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A soft key is a button flexibly programmable to invoke any of a number of functions rather than being associated with a single fixed function or a fixed set of functions. A softkey often takes the form of a screen-labeled function key located alongside a display device, where the button invokes a function described by the text at that moment shown adjacent to the button on the display. Soft keys are also found away from the display device, for example on the sides of
cellular phone A mobile phone, cellular phone, cell phone, cellphone, handphone, hand phone or pocket phone, sometimes shortened to simply mobile, cell, or just phone, is a portable telephone that can make and receive calls over a radio frequency link while ...
s, where they are typically programmed to invoke functions such as PTT, memo, or volume control.
Function key A function key is a key on a computer or terminal keyboard that can be programmed so as to cause an operating system command interpreter or application program to perform certain actions, a form of soft key. On some keyboards/computers, function ...
s on keyboards are a form of soft key. In contrast, a hard key is a key with dedicated function such as the keys on a number keypad. Screen-labeled function keys are today most commonly found in kiosk applications, such as
automated teller machine An automated teller machine (ATM) or cash machine (in British English) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, fun ...
s and
gas pump A gasoline pump is a machine at a filling station that is used to pump gasoline (petrol), diesel, or other types of liquid fuel into vehicles. Gasoline pumps are also known as bowsers or petrol bowsers (in Australia), petrol pumps (in Common ...
s. Screen-label function keys date to aviation applications in the late 1960s. Kiosk applications were particularly common in the 1990s and 2000s. Screen-labeled function keys are found in automotive and aviation applications such as in the primary flight and
multi-function display A multifunction display (MFD) is a small-screen ( CRT or LCD) surrounded by multiple soft keys (configurable buttons) that can be used to display information to the user in numerous configurable ways. MFDs originated in aviation, first in mil ...
s. An alternative to screen-labeled function keys is buttons (virtual keys) on a
touchscreen A touchscreen or touch screen is the assembly of both an input ('touch panel') and output ('display') device. The touch panel is normally layered on the top of an electronic visual display of an information processing system. The display is ofte ...
, where the label is directly pushable. The increased prevalence of touchscreens in the 2000s has led to a decrease in screen-labeled function keys. However, screen-labeled function keys are inexpensive and robust, and provide tactile feedback.


History

Early examples are found in aviation glass cockpits, such as the Mark II avionics of the F-111D in the late 1960s/early 1970s (first ordered 1967, delivered 1970–73). Hewlett-Packard developed them for use in computers/calculators in the 1970s. The
HP 9830 The HP 9800 is a family of what were initially called programmable calculators and later desktop computers that were made by Hewlett-Packard, replacing their first HP 9100 calculator. It is also named "98 line". The 9830 and its successors wer ...
desktop computer was the first calculator with two rows of 4 keys, over which a paper overlay would be placed. These were later adapted to terminals. Programmers found that the
HP 2640 The HP 2640A and other HP 264X models were block-mode "smart" and intelligent ASCII standard serial terminals produced by Hewlett-Packard using the Intel 8008 and 8080 microprocessors. History The HP 2640A was introduced in November 1974 at a ...
terminals could lock the top two lines of the screen, so they displayed the key functions there. Starting with
HP 2647 The HP 2640A and other HP 264X models were block-mode "smart" and intelligent ASCII standard serial terminals produced by Hewlett-Packard using the Intel 8008 and 8080 microprocessors. History The HP 2640A was introduced in November 1974 at a l ...
terminal, the keys were re-arranged to correspond with 2 pairs of 4 labels at the bottom of the screen. These could be programmed by
escape sequence In computer science, an escape sequence is a combination of characters that has a meaning other than the literal characters contained therein; it is marked by one or more preceding (and possibly terminating) characters. Examples * In C and ma ...
or configuration screen. This would be further developed on the failed HP 300 Amigo, which used keys at the right side of the screen and HP 250 business computers which placed them at the bottom. By arranging functions in hierarchical trees, many functions can be implemented with only 8 keys.


Graphical calculators

, HP calculators use this arrangement to implement hierarchical trees of functions. They are rarely found on PC applications, even though the first IBM PC BASIC labeled function key use at the bottom of the screen, and there were 12 function keys, patterned after use on IBM terminals. Modern
Texas Instruments Texas Instruments Incorporated (TI) is an American technology company headquartered in Dallas, Texas, that designs and manufactures semiconductors and various integrated circuits, which it sells to electronics designers and manufacturers globa ...
calculators such as the TI-89 series use function keys to open drop-down menus on their menu bar, the menu title acting like the key label.
Casio is a Japanese multinational electronics manufacturing corporation headquartered in Shibuya, Tokyo, Japan. Its products include calculators, mobile phones, digital cameras, electronic musical instruments, and analogue and digital watches. I ...
calculators use the function keys for a menu at the bottom of the screen.


Mobile phone

A typical mobile phone with soft keys has them located beneath the bottom left and bottom right of the display; some, especially those made by
Nokia Nokia Corporation (natively Nokia Oyj, referred to as Nokia) is a Finnish multinational telecommunications, information technology, and consumer electronics corporation, established in 1865. Nokia's main headquarters are in Espoo, Finland, i ...
, have an additional center soft key, activated by pressing on the center of the directional pad. Depending on the modality of the application, various functions can be mapped onto it. It can also bring up multiple functions listed on a pop-up expanded menu. Usually the prompt text on the display for the softkey is not allowed to be truncated or omitted with ellipsis. The softkey itself is usually not printed with a functional icon or text, but is often marked with a dot or short bar. Soft keys have become increasingly rare as
touchscreen A touchscreen or touch screen is the assembly of both an input ('touch panel') and output ('display') device. The touch panel is normally layered on the top of an electronic visual display of an information processing system. The display is ofte ...
s take the place of function keys on many modern
smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whic ...
s.


Point of sale

Screen-labeled function keys have found use in point of sale systems; NCR Corporation claims that their ''DynaKey'' system "has been proven to reduce training time and cashier errors".


References

*Kiljander, Harri (2004) “Evolution and usability of mobile phone interaction styles” Helsinki University of Technology, dissertation *Lindholm, Christian. Keinonen, Turkka, Kiljander, Harri (2003) “Mobile usability : how Nokia changed the face of the mobile phone” New York : McGraw-Hill


External links

*{{Commonscatinline Input/output Graphical user interface elements