ...
terraces of
Belgravia Belgravia () is a district in Central London, covering parts of the areas of both the City of Westminster and the Royal Borough of Kensington and Chelsea. Belgravia was known as the 'Five Fields' during the Tudor Period, and became a danger ...
and
Mayfair Mayfair is an affluent area in the West End of London towards the eastern edge of Hyde Park, in the City of Westminster, between Oxford Street, Regent Street, Piccadilly and Park Lane. It is one of the most expensive districts in the world ...
designed by John Nash and later
Thomas Cubitt Thomas Cubitt (25 February 1788 – 20 December 1855) was a British master builder, notable for his employment in developing many of the historic streets and squares of London, especially in Belgravia, Pimlico and Bloomsbury. His great-great-g ...
in London. However, in the country where there was more space, the more practical solution was to build a specific wing onto the house for the staff, and as it was often
asymmetrical Asymmetry is the absence of, or a violation of, symmetry (the property of an object being invariant to a transformation, such as reflection). Symmetry is an important property of both physical and abstract systems and it may be displayed in pre ...
to the main body of the house, and of cheaper
building material Building material is material used for construction. Many naturally occurring substances, such as clay, rocks, sand, wood, and even twigs and leaves, have been used to construct buildings. Apart from naturally occurring materials, many man- ...
s, it became necessary to disguise it.


The invisible servant

The fashion for disguising the service wings led to feats of
architectural engineering Architectural engineers apply and theoretical knowledge to the engineering design of buildings and building systems. The goal is to engineer high performance buildings that are sustainable, economically viable and ensure the safety health. Archi ...
. In the country, where space was more available, the wings were hidden behind screens of trees, shrubs and grassy banks as at
Waddesdon Manor Waddesdon Manor is a English country house, country house in the village of Waddesdon, in Buckinghamshire, England. Owned by National Trust for Places of Historic Interest or Natural Beauty, National Trust and managed by the Rothschild Foundation ...
and
Mentmore Towers Mentmore Towers, historically known simply as "Mentmore", is a 19th-century English country house built between 1852 and 1854 for the Rothschild family in the village of Mentmore in Buckinghamshire. Sir Joseph Paxton and his son-in-law, George ...
. While the rooms within were light and airy, the wings were often designed to have windows facing away from the principal areas of the house and its gardens. In towns where space was limited the servants fared less well, with their daytime, and sometimes sleeping, quarters in the basement. In both town and country, means of access between the main house and the servant's wings were kept to a minimum, often the single door was lined with green baize to deaden any sound. Long and complicated passages linking kitchens with dining rooms were devised; in some houses the tortuous route through corridors and staircases from kitchen to
dining room A dining room is a room for consuming food. In modern times it is usually adjacent to the kitchen for convenience in serving, although in medieval times it was often on an entirely different floor level. Historically the dining room is furnis ...
could be an eighth of a mile – an absence of cooking smells taking priority over hot food. Even the doors linking to the connecting corridors were covered by screens, sometimes disguised as
bookcase A bookcase, or bookshelf, is a piece of furniture with horizontal shelves, often in a cabinet, used to store books or other printed materials. Bookcases are used in private homes, public and university libraries, offices, schools, and booksto ...
s with dummy books, or just simply covered in the same
wallpaper Wallpaper is a material used in interior decoration to decorate the interior walls of domestic and public buildings. It is usually sold in rolls and is applied onto a wall using wallpaper paste. Wallpapers can come plain as "lining paper" (so ...
as that with which the room was decorated, as the existence of servants was not to be acknowledged. Cleaning had to be performed in the early hours of the morning while the employers were asleep, and in the grander houses only male servants were allowed to be visible, and then only when required. In some large houses from the beginning of the 19th century, enormous and ingenious efforts of building and design were employed to keep the staff out of sight. The service wings were often only accessed by tunnels as at Rockingham house and
Castle Coole Castle Coole (from ga, CúlLogainm
– Castle Coole – scanned record 2
) is a
, both, in Ireland. At Mentmore Towers, where the service wing is a large block the same size as the mansion itself, the main part of the house is built on artificially raised ground allowing it to tower over the service wings which are in reality of a near similar height. The only windows to Mentmore's service wings were to an inner courtyard, thus preventing the servant's looking out on their employers, or their employers catching accidental sight of them. The outer, but blind, walls of the wings are of attractive dressed Ancaster stone adorned with niches and statuary, while the inner courtyard visible only to the servants is of common yellow brick. However the majority of the wing is hidden by dense planting. The Palais Strousberg, a vast townhouse built in
Berlin Berlin ( , ) is the capital and largest city of Germany by both area and population. Its 3.7 million inhabitants make it the European Union's most populous city, according to population within city limits. One of Germany's sixteen constitu ...
between 1867–1868, confined the servants to its
semi-basement In architecture, a semi-basement is a floor of a building that is half below ground, rather than entirely such as a true basement or cellar. Traditionally, semi-basements were designed in larger houses where staff was housed. A semi-basement usu ...
. The only windows facing outwards at the front of the mansion were those of servants' bedrooms: all the workrooms either had no windows at all or were lit by a complicated system of light-wells and small internal courtyards. The servants' quarters were designed to run like a well-oiled machine. Everything from the carriage horses to the
wine cellar A wine cellar is a storage room for wine in bottles or barrels, or more rarely in carboys, amphorae, or plastic containers. In an ''active'' wine cellar, important factors such as temperature and humidity are maintained by a climate control system ...
, kitchen and
laundry Laundry refers to the washing of clothing and other textiles, and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures have dealt with ...
was confined to one compact floor under one roof and, most importantly, out of sight. Small staircases led to convenient points in a complex
labyrinth In Greek mythology, the Labyrinth (, ) was an elaborate, confusing structure designed and built by the legendary artificer Daedalus for King Minos of Crete at Knossos. Its function was to hold the Minotaur, the monster eventually killed by ...
of narrow passages on the ''piano nobile'' above, allowing servants to enter reception rooms when required, without being seen in other parts of the house. King Ludwig II of
Bavaria Bavaria ( ; ), officially the Free State of Bavaria (german: Freistaat Bayern, link=no ), is a state in the south-east of Germany. With an area of , Bavaria is the largest German state by land area, comprising roughly a fifth of the total l ...
in his castles of
Linderhof Linderhof Palace (german: Schloss Linderhof) is a Schloss in Germany, in southwest Bavaria near the village of Ettal. It is the smallest of the three palaces built by King Ludwig II of Bavaria and the only one which he lived to see completed. De ...
and Herrenchiemsee, built during the same period as the Palais Strousberg took the invisibility of his servants one step further by having designed dining room tables which were lowered through the floor to the kitchens below to be replenished between courses, negating the need for a servant's immediate presence completely. However, while the Palais Strousberg's layout of its servants' quarters was common throughout the capital cities of Europe, King Ludwig's seem to have been more an eccentricity peculiar to him. Such mechanisms had been used in 18th century "Hermitages"--small dining pavilions separate from the main house--in the Russian Empire. Examples may be seen at the suburban royal palaces of Peterhof and Tsarskoe Selo not far from St. Petersburg. This was meant to allow diners to chat freely, unencumbered by the presence of servants.


The 20th century

While staff accommodation continues to be built for hotels and similar buildings, in domestic use it has declined along with the numbers of staff kept. This major decline began in Europe following
World War I World War I (28 July 1914 11 November 1918), often abbreviated as WWI, was List of wars and anthropogenic disasters by death toll, one of the deadliest global conflicts in history. Belligerents included much of Europe, the Russian Empire, ...
. In Europe many owners of large mansions have gone so far as to demolish whole service wings.
Queen Elizabeth II Elizabeth II (Elizabeth Alexandra Mary; 21 April 1926 – 8 September 2022) was Queen of the United Kingdom and other Commonwealth realms from 6 February 1952 until her death in 2022. She was queen regnant of 32 sovereign states during ...
made this decision at
Sandringham House Sandringham House is a country house in the parish of Sandringham, Norfolk, England. It is one of the royal residences of Charles III, whose grandfather, George VI, and great-grandfather, George V, both died there. The house stands in a estat ...
in the 1980s, while at West Wycombe Park the roofless former service wing now contains a garden. In many other houses open to the public the former servants' domains are now
restaurant A restaurant is a business that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Restaurants vary greatly in appearan ...
s, shops and offices, while the bedrooms are let to holiday makers and
tourist Tourism is travel for pleasure or business; also the theory and practice of touring, the business of attracting, accommodating, and entertaining tourists, and the business of operating tours. The World Tourism Organization defines tourism ...
s. Where staff are retained in private houses, they are more likely to live in purpose-built apartments created from the former servants' quarters, or as at
Woburn Abbey Woburn Abbey (), occupying the east of the village of Woburn, Bedfordshire, England, is a country house, the family seat of the Duke of Bedford. Although it is still a family home to the current duke, it is open on specified days to visitors, ...
converted from former stables; at Woburn the servants' attic bedrooms have now been altered to provide more spacious bedrooms for the use of the owners, thus providing a retreat and privacy from the paying public viewing the rooms below.


Notes


References

* * {{Room Rooms Domestic work